A World Without Wires® UNIDEN CORDLESS PHONES TRU9385 Series OWNER’S MANUAL
Table of Contents Welcome........................................................................ 4 Accessibility.............................................................. 4 Terminology Used in this Manual.............................. 5 Manual Conventions................................................. 5 Basic Setup................................................................. 17 Selecting the Language.......................................... 17 Activating Personal Ring...........................
Using Your Phone....................................................... 27 Making a Call from the Phonebook......................... 28 Chain Dialing from the Phonebook......................... 28 Switching to the Handset Speakerphone During a Call........................................................... 28 Making a Call with Base Speed Dial....................... 28 Using Special Features.............................................. 36 Privacy Mode (Handset only)..................................
Operating the Answering System While You Are Away from Home............................... 46 Maintenance................................................................ 47 Specifications.......................................................... 47 Battery Replacement and Handling ....................... 47 Cleaning the Battery Contacts................................ 48 Low Battery Alert . .................................................. 48 Battery Life....................................................
Welcome Thank you for purchasing a Uniden Multi-Handset phone. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ from the actual unit. As an Energy Star® Partner, Uniden has determined that this product or product models meets the Energy Star® guidelines for energy efficiency. Energy Star® is a U.S. registered mark. Uniden is a registered trademark of Uniden America Corporation.
Terminology Used in this Manual Standby The handset is not in use. If it is off the cradle, no line has been activated. No dial tone is present. CID Caller ID is available from your Telephone provider and is offered to users on a subscription basis. With this service, you will be able to see the incoming caller information such as name and phone number. CID/CW or CIDCW Caller ID with Call Waiting is available by subscription from your Telephone provider.
Product Overview Features: • 10 Speed Dial Numbers on Base • Speakerphone on Base & Handset • 7 Ringer Options on Handset (3 Tones/4 Melodies) • Last 5 Number Redial on Handset; Last Number Redial on Base • Bilingual Menu Displays (for US models: English and Spanish, for Canadian models: English and French) • Call Transfer • Conferencing • Intercom • 5.
Parts of the Phone The following illustrations show you all of the different parts of your phone. Handset . 2. 3. 4. 5. 6. 7. 8. 9. 0. . 2. 3. 4. 5. 6. 7. 8. 9. 20. 2 . 22.
Base 23 24 25 26 27 28 32 33 34 35 36 37 38 29 23. 24. 25. 26. 27. 28. 29. 30. 3 . Base speaker charge LED message counter LED in use LED [flash] key [ ] key (speaker) Base charging contacts [ /tone] key [#] key * 30 31 39 40 41 42 32. [hold/int'com] key (hold/intercom) 33. [ ] key (repeat) 34. [on/off] key (answering system on/off) 35. [ ] key (play/stop) 36. [ ] key (skip) 37. [volume +/-] key 38. [ ] key (delete) 43 39. 40. 4 . 42. 43. 44. 45.
Using the Interface Reading the Display The handset display uses icons to tell you the status of your phone. The table below lists the icons and what they mean. Icon Status Description Standby/Talk The battery icon indicates the handset battery status: full, medium, low, and empty. :OFF Standby The ringer off icon indicates that the ringer is turned off. Talk The mute icon appears while the handset microphone is muted. Talk The boost icon appears when the Clarity Boost feature is activated.
Using the Four-way Function Key Your handset has a four-way function key that allows you to move the cursor or pointer on the display and access the most commonly used features at the touch of a button. By moving this key to the left, you open the phonebook. Move the key to the right to access Caller ID information. To use this four-way key, place your thumb over the key on the handset and move to the four positions to get the feel of how it moves and operates.
Entering Text from Your Handset You can use the number keypad on your handset to enter text by referring to the letters printed on each number key. When you press the number key in a text entry field, the phone displays the first letter printed on the number key. Press the number key twice to display the second letter and three times to display the third. Capital letters are displayed first, then lower case letters, then the number on the key.
Installing the Phone Choosing the Best Location When choosing a location for your new phone, here are some important guidelines you should consider: • The location should be close to both a phone jack and a continuous power outlet (one which is not connected to a switch). • For optimum range and reception, place the base in an open area, as high as possible. • If your home has wired alarm equipment connected to a phone line, be sure that installing the system does not disable your alarm equipment.
Installing the Battery Use only the Uniden BT-1004 rechargeable battery pack supplied with your cordless telephone. Follow the steps below to install the handset battery. ) Press in on the handset battery case cover (use the finger indention for a better grip) and slide the cover downward to remove. 2) Plug the battery cable into the battery jack. Be sure to match the red and black wires to the label near the jack. The cable should snap into place. Gently pull on the battery cable.
