Specifications

Fault Finding
Error Codes
Compac Industries Ltd.
Page 69
www.compac.co.nz
Error Codes
Error Code
Fault
Action
Err 3
No price set.
Set a price at the pump or at the controller.
Err 4
CWID offline.
Check connections.
Change CWID PCB.
Err 7
Excess flow.
Check for air.
Err 8
Excess reverse rotation of encoder.
Check product is not flowing back into the tank
once the delivery has finished.
Err 9
Faulty encoder or disconnected encoder.
Check encoder circuit.
Err 10
Configuration Lost
Reconfigure C4000
Err 11
Invalid access code
(Comcard or CWIDKey Basic systems only).
Enter valid access code.
Err 12
C4000 memory failure.
Change memory E2prom 'chip'.
Err 13
Temperature/Pressure Interface unplugged.
Reconnect interface board or replace.
Err 14
Temperature Probe disconnected.
Reconnect temperature probe or replace.
Err 15
Pressure Probe disconnected (LPG only).
Reconnect pressure probe or replace.
For Error 7 (LPG) also occurs if flow rate exceeds 100 litres/min.
For Error 8 excess reverse rotation means the encoder has turned
backwards more than 3/4 of one turn during a delivery, or within two
seconds of the end of a delivery. This only occurs if the non-return valves
installed on site are faulty.