Owner manual

Realtime Rack Manual Chapter 1: Introduction 19
Updated Information & Software
The latest technical information and software for Realtime Rack is posted on the Uni-
versal Audio website. Realtime Rack support pages may contain updated, late-breaking
information that is not available in other publications. Please visit the Realtime Rack
support page:
• www.uaudio.com/support/realtime-rack-support
Technical Support
Technical support for Realtime Rack is separated by areas of functionality. Support for
Realtime Rack hardware and Vi Series console integration is provided by Soundcraft,
while support for Realtime Rack software is provided by Universal Audio.
Soundcraft support contact info is below. UA support contact info is here.
Soundcraft: Support for Vi Series Consoles and Realtime Rack Hardware
Contact Soundcraft to obtain technical support for configuration and operation of Vi Se-
ries consoles, including how to setup and operate Vi Series consoles with Realtime Rack.
Soundcraft Tech Support (UK)
• Phone: [phone]
• Email: [e-mail]
• Web: Soundcraft Support
Soundcraft Tech support (USA)
• Phone: [phone]
• Email: [e-mail]
• Web: Soundcraft Support