XEScan Solution Installation Guide 701P38349 April 2002
Trademark Acknowledgments Windows 98, Windows ME, Windows NT 4.0, Windows 2000, and Internet Explorer are registered trademarks of Microsoft Corporation. FireBoard is a trademark of UniBrain Incorporated. XEROX®, XES™, and The Document Company are trademarks of XEROX CORPORATION.
Table of Contents Trademark Acknowledgments..................................................................................................... 2 Introduction ................................................................................................................................... 4 1. Check Contents ........................................................................................................................ 5 2. Install the FireBoard 400 and Dongle .....................................
Introduction First, check the Product Fact Sheet received upon delivery. It explains the system requirements. NOTE: The system requirements must be met in order to assure the proper operation of the XEScan Solution. The numbered sections in this guide provide detailed instructions about the installation of the XEScan Solution. Go to the Check Contents section to begin installation. Read the Product Fact Sheet for System Install Requirements 1. Check Contents The Rigger Assembles the Scanner 2.
1. Check Contents NOTE: Check the contents of the Synergix Scanning System shipping packages for damage. If damage is found, call the XES Customer Call Center. Begin by unpacking the contents of the boxes and making sure everything listed is present. The boxes contain the materials listed. Be sure to read this guide before you start installation to ensure the procedures are understood. Remove all packing material from the body of the scanner.
2. Install the FireBoard 400 and Dongle WARNING Before removing the cover, disconnect any power cord connected to the computer. CAUTION: When working with the electronic components in the computer, always wear an electrostatic discharge wristband that is attached to an exposed metal section of the computer. Note: If the operating system is Windows NT 4.0, disable the Plug-and-Play setting in the PC BIOS. In addition, for Windows NT and 2000, the installer must have Administrator privileges. 1.
8. Install the Keycode Dongle on the PC Parallel connector. Installing the Keycode Dongle 9. Power on the PC and check for the completion of a successful bootup. Note: If bootup is not complete, go to Appendix A - Troubleshooting.
3. Install the Software Caution: If the software was previously installed on the computer, it must be removed before installing the latest version. Perform the following removal procedure to uninstall the software. A. Click Start > Settings > Control Panel. Double click on Add/Remove Programs. B. On the Install/Uninstall tab, scroll down the list of programs to XES XEScan. Click on it and click the Remove button. C.
17. The Completion Status Bar screen appears and displays the status of the installation. Click on Next when the installation is completed. 18. A screen displays confirming the installation of the Diagnostics. Click on Finish. 19. Install the UniBrain Firewire drivers (ubCore). From the Windows Start menu select: Start->Programs->XES Programs->Install UniBrain Firewire Drivers 20. The License Agreement screen displays. Click Yes to agree to the license. 21. The Customer Information screen displays.
4. Connect to the Synergix Scan System 1. Power off the PC and the Scanner. 2. Connect one end of the IEEE1394 cable to one of the IEEE1394 connectors on the FireBoard in the PC. Which IEEE1394 connector selected on the PC does not matter. Connecting the IEEE1394 Cable to the PC Caution: Be careful to connect the wire so the tapered side of the plug matches the tapered side of the jack.
3. Connect the other end of the IEEE1394 cable to either one of the IEEE1394 connectors on the scanner. 4. Attach the IEEE1394 cable to the strain relief on the back of the scanner. IEEE1394 Connecting the IEEE1394 Cable to the Scanner 5. Connect the power cable to the rear of the scanner and connect the power cable to a dedicated Power Receptacle. 5. Perform Maintenance on the Scanner 1. Clean the platen glass: A. Raise the scanner top cover. B.
6. Update the Firmware This procedure updates the scanner firmware. New firmware is occasionally posted on the XES website (http://www.XES.com) to correct problems and improve performance of the scanner. 1. Power on the scanner and observe the LED display (on the back of the scanner) for the completion of the POST tests. After three minutes, a “P” or "E" will be displayed on the LED. 2. Power on the PC and observe the system for proper start up.
15. Close the Diagnostic application if it is still open. 16. Power off and power on the scanner. 17. If purchased, redeem and install the Feature Keys. Refer to the XES Feature Key Instructions included in the Feature Key Kit 7. Perform a Test Scan To scan a document, perform the following steps. 1. Double mouse click on the XEScan icon. The Keycode Entry window appears. 2. Click the Scan Target button and load the Keycode Print into the scanner, printed side down and printed arrow toward the scanner.
7. The first screen is used to set the printer name and connection type. Ensure that you select the correct interface connection, or output folder. Click the Next button. 8. Place a checkmark next to all the media the customer wants available for the printer. The media that are selected represents all the possible media the customer could install in the printer. Click the Next button. 9. Use the pull-down menus to enter the settings for the actual media installed in the printer.
Appendix A - Troubleshooting The PC won't start after installation of the FireBoard 400 card. 1. Remove the card and start the computer to verify the card is the problem. • If you remove the card and the PC won't start. Look for loose cables or loose parts. 2. If the operating system is Windows NT 4.0, check that the Plug-and-Play setting is disabled in the PC BIOS. 3. If the PC starts with the card removed. Call the XES Customer Call Center. The Scanner LED won't light. 1.
Other errors: Refer to the Help file for the problem application: For XEScan: Start >Programs >XES Programs >XEScan Help For Diagnostics: Start >Programs >XES Programs >Diagnostics Help For Hardlock: 16 1. Confirm that the Dongle is installed properly on the PC. 2. Call the XES Customer Call Center.
Appendix B - Opening Your PC Note: Refer to the documentation that came with the PC to determine how to open the case. The following Tools and Other Fasteners sections are provided as general information. CAUTION: Follow these electrostatic discharge (ESD) guidelines when working with the electronic components in the computer: Before removing the cover, unplug any power cord that is connected to the computer. Always wear an ESD wristband that is attached to an exposed metal section of the computer.
Other case covers may have latches that require only pushing on a protrusion to release the cover. Latches When the cover is unfastened, the case must be slid off, lifted off, or swung off depending on the case. Board Installation 1. Once the cover is removed, locate an open PCI in which to install the IEEE1394 board on the PC motherboard. The PCI slots are usually colored white and sandwiched between any ISA slots and AGP slots. Identifying the PCI slots on the PC Motherboard.
2. Remove the PCI slot cover on the back of the PC by unfastening it. 3. Insert the IEEE1394 board onto the motherboard by firmly pressing down on the board and using a rocking motion. Inserting the IEEE1394 Board into the PC. 4. Secure the board to the PC by fastening the board to the back of the case. Securing the board to the PC. 5. Reverse the cover removal procedure to fasten the cover on the PC. Caution: Take care that no cables are pinched or unplugged when installing the cover.
Notes:
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845-17S Webster, New York 14580-9791 USA ©Xerox Engineering Systems Inc. 2001 All rights reserved. Printed in the United States of America XEROX®, The Document Company, the digital box icon, Synergix Scan System, XEScan, and the acronym XES are trademarks of XEROX CORPORATION.
