DECT2035 DECT2035+1 DECT2035+2 DECT 2035+1 OM.
Table of Contents Welcome ....................................................................... 5 Parts of the Base .................................................... 19 Installing the Phone .................................................... 6 Choosing the Best Location ...................................... 6 Installing the Battery ................................................. 7 Connecting the AC adapter ....................................... 8 To the base .....................................
Customizing Your Handsets ..................................... 29 Changing the Handset Banner................................ 29 Selecting a Ring Tone ............................................. 29 Activating AutoTalk .................................................. 30 Activating Any Key Answer ..................................... 30 Finding a Lost Handset ............................................. 37 Using Hold, Conference and Transfer ..................... 38 Placing a Call on Hold..............
Screening Calls ....................................................... 50 Turning Off the Message Alert Tone ........................ 50 Operating the Answering System While You Are Away from Home ........................... 50 Setting a security code or Personal Identification Number (PIN) ......... 50 Dialing in to your answering system ................... 50 Traveling Out of Range ........................................... 62 Liquid Damage ........................................................
Welcome Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ from the actual unit. Welcome Thank you for purchasing a Uniden Multi-Handset phone. 5 DECT 2035+1 OM.
Installing the Phone Choosing the Best Location When choosing a location for your new phone, here are some important guidelines you should consider: PLACE YOUR BASE TRY TO AVOID Installing the Phone • Microwave ovens • Refrigerators Near an AC outlet and a telephone wall jack. • TVs • Other electronics In a centrally-located open area.
Installing the Battery Use only the Uniden BT-904 rechargeable battery pack supplied with your cordless telephone. Unpack all handsets, battery packs, and battery covers. (If the battery cover is on the handset, press in on the notch and slide the cover off.) Line up the red and black wires on the battery pack connector with the sticker in the handset’s battery compartment. RED Push the battery pack connector in firmly. (You should hear it click into place.
Connecting the AC adapter To the base To avoid risk of fire and shock, only use the Uniden AAD-041S(M) adapter with the base. Installing the Phone Connect the AC adapter to the DC IN 9V jack on the back of the base. Connect the AC adapter to a standard 240V AC wall outlet. Route the cord through the molded wiring channel. Don’t put any power cord where it people might trip over it or step on it. If a power cord becomes chafed or worn out, it can create a fire or electrical hazard.
Charging the Handset Place the handset in the base cradle with the display facing forward. Make sure that the charge LED illuminates when the handset is seated. What if the charge LED doesn’t light up? Installing the Phone If you have an accessory handset, place it in the charging cradle with the display facing forward. Reseat the handset; make sure the contacts on the bottom of the handset are lined up with the contacts in the charging cradle. Check the AC adapter connection.
Connecting to the Phone Line Make sure that the battery pack is fully charged. Connect the telephone cord to the TEL LINE jack. Connect the telephone cord to a telephone wall jack. What if Check TEL Line appears on the handset display? Installing the Phone The telephone cord may not be connected correctly. Check the telephone cord connection. 10 DECT 2035+1 OM.
Do you have DSL or any high-speed Internet service delivered through your phone line? Telephone wall jack Try putting a DSL filter between the base and the wall jack. Without a filter, telephone-linebased Internet services can interfere with standard phones. Telephone cord DSL filter Pick up the handset from the cradle and press TALK/FLASH. You should hear a dial tone, and the display should show Talk. What if I can’t hear a dial tone? Check the telephone cord connection on the base.
Make a quick test call, and then press END to hang up. What if there is a lot of static? Check the sources of interference described in Choosing the Best Location (see page 6): is the base near any of those? Installing the Phone Note: Make sure you can get a dial tone on any accessory handsets that were packaged with your phone. NOW YOU ARE READY TO USE YOUR PHONE! 12 DECT 2035+1 OM.
Expanding Your Phone Adding accessory handsets Your phone supports a total of six cordless handsets, including any that were supplied with your phone. You can now place a fully-featured cordless handset anywhere AC power is available to connect the charging cradle. • Your phone is compatible with the following Uniden DECT accessory handsets: DECT2015, DECT2035 and DECT2005. (Please visit our website at www.uniden.com.au for Australian models or www.uniden.co.
Resetting the Handset on page 60). Or to use multiple bases, see the next section. Using Multiple Bases The handsets supplied with your phone can be registered to a total of four different bases. Compatible bases include the DECT 2015 and DECT 2035 series. (See our website or contact Customer Service for an up-to-date list of compatible models.) Note: To confirm how many bases the handset is registered to, open the Select Base submenu (follow the step 1 of Selecting the base on page 15).
Selecting the base Note: You cannot change bases during a call. Installing the Phone After you register your handset to more than one base you can set the handset to automatically search for a new base if the base it’s currently connected is unavailable or out of range. You can also manually select which base you want the handset to connect to; for example, if you have one base with an answering machine, you can connect to that base to check messages from the handset.
Getting to Know Your New Phone Features • 1.
Terminology Used in this Manual Accessory Handsets Additional handsets that can register to the base, allowing you to add handsets without connecting another phone line. This base supports a total of six cordless handsets; see page 13 for compatible handsets. Base The main part of the phone that connects to your phone line and lets you make and receive calls. Charging cradle A cradle that comes with an accessory handset and charges the handset battery pack.
Parts of the Handset new message LED Earpiece Display (LCD) CLEAR/INT'COM key (clear/intercom) key (phonebook/left) TALK/FLASH key key (up) MENU/SELECT key key (caller ID/right) END key Speakerphone speaker and ringer key (down) key (speaker) Twelve-key dial pad Getting to Know Your New Phone /TONE key REDIAL/PAUSE key Microphone DECT 2035+1 OM.
Parts of the Base Speaker key (delete) message counter LED FIND key key (repeat/right) ANSWER ON/OFF key key (volume up) key (volume down) Charging contacts key (play/stop) key (skip/left) charge LED DECT 2035+1 OM.
Using the Interface Using the Interface Reading the Display In standby During a call Time Handset ID and banner Number of new Caller ID calls received Call duration The ringer off icon indicates that the ringer is turned off. The voice mail icon appears when you have messages waiting in your voice mailbox. The privacy icon appears when the Privacy Mode is turned on. The speaker icon appears when the speaker phone is in use. The mute icon appears while the microphone is muted.
Your handset has a four-way function key that allows you to move the cursor on the display and access the most commonly used features at the touch of a button. • Press the left side of the key to open the phonebook. • Press the right side of the key to open the Caller ID list. • Press the top of the key to increase the ringer volume (while the phone is in standby) or speaker volume (while you are on a call).
Using the Interface Entering Text from Your Handset You can use the number keypad on your handset to enter text by referring to the letters printed on each number key. When you press the number key in a text entry field, the phone displays the first letter printed on the number key. Press the number key twice to display the second letter and three times to display the third. • When [Aa] appears on the display, capital letters are displayed first, then lower case letters, and then the number on the key.
Basic Setup Setting the Day & Time To change the time shown in the display, follow the steps listed below. If you do not set the clock on your answering system, your messages on the answering system may not have the correct time and day stamp. 1. Press MENU/SELECT. 2. Move the cursor to Day & Time and press MENU/SELECT. 3. Use and to select the day of the week, and press MENU/ SELECT. Note: The day of the week does not appear on the handset display.
Activating the Key Touch Tone Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off. 1. Press MENU/SELECT. 2. Select the Handset Setup menu, and then the Key Touch Tone submenu. 3. Move the cursor to select On or Off. 4. Press MENU/SELECT. You will hear a confirmation tone. Basic Setup Name Tag Name Tagging works with the caller display number from Caller ID. You will need to subscribe to the Caller ID feature with your phone company for Name Tagging to work.
Setting Up the Phonebook Each handset has its own separate phonebook that holds up to seventy names and numbers. When a handset’s phonebook is full, the handset beeps and shows Memory Full on the display. You cannot add any names and numbers in that handset’s phonebook until you delete some of the existing ones. You can also use the phonebook entries to store a group of numbers (up to twenty digits) that you may need to enter once your call connects. This is referred to as chain dialing.
