Moxi Kiss behind-the-ear (BTE) hearing aid guide ™
Thank you Your hearing aids Thank you for choosing Unitron Moxi Kiss hearing aids. ™ At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
Quick reference Changing batteries Table of contents Low battery warning 2 beeps every 30 minutes Plus (+) signs Your hearing aids at a glance.............................................................2 Warnings.............................................................................................4 Putting your hearing aids on your ears..............................................8 Turning your hearing aids on and off ............................................... 10 Battery information........
Your hearing aids at a glance 1 W ire - connects the speaker unit to your hearing aids 2 1 2 M icrophone - sound enters your hearing aids via the microphones 3 Battery door/on & off - close the door to turn on your hearing aids, partly open the door to turn off your hearing aids.
Warnings Hearing aids should only be used as directed by your physician or hearing healthcare professional. Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Do not use your hearing aids in explosion hazard areas. Allergic reactions to hearing aids are unlikely.
pacemakers, credit cards, floppy disks or other magnetically sensitive devices. Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet. To avoid any damage, please move the magnet to another place on the telephone receiver. Battery warnings Never leave hearing aids or batteries where small children and pets can reach them. Never put hearing aids or batteries in your mouth. If a hearing aid or battery is swallowed, call a physician immediately.
Putting your hearing aids on your ears Your hearing aids may be color-coded with a small dot that is visible when the battery door is open: red = right ear; blue = left ear. Moxi Kiss with domes 1. Hold the wire where it attaches to the dome and gently push the dome into your ear canal. The wire should lie flush against your head and not stick out. 1. 2. 2. Place the hearing aid over the top of your ear. 3.
Turning your hearing aids on and off Battery information Your hearing aids have a three-position battery door that acts as an on/off switch and that allows access to the battery compartment. To replace the battery, fully open the battery door for access to the battery compartment. 1. On: Close the battery door fully. Two long beeps indicate the hearing aid battery is low. After the low battery warning, you may experience some reduction in sound quality.
Replacing the battery 1. Caring for batteries 1. Gently swing out the battery door with your fingernail. Always discard batteries in a safe and environmentally friendly way. 2. Push the battery with your thumb and index finger towards the open side, and remove. To prolong battery life, remember to turn your hearing aids off when not in use. 2. 3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the 3.
Tips for wearing hearing aids for the first time 1. Start in a quiet room at home first to get used to the new sound quality. Sounds like the ticking of a clock, the humming of the computer, the beep of the microwave or the rustling of clothes or paper may seem loud to you at first, because you have not been hearing them properly for a long time. 2. Read aloud to yourself and learn to correct the volume of your own voice when you are wearing the hearing aids. 3.
Tinnitus masker Unitron’s tinnitus masker is a broadband sound generator available in some hearing instruments. It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus. The underlying principle of sound enrichment is to provide supplementary noise stimulation which can help defocus your attention from your tinnitus and avoid negative reactions.
Important information Unitron’s tinnitus masker generates sounds that are used as part of your personalized tinnitus management program to provide relief from tinnitus. It should always be used as prescribed by your hearing healthcare professional. Good health practice requires that a person reporting tinnitus have a medical evaluation by a licensed ear physician before using a sound generator.
Volume control If your remote control has been configured to adjust volume, you can adjust the volume level by pushing the + or – button. As you change the volume, your hearing aids will beep.
Using the telephone previous listening program. If the hearing aid does not switch to the telephone program automatically when the telephone receiver is placed in proximity, the magnet for easy-t hearing aids should be attached to the telephone receiver. The magnet is designed to strengthen the magnetic field at the ear piece of hearing aid compatible telephones. As telephones do not all work the same, you may experience different results from different phones.
3. Attach the magnet to the tape. 3. Your hearing healthcare professional may also have set up a phone program that you can access through your optional remote control. If your hearing aids are configured to work with the wireless uDirect 2 neck worn accessory, you might benefit from a Bluetooth hands free option. Refer to the uDirect 2 user guide for more information.
Do not drop your hearing aids or knock them against hard surfaces. Cleaning your hearing aids Ear wax is natural and common. Ensuring your hearing aids are free of ear wax is an important step in your daily cleaning and maintenance routine. Never use alcohol to clean your hearing aids, custom molds or domes. Note: The wires, speakers, domes or custom shells should never be rinsed or submerged in water as water drops may block sound or damage the electrical components of the hearing aids.
Signature features of your hearing aids Comfort-clarity control Your hearing aids automatically adjust to focus on hearing speech more clearly or providing comfort in noisy situations. Some Moxi Kiss hearing aid models provide a control to adjust comfort-clarity settings. Adjusting the comfort-clarity control up causes your hearing aids to focus more on speech clarity. Adjusting the comfort-clarity control down causes your hearing aids to soften background noise, providing more comfort.
For more information on using the uDirect 2 or uTV 2, please see the user guide for that accessory. For information on how to get a uDirect 2 or uTV 2 accessory, please contact your hearing healthcare professional.
Cause Possible remedy Not loud enough Low volume Cause Possible remedy Intermittent Turn up volume; see hearing healthcare professional for models without a volume control or if problem persists Low battery Replace battery Dirty battery contact Consult your hearing healthcare professional Low battery Replace battery Two long beeps Custom shells/domes not inserted properly See “Putting your hearing aids on your ears.
Cause Possible remedy Cause Possible remedy Weak on the telephone Not clear, distorted Poorly fitting custom shells/domes Consult your hearing healthcare professional Telephone not positioned properly Custom shells/domes blocked with ear wax Clean custom shells/domes. See “Cleaning your hearing aids.” Consult your hearing healthcare professional Move telephone receiver around ear for clearer signal.
Service and warranty If your hearing aid is in need of service, please contact your hearing healthcare professsional. EnRoute warranty Unitron prides itself on being an international leading manufacturer of hearing aids, and as such provides you with the EnRoute warranty valid from the date of purchase of your hearing aids. For information on the countries where your EnRoute warranty is valid, please visit unitron.com/enroute.
Warning to hearing aid dispensers (to comply with the U.S.
Compliance information Declaration of conformity Unitron hereby declares that this Unitron product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
Information and explanation of symbols xxxx The CE symbol is a confirmation by Unitron that this Unitron product meets the requirements of the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of the consulted certified bodies under the above mentioned directives. Operating conditions: This device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides.
Client feedback Additional notes Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. ____________________________________________ This will help your hearing healthcare professional to address your needs.
Unitron Hearing Ltd. 20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada European Representative Max-Eyth-Straße 20, 70736 Fellbach-Oeffingen, Germany For a listing of Unitron group companies, please visit www.unitron.
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