OpenStage 60 SIP, OpenStage 60 G SIP OpenStage 80 SIP, OpenStage 80 G SIP OpenStage Key Module OpenScape Voice User Guide A31003-S2030-U107-2-7619
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Important information 3 Important information For safety reasons, the telephone should only be supplied with power: 7 • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. 7 Never open the telephone or a key module. Should you encounter any problems, contact the administrator. 7 Use only original accessories.
Important information Location of the telephone • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. • To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm • Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
Contents 5 Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Call lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Standard call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Using call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Activate or deactivate immediate forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Making calls with multiple lines . . . . . . . . . . . . . . . . . . . . . . . 125 Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Making calls . . . . .
Contents 9 Corporate directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Searching for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Copying entries to the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Accepting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Using abbreviated dialling . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 11 Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Recording modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Explanations of recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Recordable calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General information 13 General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: • The function is not configured for you or your telephone. Please contact your system support representative.
General information Service Our service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider. If you experience problems or defects with the phone, please dial the service number for your country.
Getting to know your OpenStage phone 15 Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The user interface of your OpenStage The diagram shows an OpenStage 60/60 G SIP, the description applies to both product variants. 9 5 2 1 6 7 3 8 4 1 2 3 4 5 6 7 8 9 10 10 You can make and receive calls as normal using the handset.
Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit (if necessary) USB memory stick or USB camera PC (e.g.
Getting to know your OpenStage phone 17 Using network ports more efficiently OpenStage 60/80 SIP has a built-in 10/100 Mbps Ethernet switch. OpenStage 60 G/80 G SIP has a 1000 Mbps Ethernet switch. This means that you can also connect a PC with a Gigabit LAN connection to the LAN directly via the phone. The telephone-PC connection option must first be activated on the telephone by administrator.
Getting to know your OpenStage phone OpenStage Manager This program offers an additional option for tailoring your OpenStage to your personal needs.
Getting to know your OpenStage phone 19 Keys and controls Function keys Key Function when key is pressed s End (disconnect) call Page 58. r Activating/deactivating call forwarding Page 77. q Key currently has no function Audio controls Audio keys Key Function when key is pressed n Activate/deactivate the loudspeaker Page 52. o Activate/deactivate headset Page 53. p Activate/deactivate microphone (also for speakerphone mode) Page 69.
Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed. Key Function when key is pressed LED display t Display telephony interface Page 37 Blue: The function is active. u Display phonebooks Page 40 Blue: The function is active. w Display call lists Page 43 Blue: The function is active.
Getting to know your OpenStage phone 21 TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With this control, you can manipulate most of your phone’s functions as well as its displays. Operation Functions when key is pressed In idle mode: • Open the idle menu Page 29 In lists and menus: Press the c key.
Getting to know your OpenStage phone Browsing in the call list and phonebook tabs If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Dialled" and "Forwarded" tabs using the w key, Alternatively you can use the TouchGuide to navigate between the tabs. Firstly use the b key to enter the tab row and move left or right using the a and c keys.
Getting to know your OpenStage phone 23 Programmable sensor keys Your OpenStage 80 SIP has nine (OpenStage 60 SIP: eight) illuminated sensor keys. You can assign functions or numbers to them. To open the programming menu, press and hold down the relevant sensor key Page 93. To activate the programmed function, briefly press the relevant key Page 97. Increase the number of programmable sensor keys by connecting a key module Page 17.
Getting to know your OpenStage phone Trunk keys (on multi-line phones only) Some of the programmable keys on multi-line phones can be set up as trunk keys by administrator. Each key programmed with the "Line" function is handled as a line. This means up to 9 line keys can be configured on OpenStage 80 SIP and up to 8 on OpenStage 60 SIP. A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis Page 24.
Getting to know your OpenStage phone 25 LED display LED Explanation S Off: The phone is in idle mode. Flashing: • Incoming call on the line Page 125 • Hold reminder is activated Page 104 T Flickering: • Outgoing call on the line • The incoming call was prioritised and selected in accordance with the "Automatic line selection for incoming calls" option Fast blinking: The line is on "Hold". Blinking: Call forwarding is activated. R Illuminated: The line is busy.
Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are displayed.
Getting to know your OpenStage phone 27 Multi-function keys Key Function during text input * Write special characters # Switch between upper and lower case Function when held down Deactivate the ringtone Page 168 Activate the telephone lock Page 174 1 Write special characters (not in 123 mode) You can also input text using the display keypad Page 28. Graphic display Your OpenStage 60/80 SIP is equipped with a tilt-and-swivel colour display Page 16.
Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad Page 26. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard Page 21.
Getting to know your OpenStage phone 29 Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states. Example: In idle state, enter a phone number using the dialpad. 08912345 Dial Once you have entered the first digit, several options corresponding to the situation are displayed in a dialog menu (pop-up menu) which you can select and confirm using the TouchGuide Page 21.
Getting to know your OpenStage phone 31 Context menus If the arrow icon g appears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide Page 21. Consultation Start conference First entry (selected when the menu is called up) Hold Blind transfer call Disconnect Directed pickup Selected entry You can select and confirm the required functions using the TouchGuide Page 21.
Getting to know your OpenStage phone Pop-up window In certain situations, a pop-up window opens automatically in the lower third of the display. Pop-up menu You will be prompted to use a pop-up menu to select situation-dependant functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu Page 21. Example: The following pop-up menu opens after you change a setting and press the h key on your TouchGuide.
Getting to know your OpenStage phone 33 Application tab In many cases you can select further content within an application using tabs. Missed Icon Received Active tab Arrow icon: Additional tabs Additional tab Example: Press the w mode key to open the call lists Page 20. Press this key repeatedly to switch between the various tabs. The icon displayed to the left of the tab indicates the application you are currently working in.
Getting to know your OpenStage phone Video link display If you are using a USB camera on your OpenStage 60/80 SIP for video links, different information will appear on the display when the video function is enabled ( Page 182). Video link with context menu opened A video link is established. The call partners each have cameras connected and have enabled the video function. The video images of both the calling and called partners appear on the left-hand side in preview mode. 11:53 A 3338 g Fr 30.03.
Getting to know your OpenStage phone 35 Video link with context menu not opened A video link is established. The call partners each have cameras connected and have enabled the video function. The video image of the called partner is shown on the display in single-screen mode. 11:53 A 3338 g Fr 30.03.12 01:32:53 3339 Second call Repeat dialling Hold Ringer off Alternate Consultation Deflect Shift key A video link is established. The caller has a camera installed but the called partner does not.
Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys Page 20. Scrolling through application tabs If an application has more than one tab, you can select the tab you want by pressing the mode key repeatedly Page 33.
Applications available on your OpenStage phone 37 Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview. Press t to open this interface. Example: Icon indicating call status Call duration Current call(s), possibly with information stored in the phonebook Baker, R.
Applications available on your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a selected line Page 37 • "Overview" tab - configurable overview of the secondary lines Page 24 Press t to open this interface.
Applications available on your OpenStage phone Context in the line overview In the context menu of a selected line you have the following options with: • Own free line – Select – View[1] • Own line with active call – Hold – Clear (replace handset) – View[1] • Own line with held call – Retrieve – View[1] • Other free line – Select – View[1] • Other line with active call – Hold – Clear (replace handset) – View[1] • Other line with held call – Retrieve – View[1] • Other line busy – View[1] – Connecting[2] 1.
Applications available on your OpenStage phone Phonebooks In addition to the local phonebook, this application also contains entries from other directory services, such as a corporate directory. To activate a specific tab, press u repeatedly until the required tab is displayed.
Applications available on your OpenStage phone 41 Personal phonebook The "Personal" tab contains your local phonebook. You can store up to 1000 personal contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.
Applications available on your OpenStage phone Corporate directory If you have access to a corporate directory (LDAP directory), you can search for contacts in it (consult administrator). A user-friendly, advanced search function is available for this. You can transfer any entries found to your local phonebook.
Applications available on your OpenStage phone 43 Call lists The call journal function must be activated in order to display call lists Page 166. The call journal must also be activated for the customary last number redial function. If the call journal is not activated, the message "Call Log is disabled" is shown on the display when you press the w key. All calls and numbers dialled on your phone are logged in chronological order in call lists.
Applications available on your OpenStage phone Managing call lists Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted. Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu.
Applications available on your OpenStage phone 45 Entry details Up to ten call attempts can be stored for each entry in the details list. Example: entry in the "Missed" tab Dialled Missed Coco, Chanel (3 calls) Additional tabs Information from the phonebook 1238765341 Caller number 30.10. 8:30 Time 1238765341 Date 1238765341 Example: entry in the "Dialled" tab Received Dialled Bernoulli, Daniel (3 calls) Additional tabs Information from the phonebook 987654321 Caller number 08.10.
Applications available on your OpenStage phone Voicemail (answering machine) Depending on the type and configuration of your communications platform (contact the relevant administrator), messages from services, such as HiPath Xpressions, can be displayed in this a pplication. Listening to messages The following keys illuminate, depending on the setting made by the administrator, to indicate new messages: • Only the LED on the x key • The LED on the x key and the alert bar • Only the alert bar.
Applications available on your OpenStage phone 47 Program/Service menu/Applications menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact administrator). Press v repeatedly until the "Settings" tab is active. Select and confirm the "User" entry using the TouchGuide Page 21. If necessary, enter the user password Page 171. User settings You can adjust local settings for your OpenStage using the "User" menu.
