Installation Instructions

package to avoid damage to the BCM.
Care should be taken when unpacking to avoid scratching the BCM.
Special care should be taken when transporting inside the plant to avoid
damage and contamination of the BCM.
11.3 Content of check
a) Check if the BCM label meets the requirements;
b) Check the BCM housing for obvious physical damage;
c) Check the BCM pins for physical damage.
12 After-sales service and guarantee
Customers can return and claim in accordance with the return regulations and
claims regulations in the contract in accordance with the terms set out in the quality
assurance agreement signed with UAES.
The UAES customer service engineer is responsible for promptly contacting the
customer, returning the product returned due to quality problems to the company,
and receiving the return and exchange of the customer's BCM product in the manner
specified in the agreement. If UAES does not have a resident customer service
engineer in the customer's area, the salesperson can notify the customer of the
contact method of the customer service engineer of the company. The specific
matters of after-sales service will be handled by the customer service engineer.
Whether the customer complains about the company's products orally or in writing,
the Department that receives these complaints is obliged to transmit the customer's
information to the sales department and the customer service engineer in a timely manner.
The customer service engineer is responsible for contacting the customer, confirming the
specific situation and details of the customer's reflections and complaints, and
coordinating the connection when necessary. Personnel from relevant internal
departments went to the scene for confirmation.