Troubleshooting guide
 Computerized Controls 4-15 
Image Processing Order 
When cutting or engraving a graphic image, the laser system will perform all engraving first, 
then proceed to cutting. Engraving will proceed in the exact order of the colors listed in the 
driver. For example, all black filled objects will engrave first, then all red filled objects, then all 
green filled objects and so on. When all engraved objects have been completed, the laser 
system will proceed to cut any outlines present in the artwork. Unlike engraving, cutting will 
proceed in the order from which the outlines are drawn regardless of color. There are several 
different ways to control the order in which the outlines are cut. One way is to draw them in the 
exact order in which they need to be cut, but this is not always practical. Another way is to 
select the outline in the graphics software and “send it to the back”, behind the other objects, to 
cause the outline to be cut first. Bringing the outline “to the front” will cause that outline to cut 
last. A final way is to cut and paste each outline in the cutting order desired. This effectively 
works the same way as the two previous suggestions. 
Overlapping Fills 
If the artwork created has overlapping filled areas, the driver will automatically filter these fills to 
prevent the overlapped area from being engraved twice. This is similar to color separation in 
the printing industry. The entire filled area of the object on top will be engraved and only the 
visible part of the underlying filled area will be engraved. The final result is a what-you-see-is-
what-you-get output. In this way the color white can be used as an effective drawing tool.  
Since the laser system will not engrave the color white (this is the background color), it can be 
used to block out the undesired engraving areas of filled regions and/or bitmaps. However, you 
cannot use a white fill to cover an outline, the outline will vector cut even though you cannot 
see it on screen. 
Overlapping Outlines 
The driver does not filter outlines that overlap each other. If placing one outline one on top of 
another, both outlines will be cut by the laser system. This is a useful feature that will allow 
deeper cutting by passing the laser over a single outline path twice or more. To take advantage 
of this feature, duplicate the outline on top of itself. 
Hidden Vector Lines in Artwork 
The driver does not automatically filter out outlines that are overlapped by engraved objects 
such as fills. If there are filled objects with some hidden outlines underneath, the laser system 
will then engrave out the fill and cut the hidden outline on top of the fill. This is a common 
occurrence when using pre-drawn clipart designed for laser printers. To prevent this from 
happening, turn on the Clipart Mode feature in the driver. This feature disables the cutting 
mode and converts all visible outlines to engraved objects and ignores all hidden outlines. 










