® Palm Pre™ Phone User Guide www.sprint.com © 2009 Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. Printed in the U.S.A. v. 1.
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Table of Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ® Your Palm Pre™ Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Update the Software on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Copy Files Between Your Phone and Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 2C. Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2F. Your Documents and Other Productivity Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Doc View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 PDF View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 2G. Preferences . . . . . . . . . . . . .
Section 4: Your Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 4A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 ® For Current Palm Smartphone Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 User Safety . . . . .
Welcome ® Your Palm Pre™ Phone ® Your Palm Pre™ phone puts Palm’s new multitasking, gesture-based operating system, the ® Palm webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone. Gestures: On your Pre phone, you make calls, move around, and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen.
Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start a chat with Ed in IM, for example, you can continue the same conversation using text messaging—and see it all in the same view. For more information, see “Messaging” on page 217. Universal search: Need to call Ed? Just slide out the keyboard and type ed. If he’s listed in your Contacts, you can get his numbers from the search results.
䢇 䢇 䢇 Section 3: Web and Data Services and Other Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes other types of wireless ® connections, such as Wi-Fi and Bluetooth wireless technology. Section 4: Your Resources answers frequently asked questions and shows you what to do if something goes wrong. Section 5: Your Safety and Specifications outlines recommended safety and maintenance guidelines and lists the technical specifications for your Pre phone.
Manage Your Account Online: sprint.com 䢇 Access your account information. 䢇 Check minute usage (depending on your Sprint service plan). 䢇 View and pay your bill. 䢇 Enroll in Sprint online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest Sprint phones. 䢇 View available Sprint service plans and options. 䢇 Learn more about data services and other great products like games, ringtones, and more.
Sprint Operator Services Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party. 䢇 Open Phone . Enter 0 and tap . To learn more and to see the latest in products and services, visit Sprint online at sprint.com.
Section 1 Your Setup
Setup Section 1A Set Up Service In This Section ⽧ Set Up Your Phone (page 18) ⽧ Turn the Phone On/Off (page 20) ⽧ Make Your First Call (page 24) ⽧ Set Up Your Voicemail (page 25) ⽧ Create Sprint Account Passwords (page 26) Section 1A: Set Up Service 17
Set Up Your Phone Activate Your Phone 䢇 䢇 䢇 If you purchased your phone at a Sprint Store: It is probably activated and ready to use. If you received your phone in the mail, and it is a new Sprint account or a new line of service: Your phone is designed to activate once you have completed setup (see “Complete Setup” on page 18). If you received your phone in the mail and you are activating a new phone for an existing number on your account: You need to go online to activate the number on your new phone.
events from your desktop organizer software (see “Transfer Data From Your Computer to Your New Phone” on page 19).) If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Setup Tip What Is a Palm Profile? A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. These features are in addition to the ones offered to you by Sprint. Setting up a Palm profile is different from setting up email on your phone.
Palm offers the Data Transfer Assistant to do this one-time data transfer. Use of the Data Transfer Assistant is a three-step process: 1. Download the Data Transfer Assistant from palm.com/support to your computer. 2. Connect your phone and your computer using the USB cable, and open and run the Data Transfer Assistant on your computer. 3.
Wake up the screen and leave the wireless services turned off when you want to use only the organizer features, for example, when you’re on a plane and want to look at your calendar. You can also turn off the screen without turning off the wireless features on your phone. To save power, the screen dims automatically after a period of inactivity, then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. 䢇 To brighten the screen if it has dimmed: Tap the screen.
Turn Wireless Services Off (Airplane Mode) ® Airplane mode turns off your phone as well as the Bluetooth wireless technology and Wi-Fi features. Use it when you are on a plane or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View. Do one of the following: 䢇 Tap the upper-right corner of any screen and tap Turn on Airplane Mode. 䢇 Press and hold power and tap Airplane Mode.
When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network). 䢇 Tap the upper-right corner of any screen and tap Turn off Airplane Mode. When your phone locates a signal, Sprint appears in the upper-left corner of the screen in the Launcher, Card view, and Phone, and the signal-strength icon appears in the upper-right corner of every screen.
