Specifications

DStv PVR Remote Control Manual Page 55
8. Troubleshooting
8.1 Close encounters of the 3
rd
blink
This remote control communicates through a blinking mechanism. Once you understand the logic
behind the speed, position, colour and number of blinks, you will understand what the remote
control is “saying”.
Blinking location
Both the mode window and the SHIFT button can “blink”. (See “What’s New” on page 5).
If the SHIFT button is blinking, it means that either SHIFT is active, or the remote is in a special
mode, for example volume redirect or favourite channels. These special modes (see “Advanced
Functionality” from page 9) all adhere to the 20 second timeout rule, so if the remote control is not
behaving as it should, just wait 20 seconds and everything will be restored.
The Colour of Blink
The “colours” of the blink also give you a good indication of which mode is active.
o Red = TV1 environment (1A, 1B, 1C or 1D).
o Blue = TV2 environment (2A, 2B, 2C or 2D).
o Green = programmable mode “X”.
o Black (with only the marked letter blinking) = programmable mode “Y”.
o Purple = programmable mode “Z”.
This allows you to easily recognise the mode without having to actually read the marked letter in
the mode window.
A Blinking Good Time
o Short blinks are good – they indicate that the remote is working correctly.
o Long blinks are bad – they indicate errors. The only exception is if you are in a
programmable mode (X, Y or Z) and you are controlling a device with a really slow command
set. The mode will then give a slow blink when the command is sent – appropriate to the time
taken to send the command.
Note
X If the remote blinks slowly (and there is no reaction from the PVR) when pressing a button in
TV1 (red mode) or TV2 (blue mode), it is possible that the mode is not properly set. Just turn
the dial forward and back again to confirm the dial position and to ensure that is correctly
positioned and check the blink again.
Blinks and more Blinks
o A single blink indicates that a command has been sent. Even in the case mentioned above
where the remote might be between modes, it is still sending an error message to the
decoder.
o Double blinks indicate an error (except when programming favourite channels – see
“Favourite Channels” on page 13)
o (Slow double blinks can only indicate an error)
o A triple blink means Yes! Yes! Yes! and indicates success.