Applications available on your OpenStage phone Configuration Call forwarding V Set up call forwarding for your telephone. Adjust the settings on your telephone Page 77. Enhanced phone functions V Use the enhanced phone functions on your telephone. Adjust the settings on your telephone Page 99. Keyset V Manage your trunk keys. Adjust the settings on your telephone Page 148. Bluetooth V Prepare your phone for Bluetooth operation. Adjust the settings on your telephone Page 232.
Applications available on your OpenStage phone 49 Diagnostic information V Provides information on all of the important settings of the telephone. Can provide valuable help in support situations Page 263. Reset Personal settings made via the telephone menu or the WBM interface can be reset to factory settings. Page 243. Administration You can access the administration area via the "Admin" function and by entering the administration password.
Applications available on your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. Control function Administrator has the option to activate and deactivate features of the phone via remote maintenance. During maintenance the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.
Basic functions 51 Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" Page 15 and "Applications available on your OpenStage phone" Page 36 carefully before performing any of the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your administrator.
Basic functions Incoming calls Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signalled on the alert bar. If transmitted, calling party information (name, phone number) appears on the graphic display. If you have set a pattern melody Page 221 or a ringtone Page 219 on your phone, it is possible that administrator preset a different ringtone or deactivates the ringtone, regardless of the call type (e.g. an external or internal call).
Basic functions 53 Suggestions for using speakerphone mode: • Tell the other party that speakerphone mode is active. • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is about 50 cm. Answering a call with a headset Prerequisite: A headset is connected. Make sure your headset port is set up properly Page 222. Answering calls via the headset The phone rings. The o key flashes. o if nec. X Press the key shown.
Basic functions Directed pickup You can pick up a call signalled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call. Picking up call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in OpenScape Voice. A coworker’s phone rings. Select and confirm the option shown in the idle phone’s context menu. Directed pickup or ^ Lift the handset. or n Press the key shown.
Basic functions 55 Picking up a held call Prerequisite: Your colleague has placed a call on hold on their multi-line phone Page 129. You know the coworker’s internal phone number and the function is configured for you in OpenScape Voice. Select and confirm the option shown in the idle phone’s context menu. Directed pickup or. ^ Lift the handset. or n Press the key shown. Select and confirm the option shown. Directed pickup j Enter and confirm the relevant phone’s internal number.
Basic functions Switching to speakerphone mode Make note of the two different processes and activate, if necessary, your preferred setting Page 221. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator. Standard mode n and ] Hold down the key and replace the handset. Then release the key and proceed with your call.
Basic functions 57 Switching from headset to speakerphone mode In standard mode n Press and hold the key (open listening ist activated), o Press the key. Speakerphone mode is activated. In US mode n Press the key o Press the key. Speakerphone mode is activated. Open listening People present in the room can silently monitor your call. Let the other party know that you have turned on the loudspeaker.
Basic functions Ending a call s Press the key shown. or o Press the key shown. The key LED goes out. or n Press the lit key. or Disconnect Select and confirm the option shown in the connections’s context menu.
Basic functions 59 Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone.
Basic functions Picking up a group call with the call pickup key Prerequisite: The Call pickup key is configured. Your administrator has set up the group call such that it is only displayed through flashing of the Call pickup key. The phone can also ring when idle. A group call is waiting. The Call pickup key flashes. The group call is not shown on the display. R Press the sensor key with the "Call pickup" function.
Basic functions 61 Listening to voicemail To use this function, you need to have a voice mailbox set up on your communication platform for voicemails (see Page 46). The message key x and/or the alert bar illuminate, depending on the setting made by the administrator, to indicate new messages. They only extinguish again when all new messages have been picked up. Picking up messages x Press this key when the phone is in idle mode. The menu for the mailbox opens.
Basic functions Call control (2nd alert) To ensure that you do not miss any important calls, administrator can configure a key that blinks when a call is waiting, for instance, when you are dialling a number or when two calls come in simultaneously. Call control does not work with multi-line phones Two calls simultaneously Prerequisite: The "2nd alert" key is set up and "call waiting" is permitted ( Page 110). Y Y two calls ring at the same time.
Basic functions 63 While dialling Please note that the "Busy when dialling" Page 119 function is disabled after 2nd alert is configured. The exception is if you dial a number during a Consult Page 70. Prerequisite: The "2nd alert" key is configured and call waiting is allowed ( Page 110). ^ j You receive a call while you are dialling. The "2nd alert" key is blinking and you hear a notification tone. T Press the blinking "2nd alert" key. Dialling is interrupted.
Basic functions Making calls If you selected the option "Busy When Dialling" Page 119, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal. You can also use enhanced functions, such as call lists or the personal or corporate directory, in order to call a subscriber Page 116. Off-hook dialling ^ j Lift the handset. Enter the station number. In the pop-up menu: Confirm or wait until the dial delay expires (see Page 118).
Basic functions 65 In the pop-up menu: Dial Confirm or wait until the dial delay expires (see Page 118). The connection is set up. If you are using a dial plan and Immediate dialing is set (see Page 66), dialling is automatically performed as soon as the character string entered matches an entry in the dial plan.
Basic functions Immediate dialling Immediate dialing should only be activated if administrator has configured and approved a dial plan. Immediate dialing is deactivated by default. For this reason after entering the number you must either confirm the "Dial" option or wait until the dial delay expires to set up the connection. If Immediate dialing is configured, your call is automatically dialled as soon as the string entered matches an entry in the dial plan.
Basic functions 67 Dialling using the hot or warm line function Your administrator can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loudspeaker key • with a hot line immediately or • with a warm line after a defined period of time, a number specified by administrator is dialled. Examples: • The phone in the lift immediately dials the reception number. • The phone at a patient’s bed dials the ward number e.g. after a minute if no other number is dialled.
Basic functions Redial You must have activated the call journal in order to use the call list. This also applies for redialling the last number dialled Page 166. If the call journal is not activated, the message "Call Log is disabled" is shown on the display when you press the w key. If you try to perform a last number redial using a programmed function key, the message "Key function unavailable" is shown on the display in this case.
Basic functions 69 Activating/deactivating the microphone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone p Press the key shown. Activating the microphone p Press the lit key.
Basic functions Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Select and confirm the option shown in the connections’s context menu. Consultation or Start conference Select and confirm the option shown in the context menu for the call connection when you intend to set up a conference with the new participant.
Basic functions 71 Ending a consultation call You end the consultation Select and confirm the option shown in the context menu. Disconnect & return The consultation call is disconnected. The call with the first party is resumed. The second party hangs up If the second call partner hangs up, you will be prompted to retrieve the first call again if. "Hold and hang-up" is disabled ( Page 106). Otherwise, the first call will remain on hold until you receive this prompt after a defined time interval.
Basic functions Switching to the held party (alternating) Prerequisite: You are conducting a consultation call Page 70 or have accepted a second call Page 108. Select and confirm the option shown in the connection’s context menu. Alternate It does not matter which context menu is open when alternating. The "Alternate" function appears in both menus (active and passive connection). You can switch back and forth between two subscribers by repeatedly selecting and confirming "Alternate".
Basic functions 73 Connecting parties You can join the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call Page 70 and call joining must be allowed Page 73. Select and confirm the option shown in the active connection’s context menu. The other two parties are now connected to one another. You can now hang up.
Basic functions Callback You can request a callback if the station called is busy or if nobody answers. You receive the callback as soon as the other party's line becomes free. This option is only available if both you and your administrator have activated the function ( Page 75). Only the callback requests for your primary line are logged on multi-line telephones Page 14. Requesting callback Prerequisite: The station called is busy or nobody answers.
Basic functions 75 Permitting a callback Prerequisite: The Callback function has been activated by administrator. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown. Allow call joining Select and confirm the option shown.
Basic functions Calling back missed calls Calls received while you are absent are indicated by a message Page 30 on the idle display. Moreover, the message key w and/or the call display illuminate depending on the setting made by administrator. They only extinguish again when all new list entries have been queried. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly.
Call forwarding 77 Call forwarding Depending on the settings made by administrator, standard call forwarding may be configured for the phone or alternatively a call forwarding by type option that is supported by OpenScape Voice Page 83. Standard call forwarding You can forward calls for your phone to another phone. You can also change, activate and deactivate call forwarding during a call. The function Forwarding must be authorised by administrator.
Call forwarding Using call forwarding The following functions are available for activating and deactivating call forwarding and configuring it in accordance with your requirements: • • • • • • • ”Activate or deactivate immediate forwarding” Page 78 ”Saving destination phone numbers for call forwarding” Page 85 ”Edit favorites” Page 79 ”Copy and insert destination phone numbers” Page 80 ”Assign a destination phone number for call forwarding” Page 80 ”Activate/deactivate call forwarding” Pag
Call forwarding 79 Saving destination phone numbers for call forwarding You can also enter the call forwarding settings via the user menu ( Page 101) or via the WBM interface Page 265. r Press the key shown. The pop-up menu opens: The message: "Set forward on to" is displayed with the number of the last forwarding destination and you have the following options: • • • • Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm the option shown.
Call forwarding Copy and insert destination phone numbers The current destination phone number for a call forwarding type is copied. For example, the current destination phone number for All calls should also become the current destination phone number for No reply. r Press the key shown. The pop-up menu opens: Select and confirm the option shown. Edit call forwarding Three types of call forwarding are offered in the settings menu: • Unconditional • Busy • No reply (after {1}s) 1.