䢇 To turn both the screen and wireless services back on: Press and hold power . Make Your First Call 1. Press power . (This wakes up the screen.) 2. If necessary, drag 3. Tap up to unlock the screen. . 4. Tap numbers on the dial pad. Tip 5. Tap 6. Tap Press the onscreen backspace icon to delete numbers you’ve entered. to dial. to end the call. For more ways to make calls, see “Make Calls” on page 84.
Adjust Call Volume When you’re on a call, press the Volume button on the side of your phone to adjust the call volume. Setup 䢇 * Volume Set Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. To set up your voicemail: 1. Press Center to display Card view. 2. Press and hold 1 on the keyboard to dial the Sprint voicemail system.
Note Voicemail Passcode: Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone to able to access your voicemail messages. For more information about using your voicemail, see “Use Voicemail” on page 90. Create Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account.
Section 2 Your Palm® PreTM Phone
Section 2A Basics ⽧ What’s in the Box? (page 30) ⽧ Get to Know Your Phone (page 31) ⽧ Charge the Battery (page 37) Section 2A: Basics Basics In This Section 29
What’s in the Box? All of the following items are in the phone box: Hardware 䢇 䢇 䢇 䢇 30 ® Palm Pre™ phone and pouch. AC charger. 3.5mm stereo headset. USB cable.
Print Material 䢇 䢇 䢇 䢇 Get Started Guide. Features Guide. Palm warranty. End User License Agreement. Basics Get to Know Your Phone Slide Out the Keyboard 䢇 Hold the phone as shown below and gently push up.
Front View 1 2 Earpiece Touchscreen: Tap and make other gestures directly on the screen. 3 Volume See “Touchscreen” on page 36.
4 Gesture area: Make the back gesture and begin other gestures here. 5 6 Microphone Center: Press to display Card view (see “Display All Open 7 8 Keyboard: See “Use the Keyboard” on page 63. Charger/microUSB connector See “Use Gestures: Tap, Swipe, Drag, Flick, Pinch” on page 42. Applications (Card View)” on page 56). Section 2A: Basics Be careful not to scratch, crush, or apply too much pressure on the touchscreen. Do not store your phone in a place where other items might damage it.
Back View 1 2 3 34 Camera flash Camera lens Speaker Section 2A: Basics
1 Power: Press to wake up or turn off the screen. Press and hold to turn 2 your device and all wireless services completely off and to turn your device back on after having turned it completely off. Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.) The ringer switch does not affect music or video playback sounds. 3 3.
Touchscreen 1 2 3 4 5 6 7 36 Application name: Displays the name of the currently open application. Tap the name to open the application menu. Launcher: See “Open an Application in the Launcher” on page 53. Scroll arrow: Swipe down to see hidden icons. Quick Launch: See “Open an Application in Quick Launch” on page 52. Connection icons: Show the status of wireless service connections and battery strength (see “What Are All Those Icons?” on page 97). Tap the icons to open the connection menu.
Charge the Battery Use only batteries and chargers that are approved by Sprint and Palm with your phone. Failure to use a battery or charger approved by Sprint and Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.
2. Connect the small end of the USB cable to the charger/microUSB connector. 3. Connect the other end of the USB cable to the AC charger. 4. Plug the AC charger into a working outlet. Tip You can also charge your phone battery by connecting your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm® TouchstoneTM charging dock (sold separately) to your computer.
Battery life depends on how you use your phone. You can maximize the life of your battery by following a few easy guidelines: 䢇 Set your screen to turn off automatically after a shorter period of inactivity (see “Set the Interval for Turning the Screen Off Automatically” on page 187). 䢇 Keep your battery away from direct sunlight and other sources of heat. Temperatures over 50 degrees Celsius (120 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery.
