TruVision SVR System User Guide P/N 1072652A • REV 01.
Copyright, Trademarks, and Certifications Interlogix® TruVision SVR™ Software User Guide, product version 1.0. This guide is item number 1072652A, dated September 19, 2013. Copyright © 2013 United Technologies Corporation Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved. Trademarks and patents Interlogix, TruVision, and logos are trademarks of United Technologies.
Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CHAPTER 1 TruVision SVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TruVision SVR System User Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 TruVision SVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PTZ Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PTZ Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 TruVision Software Video Recorder . . . . .
Table of Contents Adding Cameras to SVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 CHAPTER 6 Secure TruVision SVR Installation Checklist . . . . . . . . . . . . . . . . . . . 35 Limit Access to the Users Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Review Machine-Wide DCOM Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 6 TruVision SVR System User Guide
Introduction
CHAPTER 1 TruVision SVR Overview TruVision SVR System User Guide Overview The TruVision Software Video Recorder (SVR) System User Guide discusses the general capabilities and technical specifications of the TruVision SVR system. This document also discusses the related configuration requirements for the TruVision Navigator software.
TruVision SVR Overview TruVision SVR Configuration Storage Space Reservation TruVision SVR content is stored in separate tracks that contain information on the index, video status, and events. TruVision SVR always keeps a certain amount of disk space reserved to be in accordance with Microsoft’s drive guidelines. Ten percent of the overall disk space is reserved for these guideline requirements and an additional ten percent is reserved for event storage.
Digital Video Prerequisites Digital Video Prerequisites Time Synchronization For digital video system to work properly, time must be synchronized on all computers. Third-party tools are available to synchronize times across multiple time zones. If no NTP source is available, TruVision Navigator server can be used as the NTP server.
TruVision SVR Overview 12 TruVision SVR System User Guide
CHAPTER 2 TruVision SVR Network Configurations It is very important that all computers on the TruVision SVR Network are on the same domain or trusted domain. If they are not, the TruVision SVR will not function properly. Network Configuration The following firewall and permission information needs to be configured correctly for the TruVision SVR to work correctly. Windows Firewall By default, the Windows firewall is enabled.
TruVision SVR Network Configurations • UDP Port (5000) ICMP Settings: • Allow incoming echo requests Windows Authentication Model The process used by Windows to verify a client’s identity is called authentication. In order to properly set up a system or troubleshoot an existing installation, the first step is to determine the identity of the client attempting to connect to the server.
DCOM Configuration DCOM Configuration The DCOM settings must be the same on all computers connected to the TruVision SVR. Be sure to close all security management system applications that may be connected to the recorder. 1. 2. 3. 4. 5. 6. 7. 8. 9. In Windows, from the Start menu select Run Type dcomcnfg and click [OK]. Access the Distributed COM Configuration Properties by navigating to Component Services > Computers > My Computer. Right-click on My Computer and select Properties.
TruVision SVR Network Configurations 16 TruVision SVR System User Guide
CHAPTER 3 TruVision SVR Installation TruVision Software Video Recorder The TruVision SVR is a network recorder designed to store video obtained from IP cameras. When configuring the IP cameras, be sure to configure the correct IP address in the client software. Two network cards may be installed on the TruVision SVR system. When using a second network card to connect to a network independent from that of the host system, the second network must have a different subnet.
TruVision SVR Installation System Hardware Requirements Component Minimum Recommended High Notes Below configuration is tested to support 32 IP cameras recording at 4CIF resolution with 30fps, 50% compression, and motion detection enabled. (82% CPUUtilization) Below configuration is tested to support 32 IP cameras recording at 4CIF resolution with 30fps, 50% compression, and motion detection enabled.
TruVision Software Video Recorder 5. Click [Next]. After the installation is complete, the SVR Management Console is displayed. This dialog is used to configure the location of data for the network recorder. a. Under Available locations, all local harddrives and mapped network drives are listed. Select a drive and click the arrow key to move the selection to the other column (Selected Locations).
TruVision SVR Installation Adding TruVision SVR to TruVision Navigator After the installation is completed, TruVision SVR needs to be added to the TruVision Navigator device tree. To add an SVR to the Navigator, follow these steps: 1. Click [Add Device] button and Select [Add Manually]. Note: 2. 3. 4. 5. 6. 7. Embedded discovery tool in Navigator does not support discovery of SVR. Select [SVR] from the drop down menu for the Device Type. Enter desired name for the [Device Title].
Adding TruVision SVR to TruVision Navigator 2. 3. 4. 5. Click [Licensing] to see the licensed features. Click [Update License]. A new window will appear. Enter the number of licenses needed for each SVR server, 3rd party cameras, and Interlogix cameras to the related fields. As these quantities are entered, the “Customer Key” will be updated automatically.
TruVision SVR Installation Note: Some network devices such as routers and switches may broadcast it to all devices instead of delivering data only to subscribed clients. Slow (10 Mbps) devices cannot handle the traffic. It may be possible to resolve these issues by using 100 Mbps or higher devices.
Adding TruVision SVR to TruVision Navigator the TruVision SVR installation. These applications can be found on the TruVision SVR disc and deployed individually using your preferred unattended technology. Third-party Prerequisites Application TruVision SVR Disc Location Recommended Commands Microsoft .NET 4.0 Runtime .\ISSetupPrerequisites\{074EE22F-2485-4FED-83D1AAC36C3D9ED0}\dotnetfx35.exe /v /q /norestart Microsoft XML Parser 6.0 .
