Video Surveillance System G955 User’s Guide Rev 3, December 2013
Customer Care At Uniden®, we care about you! If you need assistance, please do NOT return this product to your place of purchase. Our customer care specialists are available to serve you. Quickly find answers to your questions by: 1. Reading your owner’s manual, included with this product. 2. Visiting our customer support website at www.uniden.com. 3. Calling our customer care specialists at 1-800-658-8068.
Contents Customer Care.........................................................................................2 GETTING STARTED.......................................................................5 USING THIS MANUAL.................................................................................5 WHAT’S INCLUDED......................................................................................6 GETTING TO KNOW THE G955 SYSTEM................................................7 G955 Monitor...............
Cameras................................................................................................... 57 MANAGING RECORDED FILES.............................................................. 57 Copying Files from the microSD Card to the Computer........ 58 SOLVING PROBLEMS................................................................ 59 SPECIFICATIONS....................................................................... 61 IMPORTANT INFORMATION....................................................
GETTING STARTED USING THIS MANUAL This manual is set up in six main sections: •• Getting Started. This section describes your hardware and how to physically set it up. •• Uniden Guardian™ Software Operations Overview. This section lists basic operations in an abbreviated format. It references screen details in the third section. •• Uniden Guardian Screen Descriptions. Here you will find detailed descriptions of each screen and how it is used. •• Remote Access.
WHAT’S INCLUDED You should have the following items: G955 Monitor AC Adapter (3) Camera (2) Stand (2) Antenna (2) Not Shown: Mounting screws, Ethernet cable, 2 extension cords, and microSD™ card and adapter. If any items are missing or damaged, contact our Customer Care Line immediately.
GETTING TO KNOW THE G955 SYSTEM G955 Monitor 2 1 8 3 4 9 7 5 6 No. 1 2 3 4 What it is Monitor Antenna: Sends & receives signals to or from the camera. Power: Turns the monitor on and off. microSD Card Slot: Insert microSD card to record video. Reset button: If the monitor screen freezes, use a blunt object like an unbent paper clip to press RESET and reset the monitor. The monitor turns off. Press POWER to turn it back on again. 5 DC 5V: Connects the DC 5V power adapter to the monitor.
G955 Camera (GC45) Front view Back view Antenna connector Power pigtail Power status Microphone Link status Pair button Light sensor Power jack Ethernet Connector What the lights mean Light Power status Link status State On (Red) The camera is on. Off The camera is off. Flashing The camera is in pairing mode. On (Green) The camera is connected to the monitor. Off 8 What it means The camera is in standby.
SETTING UP THE EQUIPMENT Set Up the Monitor 1. Flip out the stand on the back of the monitor, and extend the antenna. Connect an AC adapter to the power input on the side of the monitor. Connect the other end of the adapter to a 120 volt AC (standard indoor) power outlet. 2. Press and hold the Power button on the top of the monitor for 3 - 4 seconds to power it up. 3. The monitor displays the Uniden Welcome screen for a few seconds and then transitions to the LIVE view.
•• Optimized motion detection range is 6 - 18 feet for the GC45 camera. The farther away an object is, the less accurate the motion detection. •• Avoid having a direct light source in the view of the camera, including street lights, ceiling or floor lamps, spotlights in the driveway, etc. •• Rainfall, pool water ripples/reflections, tree/shrub leaves blowing in the wind - and the shadows they create - can generate motion detection false alarms.
2. Tighten the camera brace up against the camera to secure it into place. 3. Unlock the mounting post by turning the wingnut to the left a few turns. 4. Set the mounting post to the correct angle, then tighten the wingnut until the post is locked into place. 5. Attach the antenna to the rear of the camera. 6. Connect one end of an AC adapter to the camera’s Antenna power pigtail and plug the other end into a 120 volt AC (standard indoor) power outlet.
