Moxi BTE Guide TM
Table of Contents Your Moxi™ Hearing Instruments.....................................1 Practical Solutions to Everyday Problems ......................2 Getting the Most Out of Your Moxi™ Hearing Instruments..................................................................3 Using the Moxi™ BTE Guide ............................................4 Putting Your Moxi™ Hearing Instruments on Your Ears .................................................................
Your Moxi™ Hearing Instruments Hearing Healthcare Professional: _________________________ _____________________________________________________ Telephone: ___________________________________________ Model:_______________________________________________ Serial Number: ________________________________________ Replacement Batteries: Size 312 Warranty: ____________________________________________ Program 1 is the Automatic Program: _____________________ (Available on Yuu, Next 16 and Next 8 only) Program 2 is
Practical Solutions to Everyday Problems Congratulations on choosing your new Moxi™ BTE (Behind-the-Ear) hearing instruments. For over 40 years, Unitron Hearing has been committed to making life better for people with hearing loss. This means a commitment to developing high-quality hearing solutions that incorporate special features to solve the everyday problems and concerns you have with hearing loss and hearing instruments.
Getting the Most Out of Your Moxi™ Hearing Instruments Adjusting to your new hearing instruments will take some time. In the beginning it is important that you do not use the hearing instruments for longer than is comfortable. Depending on your previous experience with hearing devices, a few hours a day may be enough and then you can increase wearing time gradually.
Using the Moxi™ BTE Guide Refer to the table of contents for a complete listing of the topics covered in this guide. The diagrams below identify some of the components on your Moxi hearing devices.
Putting Your Moxi™ Hearing Instruments on Your Ears Your Moxi hearing instruments may be color-coded red for your right ear and blue for your left ear. This color indicator is located inside the battery door with a small colored dot. Moxi with Domes 1. Hold the tube where it attaches to the dome and gently push the dome into your ear canal. The tube should lie flush against your head and not stick out. 2. Place Moxi over the top of your ear. 3.
Turning Your Moxi™ Hearing Instruments On and Off Your hearing instruments have a three-position battery door that acts as an off/on switch and that allows access to the battery compartment. To turn the hearing instrument on, close the battery door fully. Note: If the start up delay is activated, your hearing devices will not turn on for 10-15 seconds after closing the battery door. To turn the hearing instrument off, partially open the battery door.
Feedback-Free Listening Your Moxi hearing instruments have an optional start up delay that can be activated by your hearing healthcare professional. If the start up delay is activated, your hearing devices will not turn on for 10-15 seconds after the battery door is closed fully. The hearing devices return to the start up delay position each time you turn your hearing devices on. This allows you to insert your hearing devices without experiencing whistling.
Replacing the Battery 1. Gently swing out the battery door with your fingernail. 2. Grasp the battery with your thumb and index finger and remove. 3. Insert the new battery into the battery compartment with the plus (+) sign on the Plus (+) Signs battery facing the same way as the plus (+) sign on the edge of the battery door. This will ensure that the battery door closes properly. Note: If the battery is inserted incorrectly, the door will not close. 4. Close the battery door.
Low Battery Warning When you hear two long beeps, your hearing instruments are warning you that their batteries are low. You will hear the warning approximately every 30 minutes until you change the batteries or the batteries die. After the first warning, you may experience some reduction in sound quality. This is normal and can be remedied by inserting fresh batteries in the hearing instruments.
Operating Instructions Changing Programs on Your Moxi™ Hearing Devices Your Moxi hearing devices may have an automatic program and up to three additional manual programs. Moxi’s automatic program will satisfy most of your listening needs by adjusting to different listening environments without requiring manual adjustments. Up to three additional manual programs can be individually tailored by your hearing healthcare professional to meet your particular listening needs.
program 2, etc.) If you prefer, your hearing healthcare professional can adjust the pitch and loudness of the program beep or turn it off entirely. Adjusting the Volume The volume on your hearing instruments adjusts automatically in response to the loud or quiet sounds around you. Your hearing instruments are set to your ideal volume by default. If you have a push button volume control, you can further adjust the volume. Volume Beeps As you change the volume level, your hearing instruments will beep.
