TRU5865-0718 7/18/02 2:14 PM Page 1
TRU5865_OM_B6 7/17/02 4:07 PM Page iii w w w. u n i d e n .
TRU5865_OM_B6 7/17/02 4:07 PM Page 2 Contents WELCOME/FEATURES QUICK REFERENCE GUIDE CONTROLS AND FUNCTIONS GETTING STARTED Read this First Checking the Package Contents Setting up the Phone Terminology Setting Caller ID Options Selecting a Language BASICS Making and Receiving Calls Redialing a Call Ringer Volume Setup Base Volume Ringer Tone Setting Distinctive Ringer Setup Adjusting the Earpiece and Handset Speaker Volume Adjusting the Base Speaker Volume Mute Microphone Tone Dialing Switch-over Trave
TRU5865_OM_B6 7/17/02 Welcome 4:07 PM Page 3 Congratulations on your purchase of the Uniden cordless telephone. This phone is designed and engineered to exacting standards for reliability, long life and outstanding performance. To enjoy the best performance from this phone’s features, please read this manual carefully and save it for future reference. Note: Some illustrations in this manual may differ from the actual unit for explanation purposes.
TRU5865_OM_B6 7/17/02 • • • • • 4:07 PM Page 4 Call Timer 10 Number Memory on the Base Base Speakerphone with Keypad Base Speaker Volume 3-way Conference Operation The TRU5865 series features include AutoTalk™ and AutoStandby™. AutoTalk allows you to answer a call by just removing the handset from the base so you don’t have to waste time pushing buttons. AutoStandby allows you to hang up by simply returning the handset to the base.
TRU5865_OM_B6 7/17/02 4:08 PM INSTALL THE HANDSET BATTERY Remove the cover. Step 2 Connecting CONNECT TO A PHONE LINE TO SELECT CALLER ID OPTIONS When the handset battery pack is fully charged, plug the telephone cord into the base unit and then into a telephone wall jack. PLUG INTO AC POWER Press menu/mute. Press + or - to move the pointer to “Caller ID Setup”, then press select/ch. Press + or - to move the pointer to an option, then press select/ch.
TRU5865_OM_B6 7/17/02 4:08 PM Page 6 Controls and Functions 1 2 5 6 3 7 8 9 10 15 16 17 18 4 11 12 13 14 19 20 21 22 [6] CONTROLS AND FUNCTIONS 23 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.
TRU5865_OM_B6 7/17/02 4:08 PM Page 7 25 26 27 28 29 35 36 37 24 38 39 40 41 42 30 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 43 31 32 33 34 Base Antenna Base Speaker Status LED Ringer Off LED Redial Key Flash Key Base Charging Contacts Memory Key Ringer Key Find handset Key /tone Key 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. Pause Key Transfer Key Mute Key ^ (up) Key v (down) Key (talk) Key/Speaker LED # Key Microphone Telephone Line Jack DC Power Input 44 (TRU5865-2 only) 47 45 46 45.
TRU5865_OM_B6 7/17/02 4:08 PM Page 8 Read this First This cordless telephone must be set up before use. Follow these steps: Step 1 (page 9) Unpack the telephone and accessories. Step 2 (page 10) Next, choose the best location to set up the base unit. Step 3 (page 11 to 14) Then, insert the battery pack into the handset. Connect the base unit. You must charge the battery pack for 15-20 hours before plugging into the phone line and using the phone.
TRU5865_OM_B6 7/17/02 4:08 PM Page 9 G E T T I N G S TA R T E D Checking the Package Contents Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Parts Department.
TRU5865_OM_B6 7/17/02 4:08 PM Page 10 Setting up the Phone Do the following steps: A. Choose the best location C. Connect the base unit B. Install the battery pack D. Choose the dialing mode A. Choose the best location Before choosing a location for your new phone, read “Installation Considerations” on page 52.
TRU5865_OM_B6 7/17/02 4:08 PM Page 11 Charge the battery pack for at least 15-20 hours before plugging the phone line into your base unit. 1) Press down on the battery cover release and slide the cover down until it comes off. 2) Connect the battery pack connector observing the correct polarity (black and red wires) to the jack inside the battery compartment. Do not exert any force on this connection. It could cause damage to the battery or to the handset.
TRU5865_OM_B6 7/17/02 4:08 PM Page 12 Battery use time (per charge) Fully charged (15-20 hours charge time) • 4 hours continuous use • 8 days when the handset is in the standby mode When you charge the handset, Caller ID summary screen and the name of the handset, HS1 appears. For TRU5865-2, if HS2 appears, you are charging the handset No. 2. Low battery alert When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power.
TRU5865_OM_B6 7/17/02 4:08 PM Page 13 G E T T I N G S TA R T E D C. Connect the base unit 1) Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet. 2) Set the base and charger (for TRU5865-2 only) on a desk or tabletop, and place the handset in the base unit as shown. 3) Make sure the status LED illuminates. If the LED does not illuminate, check to see that the AC adapter is plugged in and that the handset makes good contact with the base charging contacts.
TRU5865_OM_B6 7/17/02 4:08 PM Page 14 D. Choose the dialing mode Most phone systems use tone dialing, which sends DTMF tones through the phone lines. However some phone systems still use pulse dialing such as in rural areas. The default setting is tone dialing. Depending on your dialing system, set the mode as follows: • If you are not sure of your dialing system, set the unit to tone dialing. Make a trial call. If the call connects, leave the setting as is, otherwise set the unit to pulse dialing.
TRU5865_OM_B6 7/17/02 4:08 PM Page 15 G E T T I N G S TA R T E D Setting Caller ID Options There are three Caller ID setup options available: AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code. See page 16 for Area Code setup instructions. AutoTalk allows you to answer the phone without pressing talk/flash or spkr. If the phone rings when AutoTalk is On, simply remove the handset from the base and the phone automatically answers the call.
TRU5865_OM_B6 7/17/02 4:08 PM Page 16 Entering Your Area Code If you enter a 3-digit area code number in the “Area Code” option, your local area code does not appear in Caller ID messages. For calls received from outside your local area code, you will see a full 10-digit number. • If your calling area requires 10-digit dialing, do not program this option. 1) When the phone is in the standby mode, press menu/mute.
TRU5865_OM_B6 7/17/02 4:08 PM Page 17 G E T T I N G S TA R T E D Selecting a Language Language option can be used to choose the language of your display. You can select English, French, or Spanish. 1) When the phone is in the standby mode, press menu/mute. 2) Press + or - to move the pointer to “Language“, then press select/ch. 3) Press + or - to choose English, French (Français), or Spanish (Español). 4) Press select/ch, and you will hear a confirmation tone. 5) Press end to exit.
TRU5865_OM_B6 7/17/02 4:08 PM Page 18 Making and Receiving Calls • Refer to page 15 “Setting Caller ID Options” to turn the AutoTalk feature On if desired. Any key answer can be used only when AutoTalk is set to On. • The handset microphone is located on the bottom of the handset (see “Controls and Functions” on page 6). Position yourself as near to the handset as possible and speak clearly. • The base microphone is located under the base.
TRU5865_OM_B6 7/17/02 4:08 PM Page 19 Redialing a Call The last three phone numbers dialed can be quickly redialed. Redialing from Standby Mode 1) Press redial/p. The phone number that was last dialed appears on the display. 2) Press redial/p again. Each press of redial/p will display one of the last three numbers dialed. 3) Press talk/flash or spkr. The selected number is dialed. • If the number exceeds 32 digits, only the first 32 digits are retained in redial memory.
TRU5865_OM_B6 7/17/02 4:09 PM Page 20 Ringer Volume Setup 1) When the phone is in the standby mode, press menu/mute. 2) Press + or - to move the pointer to “Ringer Volume”. • If you select “Ringer Off”, “” appears on the display when you make or receive calls, or charge the handset. 3) Press select/ch. 4) Press + or - to move the pointer through the ringer settings (Ringer Off, Ringer Low, or Ringer High). You will hear a ringer or melody at the selected volume.
TRU5865_OM_B6 7/17/02 4:09 PM Page 21 2) Press + or - to move the pointer to “Ringer Tones”, then press select/ch. You can choose from 6 ringers or 4 melodies: - Ringers [Flicker, Clatter, Leap Frog, Ping Ball, Reminder, Soft Alert] - Melodies [Beethoven9, For Elise (Elise), Merry Christmas (Merry-Xmas), Home Sweet Home (Hm Swt Hm)] 3) Press + or - to move the pointer. You will hear the ringer or the melody as you scroll through the options. 4) Press select/ch and you will hear a confirmation tone.
TRU5865_OM_B6 7/17/02 4:09 PM Page 22 Adjusting the Earpiece and Handset Speaker Volume You can select different volume levels for the handset earpiece and the handset speaker (Volume Low, Volume Medium, Volume High, and Volume Maximum). The volume can only be adjusted during a call. Press + or - to select the volume settings. When you hang up, the phone keeps the last volume setting selected. If you press + in maximum volume level or - in lowest volume level, you will hear a beep.
TRU5865_OM_B6 7/17/02 4:09 PM Page 23 Tone Dialing Switch-over Some telephone companies use equipment that requires pulse dialing (sometimes referred to as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone dialing during the call. For example, entering your bank account number after you have called your bank. • The tone feature only applies when the dial mode is set to pulse. Initially make your call with the pulse dialing mode.
TRU5865_OM_B6 7/17/02 4:09 PM Page 24 Find Handset • If the handset battery is completely drained, the handset will not beep when paging. • If you press xfer/del on the handset during the 3-way conversation, error tone sounds. • During the 3-way conversation, all the base keys except (talk), volume v, ^ and mute are disabled. To locate the handset, press find handset on the base when the base is in the standby mode. The handset beeps for 60 seconds, and “Paging” appears on the handset display.
TRU5865_OM_B6 7/17/02 4:09 PM Page 25 Transferring a Call • If you transfer a call and it is not picked up after 5 minutes, the call will be disconnected. The handset returns to the standby mode. • Returning the handset to the base will not cancel the transfer. • When the handset is Off the base, and if you place the handset On the base while the transfer tone sounds, you can receive a transferred call by picking up the handset (When the AutoTalk is On).
TRU5865_OM_B6 7/17/02 4:09 PM Page 26 Flash and Call Waiting You must subscribe through your local telephone company to receive Call Waiting Service. If you have Call Waiting service and a call waiting tone sounds while you are on a call, press talk/flash (or flash on the base) to accept the waiting call. There is a short pause, then you will hear the new caller. To return to the original caller, press talk/flash or flash on the base again.
TRU5865_OM_B6 7/17/02 4:09 PM Page 27 Phonebook Phonebook allows you to dial a number using just a few key presses. Your phone stores names/numbers in the phonebook memory location, and you can search names in alphabetical order. You have a total of 100 locations that can be used for the phonebook (including the Speed dials) and Caller ID messages. • If any of the following occurs during a phonebook operation, the operation will be canceled. -Press end.
TRU5865_OM_B6 7/17/02 4:09 PM Page 28 2) Press select/ch, “Store/Edit Name” appears. • When the memory is full, you will hear a beep and “Memory Full” appears. You cannot store names and numbers. • The pause key counts as one digit. Pressing redial/p more than once increases the length of pause between numbers. 3) Store the name (up to 16 characters) by using the number keypad. • See the “Steps for entering names and special characters” (see page 29).
TRU5865_OM_B6 7/17/02 4:09 PM Page 29 Steps for Entering Names and Special Characters Refer to the letters on the number keys to select the desired characters. With each press of a number key (0-9), the displayed character appears in the following order: Upper case letters first, lower case letters next and finally the number corresponding to the key.
TRU5865_OM_B6 7/17/02 4:09 PM Page 30 For example, to enter Uniden: 1) When the phone is in the standby mode, press /RocketDial/ . The handset displays the number of phonebook locations you have stored, and how to search and store the phonebook locations. 2) Press select/ch, “Store/Edit Name” appears. 3) Press 8 twice. 4) Press 6 five times. 5) Press 4 six times. 6) Press 3 four times, then press call id/ to move the cursor to the right.
TRU5865_OM_B6 7/17/02 4:09 PM Page 31 Viewing the Phonebook Your phone stores names/numbers in the phonebook memory locations, and you can search names in alphabetical order. You can view the phonebook during a call as well as when the phone is in the standby mode. 1) Press /RocketDial/ . If you press /RocketDial/ during a call, the following screen appears. “/SD” appears on the display when you review the RocketDial, and “/SPDn” appears when you review a Speed dial.
TRU5865_OM_B6 7/17/02 4:09 PM Page 32 Making Calls Using the Phonebook From Standby Mode 1) When the phone is in the standby mode, press /RocketDial/ . 2) Press + or - to view the phonebook locations (see “Viewing the Phonebook” on page 31). 3) Press talk/flash or spkr. The displayed number is dialed. 4) To hang up press end. From Talk Mode 1) Press talk/flash or spkr. 2) Press /RocketDial/ . 3) Press + or - to view the phonebook locations (see “Viewing the Phonebook” on page 31).
TRU5865_OM_B6 7/17/02 4:09 PM Page 33 Editing or Erasing a Stored Name, Phone Number, Distinctive Ring, and Speed Dial 1) When the phone is in the standby mode, press /RocketDial/ . 2) Press + or -, or the number keypad to view the phonebook locations (see “Viewing the Phonebook” on page 31). a. Editing the Stored Data 1) When the phonebook location to be edited appears, press select/ch. “Store/Edit Name” appears.
TRU5865_OM_B6 7/17/02 4:09 PM Page 34 RocketDial (One Touch Dialing) You can store a number you dial often in the RocketDial. The rocket dialing allows you to dial a number with one key press. • Memory location for the RocketDial is independent from the memory location for the phonebook. • If the RocketDial is empty, you will hear a beep. Storing the RocketDial 1) When the phone is in the standby mode, press /RocketDial/ . 2) Press - once to display the RocketDial menu, then press select/ch.
TRU5865_OM_B6 7/17/02 4:09 PM Page 35 Chain Dialing The memory locations in the handset are not limited to phone numbers. You can also store a group of numbers (up to 20 digits), that you need to enter once your call connects. This is referred to as Chain Dialing. An example of this is a bank account number. Store the special number in the Phonebook location (refer to “Storing Phone Numbers, Names, Distinctive Rings and Speed Dial” on page 27).
TRU5865_OM_B6 7/17/02 4:09 PM Page 36 Memory Dialing (base only) You can store 10 phone numbers in the base, and make calls with memory dialing from the base. • If you have not pressed any key for 30 seconds, the phone returns to the standby mode. • If you get an incoming call, the operation is canceled. • If you select a memory location that does not have a stored number, the base will beep rapidly and the phone will not dial. Storing Phone Numbers 1) Press memory in the standby mode.
TRU5865_OM_B6 7/17/02 4:09 PM Page 37 You must subscribe to Caller ID service to use this feature. When the telephone rings, the Caller ID feature allows you to view the caller’s name and phone number on the display before you answer the phone. Additionally, you can dial the displayed number and store the information for memory dialing. Make sure you have turned on the Caller ID/Call Waiting feature. (See page 15.
TRU5865_OM_B6 7/17/02 4:09 PM Page 38 Viewing the Caller ID List The number of calls from the same Caller ID appears next to the received time. Once you have reviewed the new message, the number will be cleared and disappears. The Caller ID list stores information for incoming calls – even unanswered calls. You can store 100 of the Caller ID messages and Phonebook locations (including Speed Dials) in total. You can view the Caller ID list during a call or when the phone is in the standby mode.
TRU5865_OM_B6 7/17/02 4:09 PM Page 39 Deleting a Caller ID message 1) When the phone is in the standby mode, and while the incoming Caller ID information is displayed, press xfer/del. “Delete Message?” appears. 2) Press + or - to choose “Yes” or “No”. Once the Caller ID data has been deleted, the information cannot be retrieved. 3) Press select/ch or xfer/del. When the pointer is at “Yes”: You will hear a confirmation tone, and the Caller ID message is deleted.
TRU5865_OM_B6 7/17/02 4:09 PM Page 40 Using the Caller ID Message List Calling a party from the Caller ID list • You cannot make a call from the Caller ID list if your phone is connected to a private branch exchange (PBX). From Standby mode 1) Press call id/ . The summary screen appears. The screen shows the number of new messages and the total number of messages. 2) Use the number keypad (2-9 and 0), +, or - to view the Caller ID message list.
TRU5865_OM_B6 7/17/02 4:09 PM Page 41 CALLER ID 3) Press select/ch. You will hear a confirmation tone. • You cannot store a Caller ID message in the phonebook if a phone number does not appear in the message. • You cannot set the distinctive ring or speed dial in this step. If you would like to set these options, edit the stored data. • Even if the memory locations are full, the message will be stored in the Phonebook, however, the message will be erased from the Caller ID List.
