Upgrade Path Manual

PORTAL TI

Document Number: PTL1030 Page 1 of 4

Document Name: Portal 2 to Portal 3 Upgrade Instructions

Portal 2 to Portal 3 Upgrade Path

In order to upgrade from Portal 2 to Portal 3, you MUST have a laptop and an Internet

connection, and an Arbor board installed in at least one Portal. You WILL NOT be able to

move any information over from the Portal 2 cards to the Portal 3 cards – you will be

starting fresh.

1. Record all pertinent information from your Portal 2 Setup screens onto the following

pages.

2. Print all accounting reports and house account reports from Portal 2 machines.

3. Power down the Portals and remove the C and D drives. Keep the C and D drives in a

secure place for data backup.

4. Make sure an Arbor carrier board is installed in at least one machine. That machine will

be the primary Portal.

5. Insert the new C drive into the top slot and D drive into the bottom slot of the machine(s).

6. Power up the primary machine. Enable the server on the primary Portal by entering the

code 4401 then Enter on the keypad. Login to Maintenance Mode using UserID 00 and

Password 00. Go to Setup>Enable Local Server. The Portal will reboot and start up in

Out of Service mode.

7. Log into the Maintenance screen and ensure that the Portal ID is 1 for the primary Portal.

8. Using a laptop or desktop PC, access the management application by entering the

following into the address bar:

http://XXX.XXX.XXX.XXX:9810/web (where XXX equals your site IP address)

9. Login to the application using UserID 00 and Password 00. Enter the information for Site,

Products, Device Profiles, POS Interface (if required), and Devices according to the

information you wrote down from Portal 2. Follow the instructions in the Portal Owners

Manual.

10. Reboot the primary Portal and power up the secondary Portal, if applicable. Both Portals

will start up in Out of Service mode.

11. Assign the device profiles to each machine according to the Portal Operations Manual.

12. Login in to Maintenance Mode and make a Cash Withdrawal (withdraw all money from

the coin and bill dispensers in the machine) and then make a Cash Deposit so that cash

reporting will be accurate.

13. The Portals will now be operational.

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PORTAL TI Portal 2 to Portal 3 Upgrade Path In order to upgrade from Portal 2 to Portal 3, you MUST have a laptop and an Internet connection, and an Arbor board installed in at least one Portal. You WILL NOT be able to move any information over from the Portal 2 cards to the Portal 3 cards – you will be starting fresh. 1. Record all pertinent information from your Portal 2 Setup screens onto the following pages. 2. Print all accounting reports and house account reports from Portal 2 machines. 3.
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PORTAL TI Programming Information Site Information: Site Name: Wash Equipment * * List the Car Wash equipment manufacturer and model. For conveyor washes, also list the mfr & model of the controller. Credit Configuration: Dialup Internet Cards Accepted: Visa MC AmEx Discover Merchant ID: Mercury Gift Cards accepted? Yes No Mercury Merchant ID: Wash Packages: List in the order it will displayed on the screen from top to bottom.
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PORTAL TI Wash Feature Text: The feature text will be shown on the Wash Menu Screen. The screen allows up to 7 lines, 16 characters per line. Line Wash 1 Wash 2 Wash 3 Wash 4 1 2 3 4 5 6 7 Added Services: List services in the order it will be displayed from top to bottom. Check the appropriate relay and associated wash.
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PORTAL TI Combo Mode: (applies to combination wash equipment only) - Customer Choices: (e.g.