TruVision SVR Installation PTZ Control Refer to your specific camera user guide to see its specific PTZ Control capabilities. To see specific camera capabilities, please refer to www.interlogix.com. PTZ Connections PTZ devices without a built-in IP device require a serial connection to an IP camera or video server (via RS-232, RS-485, or RS-422 standard). For more information, refer to the manufacturer’s documentation.
TruVision Software Video Recorder
CHAPTER 4 TruVision SVR Capabilities The following chapter discusses features and capabilities of a TruVision SVR system. TruVision Navigator support TruVision SVR is supported by TruVision Navigator 5.0 and later releases. Refer to the TruVision Navigator User Manual for more information on specific functions described. Configurations Menu and Capabilities Health Diagnostics TruVision SVR is able to provide health diagnostics information via TruVision Navigator.
TruVision SVR Capabilities Various settings can be applied to the camera including picture settings, camera settings, event management, and audio input settings. Camera status can be checked and updated with [Get Camera Status] button in this menu. Motion Detection (AI) TruVision SVR is able to detect moving objects or people within the camera’s field of view. Motion detection can be customized to: • Detect motion in only certain regions of the camera’s view.
Configurations Menu and Capabilities Recording Configuration TruVision SVR also configures the recording settings of the cameras via the device configuration window in TruVision Navigator interface. Right-click on SVR and select [Configure Device] and select [Recording] tab. Various settings including recording mode, event recording mode, and compression settings can be applied to the camera with this interface. For more information, refer to Chapter 5: Cameras on page 31.
TruVision SVR Capabilities Network storage A TruVision SVR can be set to record video to a network storage location which the TruVision SVR will treat as another local storage drive. To select a network attached storage (NAS) for recording, launch the SVR Management Console from the Windows Start menu. In the SVR Management Console, select the storage tab to make the changes. A full list of features is provided in the Device Feature Matrix chart located on the TruVision Navigator webpage at www.interlogix.
CHAPTER 5 Cameras For a list of currently supported cameras, visit: www.interlogix.com/video. Supported Camera Functionality The following list of settings can generally be configured on the cameras currently supported by TruVision SVR. However, not all cameras listed support all listed functionality. Audio Specifies whether Audio is implemented on this camera (Audio incoming from the camera to the recorder). Selecting “Yes” denotes that Audio is supported and is recorded on the TruVision SVR.
Cameras Camera Motion Detection Specifies whether the camera supports Camera Motion Detection and if it’s used as part of the schedule. Change Password Capability Specifies whether the user can change the password on the camera via the software. Contrast Allows the user to adjust the camera’s image contrast. Exposure Allows the user to adjust the camera’s image exposure or the amount of time light is allowed to pass through the camera lens.
Supported Camera Functionality Multiple Video Inputs Specifies whether the camera is a multiple video input camera (typical a 4 channel encoder). Name Specifies the name of the camera as given by the user. PTZ Allows the camera to be controlled via pan, tilt zoom functionality of the video viewing software. Quality Allows the user to adjust the camera’s image quality. Recording on Camera Allows the user to configure recording to the internal storage of a camera if supported by the camera.
Cameras White Balance Allows the user to adjust the camera’s image white balance. Adding Cameras to SVR There are two ways to add IP Cameras to a TruVision SVR server: • Adding manually • Adding from the list of discovered devices Add Cameras to an SVR Recorder with the Discovery Tool Adding IP cameras from the device discovery list is a convenient way to assign single or multiple cameras to an SVR recorder. 1. 2. 3.
CHAPTER 6 Secure TruVision SVR Installation Checklist This chapter describes the steps for making the TruVision SVR installation more secure. The intention of this chapter is not to cover general Windows security practices and guidelines, but to assist IT professionals in applying these practices and guidelines to Interlogix video products. Limit Access to the Users Group By default, TruVision SVR is installed with access granted to all clients.
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CHAPTER 7 Device Discovery and Management For a list of currently supported cameras, visit: www.interlogix.com. Device Discovery The Device Discovery tool provides an easy way to discover the devices and make them ready for recording in the system. Device discovery tool is available via various paths in TruVision Navigator, and is used for discovering recorders, cameras, and encoders in the network.
Device Discovery and Management • • • • Rebooting device(s) Getting Firmware Version of device(s) Opening Web Page of a device Checking default credentials of device(s) Device List Provides a list of devices in the network. For convenience, devices can be grouped together by their type or brand. The list can also be sorted by one of the columns by keeping the selected groupings. ‘Connected To’ column provides the information on the recorder each camera is recording to.
Discovery Tool Feature Capability Matrix by Camera Model Discovery Tool Feature Capability Matrix by Camera Model The Device Discovery Tool currently supports the following functions for each manufacturer.
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CHAPTER 8 Recovery Tool The TruVision SVR Recovery Tool is used to restore system information that may have been lost as a result of upgrading from an earlier version of TruVision SVR to TruVision SVR 7.0.825 or from removing storage locations containing SVR files. Without this system information the video will not be viewable on a TruVision Navigator client until the recovery tool is run. The recovery tool can be run while the TruVision SVR is either recording or not recording.
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Index A Anti-virus software ......................................... 11 C TruVision SVR Capabilities .................................... 27 SVR Installation ...................................... 17 SVR Network Configurations .............. 13 Cameras ............................................................ 31 D DCOM configuration ..................................... 15 DCOM Settings TruVision SVR ........................................ 35 Digital video .........................................
Index 44 TruVision SVR System User Guide