Moxi™ behind-the-ear (BTE) hearing aid guide
Thank you Your hearing aids Thank you for choosing Unitron Moxi hearing aids. Hearing healthcare professional: _______________ At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone.
Quick reference Table of contents Low battery warning Changing batteries 2 beeps every 30 minutes Plus (+) Signs Your hearing aid at a glance....................................................2 Putting your hearing aids on your ears...................................4 Turning your hearing aids on and off .....................................6 Battery size Battery information .................................................................8 Tips for wearing hearing aids for the first time...........
Your hearing aid at a glance 1 Tube - sound travels down the tube to the speaker unit and that is attached to your hearing aid 1 2 2 Microphone - sound enters your hearing aid via the microphones.
Putting your hearing aids on your ears BTEs with custom shells Your behind-the-ear (BTE) may be color-coded with a small dot on the battery door: red = right ear; blue = left ear. 1. Hold the custom shell between your thumb and index finger. The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear. BTEs with tubes 1. Hold the tube where it attaches to the dome and gently push the dome into your ear canal.
Turning your hearing aids on and off Your hearing aids have a three-position battery door that acts as an off/on switch and that allows access to the battery compartment. 1. 2. 3. Note: When turning your hearing aid on and off while it is on the ear, grasp the top and bottom of the hearing aid with your index finger and thumb. Use the index finger of your opposite hand to open and close the battery door. 1. ON: Close the battery door fully. Note: It may take 5 seconds before the hearing aid turns on.
Battery information To replace the battery, fully open the battery door for access to the battery compartment. Replacing the battery 1. 2. 3. 4. Low battery warning Two long beeps indicate the hearing aid battery is low. After the low battery warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries into the hearing aids.
Caring for batteries Always discard batteries in a safe and environmentally friendly way. To prolong battery life, remember to turn your hearing aids off when not in use. Remove the batteries and keep the battery door open while hearing aids are not in use. This will allow internal moisture to evaporate. Tips for wearing hearing aids for the first time 1. Start in a quiet room at home first to get used to the new sound quality.
6. Make notes at the back of this booklet, write down difficult situations and describe what any unpleasant noises were like. This information will help your hearing healthcare professional to fine-tune the devices better for you. 7. Involve your family and friends in this familiarization period. For example, ask someone to set the television to a comfortable volume. 8.
Your hearing aids beep to indicate which program you are in. Volume control If your push button has been configured as a volume control, you can adjust the volume level by pushing the button. Press the push button on your right hearing aid to increase the loudness; press the push button on your left hearing aid to decrease the loudness. As you change the volume control, your hearing aids will beep.
DuoLink Remote control If DuoLink is enabled, the hearing aid can also be set so that by changing the volume, programs or comfort clarity settings on one hearing aid, both will be adjusted. Your hearing aids may also come with an optional remote control which allows you to switch between different listening programs, and change your volume or comfort clarity settings.
Using the telephone As telephones do not all work the same, you may experience different results from different phones. You can use many phones by simply holding the receiver to your ear, without the need to change to a dedicated telephone program on your hearing aid. Remember to move the handset slightly up or back to find the position that sounds best to you. Depending on the phone type you use, your hearing healthcare professional might have selected a dedicated phone program on your hearing aids.
3. Place the double-sided tape in this optimal position on the telephone receiver (Figure 2) and attach the magnet to the tape (Figure 3). If your hearing aids are configured to work with the wireless uDirect™ neck worn accessory, you might benefit from a Bluetooth® hands free option. Refer to the uDirect user guide for more information.
Regular use of a dehumidifier, such as a DriAid kit, can help prevent corrosion and prolong the life of your hearing aids. Do not drop your hearing aids or knock them against hard surfaces. Cleaning your hearing aids Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Custom shells and domes Clean the domes and shells on the outside daily with a damp cloth.
Signature features of your hearing aids Comfort clarity control (Available with Moxi 20 and 12) With the comfort clarity control, your hearing aids automatically adjust to focus on hearing speech more clearly or providing comfort in noisy situations in the automatic program. Some Moxi hearing aid models provide a control for comfort clarity. Adjusting the comfort clarity control up causes your hearing aids to focus more on speech clarity.
in devices like MP3 players. uTV is used with the uDirect to transmit sound from your TV directly to your hearing aids. The uTV can also transmit sound from stereo systems, computers and other audio sources. For more information on using the uDirect or uTV, please see your user guide. For information on how to get a uDirect or uTV accessory, please contact your hearing healthcare professional.
Troubleshooting guide Cause No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing healthcare professional Battery upside down Insert battery plus (+) side up Custom shells/ domes blocked with ear wax Plugged microphone shield 28 Possible remedy Cause Not loud enough Low volume Possible remedy Turn up volume; see hearing healthcare professional for models without a manual volume control or if problem persists.
Cause Intermittent Low battery Possible remedy Cause Possible remedy Replace battery Dirty battery contact Consult your hearing healthcare professional Consult your hearing healthcare professional Not clear, distorted Poorly fitting custom shells/domes Two long beeps Low battery Custom shells/ domes blocked with ear wax Clean custom shells/domes. See “Cleaning your hearing aids”. Consult your hearing healthcare professional.
Cause Weak on the telephone Telephone not positioned properly Hearing aid requires adjustment Possible remedy Move telephone receiver around ear for clearer signal. See “Using the telephone”. Consult your hearing healthcare professional For any problems not listed in the guide, contact your hearing healthcare professional. If you do not have a hearing healthcare professional, please contact the nearest office listed on the back page of this booklet.
Remove your hearing aids for CT and MRI scans or for other electromagnetic procedures. Special care should be exercised in wearing hearing aids when maximum sound pressure levels exceed 132 decibels. There may be a risk of impairing your remaining hearing. Speak with your hearing healthcare professional to ensure the maximum output of your hearing aids is suitable for your particular hearing loss.
and lip reading instruction may be required as well. In most cases, infrequent use of hearing aids does not provide full benefit. Once you have become accustomed to your hearing aids, wear your hearing aids everyday all day. Your hearing aids use the most modern components to provide the best possible sound quality in every listening situation. However, communication devices such as digital cell phones can create interference (a buzzing sound) in hearing aids.
Warning to hearing aid dispensers (to comply with the U.S.
evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Hearing improvement scale 10% 25% 50% 75% 95% Hardly ever Occasionally Half of the time Most of the time Almost always Category Much better Better Hear front doorbell or knock Hear traffic Hear at church or meeting Increased social contact Feel embarrassed or stupid Feel left out Feel upset or angry Other Slightly better 9. 10. 11. 12. 13. 14. 15. 16.
Additional notes Unitron distributors Corporate Office/International 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada .................................................................................................................. .................................................................................................................. .................................................................................................................. ..................................
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