5. Assign a personal ring tone for this entry (PERSONAL RING). You can attach a special ring tone to each phonebook entry; the phone will and to select one of use this ring tone when this person calls. Use the seven different ring tone options (see Selecting a Ring Tone on page 29 for a complete list of ring tones). As you scroll through the tones, you will hear a sample of each tone (unless the handset ringer volume is set to off). When you hear the ring tone you want to use, press MENU/SELECT.
Storing Caller ID or Redial Numbers in the Phonebook You can store Caller ID records or redial numbers in the phonebook so you can use them later. Go to the Caller ID or redial list and select the number you want to store. (If the Caller ID information did not include the number, then you will not be able to store it.) to open the Caller ID list or REDIAL/PAUSE to open the redial list. 1. With the phone in standby, press and to scroll through the Caller ID records or redial numbers.
Deleting all Phonebook Entries 1. With the phone in standby, press . 2. Press MENU/SELECT, and then select Delete All. Delete All? appears in the display. 3. Move the cursor to select Yes. 4. Press MENU/SELECT. You will hear a confirmation tone, and Deleted! appears in the display. Copying Phonebook Entries to Another Handset Setting Up the Phonebook If you have more than one handset, you can transfer phonebook entries from one handset to another without having to re-enter names and numbers.
All of the following options are set separately for each handset, so you can customize a handset for each room in your house. Changing the Handset Banner Each handset will display a banner name once it is registered to the base. The default banner is Handset #1, Handset #2, etc. You can change the name your phone displays by changing the banner display. If you have more than one handset, the banner name identifies your handset. 1. Press MENU/SELECT. 2.
Customizing Your Handsets 4. When you hear the tone you want to use, press MENU/SELECT. You will hear a confirmation tone. Activating AutoTalk AutoTalk allows you to answer the phone simply by picking up the handset from the cradle. You do not have to press a button to answer the call. 1. Press MENU/SELECT. 2. Select the Handset Setup menu, and then the AutoTalk submenu. 3. Move the cursor to select On or Off. 4. Press MENU/SELECT. You will hear a confirmation tone.
Using Your Phone From a cordless handset Making a call Hanging up Pick up the handset from the cradle. Press TALK/FLASH. Listen for the dial tone. Dial the number. 1. 2. 3. 4. OR 1. 2. 3. Pick up the handset from the cradle. Dial the number. Press TALK/FLASH. 1. Pick up the handset. (If AutoTalk is on, the phone will answer when you pick up the handset from the cradle.) 2. Press TALK/FLASH. (If Any Key Answer is on, you can also press any key on the dial pad.) Pick up the handset from the cradle. .
Making a Call from the Phonebook 1. With the phone in standby, press to open the phonebook. 2. Find the phonebook entry you want to call (see Finding a Phonebook Entry on page 26). 3. Press TALK/FLASH or to dial the number. Note: You can also press TALK/FLASH or dial, and then press MENU/SELECT. before you open the phonebook.
Using Caller ID, Call Waiting, and Redial Lists If you subscribe to Caller ID service from your phone company, your phone will show you the caller’s phone number and name (if available) whenever a call comes in. If you subscribe to Caller ID on Call Waiting, the phone will also show you the name and the number of any call that comes in while you’re on the line. Using the Caller ID List You can store up to thirty Caller ID numbers in each handset. Caller ID records are stored from newest to oldest.
Deleting Caller ID Numbers To delete only one Caller ID number, press when the phone is in standby, and then find the number you want to delete. Press MENU/SELECT and select Delete Entry. When the phone asks you to confirm, select Yes. when the phone is in standby. Press MENU/SELECT and select To delete all the Caller ID numbers, press Delete All. When the phone asks you to confirm, select Yes. Notes: • When you delete a Caller ID number, you delete it permanently.
Redialing a Number You can quickly redial the last five numbers dialed on each handset. 1. With the phone in standby, press the REDIAL/PAUSE to open the redial list. and or REDIAL/PAUSE to scroll through the redial list. 2. Use . 3. When you find the number you want to dial, press TALK/FLASH or Notes: • If the number exceeds 32 digits, only the first 32 digits are retained in redial memory. • If the redial memory is empty, Empty appears in the display and you will hear a beep.
Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer Volume You can choose from four ringer volume settings (off, low, medium, and high) separately on each handset or the base. 1. With the phone in standby, press or on the handset or VOLUME or VOLUME on the base. The handset or base sounds the ringer at that level. 2. Use on the handset or VOLUME on the base to make the ringer volume louder.
Adjusting the Audio Tone If you aren’t satisfied with the audio quality of your phone, you can adjust the Audio Tone of the earpiece while on a call. Your phone gives you three audio tone options: low, natural and high; the default setting, Natural Tone, is recommended for hearing aid users. Audio tone adjustments only apply to the earpiece, not the speakerphone. To adjust the audio tone: 1. While on a call, press MENU/SELECT. 2. Move the cursor to select Audio Tone, and then press MENU/SELECT. 3.
Using Hold, Conference and Transfer Placing a Call on Hold Finding a Lost Handset Using Hold, Conference and Transfer 1. During a call, press CLEAR/INT’COM to place the caller on hold. If you leave a caller on hold for more than ten seconds, the display screen will read, Line On Hold. 2. To return to the party on hold, press TALK/FLASH or . The phone will return to the holding party. Notes: • You can only place a caller on hold for five minutes.
3. When another handset accepts the transferred call, you will be disconnected. If you want to rejoin the call, press TALK/FLASH or again. Answering a transferred call When a handset receives a call transfer, it sounds a paging tone; handsets also show the ID of the handset that is paging. To accept the call transfer: 1. To answer the page and speak to the transferring handset, press TALK/FLASH or CLEAR/INT’COM.
Using Special Features Privacy Mode Privacy mode prevents other handsets (that are connected to the same base) from interrupting your call. As long as your handset is in privacy mode, other handsets can’t join your call or make any calls of their own: their displays will show UNAVAILABLE. 1. While on a call, press MENU/SELECT. 2. Select Call Privacy. Privacy Mode On appears in the display for two seconds; P appears and remains in the display until the feature is turned off.
Using the Intercom You can use the intercom to talk to another handset without using the phone line. The handsets must be currently connected to the same base (see page 15). Making an intercom page 1. With the phone in standby, press CLEAR/INT’COM. or to select the handset you want to talk with, and then press MENU/SELECT. Select All to page all 2. Use other handsets. 3. To cancel the intercom page, press END.
Answering an intercom page When the intercom page tone sounds, the display will show the ID of the handset that is paging. 1. Press TALK/FLASH or CLEAR/INT’COM. Note: If AutoTalk is on, the handset will automatically answer the page when you pick up the handset from the cradle. If Any Key Answer is on, you can also press any key on the handset’s dial pad. 2. To hang up an intercom call, press END. Muting the Microphone Using Special Features Mute turns off the microphone so the caller can’t hear you.
You can set up your answering system’s features from the handset. Only one handset at a time can access the answering system menus. Note: If you have multiple bases, select the base with answering system you want to access (see page 15). Recording a Personal Greeting Your answering system comes with a pre-recorded outgoing message or greeting that plays when you receive a call: “Hello, no one is available to take your call. Please leave a message after the tone.
Setting Up the Answering System 4. To keep this greeting: Do nothing. To switch to the other greeting: Press 6 while the system is playing the current greeting. 5. Each time you press 6, the system switches between the pre-recorded and the personal greeting. The last greeting you hear is used as the current greeting. Deleting Your Personal Greeting You can delete your personal greeting from the base. You cannot delete the pre-recorded greeting. 1. Press /MUTE.
The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after six, nine or twelve rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are none. This way, if you make a long distance call to check your messages, you can hang up after the third ring to avoid long distance billing charges. 1.
Setting Up the Answering System Activating the Message Alert The message alert feature sounds a short alert tone every fifteen seconds whenever you have a new message. To turn on the message alert: 1. Press MENU/SELECT. 2. Select the Ans. Setup menu, and then the Mesasge Alert submenu. 3. Move the cursor to select On or Off. 4. Press MENU/SELECT. You will hear a confirmation tone.
Using the Answering System Turning Your Answering System On and Off From the base From the handset 1. Press MENU/SELECT. 2. Select the Ans. Setup menu, and then the Ans. On/Off submenu. 3. Move the cursor to select On. 4. Press MENU/SELECT. You will hear a confirmation tone. Turning Off 1. With the phone in standby, press ANSWER ON/OFF. 2. The phone announces “Answering System is off.” 3. The message counter LED is no longer illuminated. 1. Press MENU/SELECT. 2. Select the Ans.
Remote Operation from the Handset You can operate your answering system from the handset whenever the phone is in standby. • Press /MUTE to start remote operation. • During remote operation, the phone beeps to let you know it’s waiting for your next command. Using the Answering System • Press the number listed next to the commands. (see the table for a list of all available commands).
Reviewing Messages The message counter LED on the base displays the number of messages stored in memory. When you have new messages (that you have not listened to yet), the message counter LED on the base and the new message LED on the handset flash. The answering system plays your new messages first. If you have no new messages, the system plays your old messages. You can review your messages from the base or from the handset: From the base From the handset Press /MUTE.
Screening Calls From the base From the handset Using the Answering System • While the system is taking the message, simply listen to the caller over the base speaker. (You need to activate the base call screen feature in advance. See page 46.) • To mute the call screen and allow the caller to continue leaving the message, press . • While the systems is recording the message, press /MUTE. If another handset is screening a call, you will hear a beep and you will not be able to screen the call.
To operate from a remote location, use any touch-tone telephone, and follow these steps: 1. Call your telephone number and wait for the system to answer. If the answering system is off, it will answer after about fifteen rings and sounds a series of beeps. 2. During the greeting or the beeps (if answering system is off), press # and enter your security code/PIN within two seconds. 3. The answering system announces the current time and the number of messages stored in memory.
Wall Mounting the Base This phone can be mounted on any standard telephone wall plate using an optional wall-mount bracket. You can purchase a wall-mount bracket by visiting www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support. Route the telephone cord through the hole of the wall-mount bracket. Connect the AC adapter and the telephone cords as shown on pages 8 and 10.
Place the mounting slots over the pins on the wall plate. Slide the base down to lock it into place. Wall plate At the bottom of the base, pinch the two "nose" of the wall-mount bracket as shown, and then slide the bracket away from the base. 53 Wall Mounting the Base Note: Mounting the phone directly on the wall • Be sure the wall is capable of supporting the weight of the phone, and use the proper type of anchoring device for the wall material.
Maintenance Maintenance Specifications Operating temperature AC adapter Battery pack 32° F to 122° F (0° C to 50° C) Base Part number AAD-041S(M) Input voltage 240V AC, 50Hz Output voltage 9V DC @ 350mA Part number BT-904 Capacity 650mAh, 2.4V DC Charging cradle AAD-600S(M) 240V AC, 50Hz 9V DC @ 210mA Notes: • Use only the supplied AC adapters. • Be sure to use the proper adapter for the base and any chargers.
Maintenance Low battery alert When the battery pack is very low, the phone is programmed to eliminate functions in order to save power. When Low Battery - Charge Handset appears in the handset display and the phone is in standby, none of the keys will operate. If you are on a call, complete your conversation as quickly as possible, and return the handset to the cradle. The battery pack needs to be charged when the empty battery icon appears.
Troubleshooting Common Issues If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please visit www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support. Troubleshooting When you have this problem... Try... The charge LED won’t illuminate when the handset is placed in the cradle. • Checking the AC adapter connection (see page 8). • Re-seating the handset in the cradle.
When you have this problem... Try... • Moving the handset closer to the base. • Seeing if another handset has Privacy Mode turned on (see page 40). • Making sure the base is plugged in (see page 8). The phone keeps ringing when I answer on an extension. • You may have to change the line mode. Contact customer service for more information (see page 62). No handsets will display any Caller ID information. • Checking to see if the call was placed through a switchboard.