Section 2A: Basics
Section 2B Move Around on Your Phone ⽧ Use Gestures: Tap, Swipe, Drag, Flick, Pinch (page 42) ⽧ Open Applications (page 52) ⽧ Work With Applications (page 55) ⽧ Enter Information (page 63) ⽧ Use the Menus (page 68) ⽧ Search to Find Info and Make Calls (page 71) ⽧ View and Respond to Notifications (page 73) ⽧ Update the Software on Your Phone (page 75) ⽧ Copy Files Between Your Phone and Your Computer (page 81) Section 2B: Move Around on Your Phone Move Around In This Section 41
Use Gestures: Tap, Swipe, Drag, Flick, Pinch Gestures are an important, basic part of your phone. They’re easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. To see short animations illustrating how to do gestures, go to palm.com/support. You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending from the bottom of the screen to halfway down the Center button.
Basic Gestures Move Around Tap: Tap with the tip of the finger, fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.
Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area. One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you’re working in.
Move Around Drag: Drag is the gesture you make for a slow scroll up and down a list. Slide your fingertip slowly along the surface—no need to bear down. One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it drags Quick Launch into view.
Flick: As its name tells you, this is a quick gesture, great for scrolling long lists. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and farther you scroll up or down a list. To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen.
Scroll Gestures Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling. Move Around Scroll a specific amount: Drag the screen in the desired direction.
Zoom Gestures Zoom in (Email, Web, Photos, Doc View, PDF View, Google Maps): Pinch out: Place two fingers on the screen and spread them slowly apart. 48 Zoom out (Email, Web, Photos, Doc View, PDF View, Google Maps): Pinch in: Place two fingers on the screen and bring them together. Zoom in or out a fixed amount (Web, Photos): Double-tap the screen.
Text Selection Gestures Move the cursor: Tap the location to insert the cursor. Press and hold the orange key. Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor. Select text: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Move Around Place the cursor in a text field: Tap the location.
Drag and Drop Tap and hold the item, drag it, and then lift your finger to drop it. Sometimes you get a visual cue that the item is ready to be dragged. For example, an icon in the Launcher is ready to be dragged when you see a halo radiating from the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent. Delete a List Item You can throw to delete list items in applications such as Email, Messaging, Tasks, Music, and Bluetooth.
To delete multiple list items, throw each one off the screen. If you get the Delete confirmation prompt after throwing the first item, you don’t need to tap it—just throw the second item, and the first deletion is confirmed automatically. Tip If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.
Open Applications You can have as many applications open at one time as you like. Open an Application in Quick Launch Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon. Quick Launch can display no more than five icons. By default it includes Phone, Contacts, Email, Calendar, and the Launcher.
When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications. 1. Drag up slowly from the gesture area to the screen. Move Around 2. Move your finger to the application icon. (When you see the app name appear, lift your finger. The application opens.) Open an Application in the Launcher The Launcher displays all the applications that are not on Quick Launch.
1. Press Center Tip , and tap . You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher. 2. To find the app you want, swipe up or down to see all the icons on a page. (Swipe left or right to see other pages.) 1 2 54 Arrow indicates that you can swipe down to see partially or fully hidden icons.
3. Tap the application icon. To close the Launcher, do one of the following: 䢇 Press Center . 䢇 Tap . 䢇 Flick up from the screen to the gesture area. Open an Application Using Search 1. Press Center to open Card view. 2. Enter the name of the application. 3. When the application icon appears in the search results, tap it. Go Up One Level in an App (Back Gesture) The back gesture takes you up one level from a detailed level to a more general view of the application you’re working in.
Display All Open Applications (Card View) Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order. 䢇 When an application fills the screen and you want to go to Card view, press Center . Tip 56 You can also open Card view by flicking up from the gesture area to the screen.
Move Among Open Applications Move Around 1. In Card view (see “Display All Open Applications (Card View)” on page 56), swipe left or right on the screen to see other open apps. 2. Tap a card to maximize the application. Tip You can also maximize the center card in Card view by flicking down from the screen to the gesture area. Tip You can set a preference to move among open applications with a full swipe in the gesture area (see “Turn Advanced Gestures On/Off” on page 187).
Reorder Open Application Cards 1. In Card view (see “Display All Open Applications (Card View)” on page 56), tap and hold a card to further reduce the size of the cards. Tip You can also tap anywhere on the screen around the cards to reduce the size of the cards. 2. Tap and hold a card, and after it becomes transparent, drag it to another position.