Call forwarding 81 t Press to open the call display If All calls was activated, the forwarding destination is displayed with the forwarding symbol. The Busy and No reply (after {1}s) types of call forwarding are not displayed. Activate/deactivate call forwarding Prerequisite: A forwarding destination is already configured for the relevant forwarding type. r Press the key shown.
Call forwarding Defining the ring duration before call forwarding on no reply You can define how often the phone should ring before the "No reply (after {1}s)" call forwarding is activated. This setting is only available if the "Server features" function was deactivated by the administrator. z You can also configure this setting via the WBM interface Page 265. Prerequisite: The phone is idle. r Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown.
Call forwarding 83 Call forwarding by call type If Server features has been enabled by administrator and the Ext/int Forwarding function activated, call forwarding by call type functionality will be available to you. Forwarding in this case is dependent on the forwarding type and additionally on the call type. The menu layout therefore deviates from that for standard forwarding Page 77. You can also change, activate, and deactivate call forwarding during a call.
Call forwarding Using call forwarding The following functions are available for activating and deactivating call forwarding and configuring it in advance in accordance with your requirements: • • • • • • ”Activating or deactivating immediate call forwarding” Page 84 ”Saving destination phone numbers for call forwarding” Page 85 ”Preconfiguring or changing destination phone numbers” Page 87 ”Copying and pasting destination phone numbers” Page 87 ”Assigning a destination phone number to a call
Call forwarding 85 Saving destination phone numbers for call forwarding You can alternatively enter the call forwarding settings via the user menu ( Page 101) or also using the WBM interface Page 265. r Press the key shown. The pop-up menu opens. The message: "Set forward on to" is displayed with the last forwarding destination used and you are offered the following options: • • • • Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm within three seconds.
Call forwarding t Press to open the call view. Call forwarding for the selected call type is activated.
Call forwarding 87 Preconfiguring or changing destination phone numbers You can preconfigure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned to the different call types. r Press the key shown. Edit call forwarding Select and confirm within three seconds. Edit favorites Select and confirm the option shown. Destination 1 For instance, select and confirm the first destination. j Enter/edit and confirm the destination phone number.
Call forwarding 2. Paste to a call type of the same forwarding type External g Select the destination call type (here for instance External). Paste Select and confirm the option shown in the context menu. External g 3339 Both call types now have the same destination phone number. The call type External is activated automatically. 3. Paste to a call type of a different forwarding type Busy Select the forwarding type and confirm (here for instance Busy).
Call forwarding 89 Assigning a destination phone number to a call type Prerequisite: At least one destination phone number has already been saved. r Press the key shown. Edit call forwarding Select and confirm within three seconds. Unconditional Select the forwarding type and confirm (here for instance Unconditional). Internal g Select the destination call type (here for instance Internal). 3336 Select and confirm a previously saved destination in the context menu.
Call forwarding Any call 3339 (default setting is off) External 3335 Internal 3336 All call types are deactivated automatically for the forwarding type Unconditional. Previously activated call forwarding for all call types remains activated with the forwarding types Busy and No reply until deactivated manually by you. Activated call forwarding for Busy and No reply is indicated in the list by the call forwarding icon. t Press to open the call view.
Call forwarding 91 Call forwarding chain Sometimes calls to a station are forwarded to another station that also has call forwarding or DND activated. This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone. A popup window opens on your phone's display with the following information: • Who is calling. • Who forwarded first or last. • The reason for the forwarding is displayed by an icon.
Programmable sensor keys Programmable sensor keys The phone features a range of functions that can, if required, be programmed on programmable sensor keys. The phone comes with nine (OpenStage 80) or eight (OpenStage 60) sensor keys, all of which can be programmed on two separate levels. The "Shift" sensor key for switching between the two sensor key levels is preassigned. This sensor key should be maintained where possible so you can switch between the two sensor key levels.
Programmable sensor keys 93 Programming sensor keys Starting programming Directly via a sensor key S Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your administrator about the current setting). Confirm to begin programming. The sensor key illuminates continuously.
Programmable sensor keys Beginning programming Select and confirm the option shown to program the first level. Normal or Shifted Select and confirm the option shown to program the second level. Do not disturb In the context menu select and confirm the required function (e. g. Do not disturb). Label Select and confirm the option shown if you want to change the label on the graphic display. j Enter and confirm the label you want. Select and confirm the option shown.
Programmable sensor keys 95 The repertory dial can be up to 40 characters long. Feature toggle Only available for Hunt group functions ( Page 191). S Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your administrator about the current setting). OK Confirm to begin programming.
Programmable sensor keys Call forwarding depending on the call type If use of system-assisted functions has been enabled by administrator and the Ext/int Forwarding function activated, call forwarding by call type functionality will be available to you. Forwarding in this case is dependent on the forwarding type and additionally on the call type.
Programmable sensor keys 97 Using sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key. Example 1: Calling saved number Prerequisite: The idle menu is displayed on the display. S Press the sensor key for a saved number . The connection is set up. Example 2: Call Waiting toggle Activating/ deactivating You can press a key to activate or deactivate call waiting functionality, even during a call.
Programmable sensor keys Resetting sensor keys You can reset sensor keys you configured to factory settings (see also Page 243). v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Reset Select and confirm the option shown to switch to the Reset user data menu. Function key data Select. Yes Select and confirm the option shown in the context menu to delete the content of the sensor keys. Options Select.
Enhanced phone functions 99 Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call. Prerequisite: An incoming call is displayed or signalled. The function is authorised by administrator. In the pop-up menu: Select and confirm the option shown. The caller hears a busy signal. Reject If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call this party back at a later time.
Enhanced phone functions Permitting call deflection z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Deflect Select and confirm the option shown. Allow deflection Select and confirm the option shown.
Enhanced phone functions 101 Configuring call forwarding You can also enter the call forwarding settings via the Forwarding key ( Page 78). z v You can also configure this setting via the WBM interface Page 265. Press the key shown until "Settings" is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Forwarding Select and confirm the option shown.
Enhanced phone functions Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this party’s phone ( Page 107). Prerequisite: You are conducting a call. Select and confirm the option shown in the connections’s context menu. Hold or S Press the "Hold" key. The key flashes.
Enhanced phone functions 103 If you enabled "Hold and hang-up" ( Page 106), the call is placed on hold for a defined time interval ( Page 105) before the prompt is displayed with a recall to retrieve the call or disconnect. You can however retrieve the call or disconnect via the context menu before the defined time expires. This function is not considered on multi-line phones.
Enhanced phone functions Activating/deactivating the hold reminder tone z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown. Allow hold rem. Select and confirm the option shown.
Enhanced phone functions 105 Setting the hold reminder time Use "Hold reminder" to specify when you want to receive an automatic reminder about a held call. The minimum time value is 3, that is, the reminder is output after three minutes. The maximum value is 15 minutes. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until "Settings" is active. Confirm the option shown. User if nec. j Enter and confirm the user password.
Enhanced phone functions Activating/deactivating Hold and hang-up This function works in the following call scenarios: • You have placed a call on hold and hang up. • You are conducting a consultation call and the second call partner hangs up. • You accepted a second call, and you or the second participant hang up. You can use "hold and hang up" to determine whether you will be prompted immediately of after a defined time to retrieve the held call. This function cannot be used on multi-line phones.
Enhanced phone functions 107 Music on hold Music on hold is played back when you are placed on hold by another party, providing this option is active. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until "Settings" is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown.
Enhanced phone functions Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call waiting signal tone. You can reject or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval. You can block the second call or the signal tone ( Page 110).
Enhanced phone functions 109 Ignoring second call Prerequisite: You are conducting a call and call waiting is allowed ( Page 110). In the pop-up menu: Select and confirm the option shown. The caller still hears the on-hook signal. You can subsequently Accept, Reject or Deflect the second call.
Enhanced phone functions Allowing call waiting z You can also configure this setting via the WBM interface Page 265. If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call. Prerequisite: The option was programmed by your administrator. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Enhanced phone functions 111 Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were selected ( Page 111). Select and confirm the option shown in the connections’s context menu. Blind transfer j Enter and confirm the phone number of the second party to whom you want to transfer the call.
Enhanced phone functions Connected calls Select and confirm the option shown. Allow call transfer Select and confirm the option shown. Yes Select and confirm the option shown in the context menu. Save & Exit Select and confirm the option shown.
Enhanced phone functions 113 Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown.
Enhanced phone functions CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto Answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. This setting also defines whether or not incoming calls are automatically accepted.
Enhanced phone functions 115 Beep on auto-reconnect You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active. z You can also configure this setting via the WBM interface Page 265. Prerequisite: The option was programmed by your administrator. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password.
Enhanced phone functions Making calls Dialling with the DDS key You can program frequently used phone numbers on programmable keys ( Page 92). If you press a direct destination selection key, the associated contact or phone number appears and dialling is initiated. Prerequisite: A direct destination key is programmed Page 92. R Press the programmed DDS key. Dialling is initiated. Dialling from the local phonebook u Niels, Bohr Press the key shown. Select and confirm a contact.
Enhanced phone functions 117 Dialling a phone number from a list w Press the key until the application table for the relevant call list1 is active. Select and confirm the entry you want. The phone number associated with the list entry is dialled. Niels, Bohr18.10. 07:06am If the party listed is already in the phonebook, the appropriate phone number icon is displayed Page 155. If there are several numbers stored for the party in the phonebook, these can also be selected in the context menu.
