Owner's Manual Instruction Manual

P O R T A L
Document Number: PTL1028
Document Title: Portal 3 Owners Manual
Symptom
Possible
Cause
Test
Resolution
Card reader not
recognizing card
inserted.
Bad Display
I/O board.
Verify 5V power LED on display I/O board.
Disconnect Card Reader connector from Display
I/O Board.
Short pins 1 & 7 and release. If you do NOT get a
“Bad Card Read”, the Display I/O Board is bad.
Replace Display
I/O Board.
10.7 Coin Acceptor
This component allows the Portal TI to accept U.S. quarters, dollar coins and up to four different bi-metal
tokens.
10.7.1 Coin Acceptor Cleaning and Maintenance
Check the coin-accepting system for proper operation each time you remove cash from the vault.
Customers have been known to insert invalid coins, debris and bills into the coin box.
In addition, the two optical sensors must be cleaned periodically. Use a cotton swab daubed in isopropyl
alcohol to wipe the inner wall area inside the first two inches of the coin slot.
If the unit malfunctions and a good cleaning does not solve the problem, reprogram the acceptor as
described in Programming the IDX Acceptor.
10.7.2 Programming the IDX Acceptor
The unit comes equipped to accept either U.S. quarters or dollar coins. The unit will also accept site-
specific tokens.
In order to complete the programming you must have six of each of the tokens and coins you wish to
accept. It is very important that you follow these directions exactly. The IDX acceptor will average the
variances in these different sample coins during programming, and calculate a more accurate reference
model. Using less than six different coins will invalidate the average variance generated by this process.

Note:
The IDX can ONLY be programmed with the Portal TI at the Test Devices - Test Coin Acceptor
screen. When inserting coins into the IDX, you must be sure to close the cover completely.
Please refer to the block diagrams shown below while programming the IDX coin acceptor.