Close an Application In Card view (see “Display All Open Applications (Card View)” on page 56), throw the application card off the top of the screen.
Change the Applications That Appear in Quick Launch If Quick Launch contains five icons, you must remove an application from Quick Launch before you can add another one. You can remove any application icon except the Launcher. 1. Open the Launcher. (Quick Launch appears at the bottom.) 2. Tap and hold a Quick Launch icon, and then drag the icon onto the Launcher. 3. Tap and hold a Launcher icon, and after the halo appears around the icon, drag the icon onto the Quick Launch bar.
Reorder Quick Launch Icons You can change the position of any Quick Launch icon except the Launcher icon. 1. In Card view, tap and hold a Quick Launch icon. Move Around 2. After the icon gets larger and transparent, drag it to another location.
Reorder Launcher Icons 1. In the Launcher, tap and hold an icon. 2. After the halo appears around the icon, drag it to another location. 3. To move the icon to another page, drag it to the left or right edge of the screen. Delete an Application You can delete applications that you have installed on your phone. 1. While pressing and holding the orange key, tap the app icon. 2. Tap Delete. Tip 62 You can also delete an application from the Launcher by opening the application menu and tapping List Apps.
Enter Information 1 2 3 4 5 6 Move Around Use the Keyboard Orange Shift Space Backspace Enter Sym Enter Uppercase Letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: 䢇 Press Shift and press the letter key. The Shift symbol appears: . You don’t need to hold down Shift while you press the letter key. 䢇 Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears: .
䢇 Turn off Caps Lock: Press Shift . Enter Alternate Keyboard Characters Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: 䢇 Press the orange key and press the key for the character. The alternate character symbol appears: . You don’t need to hold down the orange key while pressing the second key. 䢇 Enter a series of alternate characters: Press the orange key twice to lock the alternate character feature.
Tip The symbols and accented characters are grouped according to their similarity to the corresponding key. For example, the symbol that is available for the R key is ®, and for the T key is ™. Tip If you press the wrong key, press Backspace to redisplay the full symbols table. You can then press another key. 3. Scroll to find the character you want. 4. Tap the character to insert it.
Press Sym and press… to select… p or P ¶ r or R ® s or S ß t or T ™ u úùüû U ÚÙÜÛ x or X x¤ y ÿ Y Ÿ , or . ~\•÷^[]{}<>«»Øμ| Some symbols are not associated with a letter key. Press Sym by itself and scroll to the bottom of the symbols table to select these symbols: º ¹ ¼ ½ ² ³ ¾ ¡ ¿ :-) :-( ;-) $ ¢ £ ¥. Enter Information in a Field You can enter information in a field by typing or by pasting previously copied information (see “Cut, Copy, and Paste Information” on page 67).
Select Items in a List Lists enable you to select from a range of options. Lists are different from menus (see “Use the Menus” on page 68), which give you access to additional features. Lists are hidden until you tap the currently displayed option for that list. Move Around 1. Tap the currently displayed option to open the list. (For example, when creating a new event in Calendar, tap No Reminder to display the list of reminder options.) 2. Tap the list option you want.
3. Insert the cursor where you want to paste the text (see “Text Selection Gestures” on page 49). 4. Open the application menu and tap Edit > Paste. Tip You can also use keyboard shortcuts to cut, copy, and paste. After selecting the text or inserting the cursor, tap and hold the gesture area and press X (cut), C (copy), or V (paste). Save Information 䢇 䢇 On most screens, your information is saved automatically.
Open the Application Menu The application menu contains options such as Cut and Copy, Preferences, Help, and other application-specific commands. Move Around 1. Tap the application name in the upper-left corner of the screen.
2. Tap a menu item to open it. (If the menu displays a downward-pointing arrow the bottom, it means that more options are available. Scroll the menu to see the additional options.) at Open the Connection Menu The connection menu lets you manage wireless services—the phone, Bluetooth® wireless technology, and Wi-Fi. Did You Know? The connection menu also displays the current day and date and the battery charge level.
