User's Manual

English
80. TROUBLE SHOOTING
Q1: Base Charging Indicator
is not on when handset is
placed on the base.
Ans: Move the handset slightly
to make better contact.
Q2: No CID information on an
incoming call.
Ans: Check your subscription
with your phone company.
Q3: No Dial tone.
Ans: Check AC adapter and
phone cord connection.
Make sure you’re not too
far from the base. If this is
a new handset, you must
register it to the base before
using.
Q4: When I press the
key,
the handset just beeps but
there is no dial tone.
ANS: The handset probably lost
sync with the base. Press
and hold the
key for 5
seconds to turn off the
handset power, and then
repeat to turn back on the
power. They should sync up
in about 5 – 30 seconds.
Q5: No display on handset.
Ans: Verify battery is OK; make
sure the handset is not
power-off.
Q6: Handset asher works but
handset does not ring.
Ans: Verify handset ringer volume
is not set at minimum; verify
“Non-Disturb” is not active.
Q7: Why is the red asher
always blinking?
Ans: This indicates you have
voice mail waiting in your
provider’s voice mail server.
Or, you have missed a call;
reviewing incoming call list
clears this indicator.
Q8: Static noise on the line.
Ans: Your phone may be
located near
a touch lamp, microwave, or
other appliance, If you have
a DSL computer modem
service, make sure you have
installed a DSL lter to block
the DSL noise.
Q9: How do I turn off the
talking keypad feature?
Ans: Open the battery
compartment and slide the
lower switch to its left or
OFF.
Q10: My phone display says
“HS locked” when I try to
dial or press any key.
Ans: Your phone is locked
because
key was pressed
and held too long. To
unlock phone, just press and
hold
key down for about
5 seconds.
Q11: Why is the base beeps
once every 30 seconds.
Ans: You have set the New
Message Audio Alert to
on and it beeps because
you have new messages in
your answering machine.