Installing the Belt Clip Line up the holes on each side of the handset. To attach the belt clip, insert into the holes on each side of the handset. Press down until it clicks. To remove the belt clip, pull either side of the belt clip to release the tabs from the holes. Connecting the Base and Charging the Handset ) Connect the AC adapter (AD-800) to the DC IN 9V jack. 2) Connect the AC adapter to a standard 120V AC wall outlet. DO NOT use an AC outlet controlled by a wall switch.
Connecting to the Phone Line Once the battery pack is fully charged, connect the telephone cord to the TEL LINE jack and to a telephone wall jack. TEL Cord Testing the Connection Try making a call. If your call does not connect or you cannot get a dial tone, try the following steps: ) Make sure the AC adapter cord is securely connected to the DC IN 9V jack and a standard power outlet. 2) Check to make sure the battery is fully charged.
Wall Mounting the Base This phone can be mounted on any standard wall plate. ) Snap the wall mount adapter into the notches on the base top. 2) Plug the AC adapter into the DC IN 9V jack. 3) Wrap the AC adapter cord inside the molded wiring channel as shown. 4) Plug the AC adapter into a standard 120V AC wall outlet. 5) Plug the telephone cord into the TEL LINE jack. 6) Plug the telephone cord into the telephone wall jack. 7) Align the mounting slots on the base with the mounting posts on the wall.
Basic Setup Selecting the Language Your phone supports two languages: English and Spanish for US models or English and French for Canadian models. Once you select a language, the menus on the phone will display in that language. The default language is English. ) Press [menu/clear]. Select the HANDSET SETUP menu, and then the HANDSET LANGUAGE submenu. 2) Move the cursor to choose a language. for US models: Choose ENGLISH or ESPAÑOL (Spanish). for Canadian models: Choose ENGLISH or FRANÇAIS (French).
Activating the Key Touch Tone Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off. ) Press [menu/clear]. Select the HANDSET SETUP menu, and then Key Touch Tone the KEY TOUCH TONE submenu. On 2) Move the cursor to select ON or OFF. Off 3) Press [select/ ]. You will hear a confirmation tone.
Adding Accessory Handsets Your phone supports a total of ten cordless handsets. You can now place a fully-featured cordless handset anywhere AC power is available to connect the handset charger. All the handsets ring when a call is received. Compatible Handsets Your phone is compatible with the TCX930. If you purchased an accessory handset separately, you must register the handset to the base before use. Accessory handsets will not operate until they are registered.
Registering TCX930 Accessory Handsets Your phone supports a total of ten (10) cordless handsets. Handset(s) supplied in the box with the phone base are pre-registered at the factory. If you purchase an accessory handset, you need to register the handset before use. When charged, pre-registered handsets display a handset ID number. Handsets that have not been registered display: Handset not registered-place handset on base ↔ to register. See your Owner's Manual for help.
Setting Up the Phonebook Your handset can store up to seventy names and numbers in your phonebook. When all the phonebook entries are full, you will hear a beep and MEMORY FULL appears. You cannot store any additional names and numbers unless you delete some of the existing ones. You can also use the phonebook entries to store a group of numbers (up to twenty digits) that you may need to enter once your call connects. This is referred to as chain dialing. See Chain Dialing from the Phonebook on page 28.
5) Assign a personal ring tone for this entry (PERSONAL RING). You can attach a special ring tone to each phonebook entry; the phone will Personal Ring use this ring tone when this person calls. Use [ ] and [ ] to select one of No Selection the seven different ring tone options (see Selecting a Ring Tone on page 26 Flicker for a complete list of ring tones). As you scroll through the tones, you will hear a sample of each tone. When you hear the ring tone you want to use, press [select/ ].
Storing Caller ID or Redial Numbers in the Phonebook You can store Caller ID records or redial numbers in the phonebook so you can use them later. Go to the Caller ID or redial list and select the number you want to store. (If the Caller ID information did not include the number, then you will not be able to store it.) ) When the phone is in standby, press [ ] to open the Caller ID list or [redial/pause] to open the redial list. 2) Use [ ] and [ ] to scroll through the Caller ID records or redial numbers.
Copying Phonebook Entries to Another Handset If you have more than one handset, you can transfer phonebook entries from one handset to another without having to re-enter names and numbers. You can transfer one phonebook entry at a time or all phonebook entries at once. ) When the phone is in standby, press [ ]. 2) Move the cursor to select COPY, and then press [select/ ]. 3) Move the cursor to select the handset which you want to transfer the entries to and then press [select/ ].
