User`s manual
User’s Manual     47 
RMA SERVICE REQUEST FORM 
When requesting RMA service, please fill out this “RMA Service Request Form”. 
This form needs to be shipped with your returns. Service cannot begin until we 
have this information. 
RMA NO.: 
Company:   Person to Contact: 
Phone No:    Purchase Date : 
Fax No. :     Applied Date : 
Return Shipping Address: 
Model No.  Serial No.  Problem Code  Remark 
48
         The ENDAT-9401F/H System Board 
z  Issue Code of defect. 
01 Second Times R.M.A.  11  Memory Socket Bad 
02 No Screen (No Boot)  12  Hang Up Hardware 
03 VGA (Display) Fail  13  Hang Up Software 
04 CMOS Data Lost  14  PCB Problem 
05 FDC Fail  15  CPU Socket Bad 
06 HDC Fail  16  LAN Fail 
07 Bad Slot  17  Audio Fail 
08 BIOS Problem  18  Serial Port Fail 
09 Keyboard Controller Fail  19  Parallel Port Fail 
10 Cache RAM Problem  20  Others 
Please specify the following when returning the RMA boards: 
(1)  Hardware Configuration (2) OS or Software (3) Testing Program 
___________________ 
Authorized Signature 