•• Screen Auto Lock (“Screen Auto Lock” on page 35) •• Time (“Time” on page 36) •• Security code (“Security Code” on page 31) •• Language (default language is English; “Language” on page 40) Recording Settings •• Motion Detection (“Motion Detection” on page 25) •• Schedule Recordings (“Schedule Record” on page 28) 12
UNIDEN GUARDIAN SOFTWARE OPERATION OVERVIEW Your monitor’s Uniden Guardian software operates through a series of screens that let you choose groups of operations. For example, when you tap on the camera icon in the Pop-up menus, you can set how you want the main viewing screen - called the Live screen - to display images from the paired cameras. You can scan between cameras, show all cameras on a single screen (Quad view), or only display a specific camera.
What the Icons Mean Icon What it does Camera Mode Select how you want the Live screen to display camera input: • Scan between cameras (5 seconds) • Quad view (all paired cameras display) • Full view (1 camera displays on full screen) Volume Adjust the volume level. Uniden Guardian System Settings Access the Uniden Guardian Software Operation screens or view recorded events. MICROSD Capacity Indicates memory capacity remaining. Battery Capacity Displays battery capacity.
Icon What it does Appears in Live view. Indicates remote viewing is in progress. Appears in Live view. Indicates the intranet connection is established. Camera Number Displays the camera number and signal strength through the status lines to the left of the number. Record Status Tap to start or stop recording for that camera • Steady on - Not recording • Flashing - Recording Motion System indicates motion detection recording in progress. Scheduled System indicates scheduled recording in progress.
Icon NO microSD CARD INDICATOR What it does Displays red when the microSD card is not present or is damaged. Changing How the Live Screen Displays The Live screen displays in 2 views - Quad view or Full view. Quad view divides the screen’s image area into 4 quadrants and displays camera video in each quadrant. If less than 4 cameras are on, only those cameras’ video will display on the Live screen. Full view displays a single camera’s video on the entire screen.
Using Your System Recording Live Video 1. On the Live screen, tap for the camera to begin recording. The icon blinks while recording. 2. Tap it again to stop recording. The icon stops blinking. You can record from all cameras at the same time. Playing Back Recorded Video From the pop-up menu, tap the following icons as they appear on the screens: This screen should display. 1.
If you tap on a day that is not highlighted, a folder displays with no recordings listed. 2. Tap on the recording you want to view. It begins playing. Control icons display across the bottom of the screen. 3. Tap on any area of the screen that does not have control icons to bring up the playback progress bar. Tap any area again to close it. While playback progress is visible, you can fast forward/rewind by dragging the playback bar forwards or backwards.
2. Tap the X on the right-hand side of the entry. If you are deleting a folder, a confirmation screen displays. If you are deleting a single recorded file, that file deletes without a confirmation required. Adding New Cameras Your monitor supports a total of four active cameras at a time. When you add a camera, you have to pair it to the monitor (that is, you have to “introduce” the camera and monitor to each other so they can communicate).
Troubleshooting Camera Pairing Consult the following table for camera pairing troubleshooting suggestions: If... Try... the camera’s signal status icon shows no bars • making sure the camera is plugged in and the red LED is on. • making sure that the camera’s antenna is attached and the monitor’s antenna is extended. • making sure the camera is paired to the correct channel. • re-pairing the camera and monitor.
UNIDEN GUARDIAN SCREEN DESCRIPTIONS Overview This section describes the Uniden Guardian screens in detail. It provides a path to the screen being viewed. Uniden Guardian Settings Screen From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: The Uniden Guardian Settings screen highlights the Camera Setup option as the default.
Main Screen Network Setup Sub Screens Internet Setup Security Code Network Information Alarm Setup System Setup Period Melody Power Saving Screen Auto Lock Time Storage Management System Upgrade Language Quick Tips 22 NA What it Does Select the type of internet connection to be used. (DHCP is most common.) Set a security code for remote access. Displays information about your network and the monitor’s unique DID number. Set a length of time for the alarm to sound.
Camera Setup Screen Pairing Your cameras are paired to the monitor at the factory to channels 1 and 2. When you add a new camera to your system, you have to “introduce” the camera and monitor to each other so they can communicate. Some things to know about pairing cameras: •• If a camera is already assigned to the selected channel, the monitor overwrites that camera link with the new one. •• Only pair one camera at a time! The monitor links to the first camera it detects.