Programming Base Speed Dial Numbers The base allows you to store up to ten frequently-dialed numbers for speed dialing through the base speakerphone. Each speed dial number may contain up to twenty digits (including pauses). The base speed dial numbers are separate from the handset phonebook entries and must be programmed individually. To program numbers into the base speed dial memory: ) With the phone in standby, press [memory] on the base.
Customizing Your Phone Selecting a Ring Tone (Handset only) You may choose from four melodies or three tones for your phone’s primary ring tone. Each handset can use a different ring tone or melody. The available ring tones are as listed: Melodies Fur Elise (ELISE) We Wish You A Merry Christmas (MERRY-XMAS) Aura Lee (AURA LEE) Star Spangled Banner (STAR SPNGL) Tones Flicker Clatter Wake Up ) Press [menu/clear].
Using Your Phone From a handset speaker phone From a cordless handset Making a call Answering a call Hanging up ) Pick up the handset from the cradle. 2) Press [ /flash]. 3) Listen for the dial tone. 4) Dial the number. OR ) Pick up the handset from the cradle. 2) Dial the number. 3) Press [ /flash]. ) Pick up the handset. (If AutoTalk is on, the phone will answer when you pick up the handset from the cradle.) 2) Press [ /flash]. (If Any Key Answer is on, you can also press any key on the dial pad.
Making a Call from the Phonebook ) 2) 3) 4) When the phone is in standby, press [ ] to open the phonebook. Move the cursor to select DIAL/EDIT, and then press [select/ ] or [ ] again. Find the phonebook entry you want to call (see Finding a Phonebook Entry on page 22). Press [ /flash] or [ ] to dial the number. Note: You can also press [ /flash] or [ ] before you open the phonebook. When you come to the phone number you want to dial, press [select/ ].
Using Caller ID, Call Waiting, and Redial Lists If you subscribe to Caller ID service from your phone company, your phone will show you the caller’s phone number and name (if available) whenever a call comes in. If you subscribe to Caller ID on Call Waiting, the phone will also show you the name and the number of any call that comes in while you’re on the line. If your telephone provider supports seven-digit dialing, you can save your local area code so it does not display in the Caller ID list.
Deleting Caller ID Numbers To delete only one Caller ID number, go to the Caller ID list and find the number you want to delete. Press [menu/ clear]. When the phone asks you to confirm, select YES. To delete all the Caller ID numbers, go to the Caller ID list and press [menu/clear]. Select YES when asked if you want to DELETE ALL. Note: When you delete a Caller ID number, you delete it permanently.
From the base: ) Press [ ]. 2) Then press [redial/pause]. Note: If the number exceeds 32 digits, only the first 32 digits will be dialed. Deleting a Redial Record If you want to delete a phone number from the handset’s redial list, follow the steps below: ) With the phone in standby, press [redial/pause]. 2) Use [ ] and [ ] to scroll through the redial list. 3) When you find the redial number you want to delete, press [menu/clear]. 4) When the phone asks you to confirm, select YES.
Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer Volume You can choose from four ringer volume settings (off, low, medium, and high) on the handset or the base. With the phone in standby, use [ ] or [ ] on the handset or [volume +] or [volume -] on the base to adjust the ringer volume. Adjusting the Earpiece Volume You can choose from six volume levels for the earpiece. To adjust the earpiece volume while on a call, press [ ] (to make it louder) or [ ] (to make it softer).
Adjusting the Audio Tone If you aren’t satisfied with the audio quality of your phone, you can adjust the Audio Tone of the earpiece while on a call. Your phone gives you three audio tone options: low, natural and high; the default setting, Natural Tone, is recommended for hearing aid users. Audio tone adjustments only apply to the earpiece, not the speakerphone. To adjust the audio tone: ) With the phone in talk mode, press [select/ ] to cycle through the three audio tone options.
Using Hold, Conference and Transfer Placing a Call on Hold ) During a call, press [hold/int'com/xfer] on the handset, or [hold/int’com] on the base to place the caller on hold. If you leave a caller on hold for more than ten seconds, the display screen will read, Line On Hold. 2) To return to the party on hold, press [ /flash] or [ ] on a handset or [ ] on the base. The phone will return to the holding party. Notes: • You can only place a caller on hold for five minutes.
From the base: ) During a call, press [hold/int’com]. 2) Press [1] through [9], [0] to select the handset you want to talk with or press [ /tone] to page all registered handsets. To cancel the transfer, press [hold/int’com]. 3) When another handset accepts the transferred call, your call will disconnected. If you want to rejoin the call press [ ]. * Answering a Transferred Call When a station receives a call transfer, it sounds a paging tone; handsets also show the ID of the station that is paging.
