Warranty
Universal Walk-In Bathtubs 5701 NW 35 Avenue Miami, FL 33142 PHONE: 877-360-4454 FAX: 866-560-1060 www.universaltubs.com
Universal Tubs
tm
WARRANTY
This 10-year bath tub warranty is extended to the first user, to be free from defects in workmanship and material 
under normal use and conditions, for a period of 10 years from the date of the original purchase. This warranty 
relates to the bathtub shell, frame and finish. The finish’s warranty does not apply to fading, cracking, delaminating 
or blistering due to excessive wear, sun fading or scouring due to cleaning. Different warranty periods apply. The 
tub and all its components including motors, electronic controls, waste and overflow, fittings and all plated finishes 
are covered by a limited one year warranty, subject to verification of the defect or malfunction. All labor and repair-
related services are covered within the first 90 days of purchase. This warranty is non-transferable and applies only 
to the original owner as stated on the original purchase order. Notification must be sent via certified mail to 5701 NW 
35 Avenue Miami, FL 33142. The manufacturer will not be responsible for any water damage to any structures or any 
property for any reason (including but not limited to manufacturer defects or improper installation). Manufacturer 
will assume no responsibility for the loss of the system, inconvenience due to loss, damage to real or personal 
property or any other consequential damage. Manufacturer will not be liable for any incidental expenses or material 
charges in connection with removal or replacement of the purchased part or any part or parts of the system. This 
warranty shall not apply to any type of failure resulting from negligence, abuse, misuse, misapplication, improper 
installation, alteration  or modification,  chemical corrosion  or improper  maintenance. Every walk-in  tub must  be 
installed by a licensed plumber, electrician and/or contractor; Failure to do so will hereby void the warranty. There 
will be a charge for replacement parts or the replacement of the entire electrical unit if the defective unit is returned 
for any of the reasons listed above.
NOTE: WITHIN THE LIMITED ONE YEAR WARRANTY, THERE WILL BE A PRORATED CHARGE FOR ANY ELECTRICAL AND 
PLATED REPLACEMENTS PARTS, INCLUDING SHIPPING AND HANDLING CHARGES.
Manufacturer reserves the sole authority to make any type of warranty changes at any time. The manufacturer will 
not be responsible for any warranty information that is being misrepresented by outside sources including dealers, 
WARRANTY