Enhanced phone functions Using autodial delay A number is automatically dialled after a set delay starting from the entry of the number’s last digit. The autodial delay can be used: • • • • when dialling in idle mode when deflecting an incoming call Consultation when transferring an answered call. The delay can be reduced by performing one of the following activities: • pressing the i key. This always works. • lifting the handset.
Enhanced phone functions 119 Allowing "Busy When Dialling" If you activate this function, an incoming call received while you are performing dialling is rejected. The caller then hears the busy signal. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Busy when dialling Select and confirm the option shown.
Enhanced phone functions Conference Local conference This type of conference is also referred to as a three-party conference. It involves up to three participants. Prerequisite: You are conducting a consultation call Page 70 or have accepted a second call Page 108, and the conference function is active Page 121. Initiating a local conference You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call.
Enhanced phone functions 121 Ending a local conference Allowing call partners to continue a conference after you exit Prerequisite: The function "Allow joining in a local conference" ( Page 122) was activated. Select and confirm the option shown in the "Conference" context menu. Exit Conf or ] or n Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.
Enhanced phone functions Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Enhanced phone functions 123 System-supported conference This type of conference is also referred to as a large conference. It can include from three up to a maximum of 16 parties (depending on the configuration in OpenScape Voice). Prerequisite: You are conducting a consultation call Page 70 or you have accepted a second call Page 108, and the "Centralised conference" feature was configured by your administrator.
Enhanced phone functions Leaving a conference Exit Conf Select and confirm the option shown in the "Conference" context menu. You are disconnected from the conference call and can dial another number, for instance. The other call partners remain connected.
Making calls with multiple lines 125 Making calls with multiple lines You can use your OpenStage 60/80 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator. The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension, you should familiarise yourself with the enhanced telephony application and how to use the line keys beforehand.
Making calls with multiple lines Using the line keys T Press the flashing trunk key. Speakerphone mode. or Confirm the option shown. Accept Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone. Trunk seizure can be configured on an individual basis. Your administrator can determine if the lines on your telephone can be automatically seized and with which priority.
Making calls with multiple lines 127 Dialling the last dialled number The last phone number dialled on your telephone – on the primary line in the case of line keys – is displayed for redialling in a pop-up menu. ^ or n or o R Lift the handset or press the speakerphone mode or headset key. Seize the required line ( Page 126). In the pop-up menu: Redial {1} 123456 Confirm the option shown1. The connection is set up.
Making calls with multiple lines During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a singleline telephone: • • • • • • • • Redial Page 68 Consultation Page 70 Toggle/Connect Page 72 Callback Page 74 Hold Page 102 Call waiting (second call) Page 108 Transferring a call Page 111 Conference Page 120 Functions available exclusively for
Making calls with multiple lines 129 Putting a line on hold On a multi-line telephone you can use the line keys to place calls on hold. Prerequisite: You are conducting a call. R Press the call-line sensor key. T • The LED line key flashes. • The LED line displays the hold status on all multi-line phones to which the line is connected. • On phones connected to the line, a user can press the relevant line key and accept the held call.
Making calls with multiple lines Entering a number for the hot and warm line function Specify which number should be dialled when the hot or warm line function is activated. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown.
Making calls with multiple lines 131 Busy override A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone. This line now has the status "busy." You can connect to the call by pressing the illuminated key for this line (see also Page 24). Prerequisite: A secondary line is set up on your multi-line phone, the option to connect to the call is activated for your phone and "system-based conference" is set up for your system ( Page 123).
Making calls with multiple lines Direct station selection keys Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it. Calling a station directly You cannot use DSS if the user is on another call (flashing LED). Calling from the idle menu S Press the relevant DSS key.
Making calls with multiple lines 133 Call pickup You can pick up calls for another DSS station. The LED flashes if a call incoming for this station’s line. Indirect pickup Prerequisite: The auto-answer function must be deactivated Page 114. T ^ or n or o Press the DSS key. The call is routed to your primary line and rings. Lift the handset or press the speakerphone mode or headset key. You are connected with the other party.
Making calls with multiple lines Deflecting a call to a DSS station Prerequisite: The deflect function is enabled for DSS keys. For information on the current setting, see Page 100. If you receive a call on one of your lines, you can immediately deflect it to the DSS station. T Your phone rings and a line key flashes. S Press the relevant DSS key. The call is deflected to the DSS station. If the DSS station does not answer, you can pick up the call by pressing the DSS key.
Making calls with multiple lines 135 Making calls in an executive-secretary team An executive-secretary team is configured by the relevant administrator and may include up to four executive and up to two secretary telephones. Sample scenarios This example assumes that two executive and two secretary phones are configured. Calls for the executives are forwarded immediately to the respective secretary phone.
Making calls with multiple lines Accepting a call Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered there. The line overview ( Page 139) shows whether the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1" rings at the assigned "Secretary 1". The line key of the "Secretary 1" phone flashes. The "Secretary 1" direct station selection key on the "Executive 1" phone also flashes.
Making calls with multiple lines 137 Forward to Secretary 2 An incoming call for "Executive 1" rings at the assigned "Secretary 1". The call is not answered. After a specified period the call is forwarded to "Secretary 2". The line key of the "Secretary 2" flashes and it rings. T Press the line key on the "Secretary 2" phone to answer the call. The station answers. The "Secretary 2" direct station selection key on the "Executive 1" phone illuminates.
Making calls with multiple lines Connecting with consultation S \ or n or o Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call. Press the hang-up, loudspeaker or headset key. You can also select "Complete Xfer" from the context ment. Connecting without consultation S Press the DSS "Executive 1" key. "Executive 1" does not answer. Select and confirm the option shown in the pop-up menu. Complete transfer \ or n or o Press the hang-up, loudspeaker or headset key.
Making calls with multiple lines 139 DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. S Press a team member’s DSS key. The relevant phone rings and the party answers. Using line overview To view the status of the lines, change from the "My phone" tab to the "Overview" tab on the phone screen. 10:23 MON 26.01.
Making calls with multiple lines "Executive-secretary" with Executive/ Assistant Cockpit An "Executive/secretary" team is configured by the administrator using the "Executive/Assistant Cockpit" – referred to in this manual as E/A Cockpit. A team can for example consist of four executive and two secretary phones.
Making calls with multiple lines 141 Prerequisites: The E/A Cockpit application is installed on the phone and the connection to a E/ A Cockpit server entered. "Allow call waiting" should be activated on the secretaries’ phones ( Page 110). Line and DSS keys have been set up and configured by administrator and Transfer on hangup, uaCSTA and server features are activated.
Making calls with multiple lines Launching the E/A Cockpit from the secretary For completeness sake it is assumed that no other telephone in the team has launched the application at this point. v Press the key as often as required until the Applications tab is active. Select the E/A Cockpit application. Start Confirm the option shown. The XML application is launched and a new "E/A Cockpit" tab with the overview is opened. The last status and configured call forwarding are displayed. 10:23 MON 26.
Making calls with multiple lines 143 Managing call forwarding Every executive can configure their displayed call forwarding themselves or can have the secretary configure them The result is displayed in the E/A Cockpit tab of Secretary 1 and Secretary 2. In the overview menu E/A Cockpit of Secretary 1, call forwarding for Executive 1 should for example be modified. Executive 1To Assistant g Select and confirm the option shown.
Making calls with multiple lines Forwarding calls to a mobile phone Calls can for example be forwarded to the mobile phone from Executive 1. To Mobileg Select and confirm the option shown. Calls are forwarded to a predefined mobile phone number. Forwarding calls to a variable number Calls can be forwarded to any number. To 31201 g Select and confirm the option shown. You can change the number firstly via the context menu.
Making calls with multiple lines 145 Managing secretary statuses The "My status" option on the secretary phone is used to set the presence status und if required to configure call forwarding. Configuring status and call forwarding My status At Desk g Confirm the option shown. The "Set Status" dialog opens. The following options are available in the "Set Status" menu: • • • • At Desk Off Desk To 31201 Deputy [123456] on Select the required option and confirm this.
Making calls with multiple lines • Deputy [123456] on • To Mobile • To Voicemail Secretary 1 Off Desk g Confirm e.g. to configure the absence of Secretary 1. The secretary settings are displayed on all phones.
Making calls with multiple lines 147 Making calls in the E/A Cockpit team Using DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group. The only exception is when both secretaries have the "Off Desk" status and variable call forwarding is configured, then calls are forwarded to the destinations of the variable call forwarding. The DSS keys are also used for consultation calls.
Making calls with multiple lines Settings for multi-line phones (keyset) The details for each keyset line contain supplementary information for the user.
Making calls with multiple lines 149 Setting the time for a delayed ringer Specify the length of time before a held call should be signalled on a line. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown.
Making calls with multiple lines Setting the ringtone for lines If special ringtones have been configured by service personal for lines, you can adjust these here to suit your requirements. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the User password. Configuration Select and confirm the option shown.
Making calls with multiple lines 151 Selecting the pattern melody The following setting is only effective if you selected "Pattern" under the ringer option. Ringer melody = 2 Select the required pattern melody[1] between 1 and 8 in the context menu (e. g. 4). You will immediately hear the corresponding Ringer melody. Confirm the selected Ringer melody. Save & Exit Select and confirm the option shown.
Making calls with multiple lines Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown.
Making calls with multiple lines 153 Line preview Prerequisite: You are already on a call on one line and a further call rings on a secondary line. You have programmed a sensor key with the "Preview" function Page 92. Preview for a call Prerequisite: Your administrator has deactivated the permanent preview function. S Press the "Preview" sensor key. The key illuminates. The preview function is temporarily activated. T Press the flashing line key.