Camera On When you add a camera to your system, pair up the camera with the monitor and the system will automatically turn it on. An X indicates a camera that is turned off; a check mark indicates the camera is turned on. From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: 1. Tap the camera you want to turn on. 2. A check mark replaces the X under the camera. 3. To turn a camera off, tap the camera icon.
Brightness From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: Tap the camera whose brightness level you want to change. The default brightness is 0, and the range is from -2 through 2. Tap on the camera to cycle through a range of settings. Recorder Setup Screen Use the Recorder Setup screen to select between Motion Detection, Email Alert, or Schedule Record. Select Motion Detection.
1. Each camera’s motion detection sensitivity can be set independently. You can set the motion detection level to Off, Low, or High. Tap on the camera to cycle through these choices. 2. Tap to return to the main Recorder Setup screen. The Motion Detection default setting for the cameras included in this system is set to Low. The system records for 2 minutes when motion is detected. Email Alert The Uniden Guardian system can notify you when it detects motion from any camera by sending you an e-mail alert.
From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: 1. Tap Enable to activate Email Alert or Disable to deactivate it. 2. Tap on the SMTP Server field. A gmail notice displays with the port information; tap OK. A keyboard screen displays. 3. Enter your outgoing e-mail SMTP server. You can switch the keyboard from alphabetical characters to numbers/symbols and back again by tapping the field to the left of the space bar. Tap Enter.
5. Repeat Step 3 for the Email To field. Only one incoming email account will be accepted by the Uniden Guardian system. The incoming email account can be different from the outgoing email account. to return to the previous screen. 6. Tap OK to save the settings, then tap If you are using Gmail as the outgoing SMTP server, check SSL/TLS and use the data in the following table: SMTP Server SMTP Port Username For Gmail smtp.gmail.com 465 XXXX@gmail.com Password XXXXXXXXXX Email to XXXX@gmail.
From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: 1. Tap the camera number you want to record (1 - 4). You can select up to all 4 cameras to record. 2. Set the recording start time. Tap the hour and number boxes separately and use the UP and DOWN arrows to scroll through the times. 3. Tap the AM/PM block to toggle between them. 4. Tap on the blank Date box. The Recorder Setup calendar screen displays. 5.
Network Setup Screen The Network Setup screen allows you to select your internet connection type and security code. You can also display the system default configuration. From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: Internet Setup 1. Tap Internet Setup to display the Internet Setup screen. 2. Tap on your selection and fill in the fields requested. Tap OK.
DCHP is the most common connection. Your router will automatically assign an IP address to your Uniden Guardian system. Static IP is for those that have the ability to specify an IP address for the Uniden Guardian system. Security Code Set up your security code to limit who can have access to the system from a remote location. 1. Tap Security Code to display the Security Code screen. 2. If you have not entered a security code, you can enter it here.
4. Enter your security code. You can switch the keyboard from alphabetical characters to numbers/symbols and back by tapping the field to the left of the space bar. Tap ENTER. The Security Code screen displays again. You must enter a security code to monitor your video from a PC or other device. 5. Tap OK on the system reboot prompt. The Network Setup screen displays. 6. Turn your Uniden Guardian monitor off then back on for the security code change to take effect. Network Information Screen 1.
Alarm Setup Screen From the Alarm Setup screen, you can: •• Set the length of time the alarm sounds. •• Select a melody for the alarm. Period This selection allows you to select the length of time the alarm will sound for the alarm clock. 1. Tap Period. The Change Siren Duration screen displays. 2. Tap the duration you want the siren to last (2, 10, or 30 seconds) or tap None to turn sirens off. 3. Tap to return to the previous screen.
Melody This selection allows you to select a melody for the siren. 1. Tap Melody. The Change Siren Melody screen displays. 2. A check mark appears on the melody you tap and the monitor briefly plays a sample of the selected melody. 3. Tap to return to the previous screen. System Setup Screen Power Saving When you turn on Power Saving mode, the monitor goes into sleep mode (LCD turns off) after it is idle for 2 minutes. Press the Power button once to reactivate the monitor (Default = Disable).
