User Guide

34 35
Cause Possible remedy
Intermittent
Low battery Replace battery
Dirty battery contact Consult your hearing
healthcare professional
Two long beeps
Low battery Replace battery
Whistling
Custom shells/domes not
inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear Move hand/clothing away
from ear
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Cause Possible remedy
Not clear, distorted
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/ domes
blocked with ear wax
Clean custom shells/
domes. See “Cleaning
your hearing aids.” Consult
your hearing healthcare
professional
Low battery Replace battery
Plugged microphone shield Consult your hearing
healthcare professional
Custom shells/domes falling out of ear
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/domes not
inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully