User Manual

Arrow Manual Getting Started 20

Software Setup

The Arrow software must be installed to use Arrow and UAD plug-ins. The UAD Powered

Plug-Ins Installer places the software onto the computer’s startup drive. After software

installation, you'll register your Arrow hardware and authorize your UAD plug-ins.

Our Web Pages Guide You

The Universal Audio website guides you through the process of UAD software installation,

Arrow hardware registration, and UAD plug-in authorization. The procedure you'll follow

to complete this process is detailed below, but the web pages can guide you.

To begin the installation, registration, and authorization process, visit:

www.uaudio.com/register

If you've already registered your Arrow and simply want to update to a newer version of

UAD software, the latest UAD software is available at www.uaudio.com.

Installation, Registration, and Authorization Procedure

Note: For optimum results, connect Arrow to the computer before installing the

UAD software.

1. Connect Arrow to a Thunderbolt 3 port on the computer with a Thunderbolt 3

cable (not included).

2. Visit www.uaudio.com/register to get the latest UAD software installer.

3. Open the downloaded UAD installer application. The software installer will guide

you. Be sure to restart the computer when prompted.

Note: If prompted to update the Arrow ﬁrmware, see the procedure below.

4. After restarting, your web browser launches and connects to the Universal Audio

website. Follow the instructions on our web pages to register your Arrow hardware

and claim bundled UAD plug-ins.

5. After registration is complete, authorize your UAD system by following the

guidance on the registration web pages (or see the UAD Authorization Procedure).

Note: On Windows computers, see Windows Setup for additional steps. On Mac

computers, Arrow is ready for use.

Firmware Update Procedure

If the "Arrow Firmware Update" dialog window appears:

1. Click "Load" to begin the process. The "ﬁrmware is updating" window appears.

2. Wait for the "Power Off Arrow" window, which appears after the ﬁrmware is

updated.

3. Disconnect Arrow from the computer for several seconds to power off Arrow. After

reconnecting to the computer, the ﬁrmware update is complete.