Hardware manual
Apollo FireWire Hardware Manual    Technical Support 
9 
Technical Support 
Universal Audio provides free customer support to all registered Apollo users. Support specialists are available 
to assist you via email and telephone during normal business hours, which are from 9 AM to 5 PM, Monday 
through Friday, Pacific Standard Time. 
Email Support 
To request online support via email, click the link below for a direct link to the help ticket form: 
•  www.uaudio.com/my/support/create 
Alternately, visit the main support page at www.uaudio.com/support, then click the blue “Submit Support 
Ticket” button on the right side of the page to create a help ticket. 
Telephone Support 
USA toll-free:      +1-877-698-2834 (1-877-MY-UAUDIO) 
International:      +1-831-440-1176 
Germany, Austria, Switzerland:  +3-120-800-4912 










