Operation Manual

196 OpenScape Voice functions
Silent Monitoring
If this function has been configured by administrator and enabled for the desti-
nation phone, you can join an active call of an internal station and listen in un-
noticed (muted) or with the knowledge of the target station (active).
Active silent monitoring
Station A and B are on a call. You want to listen to the call but so that Station B
does not notice but so that you can still talk to Station A.
• You can hear and talk to station A.
• You can hear station B but cannot talk to him because he cannot hear you.
• Station A and B can hear and speak to each other.
^ Lift the handset.
j Enter the code for active silent monitoring and the destination number (see code
table
 Page 202). You are connected to the call and can listen. If necessary
notify station A.
] End the silent monitoring unnoticed by replacing the handset.
Your phone
internal station A
internal or external station B