2. Tap a menu item to turn that wireless feature on or off or to open a list of options for that feature (see “Turn Wireless Services Off (Airplane Mode)” on page 22 for more information). Search to Find Info and Make Calls Use Universal Search You can search for contacts and applications on your phone, or search the Web. Section 2B: Move Around on Your Phone 71 Move Around 1. Tap the upper-right corner of the screen.
1. Open Card view (see “Display All Open Applications (Card View)” on page 56) or the Launcher (see “Open an Application in the Launcher” on page 53). 2. Begin typing the search term. (As you type, search displays all contact names and application names that match the character. As you continue typing, the search results narrow.) 3. Do one of the following: 䡲 To look up or get in touch with someone: Tap a contact name to open the person’s contact information.
Search Within an Application In applications such as Contacts, Memos, Doc View, and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address, or number. See the application chapter for details. You can also enter a search term in the Help application to search for help content related to the term.
View All Your Notifications For most types of notifications, if you do not tap the notification after a few seconds, it becomes an icon in the lower-right portion of the screen. 1. Tap anywhere on the bottom of the screen to display your notifications. 2. Tap a notification to act on it. (If a notification icon has a number on it, the number indicates how many items are included in the notification—how many voicemail or email messages you have, and so on.
Update the Software on Your Phone Palm continually provides updates to your phone’s operating system to enhance performance and add functionality. Update notifications are sent to your phone automatically when a system update is available (see “Respond to a System Software Notification” on page 75). When you update your phone’s operating system, your personal information and files are not affected.
Here is some additional information about system updates: 䢇 If you have Wi-Fi turned on and the battery has at least a 30% charge, your phone automatically downloads a system update if one is available—you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability for two days.
䢇 䢇 Tap Install Free to install only those applications that you can download free of charge. Tap Install All to install all applications available for download (charges may apply). Note Important You can use your phone while updates are being downloaded, but you cannot use your phone while updates are being installed. Do not remove the battery while updates are being installed. Manually Check for Updates . Move Around 1.
2. If a message appears stating that a system update is available, do the following: 䡲 䡲 䡲 Tap Download Now. When prompted, tap Install Now. After installation finishes and the phone resets, tap Done. 3. If one or more application updates are available, do one of the following: 䡲 Tap an individual application name to open the App Catalog. From the App Catalog, you can view application details and install that app (charges may apply; see “Use App Catalog to Shop for New Applications” on page 79).
Use App Catalog to Shop for New Applications Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy. Note ® Applications you installed on your old Palm OS by ACCESS or Windows Mobile smartphone do not work on your Pre phone, because it uses the ® new Palm webOS™ platform. Check the App Catalog for a new version of your old favorites. . Move Around 1. Open App Catalog 2.
3. To sort your search or browse results by date, name, rating, or price, tap the button at the bottom of the screen. 4. When the app you want appears onscreen, tap the name to display app details. 5. On the app details screen, do any of the following: 䡲 䡲 䡲 䡲 䡲 Tap a screenshot to see a larger view. Tap See Reviews to read all reviews. Tap Home to go to the app developer’s home page. If available, tap Support to go to the developer's product support page.
Important Before you tap Download or Update make sure you know whether the app is free, must be bought, or can be downloaded in a trial version before you buy it. Tapping either button commits you to buy a fee-based app. You also need to make sure you have enough storage space on your phone to fit the app. Open Device Info and look at the Available field under Phone.
3. Open My Computer (Windows XP), Computer (Windows Vista), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. (The drive displays folders that you can use to organize the files you copy. You can also create your own folders.) 4. On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. (On a Mac computer, from your desktop, drag the drive representing your phone to the Trash.