Making calls with multiple lines Rollover for a line Your administrator can determine how rollover calls are to be signalled. T Only the relevant line key blinks. or ZT You hear a special advisory tone and the corresponding line key flashes. or ZT The ringer melody set sounds briefly (approx. 3 seconds) via the loudspeaker and the corresponding line key blinks. ZT You hear a short notification tone The ringer melody is not played in speakerphone mode.
Phonebooks and call lists 155 Phonebooks and call lists Personal phonebook Your personal phonebook should not contain more than 1000 entries. Creating a new contact u Press the key shown. Options Select and confirm the option shown. New contact Select and confirm the option shown in the context menu. The form for entering contact data opens. You do not have to complete all fields to save a new contact. Select and confirm the field you want. Last name j Complete and confirm.
Phonebooks and call lists Details Select and confirm the option shown in the context menu. Default No. Select and confirm the option shown. Business 2 Select and confirm the preferred phone number. The phone number is stored. Deleting all phonebook entries u Press the key shown. Options Select and confirm the option shown. Delete all Select and confirm the option shown in the context menu. A confirmation request opens.
Phonebooks and call lists 157 Managing contact groups Creating a new group u Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu. Options Select and confirm the option shown. New group Select and confirm the option shown in the context menu. An overview appears for new groups. Select and confirm the option shown. Group name j Enter and confirm a new group name. Select and confirm the option shown.
Phonebooks and call lists Adding a contact to a group u Press the key shown. Select a phonebook entry. Niels, Bohr Details Select and confirm the option shown in the context menu. Groups Select and confirm the option shown. @Home Select and confirm a group. Save & Exit Select and confirm the option shown. Deleting a group u Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu.
Phonebooks and call lists 159 Select and confirm the option shown. The selected picture is assigned to the contact. It appears on the graphic display with the usual contact information the next time a call is received. Save & Exit Quick search in the phonebook You can use the quick search to search the phonebook for the initial letters of a specific last name. Niels, Bohr u Press the key shown. j Enter the initial letters. The quick search input mask opens automatically.
Phonebooks and call lists Changing the display format for contacts u Press the key shown. Options Select and confirm the option shown. Display Select and confirm the option shown in the context menu. Lastname, Firstname Select and confirm the display format. h Press the key to return to the phonebook. The display format selected is stored.
Phonebooks and call lists 161 Corporate directory The corporate directory is an LDAP database. It can be accessed via your network if access has been configured correctly by administrator. You can perform searches using the name (simple search) or different information on an entry (advanced search), for example, job title or department name. Searching for a contact u Press the key until the "Corporate" ("LDAP") tab is active. Find Select and confirm the option shown in the Options context menu.
Phonebooks and call lists • • • • • • W i h Business 1 Mobile Business 2 Private Company Address 2 Select and confirm the desired qualifier. Exit the list.
Phonebooks and call lists 163 Quick search u Press the key as often as required until the "Corporate" (LDAP) tab is active. j Enter the initial letter of the surname you need, e. g. "K". A single-line search window appears at the lower edge of the display. K Do not enter any further characters. After a predefined period of time or after pressing the i key all available names with the corresponding initial letter are displayed. You can restrict the output by entering the second and other letters.
Phonebooks and call lists Call lists For a detailed description of the different call lists, see Page 43. The function must be activated in order to view and manage call lists Page 166. If the call journal is not activated, the message "Call Log is disabled" is shown on the display when you press the w key. Viewing details w Press the key until the call list you want is active. Select the entry you want. Niels, Bohr18.10. 07:06am Select and confirm the option shown in the context menu.
Phonebooks and call lists 165 Copying entries from the call lists into the personal phonebook w Niels, Bohr18.10. 07:06am Copy as contact Press the key until the call list you want is active. Select the entry you want. Page 40 Select and confirm the option shown in the context menu. You have the following options for "Create contact": • Saving and changing • Saving without changing • Exiting (without saving) Saving and changing Saving and changing Select and confirm the option shown.
Phonebooks and call lists Call logging Activating/deactivating the call journal The function can be disabled in order to prevent unauthorised third parties gaining information on the other party involved in the call from the call lists. No further calls or conversations are then logged. The function is always activated by default. When you deactivate the call journal, please note that the customary last number redial function will also be affected by this.
Phonebooks and call lists z v 167 You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Call logging Select and confirm the option shown. Missed calls Select and confirm the option shown.
Privacy/security Privacy/security Deactivating the ringtone You can deactivate your ringtone if you do not want to be disturbed by your phone ringing. The ringtone can also be deactivated when the phone is ringing. Deactivating the ringtone using the keypad * Hold down the key until the "Ringer off" icon appears on the status bar on the display ( Page 27). The ringtone is deactivated.
Privacy/security 169 Deactivating the ringer temporarily for incoming calls and reactivating it If you are disturbed on an important call by the phone ringing, for example, you can deactivate the ringer temporarily and then activate it again. ) Press the key briefly. The ringer is deactivated. ) Now press the key again briefly. The ringer is reactivated. Do not disturb If "Do not disturb" is activated, your telephone will not ring.
Privacy/security Enabling "Do not disturb" via the idle menu Select and confirm the option shown in the idle menu. The "Do not disturb" icon appears in the header. Do not disturb off or Select and confirm the option shown in the idle menu. The "Do not disturb" icon disappears. Do not disturb on Allowing "Do not disturb" z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec.
Privacy/security 171 Security User password Your user password protects your individual configurations, including your language settings. You can also use the user password to lock your telephone Page 174. Administrator may have configured the following settings: • The password is deactivated: You do not have the option of configuring user settings. The message "Password is disabled" is displayed.
Privacy/security Select and confirm the option shown. Confirm New user password j Save & Exit Enter and confirm the new password once more. Select and confirm the option shown.
Privacy/security 173 Deactivate user password You can deactivate the phone’s password prompt if a password has already been configured. The deactivation of the password prompt does not affect the WBM interface Page 265, OpenStage Manager or CTI applications that use a password prompt. As long as the user password is deactivated, you do not have access to user settings via the WBM interface or the OpenStage Manager.
Privacy/security Locking the phone You can lock your phone to protect it against unauthorised access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialled when the phone is locked. For more information, contact your administrator. You can only lock the phone if you set a user password ( Page 171). The password for this may not be the default setting "000000".
Privacy/security 175 j User password or enter and confirm the administrator password. The phone is unlocked if the password is correct. If the telephone is locked, an emergency number entered by administrator can be dialled using the keypad or the option Emergency call. If the telephone is locked repdial keys cannot be used. This also applies when emergency numbers or predefined numbers from the dial rep dial are stored on them.
Mobility function Mobility function Prerequisite: Your phone is configured to support mobility by administrator. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility-enabled phone, the following scenarios are possible: Logging on and off at the same phone • Log on as a mobility user Page 177. • Log off as a mobility user Page 178.
Mobility function 177 Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If a program key is configured for Mobility. S Press the "Mobility" program key. or Logon via the context menu Mobile logon Select and confirm the option shown in the idle display context menu Page 31. Mobility ID You are prompted to enter your mobility ID. j Enter and confirm mobility ID – usually a phone number. You are prompted to enter the password.
Mobility function Logging off from the phone Prerequisite: You are logged on as a mobility user. Logoff via key If a program key is configured for Mobility. R Press the "Mobility" program key. or Logon via the context menu Mobile logoff Select and confirm the option shown in the idle display context menu Page 31. Mobile logoff Is displayed. You briefly have the option to cancel the logoff, otherwise the logoff process is launched.
Mobility function 179 Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
Mobility function Logging on with forced, delayed logoff at a remote phone If the remote phone is busy and your administrator enabled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires. Logon via a key If a program key is configured for Mobility. S Press the "Mobility" program key. or Logon via the context menu Mobile logon Select and confirm the option shown in the idle display context menu Page 31.
Video function 181 Video function You can connect a USB camera to your OpenStage 60/80 so that during a call you can see the other call partner, assuming he or she has also connected a camera, and vice versa (see Page 34). The video function is deactivated by default Page 184) because it is not yet fully supported by all telephone systems. Prerequisite: A suitable USB camera is connected and the video function has been approved by the administrator and activated by you ( Page 184).
Video function Self view Prerequisite: The phone is in idle mode. In order to test whether your USB camera is working properly, activate the Self view function in the context menu (see also Page 35). Select and confirm the option shown in the context menu. You will see a video image of yourself and your surroundings on the display for approx. 10 seconds.
Video function 183 Consultation You can call a second partner during a video link. Select and confirm the option shown in the connection's context menu. Consultation The connection to the video caller is placed on hold and the video image is hidden. j Enter and confirm the second partner's station number.
Video function Holding a call You place the call on hold for example to consult with someone else in the room. Select and confirm the option shown in the connection's context menu. The video display is interrupted. Hold Following resumption, the two small video preview images appear first and then, after the context menu disappears, the video image of your call partner in singlescreen mode. Installing a USB camera You can connect most of the currently commercially available USB cameras.
OpenScape Voice functions 185 OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of OpenScape Voice functions is only available for the primary line. Feature toggle key for hunt group You can pick a programmable sensor key and program it as a feature toggle key for activating the "make line busy" and "stop hunt" functions.
OpenScape Voice functions Making anonymous calls Your administrator decides whether or not your caller ID (name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls. • If your caller ID is transmitted: your caller ID is displayed. • If your caller ID is suppressed: "unknown" is displayed.
