User Guide

36 37
Cause Possible remedy
Weak on the telephone
Telephone not positioned
properly
Move telephone receiver
around ear for clearer
signal. See “Using the
telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide, contact your
hearing healthcare professional.
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations)
A hearing aid dispenser should advise a prospective hearing aid
user to consult promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing aid if the hearing
aid dispenser determines through inquiry, actual observation,
or review of any other available information concerning the
prospective user, that the prospective user has any of the following
conditions: (i) Visible congenital or traumatic deformity of the
ear. (ii) History of active drainage from the ear within the previous
90 days. (iii) History of sudden or rapidly progressive hearing
loss within the previous 90 days. (iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the
previous 90 days. (vi) Audiometric air-bone gap equal to or greater
than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii)
Visible evidence of significant cerumen accumulation or a foreign
body in the ear canal. (viii) Pain or discomfort in the ear. Special
care should be exercised in selecting and fitting a hearing aid
whose maximum sound pressure level exceeds 132 decibels
because there may be risk of impairing the remaining hearing
of the hearing aid user. [This provision is required only for those
hearing aids with a maximum sound pressure capability greater
than 132 decibels (dB).]
Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably a
physician who specializes in diseases of the ear) before purchasing
a hearing aid.