1. Tap Power Saving, then Enable to activate Power Saving mode (Default = Disable). 2. A check mark appears on your selection. 3. Tap to return to the previous screen. Screen Auto Lock When you turn on Auto Lock mode, the monitor automatically enters screen lock mode after being idle for 2 minutes. Auto Lock disables the touchscreen and removes the icons from the display.
Time The Time screen lets you set up clock alarms, set the system time, and set your local time zone. From the pop-up menu, tap the The following screen displays: following icons as they appear on the screens: Clock Alarm This feature operates as an independent alarm clock. It does not affect the operation of live video or recording video. 1. Tap to display the Clock Alarm screen. 2. Tap on an alarm button (total of 5 to select from). 3. Tap on the hour block.
4. Tap on the minute block. The UP/DOWN arrows move to the minute block. Set the minute. 5. Tap on AM/PM to toggle between the two. 6. Tap SAVE when you are finished. Time Setting This screen contains fields to set the Month, Day, Year, Hour, Minute, and AM/PM. 1. Tap 2. 3. 4. 5. to display the Time Setting screen. Tap on each field to set it. The UP/DOWN arrows shift to that field. Use UP/DOWN to set the field. Tap on AM/PM to toggle between the two. Tap Daylight Saving to set Daylight Savings time.
1. Tap to display the Time Zone screen. 2. Scroll through the time zone lists to find your time zone. Tap on that time zone when you find it. 3. Tap SAVE when you are finished. The Time Zone screen displays. Storage Management Storage Management lets you reformat your microSD card (erasing all records) or allow new video records to copy over older records when the microSD card is full. Overwrite erases the oldest record to free space for the new file.
1. Tap Storage Management on the System Setup screen. The Storage Management screen displays. 2. You can tap either Format or Overwite from this screen. Format Formatting the microSD card erases all data. If there are files you need to keep, transfer those files from the microSD card to your computer. See page 57 for details. 1. Tap the Format portion of the Storage Management screen. A confirmation screen displays, asking if you wish to continue. 2. Tap OK.
From the pop-up menu, tap the following icons as they appear on the screens: This screen should display: 1. Remove the microSD card. 2. Insert it into your computer. Use the adapter if needed. 3. Go to www.unidenvideo.com or www.uniden.com. Locate the download information for your G955 firmware. 4. If you need to download an upgrade, navigate to your microSD card and copy the download file to it. 5. Remove the microSD card and insert it into the G955 monitor. 6.
From the pop up menu, tap the following icons as they appear on the screens: This screen should display: 1. Select a language to change to that language. The Restore Default Settings screen displays. 2. Tap OK to continue with the language reset. The system will reboot in about 5 seconds. If you do not want to reset the language, tap CANCEL and return to the previous screen. Changing the language will reboot the system and ask you to recalibrate the touch screen.
REMOTE ACCESS OVERVIEW Uniden Guardian lets you view live video from your Windows® PC, an iPhone®, iPad®, or AndroidTM smartphone or tablet. Free apps are available through the Apple App Store or the Android Market. This system uses P2P remote access technology and does not require configuring your router, port forwarding or a remote DDNS service. You must set up a free portal account to remotely view your system.
3. Place the monitor the maximum distance away from your router. 4. Turn on the monitor. A screen asks if you want to connect to the internet. 5. Tap Connect. The Internet Connection Status Indicator appears on the upper left of the LIVE screen indicating that the system is connected to the internet. While the system is connected to the internet: ►► The LIVE screen display rate may reduce to 2 - 3 frames per second. ►► The touch screen’s control operation will be limited.
2. Fill out this page and click Submit. The Legal Agreement displays. 3. Read and agree to the Legal Agreement. The Account Setup screen displays. 4. Enter Account Name (1). 5. Enter a Password (2). 6. Enter it again to Verify Password (3). 7. Complete all required fields (4). 8. Click in the check box (5) to receive information on special offers from Uniden. 9. Click Submit (6). The New Account Created screen displays. 10. Click Continue. The Video System Registration screen appears.