Using Special Features Privacy Mode (Handset only) If you don’t want other stations to interrupt you while on a call, turn on privacy mode. As long as your handset is in privacy mode, other stations can’t join your call or make any calls of their own: their displays will show UNAVAILABLE. ) While on a call, press [menu/clear]. 2) Move the cursor to CALL PRIVACY, and then press [select/ ].
Note: Intercom paging will be cancelled if any of the following things occur: • You receive an outside call or an intercom page while selecting the other handset. • You do not select a station within thirty seconds. • Your handset is out of range (OUT OF RANGE appears in the display). • The party does not answer the page within one minute. • The party is busy (UNAVAILABLE appears in the display). • The party is out of range (UNAVAILABLE appears in the display).
From the base: ) Press [mute]. The speaker LED blinks while muting is on. 2) To cancel muting, press [mute] again. The speaker LED stops blinking. Seven-Digit Dialing In some areas, the telephone company may allow you to place a local call by dialing only seven digits (instead of ten). If this is the case in your area, you can program your local area code in your phone.
Setting Up the Answering System Your handset controls all of the answering system setup options except for the personal greeting (personal greetings must be changed directly at the base). You can access your answering machine from anywhere in home. Here are some hints on using your handset to access your answering system: • When the phone is in standby, press [select/ ] on the handset to access the answering system.
Selecting a Greeting Once you have recorded a personal greeting, the phone automatically switches to your personal greeting. You can also switch back and forth between the pre-recorded greeting and your own greeting at any time. ) With the phone in standby, press [greeting] on the base. The system plays the current greeting. 2) To keep this greeting, do nothing. 3) To switch to the other greeting, press [greeting] while the system is playing the current greeting.
Setting the Number of Rings The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are none.
While your answering system is set to “Announce only,” the message counter LED on the base displays “A.” If you are using the prerecorded greeting, the system automatically switches to the following message: “Hello, no one is available to take your call. Please call again.” If you are using a personal greeting, the system continues to use that greeting. Activating the Message Alert The message alert feature sounds a short alert tone every fifteen seconds whenever you have a new message.
Using the Answering System Turning Your Answering System On and Off From the base Turning On Turning Off From the handset ) With the phone in standby, press [on/off]. 2) The system announces “Answering System is on” and plays the current greeting. 3) The message counter LED displays the number of messages stored in memory. If the counter flashes, then you have new messages waiting. ) Press [menu/clear]. Select the ANSW. SETUP menu, and then the ANSWER SETUP submenu. 2) Move the cursor to select ON.
Reviewing Messages The base message counter LED displays the number of messages stored in memory. When you have new messages, the message counter LED and the new message LED on the handset flash. The answering system plays your new messages first. After you listen to all of your new messages, you can then play your old messages. You can review your messages from the base or from the handset: From the base From the handset Playing messages ].
Screening Calls If you activate the call screening feature, you can listen to callers leaving a message without answering the phone (see Activating Call Screening on page 42). You can always hear callers from the base speaker. To screen an incoming call from the handset: • Press [select/ ] when the system is answering. If another handset is screening a call, you will hear a beep and you will not be able to screen the call. • To answer the call, press [ /flash]. • To stop screening the call, press [ ].
Operating the Answering System While You Are Away from Home You can access your answering system while you are away from home to check, play, and delete messages, or turn your answering system on and off. Notes: • The answering system will only playback messages for four minutes and then it returns to the command waiting mode. To continue playing your messages, press [0] then [2] again within fifteen seconds.
Maintenance Specifications Operating Temperature AC Adapter Part Number AC Adapter Input Voltage AC Adapter Output Voltage Battery Part Number Battery Capacity 32° F to 122° F (0° C to 50° C) Base: AD-800 Charger: AD-0005 Base: 120V AC, 60 Hz Charger: 120V AC, 60 Hz Base: 9V DC @ 350mA Charger: 9V DC @ 210mA BT-1004 3.6V DC @ 500mAh Notes: • Use only the supplied AC adapters. • Be sure to use the proper adapter for the base and any chargers.
Cleaning the Battery Contacts To maintain a good charge, clean the charging contacts on the handset once a month. Dampen a cloth with plain water. Gently rub the damp cloth over the charging contacts until all visible dirt is removed. Dry the contacts thoroughly before returning the handset to the cradle. Caution: Do not use paint thinner, alcohol, or other chemical products. Doing so may discolor the surface of the telephone and damage the finish.