Troubleshooting When you have this problem... Try... I can’t get two handsets to talk to an outside caller. • Checking to see that there are not two handsets already using the conference feature (see page 38). • Making sure another handset is not in Privacy Mode (see page 40). • Making sure both handsets are registered to and currently connected to the same base (see pages 14 and 15). The answering system does not work. • Checking the AC adapter connection (see page 7).
Weak or Hard to Hear Audio If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak. • Try adjusting the volume of the earpiece (see page 36) or the audio tone (see page 37). • Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder. • Make sure the handset’s battery is fully charged.
Installing a telephone line filter or DSL filter Troubleshooting Any broadband Internet service that uses your telephone line might interfere with standard phones. The most common type of these services, DSL, often causes static on your telephone. Fortunately, an easy-to-install filter removes this static from the line. Technicians who install DSL service usually leave several filters for the customers; if you can’t find them, call your DSL provider or look in any electronics store.
5. When the base information is deleted, the handset displays Handset not registered-place handset on base to register. See your Owner’s Manual for help. 6. Re-register the handset to the base (see Registering accessory handsets on page 13). If the handset cannot contact the base, it will display Searching. Make sure the handset is in range of the base and the base is connected to power; you can also reset the handset without the base (see the next section).
Troubleshooting Changing the Line Mode for Multiple Extensions Line mode refers to the method that telephones use to signal each other that an extension is in use. Customer service may recommend changing the line mode if you have any of the following problems: • Your phone keeps ringing after someone answers on an extension phone. • Your answering system doesn’t stop recording when you answer on an extension phone. • Caller ID displays briefly and then clears. 1.
Liquid Damage Moisture and liquid can damage your cordless phone. • If the handset or base is exposed to moisture or liquid, but only the exterior plastic housing is affected, wipe off the liquid, and use as normal. • If moisture or liquid has entered the plastic housing (i.e. liquid can be heard in the phone or liquid has entered the handset battery compartment or vent openings on the base), follow the steps below.
Precautions! Important Safety Instructions Before you read anything else, please observe the following: When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2.
Index A Accessory handsets .................... 13 Answering calls............................ 31 Answering system Reviewing messages ....... 49 Setting up ......................... 43 Turning on/off ................... 47 When away from home .... 50 Any key answer ........................... 30 Audio tone ................................... 37 AutoTalk ....................................... 30 Banner ......................................... 29 Base Installing .............................
Mute Microphone....................... 42 Ringer ............................... 36 Deleting a record .............. 35 Making a calls with ........... 35 Ringer Choosing a handset ringer ............................. 29 Muting............................... 36 Personal ring .................... 24 Volume ............................. 36 N Name Tag .................................... 24 Noise ......................................... 59 O Out of range.................................
Remote Operation Card CUT CUT REMOTE OPERATION CARD REMOTE OPERATION CARD Remote access away from home Remote access away from home Turn on the answering system remotely 1. Call your phone and let it ring 15 times until you hear a beep. 2. Press # and then enter your PIN code. 3. Press # then 5 to stop the announcement. 4. Press # then 6 to turn the answering system on. 1. Call your phone number from a touch-tone phone. 2. During the outgoing message, press # and enter your PIN code.
CUT Task CUT Key Task Key Repeat a Message Repeat a Message Play Incoming Messages Play Incoming Messages Skip a Message Skip a Message Delete a Message Delete a Message Stop Operation Stop Operation Answering System On Answering System On Answering System Off Answering System Off Help Help CUT Task CUT Key Task Repeat a Message Repeat a Message Play Incoming Messages Play Incoming Messages Skip a Message Skip a Message Delete a Message Delete a Message Stop Operation Stop
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discretion, will repair the defect or replace the Product and return it to you without charge for parts or service. This warranty does not provide for reimbursement or payment of incidental or consequential damages. This EXPRESS WARRANTY is in addition to and does not in any way affect your rights under the TRADE PRACTICES ACT 1974 (Cth) (Australia) or the CONSUMER GUARANTEES ACT (New Zealand).
© 2008 Uniden Australia Pty Limited/Uniden New Zealand Limited Printed in China UCZZ01556BZ(0) DECT 2035+1 OM.