Section 2C Phone ⽧ Make Calls (page 84) ⽧ Receive Calls (page 88) ⽧ Use Voicemail (page 90) ⽧ What Can I Do During a Call? (page 90) ⽧ What’s My Number? (page 95) ⽧ View Your Call History (page 95) ⽧ Save a Phone Number to Contacts (page 97) ⽧ What Are All Those Icons? (page 97) ⽧ Use a Phone Headset (page 99) ⽧ Customize Phone Settings (page 101) Section 2C: Phone Phone In This Section 83
Make Calls By default, your phone is on and ready to make calls. For information on turning the phone off and back on, see “Turn the Phone On/Off” on page 20. Dial Using the Onscreen Dial Pad The onscreen dial pad lets you make a call without sliding out the keyboard. It is also useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap. 1. Open Phone . 2. Tap the onscreen keys to enter the number.
Dial Using the Keyboard 1. In the Launcher or Card view, use the keyboard to enter the number. (You do not need to press the orange key to enter numbers, *, or #.) 2. When you finish entering the number, tap it to dial. You can also enter a number with the keyboard when the dial pad is displayed. After entering the number, tap the onscreen dial icon to dial. Dial Using a Speed Dial See “Assign a Speed Dial to a Contact” on page 137 for instructions on creating a speed dial.
3. Tap one of the contact’s phone numbers to dial it. If only the contact name is displayed, tap the name to display the phone numbers for that contact, and tap the number. Dial by Contact Name in the Phone Application See “How Do I Enter Names and Other Info in Contacts?” on page 130 for instructions on getting contacts on your phone. You can also look up and dial contacts using universal search (see “Search to Find Info and Make Calls” on page 71). 1. Open Phone . 2. Tap to open contact search.
Did You Know? If your company uses Microsoft Exchange Server with a Global Address List (GAL), entering the contact search information returns matching results from the GAL as well. 3. Tap the number. Redial the Last Number Dialed 1. Open Phone 2. Tap . . (When the number appears at the top of the screen, tap again to dial.
Receive Calls If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see “Turn the Phone On/Off” on page 20). When your phone is off, your calls go to voicemail. Tip You can pick the ringtone for incoming calls (see “Select the Ringtone for Incoming Calls” on page 191). Answer a Call Do one of the following: 䢇 If the screen is on when the phone starts ringing, tap 䢇 䢇 88 . If the screen is off, drag up to unlock the screen and answer the call.
Did You Know? If you are playing music or a video on your phone and a call arrives, playback pauses automatically and resumes when you hang up or ignore the call. Tip See a photo of the person calling you! Learn how to assign a caller ID photo in “Add a Picture to a Contact” on page 110. Silence the Ringer on an Incoming Call When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail. Do one of the following: 䢇 Press power . 䢇 Press Volume.
Use Voicemail 1. Do one of the following: 䡲 In the Launcher, Card view, or Phone, press and hold 1 Tap a voicemail notification at the bottom of the screen. 䡲 Open Phone . Then tap 䡲 Open Phone . Then tap and hold 1 onscreen. 䡲 . . 2. Follow the voice prompts to listen to your messages. What Can I Do During a Call? Your phone offers many advanced telephone features, including call waiting and three-way conferencing. These features depend on your service plan.
Manage a Call Do any of the following: 䢇 Put the call on speakerphone: Tap . Mute the microphone so you can’t be heard: Tap Tip 䢇 䢇 䢇 . You don’t need an on-hold button to put a call on hold. Just tap the mute icon to mute your end of the line. Open the dial pad to enter numbers for navigating phone trees, responding to prompts, and so on: Tap . Add a call: See “Make a Second Call” on page 93. Adjust call volume: Press Volume. Did You Know? You can send and receive text messages during a call.
End a Call Do one of the following: 䢇 Tap . 䢇 If a headset is attached, press the headset button. Use Another Application While on a Call You can use many other applications on your phone, including the organizer and text message features, while holding a phone conversation. You can use the Sprint network for only one activity at a time—phone or data—so you cannot use the Sprint network to browse the Web, check email, or exchange MMS messages during a call.
Make a Second Call 1. While on a call, tap . 2. Dial the second call. Answer a Second Call (Call Waiting) When a second call notification appears, tap . The first call is put on hold. Swap Between Two Calls You can swap between calls only if the second call is incoming. Phone Do one of the following: 䢇 䢇 Tap to put the active call on hold and switch to the other caller. Tap Hold to make the call on hold active.