Troubleshooting Resetting the Handset You may need to reset your handset in the following instances: • When you want to change the digital security code. • You lose a handset and purchase a new one. • You get the message Registration Failed when you try to register the handset. • You are unable to register any handsets to the base. • When you register new handsets to the base, the handset IDs do not match. (For example, the handset registers as “Handset #4” but you only have two handsets.
Resetting the Handset Without the Base If your original base is not available for some reason, you can still reset the handset and use it with another base. ) Press and hold [ ] and [#] for at least five seconds. 2) Move the cursor to select BASEUNAVAILABLE and then press [select/ ]. BASE UNAVAILABLE appears. 3) Move the cursor to select YES, and then press [select/ ]. You hear a confirmation tone, and the handset deletes its own base information without contacting the base.
Common Issues If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see At Uniden, we’ll take care of you! inside the back cover). Symptom Suggestion The charge LED won’t illuminate when the handset is placed in the cradle. • Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset) and wall outlet.
Symptom Suggestion The handset doesn’t ring or receive a page. • Make sure that you are not too far from the base. • Make sure that your handset is registered to the main base unit. • Charge the battery in the handset for 15 to 20 hours. • Change the Digital Security Code (see page 50). You cannot register the handset at the base. • Charge the battery pack in the handset for 15 to 20 hours. • Change the Digital Security Code (see page 50).
Liquid Damage Moisture and liquid can damage your cordless phone. • If the handset or base is exposed to moisture or liquid, but only the exterior plastic housing is affected, wipe off the liquid, and use as normal. • If moisture or liquid has entered the plastic housing (i.e. liquid can be heard in the phone or liquid has entered the handset battery compartment or vent openings on the base), follow the steps below: Handset Base ) Disconnect the AC adapter from the base, cutting off electrical power.
Precautions! Warning! Before you read anything else, please observe the following: The cords on this product and/or accessories contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Warning! Uniden America Corporation DOES NOT represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture.
Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do not substitute or repair any parts of the device except as specified in this manual. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. This equipment is hearing aid compatible.
Radio Interference I.C. Notice Radio interference may occasionally cause buzzing and humming in your cordless handset, or clicking noises in the base. This interference is caused by external sources such as TV, refrigerator, vacuum cleaner, fluorescent lighting, or electrical storm. Your unit is NOT DEFECTIVE. If these noises continue and are too distracting, please check around your home to see what appliances may be causing the problem.
A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. One Year Limited Warranty Important: Evidence of original purchase is required for warranty service.
Index A Accessibility.................................... 4 Answering calls............................ 27 Answering system Using the answering system interface............................. 39 When away from home............. 46 Any Key Answer........................... 26 Area code..................................... 38 AutoTalk........................................ 26 B Base Installing.................................... 14 Parts of the base......................... 8 Wall mounting....................
O S Out of range................................. 50 Safety notices............................... 54 Screening calls....................... 42, 45 Security code Answering system..................... 42 Digital........................................ 50 Seven-digit dialing........................ 38 P Personal Identification Number (PIN)...................................... 42 Personal ring................................ 17 Phonebook................................... 21 Copying entries...............
Remote Operation Card CUT CUT REMOTE OPERATION CARD REMOTE OPERATION CARD Remote access away from home Turn on the answering system remotely Remote access away from home 1. Call your phone and let it ring 10 times until you hear a beep. 2. Press 0 and then enter your PIN code. 3. Press 0 then 5 to stop the announcement. 4. Press 0 then 6 to turn the answering system on. 1. Call your phone number from a touch-tone phone. 2. During the outgoing message, press 0 and enter your PIN code.
CUT Task CUT Key Task Key Repeat a Message Repeat a Message Play Incoming Messages Play Incoming Messages Skip a Message Skip a Message Delete a Message Delete a Message Stop Operation Stop Operation Answering System On Answering System On Answering System Off Answering System Off Help Help CUT Task CUT Key Task Repeat a Message Repeat a Message Play Incoming Messages Play Incoming Messages Skip a Message Skip a Message Delete a Message Delete a Message Stop Operation Stop
At Uniden, we’ll take care of you! Thank you for purchasing a Uniden product. if you have any questions or problems, please do not return this product to the place of purchase. Having trouble? Our customer care specialists are here to help you! Visit our web-site at www.uniden.com or call our Customer Service Hotline at 1-800-297-1023 during regular business hours.* Need a part? To order headsets, accessory handsets, replacement batteries, or other accessories, visit our website at www.uniden.
A World Without Wires® VISIT WWW.UNIDEN.COM TO REGISTER YOUR PRODUCT © 2007 Uniden America Corp., Fort Worth, Texas. Contains additional foreign articles. Printed in China.