Owner manual

Apollo 16 Hardware Manual Additional Resources 35
Additional Resources
Universal Audio Website
Our website contains a wealth of information about our full line of products, as well as videos, software up-
dates, FAQs, the online store for purchasing plug-in licenses, and a great blog that features hot tips, tech-
niques, and interviews with your favorite artists, engineers and producers. Find us online at:
• www.uaudio.com
Technical Support
Universal Audio provides free customer support to all registered Apollo 16 users. Our support specialists are
available to assist you via email and telephone during our normal business hours, which are from 9am to 5pm,
Monday through Friday, Pacific Standard Time.
Telephone
USA toll-free: [phone]
International: [phone]
Online Support
To request online support via email, please visit our main support page at the URL below, then click the
“Submit Support Ticket” button on the right side of the loaded page to create a help ticket.
• www.uaudio.com/support
Maintenance
Apollo 16 does not contain a fuse or other user-replaceable parts. The unit is internally calibrated at the factory
and recalibration should never be required. No internal user adjustments are available.
Voltage Selection
Although there is only one version of the Apollo 16 hardware unit, the retail package contents for these models
depend on the destination market; the difference is the included power supply unit (PSU). The PSU for Japan
accepts 100VAC only, while the PSU for the rest of the world is auto-sensing for 110VAC – 240VAC. Be sure to
use only the correct PSU for your region.