User's Manual

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Cause Possible remedy
Intermittent
Low battery Replace battery
Dirty battery contact Consult your hearing
healthcare professional
Two long beeps
Low battery Replace battery
Whistling
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear Move hand/clothing away
from ear
Poorly tting custom
shells/domes
Consult your hearing
healthcare professional
Cause Possible remedy
Not clear, distorted
Poorly tting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/ domes
blocked with ear wax
Clean custom shells/domes.
See “Cleaning your hearing
aids.” Consult your hearing
healthcare professional
Low battery Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Custom shells/domes falling out of ear
Poorly tting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully