EXAI398 2/5/3 4:11 PM Page i
EXAI398 2/5/3 4:11 PM Page ii
EXAI398 2/5/3 4:11 PM Page 3 Step 1 Checking the Package Contents E Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Parts Department. Uniden Parts Department at (800) 554-3988 Hours: M-F 8:00 a.m. to 5:00 p.m. CST. We can also be reached on the web at www.uniden.
EXAI398 2/5/3 4:11 PM Page 4 Contents Quick Reference Guide Welcome/Features Controls and Functions Getting Started Setting up the Phone Mounting the Base Unit on a Wall Setting Menu Options 3 5 6 8 12 13 Basics Making and Receiving Calls Adjusting the Handset Ringer and Earpiece Volume Redial Tone Dialing Switch-over Traveling Out-of-Range Selecting a Different Channel Page Flash and Call Waiting 15 16 16 16 17 17 17 17 Memory Dialing Storing Phone Numbers and Names Steps for Entering Names and Specia
EXAI398 2/5/3 4:11 PM Page 5 Welcome Congratulations on your purchase of the Uniden EXAI398 series cordless telephone and answering system. This phone is designed and engineered to exacting standards for reliability, long life, and outstanding performance. Note: Some illustrations in this manual may differ from the actual unit for explanation purpose. The color of your cordless telephone may vary.
EXAI398 2/5/3 4:11 PM Page 6 Controls and Functions 1 5 2 6 3 4 13 14 15 16 7 8 9 10 11 12 redial pause select delete mem channel 17 18 19 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
EXAI398 2/5/3 4:11 PM Page 7 21 22 32 23 41 33 34 35 36 37 24 25 26 27 28 29 30 mic 31 www.uniden.com 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41.
EXAI398 2/5/3 4:11 PM Page 8 Setting up the Phone Do the following steps: A. Choose the best location C. Connect the base unit B. Install the rechargeable battery pack into the handset If your home has specially wired alarm equipment connected to the telephone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable your alarm equipment, contact your telephone company or a qualified installer. A.
EXAI398 2/5/3 4:11 PM Page 9 The handset is powered by a rechargeable battery pack. The battery recharges automatically when the handset is placed on the base unit. Charge the handset battery pack for at least 15-20 hours before using your new cordless telephone for the first time! To maximize the charge capacity of your battery pack, DO NOT plug the telephone cord into the base unit and wall jack until the battery is fully charged. 1) Press up on the latch and lift the battery cover.
EXAI398 2/5/3 4:11 PM Page 10 Battery use time (per charge) From fully charged (15-20 hours charge time) • Up to seven hours continuous use during talk mode. • Up to fourteen days when the handset is in the standby mode. • Even when the battery pack is not being used, it will gradually discharge over a long period of time. For optimum performance, be sure to return the handset to the base unit after a telephone call.
EXAI398 2/5/3 4:11 PM Page 11 1) Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet. 2) Set the base on a desk or tabletop, and place the handset on the base unit as shown. (For wall mounting, see "Mounting the Base Unit on a Wall", on page 12.) • Use only the supplied AD-314 AC adapter. Do not use any other AC adapter. 3) Raise the antenna to a vertical position.
EXAI398 2/5/3 4:11 PM Page 12 Mounting the Base Unit on a Wall Standard wall plate mounting This phone can be mounted on any standard wall plate. DO NOT use an AC outlet controlled by a wall switch. 1) Plug the AC adapter to the DC IN 9V jack. 2) Wrap the AC adapter cord inside the molded wiring channel as shown. 3) Plug the AC adapter into a standard 120V AC wall outlet. 4) Plug the telephone line cord into the TEL LINE jack. Wrap the cord inside the molded wiring channel as shown.
EXAI398 2/5/3 4:11 PM Page 13 G E T T I N G S TA R T E D Setting Menu Options There are five setup options available. They are Caller ID options [AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code], Dial Mode and Language. AutoTalk allows you to answer the phone without pressing the talk/flash key. If the phone rings when AutoTalk is on, simply remove the handset from the base and the phone automatically answers the call.
