User Manual

14 | U n i q A i r
6 Troubleshooting
1. The front panel touchscreen buttons do not respond and/or the fan
does not start or adjust
• Unplug and reconnect the power cord. If this does not help,
reset the device as described in section 6.1.
2. WPS/WiFi connection fails
• Keep the power cord plugged in. Press the WiFi button and
timer button on the front panel in quick succession. The device
will restart and rerun the WiFi network search process from the
beginning. Follow the instructions on WPS/WiFi connection in
section 4 of the user's guide.
3. Unable to add air purifier to App for Uniq/UniqAir.
• Make sure that the mobile device and Uniq air purifier are
connected to the same WLAN.
• Ensure that you have the latest version of the App for
Uniq/UniqAir. Update the app from the app store (Google Play
or App Store) as needed.
• Try re-adding the purifier to the app after upgrading to the
latest app version. Follow the instructions in section 4 of the
manual.
• Mobile operating systems are continuously being updated, and
their latest versions may be momentarily incompatible with the
app. We continuously update the App for Uniq and UniqAir
apps to maintain compatibility with the latest operating system
updates.
6.1 Device reset
You can restart the device and WiFi from the beginning by resetting the air
purifier’s settings.
1. Press the WiFi button and timer button on the front panel in quick
succession.
2. The device will restart and rerun the start cycle.