11. Provide a Device Nickname (1). 12. Select your retailer from the list (2). Enter the DID Code After selecting your Uniden Guardian system, you must enter the DID code. This DID code can be found on the back of your monitor. It is the characters underneath the barcode. You also can find the DID code on the Network Information screen. 1. Click the radio button by your system (3). 2. Enter the DID code in all capital letters (4). 3. Click Continue (5).
1. Enter your own unique security code (1). 2. Click START (2). The security code you enter on the Uniden Video Portal and the app must match the security code you entered on the device. Any time you change the security code on the device, you must make the corresponding change on the Portal or apps. Record Video FROM PORTAL The Portal lets you record live video and save it to your PC. 1. Click Record to start recording. 2. Click Stop Record to stop recording.
Using the GUARDIAN 2 App AndroidTM Establishing Your G955 System on the App. You can use a Google® AndroidTM smart phone or tablet with your Uniden Guardian System to remotely connect to and view live camera video. Follow these steps to establish your G955 system on the app. 1. From your AndroidTM smart phone or tablet device, search for the Android Market for Uniden Guardian 2. Download and install this app to your device. 2.
If only one system is connected, the app will display the globe screen momentarily and then display the last image from that system. 5. Tap on the globe to view live video from that system. App Operation When you open the app on your Android smartphone or tablet, the Globe screen displays. It also shows the following icons: Tap to add an additional Uniden Guardian system. The app takes you back to the same screen you used to add your current system (see page 47). Tap to enter System Setup page.
•• •• : Delete System. Tap this icon to delete the Uniden Guardian system. : View Recorded Files. Tap this icon to display a list of recorded files. (See “To View Recorded Files from your Mobile Device,” below.) Information Options These options display when you tap the icon. •• : Set up PIN Lock. Activating this function prevents others from activating the app and viewing your camera images. Enter a unique 4-digit code and check the “Enable lock when starting” box if desired.
1. Launch the Uniden Guardian 2 app and select your G955 system. The main screen displays. icon. The Edit System, Delete System, and View Recorded 2. Tap the Files icons display. 3. Tap View Recorded Files. A list of recorded files (Event List) displays. You also have the following options available: ●● Across the bottom of screen is a camera selection field with a drop-down menu; you can select which camera’s Event List you want to view. ●● Tap the pencil icon to select recorded files to delete.
Snapshot icon. Tap to take a picture. Pictures are saved to your phone. Record icon. Tap to begin recording. A red circle displays in the upper right-hand corner of the screen. The app records for 2 minutes, and stores the recorded file on the monitor’s microSD card. Return icon. Tap to return to the Main screen. iOS® Establishing Your G955 System on the App.
3. The Uniden Guardian 2 system Main screen displays. A globe displays for each system you connect to the Uniden Guardian 2 app. If only one system is connected, the app will display the globe screen momentarily and then display the last image from that system. 4. If you have more than one system on the app, tap your desired system’s globe to view live video from that system. App Operation When you open the app on your iPhone or iPad, the Globe screen displays.
Tap to add an additional Uniden Guardian system. The app takes you back to the same screen you used to add your current system (see page 51). Tap to enter System Setup page. Tap to refresh the screen. Main screen Tap to display the APP Information options. There is also an option to enable/disable the PIN lock. System Setup Icons These icons display when you tap the icon from the Main screen. •• : Edit System. Tap this icon to change your settings. •• : Delete System.
To Enable Event Notification You can set your smartphone or device to notify you when there is a new recorded file. 1. 2. 3. 4. Tap Settings on your device. Tap Notifications. A list of apps displays. Tap Uniden Guardian 2. The Uniden Guardian 2 setting screen displays. Turn the notification ON or OFF as desired. To View Recorded Files from Your Mobile Device Before you can view recorded files from your mobile device, you must connect the G955 to the internet (see page 42). 1.