EXAI398 2/5/3 4:11 PM Page 14 4) Use the number keys (0 - 9), #/ enter the 3-digit area code. , * /tone / , or delete/channel to 5) Press select. A confirmation tone sounds and the displayed area code is entered. 6) Press end or return the handset to the base unit to complete the setting. The handset returns to the standby mode. When the area code has already been stored in memory, the stored area code will be displayed. To change it, use the delete/channel and number keys to enter the new area code.
EXAI398 2/5/3 4:11 PM Page 15 Making and Receiving Calls Handset On Base To answer a call To make a call Pick up the handset (AutoTalk: On), or pick up the handset and press talk/flash. (AutoTalk: Off) Press talk/flash, any number, * /tone/ or #/ . (AutoTalk: On) 1)Pick up the handset. 2) Press talk/flash. 3) Listen for the dial tone. 4) Dial the number. 1)Press talk/flash. 2) Listen for the dial tone. 3) Dial the number. OR OR 1) Pick up the handset. 2) Press redial/pause,then press talk/flash.
EXAI398 2/5/3 4:11 PM Page 16 Adjusting the Handset Ringer and Earpiece Volume Handset ringer tone and volume Press the volume up key or volume down key (labeled as, vol/ring/ vol/ring/ ) in standby mode to select one of five ringer tones and volume combinations. and Earpiece volume Pressing the volume up key or volume down key (labeled as, vol/ring/ and vol/ring/ ) during a call will change the earpiece volume of the handset. This setting will remain in effect after the telephone call has ended.
EXAI398 2/5/3 4:11 PM Page 17 Traveling Out-of-Range During a call, as you begin to move your handset too far from your base unit, noise increases. If you pass the range limits of the base unit, your call will terminate within 5 minutes. Selecting a Different Channel If you encounter interference while using your phone, you can manually change the phone´s channel for clear operation. This function works only when the phone is in use. Press delete/channel.
EXAI398 2/5/3 4:12 PM Page 18 Storing Phone Numbers and Names Memory Dialing allows you to dial a number using just a few key presses. Your cordless telephone stores up to 10 names/numbers in the handset. • In memory dialing operation, you must press a key within 30 seconds. Otherwise, an error tone will sound and the phone will return to standby. If you return the handset to the base, the phone will return to standby also. • You have 30 seconds after pressing mem to enter the number you wish to store.
EXAI398 2/5/3 4:12 PM Page 19 6) Use the number keys to enter the phone number. The phone number cannot exceed 20 digits. • Use redial/pause to enter a pause in the dialing sequence. The display shows a “ P”. Each pause counts as one digit and represents a two second delay of time between the digits as they are sent. • Use delete/channel to delete digits as needed. 7) Press select. You will hear a confirmation tone and the following display appears. Memory storage is complete.
EXAI398 2/5/3 4:12 PM Page 20 Steps for Entering Names and Special Characters Refer to the letters on the number keys to select the desired characters. With each press of a numeric key, the displayed character appears in the following order: Upper case letters first, lower case letters next and finally the number corresponding to the key. If the next character uses the same number key, you must press #/ to move the cursor over.
EXAI398 2/5/3 4:12 PM Page 21 Making Calls with Memory Dialing Memory dialing from Standby Mode 1) Press mem. The handset displays your programmed memory locations. 2) Press the vol/ring/ or vol/ring/ key, or enter a number (0 - 9) to select the memory location you would like to dial. 3) Press talk/flash. “ Talk” and the volume setting appears on the display. Then the displayed number is dialed.
EXAI398 2/5/3 4:12 PM Page 22 Memory dialing from Talk Mode 1) Press talk/flash. “ Talk” and the volume setting appears. If you select a memory location that does not have a stored number, an error tone sounds and the phone will not dial. Talk 2) Press mem. 3) Enter a number (0 - 9) to select the memory location of the desired phone number. The selected phone number is displayed. Then the number is dialed. Talk Volume High Talk 0:00 Talk 0:35 0123456789012 4) To hang up, press end.
EXAI398 2/5/3 4:12 PM Page 23 T H E I N T E G R AT E D ANSWERING DEVICE Editing a Stored Name and/or Phone Number 1) Press and hold mem until “ Memory Store” is displayed. 2) Press the vol/ring/ or vol/ring/ key, or enter a number (0 - 9) to select the memory location you would like to edit. 3) Press select. The following screen appears with the memory location number that you have selected in the display.
