Users Manual

• Secondary development (integrated)
• Complete functions
• High extensibility
Support the interface connection in HTTP;
supports 232 serial output, Wiegand 26 and
34 output, custom the configuration of
output content.
Supports recognition distance configura-
tion; supports stranger detection, and the
stranger level can be configured; supports
saving the on-site images of face recogni-
tion and stranger detection; supports card
recognition.
Supports deployment methods like public
network and LAN; supports screen display
content configuration.
• Try to restart and reset
When the device stops in some interface for a
long time, users can plug out the power
switch, power-on reset and then restart. If it
does not take effect, then can long press
RESET hole for 8-12s to restart the device.
Besides, users can contact our staff and
make some feedback.
• Dustproof & Waterproof
This device possesses the protection grade
of IP42.
• Drop resistance
Please avoid operations such as falling,
breaking, bending, heavily pressing and so on.
• Cleaning
Please use soft cloth or such materials, lightly
wipe the display screen or panel, and to avoid
scrubbing with water and cleaner.
• Low-temperature environment
The normal working temperature for this
device is -10℃~50℃, if the actual tempera-
ture exceeds this range, that may influence
the normal use of the device.
9 / 10
Dear customer,
Thank you for purchasing and using this product. To better guarantee your satisfaction, please carefully
read this warranty clauses after purchase.
1. Warranty service
If the Uface device, following the user manual and operating instruction, still breaks down, contact
after-sales staff at once, as they will judge the cause on basis of customer description and give remote
guidance; if the guidance does not work, then the customer can send back the device for maintenance and
test; if the device are unable to be sent back, contact after-sales staff in advance and ask them to head for
the site to do the field maintenance. However, if the device problem is found not resulted by hardware or
software system of our company after the field maintenance, then customer shall pay the extra fee
incurred by the onsite service.
2. Instruction
There is a piece of product booklet inside the device package, and customer can contact after-sales staff
and ask for installation guidance.
3. Warranty period
Uface product carries a 1-year guarantee period since the delivery date, and the whole set enjoys free
warranty service within this period.
4. Warranty scope
Device breakdown caused by following conditions is not included within the warranty scope:
• Any damages caused by incorrect use, maintenance or storage, as not follow the user manual;
• Damages caused by falling, water intaking, improper storage or any other man-mad malicious damages;
• Malfunction caused by force majeure such as natural disasters and external causes such as abnormal
voltage;
• Damages caused by shipment, please contact the department of transportation;
• Malfunction or damages caused by unfavorable operating environment, such as too high or too low tempera-
ture, poor condition, abnormal power system and so on;
• Parts (power adapter, cables, screws) are not within the warranty scope. If parts are lost or damaged,
please contact our staff to purchase.
5. Maintenance period
When receive the product to be repaired, after-sales staff shall complete the maintenance and send it back
within 5 working days. Further communication can be carried out if there are special circumstances.
6. Supplemental instruction
• Product damages, caused by natural disasters, external factors or improper operations, are not included
within warranty scope. Our company will make the final judgement of whether the damage is caused by
above mentioned terms. Users open the product secretly without permission, and cause certain damage,
which is also not included within replacement or warranty scope.
• If the device expires the warranty period or not meets the warranty conditions, users may pay for the
maintenance cost and shipping cost.
• If the device is sent back without communication, it will not be maintained or repaired normally or will not
be refunded, damages caused by this issue will not be compensated.
油
Do not dirty or damage the display
screen with oil-water or sharp objects
Do not use unknown power adapter to
avoid burning out the device
• Characteristics
• Store 10-thousand level database
in local
• Quick recognition speed
Recognition speed less than 1s.
Warranty descriptionFeatures FAQ
Completely resolve image frauds in all kinds of
carriers with infrared and RGB dual-camera
dynamic anti-forgery; when face database is
100000, the recognition accuracy is 99.99%
((99.77% recognition rate under 1% false
accept rate; 99.27% recognition rate under
0.1% false accept rate).
(a) Device using cloud platform supports
storing 100 thousand pieces of face images
(smaller than 400KB), 1 million pieces of
recognition records (0.45KB) and about 10
thousand pieces of on-site capture images;
(b) Device using LAN support storing 100
thousand pieces of face images (each image
by 100KB) and 1 million pieces of recognition
records (including the latest 100 thousand
pieces of on-site capture images)