4. Tap on a file to play it. Two icons display on the screen: Pause icon. Tap to pause playback. Tap again to resume playback. Return icon. Tap to return to the previous screen. TO DELETE FILES 1. Tap the Delete All or Delete One button on the bottom of the list of files. 2. If you tap DELETE ALL, a confirmation message display. Tap Yes or No. If you tap DELETE ONE, the Event List displays again with red and white circles. Tap the circle on the file you want to delete and then tap DELETE.
To Take Snapshots and Record from Live View From the Live view, three icons display on this screen - Snapshot, Record, and Return. Snapshot icon. Tap to take a picture. The picture is saved to your phone. Record icon. Tap to begin recording. A red circle displays in the upper right-hand corner of the screen. The app records for 2 minutes, and the recorded files are stored on the monitor’s microSD card. Return icon. Tap to return to the previous screen.
MAINTAINING YOUR SYSTEM Upgrading your Uniden Guardian Firmware Check your system firmware version on the Network Information screen. Go to www.unidenvideo.com to check the current firmware level. Compare it to your system firmware level. If you need to update your Uniden Guardian firmware, download the most current firmware version to your system’s microSD card and then upload that firmware to the monitor. 1. 2. 3. 4. 5. 6. Eject the microSD card from the monitor.
Copying Files from the microSD Card to the Computer 1. 2. 3. 4. 58 Remove the microSD card from the monitor. Insert it into your computer’s SD card slot. Use an adapter if necessary. Navigate to the microSD card and locate your files. Copy them to the computer. These files can now be deleted from the microSD card or the microSD card can be formatted.
SOLVING PROBLEMS If you have any trouble with your system, try these simple steps. If you are still having a problem with your camera, check the manual that came with your camera. If you still have a question, call our Customer Care Line; see “Customer Care” on page 2. If… Try.. The motion sensor won’t respond to movement. • Increasing the sensitivity of the motion sensor (see page 20). • Checking the settings on the Record screen (see page 18). The motion sensor goes off when there’s nothing there.
If… Try.. The camera won’t pair with the monitor. • making sure the camera is plugged in and the red LED is on. • pressing and releasing the pairing button quickly. Do not press and hold the pairing button. When I power up my monitor and cameras for the first time, they seem to be on but there is no picture on the screen. • Verify that the cameras are turned on (see page 24). • If the Power Saving feature has been turned on, the monitor’s LCD screen will power off.
SPECIFICATIONS Radio Frequency Transceiver RF Frequency 2.4 GHz Modulation GFSK Spread spectrum Frequency Hopping Anti Interference Clean Channel Dynamic Select Selectable camera channel 4 Data rate 2 Mbps Transmitting range 500 feet (152 meters) in an open area (line of sight) Image Specification Output Image resolution 480 X 272, 320 x 240 (QVGA) Image processing H.264 Exposure Auto White balance Auto System Specifications Camera Monitor Weight 13 oz (370 g) 1lb 4.
System Specifications Camera Monitor Power consumption 650 mA max Low light solution 20 IR LEDs, 1 Low light sensor N/A Low light sensitivity 1-8 lux N/A Picture sensor OV7725 1/4” Color CMOS N/A Lens F3.
IMPORTANT INFORMATION Lithium-Polymer Battery Warning •• This equipment contains a rechargeable lithium-polymer battery. •• Do not charge the battery in temperatures below 32° F (0° C) or higher than 113° F (45° C). •• Do not open or mutilate the battery. •• The rechargeable batteries contained in this equipment may explode if disposed of in a fire. •• Do not short-circuit the battery.
radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
One-Year Limited Warranty Important: Evidence of original purchase is required for warranty service. WARRANTOR: Uniden America Corporation (“Uniden”) ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in materials & craftsmanship with only the limitations or exclusions set out below. WARRANTY DURATION: This warranty to the original user shall terminate & be of no further effect 12 months after the date of original retail sale.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in the owner’s manual you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). Disconnect the battery from the Product & separately secure the battery in its own separate packaging within the shipping carton. The Product should include all parts & accessories originally packaged with the Product.
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