EXAI398 2/5/3 4:12 PM Page 24 Erasing a Stored Name and Phone Number 1) Press and hold mem until “ Memory Store” is displayed. 2) Press the vol/ring/ or vol/ring/ key, or enter a number (0 - 9) to select the memory location you would like to erase. 3) Press select. The following screen appears with the memory location number that you have selected in the display. 4) Press the vol/ring/ Memory”. key to move the pointer down to “ Delete 5) Press select. The following confirmation screen appears.
EXAI398 2/5/3 4:12 PM Page 25 1) When the phone is in the standby mode, press and hold RocketDial. Following display appears. If this screen appears, there is a number already stored. Press the vol/ring/ or vol/ring/ key to select “ Edit Number ”, then press select. 2) Store the number by following step 6 under "Storing Phone Numbers and Names" on page 19. 3) Press select. You hear a confirmation tone and displays the following screen. Memory storage is complete. The handset returns to standby mode.
EXAI398 2/5/3 4:12 PM Page 26 Caller ID • If you answer a call before the Caller ID message is received (Example: before the second ring), the Caller ID message will not appear. • When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name do not appear. (This includes international calls.) • When the call is via a private branch exchange (PBX), the caller’s phone number and name may not appear.
EXAI398 2/5/3 4:12 PM Page 27 Viewing the Caller ID Message List The Caller ID list stores information for up to 30 incoming calls - even unanswered calls. 1) Press cid/menu. The summary screen appears. This screen shows the number of new messages and total messages. 2) Press the vol/ring/ or vol/ring/ latest Caller ID message. key to display the oldest or New :01 Total:02 3) Press the vol/ring/ key to see the next message. Or press the vol/ring/ key to see previous message.
EXAI398 2/5/3 4:12 PM Page 28 4) Press select or delete/channel. When the pointer is at “ Yes”: You hear a confirmation tone and the Caller ID message is deleted. The next Caller ID message is then displayed. • While using the “Delete All?” or “Delete Message?” screen if no key is pressed for more than 30 seconds, an error tone sounds and the telephone returns to standby. • If you get an incoming call or page, the deleting operation is canceled so you can answer the call or page.
EXAI398 2/5/3 4:12 PM Page 29 Using the Caller ID List Calling a party from the Caller ID list You can place a call from the Caller ID list. The phone stores up to 30 messages. 1) Press cid/menu. Select the phone number that you want to dial by pressing the vol/ring/ or vol/ring/ key. 5/17 12:30PM 03 Jane Smith 214-555-1234 2) Press talk/flash. The displayed phone number dials automatically.
EXAI398 2/5/3 4:12 PM Page 30 4)Press select. You hear a confirmation tone and the number is stored in memory. The display returns to the Caller ID list. If a message has already been stored in the selected memory number location, a confirmation screen is displayed. Press the vol/ring/ key to select “ Yes ”. Press select to overwrite. The display returns to the Caller ID list.
EXAI398 2/5/3 4:12 PM Page 31 Turning the Answering System On/Off 1) To turn the answering system on, press the ans on/off key. “Answering system is on” and the current greeting message will be played and you will hear a confirmation tone. The message counter displays the number of messages stored in memory. If the display flashes, then there are new messages waiting for you. 2) To turn the answering system off, press the ans on/off key again.
EXAI398 2/5/3 4:12 PM Page 32 Setting the Time The clock on the cordless phone’s answering system starts when power is supplied to the base. Follow these steps to set the clock to the correct time. 1) Press the menu/clock key. The system announces “Time”, the current time and the guidance for setting the time. 2) Press the volume/select/ or volume/select/ day is announced. The numbers [ ] through [ the base. key until the correct ] are displayed on 3) Press the set/ringer key to select the day.
EXAI398 2/5/3 4:12 PM Page 33 Setting a Personal Security Code (PIN) To play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99). To select a PIN, perform the following steps: 1) Press the menu/clock key twice in standby mode. “Security code” and the current PIN code is announced as it is displayed on the base. Then the system announces the guidance for setting the PIN code.
EXAI398 2/5/3 4:12 PM Page 34 Selecting the message Record Time You have three record time options. The options “1 minute” or “4 minutes” set the duration for recording the incoming messages. “Announce only” answers the call with the preset greeting or your personal greeting but prevents the caller from leaving a message. 1) Press the menu/clock key four times in standby mode.
EXAI398 2/5/3 4:12 PM Page 35 2) Press the volume/select/ or volume/select/ key to make your selection. 3) Press the set/ringer key to select the new setting. You hear a confirmation tone, then the announcement “Message alert” and the current setting you have selected is announced. After a few seconds, the system announces “To set language, press menu again”. When the first new message is received, the alert tone will begin to sound. Turning the Message Alert tone Off by pressing any key.
EXAI398 2/5/3 4:12 PM Page 36 Setting Your Outgoing Message (Greeting) When you receive a call, the answering system automatically plays either a preset message or your own greeting. ▼ Preset message The following message is prerecorded: “Hello, no one is available to take your call. Please leave a message after the tone.” See “Selecting the message Record Time”, page 34 on how to set the announce only feature. • You can record a greeting up to 30 seconds long.
EXAI398 2/5/3 4:12 PM Page 37 Setting the base ringer volume You have three ringer options. One allows you to turn the ringer off. The other two are volume levels. 1) Press the set/ringer key. You hear the ringer at the current volume level ([ ] High, [ ] Low, [ ] off) (if you set the base ringer volume to off, “Ringer off” is announced) and it is displayed on the base. 2) Press the set/ringer key until the desired ringer option appears.
EXAI398 2/5/3 4:12 PM Page 38 Using Your Answering System The message counter displays the number of messages stored in memory. If the display flashes, then there are new messages waiting for you. The flashing number represents the number of new messages, not total messages. The cordless phone is designed to play your new messages first. After you play all your new messages, you can then play your old messages.
EXAI398 2/5/3 4:12 PM Page 39 Repeating a message 1) Press the play/stop/ announced. key to review your messages. The number of stored messages is key to replay the 2) After a message has played for a few seconds, press the repeat/rew/ message. If you have several messages, press the repeat/rew/ key repeatedly until you return to the message you want to replay. 3) Press the play/stop/ key at any time to stop reviewing messages and return to standby.
EXAI398 2/5/3 4:12 PM Page 40 Deleting a message To maintain maximum record time, delete the old messages. 1) Press the play/stop/ 2) Press the delete/ When you press the delete/ key, you are permanently deleting the message. Once deleted, the message cannot be replayed. key to review your messages. key anytime during the message to delete. 3) You hear a confirmation tone and the message is deleted. You can also delete all the messages. key in standby mode.
EXAI398 2/5/3 4:12 PM Page 41 Recording a conversation You can record up to 10 minutes of conversation while you are using your phone. 1) During a conversation from the handset, press and hold the memo rec key. The unit begins recording with a confirmation tone and [ ] flashes on the message counter. A beep that can be heard by both parties, sounds during recording. If you receive a call waiting tone while recording a conversation, press the talk/flash to accept the waiting call.
EXAI398 2/5/3 4:12 PM Page 42 • You must enter a command within 15 seconds of entering command waiting mode or the answering system automatically hangs up and returns to standby. • The system will only playback messages for four minutes and then it returns to command waiting mode. To continue playing your messages, press # then 2 again within 15 seconds.
EXAI398 2/5/3 4:12 PM Page 43 If you have forgotten to turn on your answering system, you can turn it on remotely from any touch-tone telephone. 1) Call your telephone number. 2) Wait ten rings until the system answers. You hear a beep. 3) Press 0 and then enter your PIN code. The answering system announces the current time and the number of messages stored in memory. You hear “To play incoming messages, press zero two. For help, press one zero”. 4) Press 0 then 6 to turn the answering system On.
EXAI398 2/5/3 4:12 PM Page 44 Headset Installation Your phone may be used with an optional headset, the Uniden HS910. To use this feature, insert headset plug into the headset jack. Your phone is ready for hands-free conversations. (Headset may be purchased by calling the Uniden Parts Department or visiting the web site. See Quick Reference Guide on page 3.