OpenScape Voice functions 187 Temporarily activate anonymous calling for the next call If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: ^ Lift the handset. j Enter the code (see the table of codes Page 202). Z Wait until you hear the confirmation tone or announcement. j Dial the phone number of the party you want to contact. Caller ID transmission is reactivated after this call.
OpenScape Voice functions Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your administrator knows how long this list may be in the OpenScape Voice used on site in your facility. A connection is set up if a caller’s phone number matches a number in the selection list.
OpenScape Voice functions 189 Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was rejected. ^ j Lift the handset. Enter the code (see the table of codes Page 202).
OpenScape Voice functions Using abbreviated dialling Abbreviated dialling gives you access to a central list of frequently dialled phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This list is stored centrally and managed by your administrator. ^ j Lift the handset.
OpenScape Voice functions 191 Hunt group functions To ensure optimum handling of specific calls, your telephone can be assigned to a pickup group Page 59 and/or a hunt group. Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your administrator. Hunt groups are a simple solution for distributing calls to a group of telephones.
OpenScape Voice functions Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating ^ Lift the handset. j Enter the code (see the table of codes Page 202). Z Wait until you hear the confirmation tone. Deactivating Unmark the line as the end of the hunt group chain. ^ Lift the handset. j Enter the code (see the table of codes Page 202).
OpenScape Voice functions 193 Reachability You can make either serial calls or simultaneous calls on several sites. The features for this are • serial call • parallel call Prerequisite: The administrator has configured the respective feature for your main number in OpenScape Voice. Serial call Managing number lists/activating serial call Before the serial call number can be activated, a serial call list much be created. This can be prepared either by administrator or you can create it yourself later.
OpenScape Voice functions ^ j Lift the handset. Enter the code for the edit mode (see code table Page 202). The edit mode opens and you hear an announement with the follwoing information: • Feature name • Current status (active/inactive) • Number of numbers currently on the parallel call list You are prompted to do one of the following: • • • • Activate/deactivate the feature (only if numbers are already entered in the list) Call up the numbers currently entered in the list.
OpenScape Voice functions 195 Parking a call If you have answered a call for a colleague and cannot forward it to him, you can park the call. Park a call [ You are conducting the call. Let the other party know, e.g. that you hare trying to connect him. j Enter the code for parking (see code table Page 202). You hear a confirmation tone and the line number is announced. The other party hears a waiting melody. The caller hears a waiting melody.
OpenScape Voice functions Silent Monitoring If this function has been configured by administrator and enabled for the destination phone, you can join an active call of an internal station and listen in unnoticed (muted) or with the knowledge of the target station (active). Active silent monitoring Station A and B are on a call. You want to listen to the call but so that Station B does not notice but so that you can still talk to Station A.
OpenScape Voice functions 197 Muted silent monitoring Station A and B are on a call. You want to monitor the call but so that neither station notices. Your phone internal station A internal or external station B • You can hear station A but cannot talk to him because he cannot hear you • You can hear station B but cannot talk to him because he cannot hear you. • Station A and B can hear and speak to each other. ^ j ] Lift the handset.
OpenScape Voice functions One-way Intercom and Two-way Intercom function With One-way Intercom or Two-way Intercom, the loudspeaker or speakerphone function of a destination phone is activated automatically when the connection is established. Use of these functions is conceivable for example between an executive and secretary or between a doctor and receptionist.
OpenScape Voice functions 199 One-way Intercom From your phone, you can directly call any team member whose telephone has a loudspeaker. One-way Intercom with variable input of member number ^ Lift the handset. j Enter the code for One-way Intercom (see code table Page 202) followed by the one or two-digit member number of the respective team member. Z As soon as the connection has been established, you will hear a confirmation tone and can speak to the other party via the loudspeaker.
OpenScape Voice functions Announcing the local phone number You can use this function in order, for example, to identify the phone number of a phone in a conference room if it is not indicated on the display. ^ j ] Lift the handset. Enter the code for "Announcing the local phone number" (see code table Page 202). The phone number is announced. Then hang up. Dialling the last caller You can retrieve and dial the phone number of the last answered or dialled caller.
OpenScape Voice functions 201 Picking up out-of-hours calls If your switchboard is no longer attended after a certain time, an out-of-hours call function can be configured on one or more phones for this period. For example, if you hear one of the phones that has an out-of-hours call function configured ringing when the office is closed, you can pick up the call early from your phone.
OpenScape Voice functions Table of codes for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table. Print this page as an overview.
Impact Levels 203 Impact Levels Communication in a Public Sector Network (PSN) is split into areas of different impact levels (IL). The Impact Level dictates how you as a user should conduct the telephone call in question. It is described below how to determine whether your call partner belongs to a lower Impact Level when the connection is being established or has been established.
Impact Levels You can also answer the call if appropriate using the loudspeaker key or via the headset.
Impact Levels 205 Calls to a lower Impact Level If you are calling a partner with a lower IL, this will be displayed when the connection is established. Offhook dialling ^ j Lift the handset. Enter the station number. In the pop-up menu: Confirm or wait until the dial delay expires (see Page 118). Dial or In the pop-up menu: Confirm1. Repeat dialing S. Hawking The connection is set up. A special icon and the advisory "Lower IL" are shown on the display.
Impact Levels Conducting a call with a lower Impact Level If you have answered a call with a lower IL, this will be documented on the display. Conducting a call [ You are connected with the partner from a lower Impact Level (IL) zone. The advisory "Lower IL" is displayed in the second call line. Placing a call on hold If the held call has the status of a lower IL, the advisory "Lower IL" will also be displayed. Conference [ You are connected with two or more partners in a conference call.
Individual phone configuration 207 Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Appearance Select your preferred appearance for the menu display here. For sample display themes, see Page 27. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown.
Individual phone configuration Lamp brightness for TouchSlider Adjust the brightness of the TouchSlider Page 19 by choosing one of the six settings available. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown.
Individual phone configuration 209 Set the sensitivity of the TouchGuide Adjust the sensitivity of the TouchGuide Page 21 by choosing one of the four settings available. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. TouchGuide Select and confirm the option shown.
Individual phone configuration Contrast for the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. Phone Select and confirm the option shown. Display Select and confirm the option shown. Key mod. contrast Select the option shown.
Individual phone configuration 211 Screensaver Activate a screensaver for the telephone idle state. Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely. z You can also configure this setting via the WBM interface Page 265. Activating the screensaver Prerequisite: Your administrator have loaded pictures to the OpenStage. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Automatic screensaver activation Set how long OpenStage should be idle before the screensaver automatically activates. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown.
Individual phone configuration 213 Setting the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • • • • • v 5 seconds 10 seconds 20 seconds 30 seconds 60 seconds Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown.
Individual phone configuration Date and time You can choose the date and time display here. z You can also configure this setting via the WBM interface Page 265. Setting the time v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Date and time Confirm the option shown. Time Select and confirm the option shown. j Enter and confirm the time. Select and confirm the option shown.
Individual phone configuration 215 Time display format z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Time format Select and confirm the option shown. 24 Stunden Select and confirm the time format (12- or 24-hour display) in the context menu.
Individual phone configuration Setting daylight saving time z You can also configure this setting via the WBM interface Page 265. Prerequisite: Auto DST is deactivated Page 217. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Date and time Select and confirm the option shown. Daylight saving Select and confirm the option shown. Yes Select and confirm the option shown in the context menu.
Individual phone configuration 217 Automatic daylight saving time The Auto DST setting is provided for information purposes and can only be changed by your administrator. z v You can also access this information via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Date and time Select and confirm the option shown.
Individual phone configuration Audio Optimise the audio settings on your OpenStage for your environment and according to your personal requirements. Volumes Set the volume here, for instance, for the loudspeaker, handset or headset. Use the TouchSlider to adjust the current volume settings Page 19.
Individual phone configuration 219 Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: • Normal • Echoing • Muffled z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password.
Individual phone configuration Ringer file Select the option shown. ABC.mp3 Select and confirm the required ringtone file1 or "pattern." You will immediately hear the associated ringer melody. Confirm the selected ringtone file. Save & Exit Confirm the selected ringtone to use it or try a different ringtone. 1. The phone displays the current setting.
Individual phone configuration 221 Pattern melody z You can also configure this setting via the WBM interface Page 265. Prerequisite: You have chosen the "pattern" ringtone, see Page 219. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Ringer melody Select the option shown.
Individual phone configuration if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Open listening Select the option shown. Standard mode Select and confirm the setting you want1 in the context menu ("standard mode" or "US mode"). Save & Exit Select and confirm the option shown. Setting headset port use Here you set whether you are using a wired or cordless DECT headset.
Individual phone configuration 223 Special ringtones You can assign a special, individual ringtone to the following incoming calls and events in order to differentiate more easily between them: • • • • • • • Internal External Recall (callback) Emergency call Special 1 Special 2 Special 3 Prerequisite: administrator have activated the special ringtones. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active.
Individual phone configuration Settings for the "Pattern" ringtone type If you selected "pattern" as the ringtone type, you can make further settings for the pattern melody and pattern sequence: Ringer melody Select and confirm the option shown. 4 Select the required pattern melody in the context menu between 1 and 8 (e.g. 4). You will immediately hear the corresponding Ringer melody. Confirm the selected Ringer melody. Ringer tone sequence Select and confirm the option shown.
Individual phone configuration 225 Nonsecure voice communication tone and message Use this option to activate an alert tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message "Nonsecure connection" also appears. Prerequisite: Secure connection setup is the preference set by your administrator. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active.