TRU5865_OM_B6 7/17/02 4:09 PM Page 42 Expanding Your Phone Your phone supports up to 2 handsets (the original handset and the second handset). You can now place a fully featured cordless handset anywhere AC power is available to connect the handset charger. Additionally, you can transfer an outside call to another handset. • We refer to the TXC580 handset and the TRU5865-2 handset No.2 as the second handset, and TRU5865 handset and TRU5865-2 handset No.1 as the original handset in this section.
TRU5865_OM_B6 7/17/02 4:09 PM Page 43 Call Transfer Feature You can transfer an outside call to the additional handset, or receive a transferred call from the additional handset. • If you transfer a call and it is not picked up after 5 minutes, the call will be disconnected. • For information on transferring a call between the original handset and base, see “Transferring a Call” on page 25.
TRU5865_OM_B6 7/17/02 4:10 PM Page 44 Second Handset Operation Setting up Charging • Charge the second handset for 15-20 hours before using. • When you charge the second handset, the display shows the name of the handset, HS2. Dialing mode Dialing mode is a universal setting. When the mode is changed on the original handset, the setting for the second handset is changed as well. CIDCW • CIDCW setting is a universal setting.
TRU5865_OM_B6 7/17/02 4:10 PM Page 45 Operation Making and receiving calls • If you press talk/flash or spkr on the handset while the other handset is in use, you will hear a beep and “Unavailable” will appear. The handset will return to the standby mode. • If you charge the second handset and pick it up at the same time when you pick the original handset from the base, the call will be transferred to the second handset. Only one handset can establish a call.
TRU5865_OM_B6 7/17/02 4:10 PM Page 46 Changing the Digital Security Code You will need to reregister the additional handset each time you change the digital security code of the original unit. The digital security code is an identification code used to connect the handset and the base unit. Normally, setting the code is not necessary. The first time you charge your handset, the security code is automatically set. (See “About the digital security code”, page 8.
TRU5865_OM_B6 7/17/02 4:10 PM Page 47 Register the Security Code 1) Unplug the AC adapter. 2) Press and hold find handset on the base while you plug in the AC Adapter, hold find handset until the status LED on the base flashes. 3) Press talk/flash. “Handset Registering” appears. When the operation is finished “Registration Complete” appears and the status LED is turned Off. You will hear a confirmation tone and the phone returns to the standby mode.
TRU5865_OM_B6 7/17/02 4:10 PM Page 48 Note on Power Sources Battery replacement and handling When the operating time becomes short, even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. Please contact your place of purchase or the Uniden Parts Department for a replacement battery.
TRU5865_OM_B6 7/17/02 4:10 PM Page 49 General Information The phone complies with FCC Parts 15 and 68.
TRU5865_OM_B6 7/17/02 4:10 PM Page 50 Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The status LED won’t illuminate when the handset is placed in the base. The audio sounds weak and/or scratchy. Can’t make or receive calls. The handset doesn’t ring or receive a page. Severe noise interference. The Caller ID does not display. “ Unavailable” message is displayed on the LCD screen of the handset.
TRU5865_OM_B6 7/17/02 4:10 PM Page 51 Important Safety Instructions Additional Battery Safety Precautions Before you read anything else, please observe the following: When using your telephone equipment, these basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning.
TRU5865_OM_B6 7/17/02 4:10 PM Page 52 Telephone Line Problems Installation Considerations One Year Limited Warranty The FCC has granted the telephone company the right to disconnect service in the event that your phone causes problems on the telephone line. Also, the telephone company may make changes in facilities and services which may affect the operation of your unit.
TRU5865_OM_B6 7/17/02 4:10 PM Page 53 I.C. Notice TERMINAL EQUIPMENT NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. I.C.
TRU5865_OM_B6 7/17/02 4:10 PM Page 54 Index 0-9 D 3-way conferencing ....................24 10 ring options ..........................20 A Deluxe Call Waiting Features ........41 Dialing mode..............................14 Digital security code................8, 46 Distinctive Ringer ......................21 Erasing ..................................33 Making calls ............................32 Storing ..................................27 Viewing ..................................31 Precautions..
TRU5865_OM_B6 7/17/02 4:10 PM Page 55 At Uniden, we’ll take care of you! If you need any assistance with this product, please call our Customer Hotline at 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters. Thank you for purchasing a Uniden product. Hours: M-F 8:00 AM to 5:00 PM CST.
TRU5865-0718 7/18/02 2:14 PM Page 2