EXAI398 2/5/3 4:12 PM Page 45 ADDITIONAL I N F O R M AT I O N Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom Suggestion The charge/in use LED won't illuminate when the handset is placed on the base. • Make sure the AC adapter is plugged into the base and wall outlet. • Make sure the handset is properly seated on the base. • Make sure the charging contacts on the handset and base are clean. The audio sounds weak and/or scratchy.
EXAI398 2/5/3 4:12 PM Page 46 Symptom Suggestion The Caller ID does not display. • The handset was picked up before the second ring. • The call was placed through a switchboard. • Call your local telephone company to verify your Caller ID service is current. The answering system does not work. • Make sure the base unit is plugged in. • Make sure the answering system is turned on. Cannot record any messages. • Set the record time to either the one minute or four minute option.
EXAI398 2/5/3 4:12 PM Page 47 Moisture and liquid can damage your cordless phone. In case of accidental submersion, please read the following steps. Case If the handset or base is exposed Wipe off the liquid and use as normal. to moisture or liquid, but only affects the exterior plastic housing. If moisture or liquid has entered the plastic-housing (i.e. liquid can be heard in the phone or liquid has entered the handset battery compartment or vent openings on the base). www.uniden.com Action Handset: 1.
EXAI398 2/5/3 4:12 PM Page 48 General Information The phone complies with FCC Parts 15 and 68. Operating temperature: -10° to 50°C (+14°F to +122°F) AC Adapter Information AC Adapter part number: Input Voltage: Output Voltage: Battery Information Battery part number: Capacity: Battery use time (per charge) From fully charged Talk mode duration: Standby mode duration: AD-314 120V AC 60Hz 9V AC 350 mA BT-905 600 mAH, 3.
EXAI398 2/5/3 4:12 PM Page 49 Important Safety Instructions Before you read anything else, please observe the following: Warning! Uniden America Corporation DOES NOT represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture. When using your telephone equipment, these basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons: 1.
EXAI398 2/5/3 4:12 PM Page 50 Telephone Line Problems The FCC has granted the telephone company the right to disconnect service in the event that your phone causes problems on the telephone line. Also, the telephone company may make changes in facilities and services which may affect the operation of your unit. However, your telephone company must give adequate notice in writing prior to such actions to allow you time for making necessary arrangements to continue uninterrupted service.
EXAI398 2/5/3 4:12 PM Page 51 TERMINAL EQUIPMENT NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
EXAI398 2/5/3 4:12 PM Page 52 Index A AC adapter information ..................48 Announce only feature ....................34 Answering system Deleting a message ....................40 Playing your messages ................38 Recording a conversation ............41 Remote access ..........................41 Repeating a message ..................39 Skipping a message ....................39 Turning on/off ..........................31 B Base location ................................
EXAI398 2/5/3 4:12 PM Page 53 Remote Operation Card C U T C U T REMOTE OPERATION CARD REMOTE OPERATION CARD EXAI398 series E X A I3 98 s eri es Remote access away from home Turn on the answering system remotely Remote access away from home Turn on the answering system remotely 1. Call your phone number from a touch-tone phone. 2. During the outgoing message, press 0 and enter your PIN code. The answering system announces the number of messages stored in memory and the help guidance.
EXAI398 2/5/3 4:12 PM Page 54 Remote Operation Card C U T Task C U T Key Repeat a Message Playing Incoming Messages Skipping a Message Deleting a Message Stop Operation Answering System On Memo Record/Stop Greeting Message Record/Stop Answer System Off Help Guidance 0 0 0 0 0 0 0 0 0 1 1 2 3 4 5 6 7 8 9 0 Task C U T Task Repeat a Message Playing Incoming Messages Skipping a Message Deleting a Message Stop Operation Answering System On Memo Record/Stop Greeting Message Record/Stop Answer System Off
EXAI398 2/5/3 4:12 PM Page 55 At Uniden, we´ll take care of you! If you need any assistance with this product, please call our Customer Hotline at 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters. Thank you for purchasing a Uniden product. Hours: M-F 8:00 AM to 5:00 PM CST.
EXAI398 2/5/3 4:12 PM Page 56