Individual phone configuration Key click You can configure whether a key click should be audible when a key is pressed. You can also decide whether this should apply for all keys or only for the keys on the keypad. In addition, you can adjust the click volume or disable the sound. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password.
Individual phone configuration Setting the language and country Display language z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Language Select the option shown. Deutsch Select and confirm the language1 in the context menu. Save & Exit Select and confirm the option shown. 1.
Individual phone configuration You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català 5. Ceština 6. Cymraeg 7. Dansk 8. Deutsch 9. Eesti keel 10.English 11. English(US) 12.Español 13.Français 14.Hrvatski 15.Italiano 16.Latviešu Valoda 17.Lietuviø Kalba 18.Magyar 19.Nederlands 20.Norsk 21.Polski 22.Português 23.Românã 24.Slovenèina 25.Slovenski Jezik 26.Srpski Jezik 27.Suomi 28.Svenska 29.Türkçe 30. 31. 32. 33. Русски 34. 35.
Individual phone configuration 229 Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Country Select the option shown.
Individual phone configuration Context menu After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec.j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration 231 Alarm on changing the Impact Level If a call switches from a higher to a lower impact level (IL), this will be indicated by the pop-up text Lower IL change. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration Bluetooth Activating and deactivating Bluetooth Prerequisite: The Bluetooth function was activated by the administrator for your phone. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Individual phone configuration 233 Open Bluetooth discoverability You can use this function to set whether or not your OpenStage should be transparent to other Bluetooth devices when operating in Bluetooth mode. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration Bluetooth name for your OpenStage Here you can determine which name your OpenStage should use to register at other Bluetooth devices. z You can also configure this setting via the WBM interface Page 265. By factory default, the Bluetooth name is: OpenStage [MAC address of your telephone]. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password.
Individual phone configuration 235 Configuring pairing settings Pairing is used for checking the access authorisation of a Bluetooth device in a Bluetooth network. During the pairing process, a 128-bit connection key is created. This is used for subsequent identification. You can specify whether pairing should be Automatic, occur after a Prompt or not at all. z You can also configure this setting via the WBM interface Page 265.
Individual phone configuration Entering the pairing PIN The personal identification number (PIN) contains at least four alphanumeric characters. This PIN is used for securely pairing Bluetooth devices with your OpenStage. z v You can also configure this setting via the WBM interface Page 265. Press the key shown until the application’s "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password.
Individual phone configuration 237 Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager: • • • • • z Add a Bluetooth device Delete Bluetooth device list Connect or disconnect paired Bluetooth devices Remove single Bluetooth devices from the list Rename Bluetooth devices in the list You can also configure this setting via the WBM interface Page 265. Adding a Bluetooth device v Press the key shown until the application’s "Settings" tab is active.
Individual phone configuration Deleting all Bluetooth devices from the list You can delete the whole list if, for example, the devices are no longer in the area. v Press the key shown until the application’s "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Paired devices Select and confirm the option shown.
Individual phone configuration 239 Connecting/disconnecting a Bluetooth device Prerequisite: At least one Bluetooth device is listed. v Press the key shown until the application’s "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Paired devices Select and confirm the option shown. The Bluetooth pairing manager dialog is selected.
Individual phone configuration Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list if, for example, it will be away from the area for an indefinite period. v Press the key shown until the application’s "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Individual phone configuration 241 Blacklist for Bluetooth devices The blacklist contains the Bluetooth devices, for which a connection setup attempt should be rejected by OpenStage. The connection will only be allowed if the setup attempt comes from OpenStage. Adding a Bluetooth device v Press the key shown until the application’s "Settings" tab is active. Select and confirm the option shown. User if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration Network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the WBM interface. It also provides real-time data about the network activity of the phone. v Confirm the option shown. User if nec. j Network information Press the key shown until the "Settings" tab is active. Enter and confirm the user password. Select and confirm the option shown.
Individual phone configuration 243 Resetting user data The following user-specific settings changed via the phone menu or the WBM interface can be reset to factory settings. • Display settings • Language setting • Screensaver Personal images for the screensaver are delete and deleted default images are restored (administration e.g. using the OpenStage Manager). • Audio settings – Volumes – Settings Personal ringtone files are deleted and deleted default ringtone files are restored (administration e.g.
Bluetooth Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication between PCs, PDAs, and mobile telephones. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery procedure.
Bluetooth 245 Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenStage and save them in the phonebook. You can also send phonebook entries as vCards to other Bluetooth-enabled devices. Due to the diverse range of PCs, mobile telephones and PDA devices currently available, we are unable to provide universal instructions on how to transfer vCard files in this manual.
Bluetooth Sending to a paired device Select. Paired devices Select and confirm the option shown in the context menu for device. The vCard for the entry is sent. XYZ g Perform the necessary steps on the destination device to save the vCard data. or Sending to an unpaired device Options Select. Search Select and confirm the option shown in the context menu. A search is started and detected devices listed. XYZ g Select and confirm the relevant device in the list. The vCard is sent.
Bluetooth 247 Using a Bluetooth headset You can connect a Bluetooth headset to your OpenStage 60/80 which is approved for use with the OpenStage 60/80. Ask your administrator about approved headset types. It is not recommended to activate the open listening feature Page 57 in connection with a Bluetooth headset because this can lead to reduced quality depending on headset an environment. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenStage is activated Page 232.
Bluetooth Testing a Bluetooth headset o j or Repeat dialing 123456 if nec. X Press the key shown. You should now hear the on-hook signal in the headset. Enter the station number. In the pop-up menu: Select and confirm the option shown. The connection is set up as soon as your input in complete. If necessary, set the call volume.
Bluetooth 249 Using a Bluetooth Conference Phone You can connect a Bluetooth conference phone to your OpenStage 60/80 which is approved for use with the OpenStage 60/80. Ask your administrator about approved conference phone types. Connecting a "Konftel 60W" Bluetooth conference phone Below is an example of connecting and operating a "Konftel 60W" conference phone. Prerequisite: The Bluetooth function on your OpenStage is activated Page 232.
Bluetooth Konftel 60W Select the Konftel 60W on the list again. Connect Select and confirm the option shown in the context menu. The connection is immediately established and the Konftel 60W is ready for use. Testing the "Konftel 60W" Bluetooth conference phone Answering a call Prerequisite: The "Konftel 60W" conference phone is ready for use but turned off (see user guide "Konftel 60W"). The OpenStage is in idle mode. Both the phone and the "Konftel 60W" ring. The caller is displayed.
Backup/restore 251 Backup/restore Backups are usually made to a USB mass storage device and contain user-specific data. A backup includes the following components: • • • • • • • All user settings for configuration Call forwarding instructions with default destinations Phonebook entries with relevant data Ringtones Photos Screensavers Call list entries The USB mass storage device is only used to back up and restore the user area in the phone memory.
Backup/restore Saving user data v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. Creating a new backup Options Select and confirm the option shown. New{1} Select and confirm the option shown in the context menu. Replacing an existing backup 17.08.
Backup/restore 253 Restoring user data v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select and confirm the backup you want. Restore Select and confirm the option shown. Backup password Select and confirm the option shown. j Enter and confirm the backup password.
Backup/restore Deleting a user backup on a storage medium You can delete invalid or older backups on your USB medium. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select and confirm the backup you want. Delete Select and confirm the option shown.
Backup/restore 255 Displaying and checking backups on USB media Check which backups are stored on the medium. v Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.
Call recording Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants. You should configure a recording button in order to simplify handling of manual call recording Page 92. It is assumed in the description below that a corresponding key has been configured.
Call recording 257 Explanations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone. This can be any incoming or outgoing call. It is immaterial here whether a call is set up directly via the telephone or via an application.
Call recording Multiline In terms of call recording, no distinction is made between multiline and singleline. If recording has started, recording is performed, otherwise not. The recording status of a line persists as long as calls are connected to this line. For example, if line A is being recorded (initiated manually) and you switch to line B or line A is placed on manual hold and you switch to line B, the recording is ended and a partial recording saved.
Call recording 259 [ The station answers. You hear a beep, the recording symbol | is shown on the display and the recording button LED remains lighting. The call is now being recorded (see also Page 257) You can pause the recording at any time and continue it again. ] or n If you end the call, the AutoStart process is set up again for the next call. Controlling call recording Starting call recording manually during a call Prerequisite: Manual mode or AutoStart is selected. You are conducting a call.
Call recording Consultation during call recording Prerequisite: You are conducting a call. Recording has started. The recording button LED is lighting. You initiate a consultation – your main call is placed on hold as a result while the consultation is being performed. j [ The recording is paused while you initiate the consultation. The recording symbol | on the display disappears. If the consultation partner answers, the consultation call is recorded.
Call recording 261 Call recording while alternating Prerequisite: You have an active or held consultation or second call. Recording has started. The recording button LED is lighting. [ You are connected with the second party. You hear a beep and the recording symbol | is shown in the line for the second call. Select and confirm the option shown in the context menu for this connection. Alternate [ You are switched to the main call.
Call recording You hear a beep and the recording symbol | is shown again in the line for the conference call. Your call is included in a conference during the recording. Prerequisite: You are conducting a call that is being recorded. You are to be included in a conference by your call partner. You are placed on hold while the conference is being set up. Z You hear the music on hold while your call partner is setting up the conference.
