Warranty

10 YEARS STRUCTURAL
BATH SHELL: Universal Tubs warrants its bath shells against loss
of water through the fiberglass laminate of the tub body as a result of
a defect in materials and workmanship, for a period of ten (10) years
from the purchase date.
10 YEARS SURFACE
The acrylic surface is warranted against blistering, cracking and
chipping resulting from a defect in the acrylic surface material for a
period of ten (10) years from the purchase date. SCRATCHES ARE
NOT COVERED UNDER WARRANTY.
1 YEAR PUMP • 1 YEAR BLOWER • 1 YEAR PARTS
PLUMBING AND EQUIPMENT
Universal Tubs warrants factory installed plumbing parts and fittings,
and electrical components to be free from defect in materials and
workmanship for a period of one (1) years from the purchase date, a
period of one (1) years from the pu
rchase date for the pump, and a
period of one (1) years from the purchase date for the blower.
EXTENT OF WARRANTY/RESPONSIBILITY OF PURCHASER
This warranty applies only to original purchaser of the Universal Tubs.
Warranty Card must be signed and sent to Universal Tubs within ten
(10) days of purchase to activate warranty. Original purchaser must
establish, by dated sales slip, invoice or delivery receipt, the date
of purchase. The warranty applies to Universal Tubs manufactured
after October 1, 2010.
WARRANTY PERFORMANCE
In the event of any defect in workmanship or materials covered under
the terms of the “Bath Shell” warranty, Universal Tubs will repair the
defect and will be responsible for the labor cost incurred by its agent
in doing so. Travel, trip or
mileage costs incurred by the authorized
agents are not covered under this warranty. Universal Tubs, at its
sole discretion, may elect to replace the defective bath. All costs
involved in replacing the unit are not covered under this warranty.
In the event of any malfunction or defect covered under the terms of
the “Plumbing and Equipment” warranty, Universal Tubs will repair
or replace the defective item for a period of one (1) years from the
purchase date for parts, a period of one (1) years from the purchase
date for the pump, a period of one (1) years from the purchase date
for the blower. Labor cost to repair an Universal Tubs is covered
for a period of ninety (90) days and must be performed by an
authorized agent of Universal Tubs. The purchaser
is responsible
to provide adequate access to the equipment and plumbing. Any
labor costs attributed to removing decking or any other obstacle
to gain easy access to the equipment or plumbing are not
covered. Travel, trip or mileage costs incurred by the authorized
agent for in-home service are not covered under this warranty.
Written notice of any malfunction or defect must be given within ten
(10) days of the time it is discovered, to Universal Tubs, 5701 NW
35th Avenue, Miami, Florida 33142. Universal Tubs reserves the
right to inspect the malfunction or defect on location.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the
installer or building contractor who acts on behalf of the user. They
are responsible for ensuring the unit is free of defect or damage.
Notices are
placed on and in the unit and on the shipping carton
advising the installer of this responsibility. In the event of a problem,
the unit must not be installed. Universal Tubs is not responsible for
failures or damage that could have been discovered, repaired, or
avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier.
The user or installer MUST open the crate and inspect the unit
for damage when it is delivered. If damage is discovered, it must
be reported immediately to the seller and the carrier in writing,
and an inspection requested. Failure of the carrier to respond
should be reported to the seller and the carrier. Your freight
claims should be filed promptly thereafter.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover any claim arising from abuse, misuse,
negligence, accident, improper installation or operations on the
part of the purchaser. This warranty is void if the Universal Tubs
is subject to alteration, or if repairs are attempted by anyone other
than an authorized agent of Universal Tubs. This warranty does not
extend to plumbing or components installed by dealers, installers or
by any party other than Universal Tubs.
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Whirlpool Bath, inconvenience, or any other incidental or
consequential costs, expense or damages. Please note that some
states do not allow the exclusion or limitation of incidental damages.
DISCLAIMER
Except as expressly provided, there shall be no warranty or obligation,
express or implied, oral or statut
ory. No dealer or other person has
the authority to make any warranties or representations concerning
Universal Tubs or its products. In no event shall Universal Tubs be
held responsible for any such warranties or representations.
OTHER RIGHTS
This warranty gives you specific legal rights, and you may have other
rights which may vary from state to state.
TECHNICAL SERVICE
Contact the retail seller or the local authorized warranty service
center. If you do not know who your local representatives are, contact
Universal Tubs Service Department at the address listed below, or
call 877-360-4454 .
LIMITED WARRANTY COVERAGE
READ CAREFULLY, THE WARRANTY APPLIES ONLY TO ORIGINAL OWNER
Universal Tubs •SpaWorld Corp.
5701 NW 35th Avenue, Miami, Florida 33142