Operation Manual
14 General information
Service
If you experience problems or defects with the phone, please dial the service number for your
country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission and for connection to the
LAN. It can also be used as a workstation device. Any other use is regarded as unauthorised.
Telephone type
The identification details (exact product designation and serial number) of your telephone can be
found on the nameplate on the underside of the base unit. Specific details concerning your com
-
munications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or
problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimise display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view of the display while
eliminating light reflexes.
– Adjust the contrast as required
Page 207.
Single-line telephone/multi-line telephone
Your OpenStage is a "multi-line telephone" . This means that multiple lines can be configured,
which is not the case with single-line phones. Each line is assigned an individual phone number
which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones Page 24.
The "Overview" tab on the telephony interface provides information about the lines configured on
your phone and the current status of each line
Page 38.
When using a multi-line phone to make and receive calls, certain particularities must be taken into
account
Page 125.
Our service department can only help you if you experience problems or defects with the
phone.
Should you have any questions regarding operation, your specialist retailer or network ad-
ministrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.