Operation Manual

Making calls with multiple lines 147
Making calls in the E/A Cockpit team
Using DSS keys
These keys are configured in such a way that every phone can be reached by
every phone in the group. The only exception is when both secretaries have the
"Off Desk" status and variable call forwarding is configured, then calls are for
-
warded to the destinations of the variable call forwarding. The DSS keys are also
used for consultation calls.
Calling the executive’s mobile phone or connecting to the mobile
phone
If an executive is away, the secretary can reach him directly on his mobile phone.
If necessary change to the
E/A Cockpit tab.
Open the context menu.
Select and confirm the option shown.
E.g. Executive 1select and confirm the option shown The mobile phone rings
and Executive
1 answers.
If you have a call on hold, you can connect the other station with Executive 1 by
simply hanging up.
Answering and connecting calls
The procedure for answering and connecting calls in the team is exactly the
same as described in chapter
”Making calls in an executive-secretary team”
Page 135.
Second call
Prerequisite:
"Allow call waiting" is activated.
The respective other secretary has the "Off Desk" status or
The other secretary is already on a call and active call forwarding is set to your
phone.
If you receive a second call, you can accept, ignore, forward or reject it. Detailed
information on this can be found from
Page 108.
If you have answered a second call, you can connect the call via consultation or
using the DSS keys.
My status At Desk g
Call mobile g
Executive 1 12345 g