Call recording 263 Diagnostic information This information overview in the user area of the service menu provides you with information on the current configuration of the telephone: v Confirm the option shown. User if nec.j Diagnostic information Press the key shown until the "Settings" tab is active. Enter and confirm the user password. Select and confirm the option shown. You see a numbered list of telephone parameters with the current settings.
Call recording Diagnostic.Information 27 route.2.gateway: None 28 route.2.mask: None 29 mac-address: 0001e325eaca 30 discovery.mode: Manual 31 dhcp.reuse: No 32 lan.port.type: 0 33 pc.port.status: None 34 pc.port.type: 0 35 pc.port.autoMDIX: No 36 vlan.id: 37 qos.layer.2: 38 qos.layer.2.voice: 5 39 qos.layer.2.signalling: None 40 qos.layer.2.default: 0 41 qos.layer.3: Yes 42 qos.layer.3.voice: 13 43 qos.layer.3.signalling: 7 44 lldp.med.
Web interface (WBM) 265 Web interface (WBM) You can configure a number of settings for your phone via the WBM interface. Communication is via a secure HTTPS connection. Access to the WBM interface must be activated by administrator. Calling up the WBM interface For more information on the IP address, the WBM interface address, and how to connect the telephone to the network, refer to the section entitled "Network information" Page 242.
Web interface (WBM) User menu All settings that you can make via the WBM interface’s user menu can also be made via the phone’s user menu Page 47.
Web interface (WBM) – – – – – – Direct destination Page 78 – No reply delay (seconds)1 V Page 82 – Alerts – Visual alerts V Page 101 – Audible alerts V Page 101 – Forwarding partyV Page 101 – Handling – Allow call waiting V Page 110 – Allow DND V Page 170 – Allow busy when dialling V Page 119 – CTI calls – Allow auto-answer V Page 114 – Allow beep on auto-answer V Page 114 – Allow beep on auto-reconnect V Page 115 Connected calls – Allow call transfer V Page 111 – Allow call join
Web interface (WBM) – Discoverable V Page 233 – Pairing mode V Page 235 – PIN for pairing V Page 236 – Last connected device – Device address[1] – Device name[1] – Device class[1] – Call logging – General – Enable call log V Page 166 – Missed calls1 V Page 166 – Answered elsewhere – Delete entry – Video Call – Video on V Page 184 Phone – Display settings – Levels – Slider brightness V Page 208 – Key module contr. V Page 210 – TouchGuide V Page 209 – Misc.
Web interface (WBM) Security – Password – Current Password – New password V Page 171 – Confirm password Diagnostic information V Page 263 269
Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with colouring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
Local user menu 271 Local user menu Opening the user menu on the phone Press the v key to open the user menu. On the Settings tab, select the User menu option. You are prompted to enter the User password Page 171. Confirm this with OK. The options of the user menu are available. User menu display The majority of settings that can be made via the user menu on the phone, can also be made via the WBM interface Page 265.
Local user menu – 2 – 3 – 4 – 5 – 6 – 7 – 8 – Ringer tone sequence 1 Page 221 – 1 – 2 – 3 – 4 – 5 – 6 – Room characterNormal Page 219 – Normal – Echoing – Muffled – Open listeningStandard mode Page 221 – Standard mode – US mode – Headset socketCordless headset Page 222 – Wired headset – Cordless headset – Conference unit – Special ringtones – Internal call – OptionsSave & Exit – Exit (no save) – Available Yes/No – Ringer Pattern Page 223 – Ringer melody 2 Page 223 – Ringer tone sequence 1 Pa
Local user menu 273 – Available Yes/No – Ringer Pattern – Ringer melody 2 – Ringer tone sequence 1 – Special 2 – OptionsSave & Exit – Exit (no save) – Available Yes/No – Ringer Pattern – Ringer melody 2 – Ringer tone sequence 1 – Special 3 – OptionsSave & Exit – Exit (no save) – Available Yes/No – Ringer Pattern – Ringer melody 2 – Ringer tone sequence 1 Page 223 Page 223 Page 223 Page 223 Page 223 Page 223 Page 223 Page 223 Page 223 ! Configuration? – Outgoing calls? – OptionsSave &
Local user menu – All calls g Page 81 – Enter destination (context menu) Page 79 – List of saved numbers (context menu), if applicable – Edit favorites (Context menu) Page 79 – Options Save & Exit – Exit (no save) – Destination 1 – Destination 2 – Destination 3 – Destination 4 – Destination 5 – Copy Page 80 – Paste (if copying is active) Page 80 – Busy g Page 81 – Enter destination (context menu) Page 79 – List of saved numbers (context menu), if applicable – Edit favorites (Context m
Local user menu 275 – Yes – No – Allow DNDYes Page 170 – Yes – No – Busy when dialling Yes Page 119 – Yes – No – CTI Calls? – OptionsSave & Exit – Exit (no save) – AutoAnswer Yes Page 114 – Yes – No – AutoAnswer beep Yes Page 114 – Yes – No – AutoReconnect beep Yes Page 115 – Yes – No – Connected calls? – OptionsSave & Exit – Exit (no save) – Allow call transfer Yes Page 111 – Yes – No – Allow call joining Yes Page 73 – Yes – No – Allow exit conf Yes Page 122 – Yes – No – Allow hold rem.
Local user menu – – – – – – No – Secure call alert Yes Page 225 – Yes – No – Toggle associate Yes Page 110 – Yes – No – Lower IL alert Page 231 – Yes – No Context menu – Automatic menu...
Local user menu 277 – No – DiscoverableYes Page 233 – Yes – No – Telephone nameOpenStage 80 Page 234 – PairingPrompt Page 235 – No – Prompt – Automatic – Pairing PIN**** Page 236 – Paired devices Page 237 – Options – Exit – Add device – Delete all – Nokia HS-54W – Disconnect/Connect – Set as conference unit – Delete – Rename – Blacklist Page 241 – Options – Exit – Add device – Delete all – Call logging – General Page 166 – Options: Save & Exit – Exit (no save) – Enable call logYes Page 166 – No –
Local user menu – Restore selected – Restore all – Cancel restore – Backup password – Backup ID – Phone book Ignore – Ignore – Restore – Call logs Ignore – Ignore – Restore – Menu data Ignore – Ignore – Restore – Screensaver imagesIgnore – Ignore – Restore – All clip images Ignore – Ignore – Restore – All ringer tones Ignore – Ignore – Restore – All midlet data Ignore – Ignore – Restore – Replace Page 252 – Options Start backup – Start backup – Cancelling Backup...
Local user menu 279 – Display settings? – OptionsSave & Exit – Exit (no save) – Display themeCrystal sea Page 207 – Crystal sea – Warm grey – Key mod.
Local user menu – Change user password Page 171 – OptionsSave & Exit – Exit (no save) – Current password – New user password – Confirm password – Phone lock Page 174 – OptionsSave & Exit – Exit (no save) – Lock phoneNo – Yes Network information? – – – – – – – – – – – – OptionsExit Phone address Page 242 Web address IP address LAN RX LAN TX PC RX PC TX LAN autonegotiatedYes LAN information10 Mbps full duplex PC autonegotiated Yes PC information Link down Diagnostic information Page 263 Reset? – O
Local user menu Key functions Normal You can program the following functions on the Normal of the function keys: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Selected dialing Repeat dialing CF unconditional CF busy CF no reply CF unconditional - any CF unconditional – int. CF unconditional – ext. CF busy - any CF busy – int. CF busy – ext. CF no reply - any CF no reply – int. CF no reply – ext.
Local user menu Shifted You can program the following functions on the Shifted of the function keys: • • • • • • • • • • • • • • • Selected dialing Repeat dialing Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Directed pickup Callback Cancel callbacks Consultation Start application Pause callbacks Resume callbacks
Index Index Numerics 2nd alert ................................................................... 62 A Accepting calls multi-line .............................................................. 125 Administration .......................................................... 49 AICS Zip tone ........................................................... 71 Alerts ...................................................................... 101 Announcing the local phone number ......................
Index D G Date ........................................................................ 214 Daylight saving ....................................................... 216 Deactivating the ringer temporarily ......................... 169 Deleting entries ...................................................... 166 Destination phone number ..................................78, 84 Diagnostic call .......................................................... 50 Dial plan ........................................
Index Line preview ........................................................... 153 Line status ................................................................ 38 Line utilization .......................................................... 24 Lines hot/warm line ....................................................... 129 List for phone numbers and contacts ..................... 155 Location of the telephone ........................................... 4 Logging on and off as a mobility user ..................
Ringer off ................................................................ 168 Ringtone for lines ................................................... 150 Ringtone sequence ................................................ 151 Rollover .................................................................. 154 S Safety precautions ..................................................... 3 Save destination phone number .............................. 79 Saving a destination phone number .........................
Display icons Display icons Application tab Telephony interface Page 37 Phonebooks Page 40 Call lists Page 43 Voicemail Page 46 Program/Service menu/Applications menu Page 47 Help function Page 49 Status bar The ringtone is deactivated Page 168 Operating data is sent to the server Page 50 The "Do not disturb" function is activated Page 169 The phone lock is activated Page 174 The Bluetooth function is activated Page 232 A mobile user is logged on to the telephone Messages You hav
Display icons MultiLine Call for the corresponding line Call for a line with suppressed ringtone Page 154 "Hold reminder" is activated Page 104 The line is currently not available The line is busy The line is free Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number E/A Cockpit Not available Available Call forward to assistant (if available) Ring immediately (call forwarding cleared) Call forwarding to mobile phone Call forwarding to answering