Listening in Windy Environments Moxi’s wind noise manager will engage automatically based on whether wind conditions are moderate or high. When the wind noise manager is engaged, sounds such as speech, may become quieter because the wind noise manager is working to reduce the loud noise produced by wind. When you are no longer in a windy environment, the wind noise manager will not be active and desirable sounds, such as speech, will once again become louder.
adverse listening situations without impacting sound quality or your ability to understand conversations. Replacing the Microphone Protectors Your Moxi hearing instruments have a shield to protect the microphones from dirt and debris. Debris on the microphone protector reduces the sound quality of the instrument. You should have the microphone protectors replaced by your hearing healthcare professional approximately every three months to ensure optimal sound quality.
melody to indicate you are in the telephone (easy-t) program. If your phone is hearing instrument compatible, it will have a magnetic coil and the easy-t will activate automatically when the telephone is held to the ear. Once the telephone is removed from the ear, the hearing instrument will switch back to the normal listening mode.
Figure 1 Figure 2 Figure 3 Warnings • Be sure the magnet is securely affixed to the telephone. • Keep loose magnets out of reach of children and pets. • If the magnet falls into your ear, contact your hearing healthcare professional. • If the magnet is swallowed, contact your physician immediately. • The magnet may affect some medical devices or electronic systems.
Assistive Listening Devices Listening in Public Places Moxi’s telecoil can also help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system. If your hearing devices do not operate when the telecoil is on, the loop system may not be operating or you may be in a “dead” spot. Try positioning yourself in a different part of the looped area or return your hearing devices to the microphone position and sit as close to the speaker as possible.
Caring for Your Moxi™ Hearing Instruments • Open the battery door when not in use. • Always remove your hearing instruments when using hair care products. The hearing instruments can become clogged and cease to function properly. • Do not wear your hearing devices in the bath or shower or immerse them in water. • If your hearing instruments do become wet, do not attempt to dry them in an oven or microwave. Do not adjust any controls.
Cleaning Your Moxi™ Hearing Instruments Ear wax is natural and common. Ensuring your hearing devices, shells and domes are free of ear wax is an important step in your daily cleaning and maintenance routine. • Never use alcohol to clean your hearing devices, shells or domes. • Do not use sharp tools to dislodge ear wax. Sticking household items into your hearing devices or shells can seriously damage them. Cleaning the Shells and Domes Ensure your shells and domes are free of ear wax and moisture.
Warnings • Hearing devices should only be used as directed by your physician or hearing healthcare professional. • Hearing devices will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Do not use your hearing devices in explosion hazard areas. • Allergic reactions to hearing devices are unlikely.
should never be fitted on patients with perforated eardrums, exposed middle ear cavities, or surgically altered ear canals. In the case of such a condition, we recommend to use a customized ear mold. Precautions • The use of hearing devices is only part of hearing rehabilitation; auditory training and lip reading instruction may be required as well. • In most cases, infrequent use of hearing devices does not provide full benefit.
Troubleshooting Guide CAUSE POSSIBLE REMEDY No sound • Not turned on • Low/dead battery • Poor battery contact • Battery upside down • Shells/domes blocked with ear wax • Plugged microphone protector • Turn on • Replace battery • Consult your hearing healthcare professional • Insert battery plus (+) side up • Clean shells and domes. See “Cleaning the Shells and Domes”. Consult your hearing healthcare professional.
CAUSE POSSIBLE REMEDY Two long beeps • Low battery • Replace battery Whistling • Shells/domes not inserted properly • Hand/clothing near ear • Poorly fitting shells/ domes • Remove and reinsert carefully • Remove hand/clothing from ear • Consult your hearing healthcare professional Not clear, distorted • Poorly fitting shells/ domes • Shells/domes blocked with ear wax • Low battery • Plugged microphone protector • Consult your hearing healthcare professional • Clean shells and domes.
CAUSE POSSIBLE REMEDY Weak on the telephone • Telephone not positioned properly • Hearing instrument requires adjustment • Move telephone receiver around ear for clearer signal. See “Using Moxi with the Telephone” and “Easy-t for the Telephone or Cell/Mobile Phone”. • Consult your hearing healthcare professional For any problems not listed in the guide, contact your hearing healthcare professional.
Warning to Hearing Instrument Dispensers A hearing instrument dispenser should advise a prospective hearing instrument user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing instrument if the hearing instrument dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity o
Important Notice for Prospective Hearing Instrument Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing instrument. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
availability of a trial-rental or purchase-option program. Many hearing instrument dispensers now offer programs that permit you to wear a hearing instrument for a period of time for a nominal fee after which you may decide if you want to purchase the hearing instrument. Federal law restricts the sale of hearing instruments to those individuals who have obtained a medical evaluation from a licensed physician.
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