Warranty

1-Year Limited Warranty Commercial Applications
Universal Hardware extends a one year limited warranty from the original date of purchase to the
Original User of the products manufactured by the Company (the “Product”) against defects in material
and workmanship. Certain Products contain restrictions to this limited warranty. Please see below for
specific Product warranty information.
The provisions of this warranty do not apply to Products:
(i) Used for purposes for which they are not designed or intended; (ii) which have been
subjected to alteration, abuse, misuse, negligence or accident; (iii) which have been
improperly stored, installed, maintained or operated; (iv) which have been used in violation
of written instructions provided by Universal Hardware; (v) which have been subjected to
improper temperature, humidity, or other environmental conditions (i.e., corrosion); or (vi)
which, based on Universal Hardware’s examination, do not disclose to Universal Hardware’s
satisfaction non-conformance to the warranty. Additionally, Universal Hardware will not
warrant ANSI A156.2 Grade 2 lever Product installed in educational facilities and student
housing.
1 Year Limited Warranty: Residential Applications
Subject to the terms and conditions of this warranty, the Company extends a limited year mechanical
and finish warranty to the Original User of the Product against defects in material and workmanship as
long as the Original User occupies the residential premises upon which the Product was originally
installed.
The provisions of this warranty do not apply to Products:
(i)used in commercial applications; (ii)used in common area applications; (iii) used for purposes
for which they are not designed or intended; (iv) which have been subjected to alteration,
abuse, misuse, negligence or accident; (v) which have been improperly stored, installed,
maintained, or operated; (vi) which have been used in violation of written instructions provided
by Universal Hardware; (vii) which have been subjected to improper temperature, humidity, or
other environmental conditions; or (viii) which based on Universal Hardware’s examination do
not disclose to Universal Hardware’s satisfaction non-conformance to the warranty.
Additionally, this warranty DOES NOT COVER scratches, abrasions, or deterioration due to the
use of paints, solvents or other chemicals.
Exclusions
Oil Rubbed Bronze finish is designed to improve over time and change in appearance, creating a
living finish through daily use and thus, finish discoloration is not applicable to the above
warranty.