Additional charges may apply and minutes in your mobile account may be deducted for each call you place. 1. Make a first call, then make a second call. (This is the limit of conference callers. Check your service plan about conference calls.) 2. Tap to create the conference call. 3. When you’re done, do one of the following: 䡲 䡲 Tap to end all calls. Ask one of the callers to hang up, so you can stay connected to the other caller.
What’s My Number? 1. Open Phone . 2. Open the application menu and tap Preferences. (Your phone number appears at the top of the Phone Preferences screen.) 1. Open Phone 2. Tap Phone View Your Call History . .
3. Do any of the following: 䡲 䡲 Switch the types of calls displayed: Tap All Calls or Missed Calls. Call a number: Tap the number. 䡲 Save the number to Contacts: Tap to the right of the number (see “Save a Phone Number to Contacts” on page 97). 䡲 View a contact entry: Tap to the right of the number. Delete a call history entry: Throw the entry off the side of the screen.
Save a Phone Number to Contacts You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number. 1. Do one of the following: 䡲 Before dialing a number you've entered in the dial pad: Tap Add to Contacts. 䡲 During a call: Tap . 䡲 After a call: From the dial pad, tap Add To Contacts. . Tap to the right of the number, and tap 2.
The phone is searching for a Wi-Fi network. The phone is on. Bars denote signal strength. A 1x data connection is active. An EvDO data connection is active. The phone is searching for a Sprint network. No Sprint network is available. ® Bluetooth wireless technology is turned on. A Bluetooth connection is in progress. A Bluetooth connection has been made. Your phone is performing a search on the characters you entered.
Use a Phone Headset You can connect the headset that came with your phone for hands-free operation. WARNING If driving while using a phone is permitted in your area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal.
䡲 Use your phone without the headset: Disconnect the headset. ® Set Up and Use a Bluetooth Hands-Free Device Your phone is compatible with many headsets and car kits (sold separately) enabled with ® Bluetooth wireless technology version 2.1 with EDR and Stereo (with AVRCP media controls). After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate with that device whenever it is within range and the Bluetooth feature on your phone is turned on.
Customize Phone Settings Use Phone Preferences to customize phone settings. By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, only numbers are entered. You can set a preference, however, so that typing on the keyboard with the dial pad displayed enters both numbers and letters and performs a search of names in Contacts. 1. Open Phone . 2. Open the application menu and tap Preferences. 3. In Show Contact Matches, tap On or Off.
1. Open Phone . 2. Open the application menu and tap Preferences. 3. In DTMF tones, tap Short or Long, and then tap the option you want. Use Dialing Shortcuts Dialing shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number. 1. Open Phone . 2. Open the application menu and tap Preferences. 3. Under Dialing Shortcuts, tap Add new number. 4.
1. Open Phone . 2. Open the application menu and tap Preferences. 3. Under Network, set any of the following: Voice Network: Tap Sprint Only to allow phone calls only when you are on the Sprint network, or tap Automatic to allow roaming on other networks. Data roaming: Set whether to allow Web browsing, email, and text and multimedia messaging when you are roaming. This option appears only if you have set Voice Network to Automatic.
Update Network Settings The network settings on your phone may require periodic updates. Contact Sprint for information on recommended update frequency. 1. Open Phone . 2. Open the application menu and tap Preferences. 3. Tap Update Network Settings. Update the Preferred Roaming List The preferred roaming list contains information that allows you to obtain the best possible service when using your phone outside your home service area. Contact Sprint for information on recommended update frequency. 1.
Section 2D Your Media and Entertainment Center In This Section ⽧ Camera (page 106) ⽧ Photos (page 107) ⽧ Videos (page 113) ⽧ YouTube (page 116) ⽧ Music (page 118) ⽧ Amazon MP3 (page 122) ⽧ NASCAR Sprint Cup Mobile (page 128) Media SM Section 2D: Your Media and Entertainment Center 105
Camera Take a Picture Your phone comes with an easy-to-use, built-in, 3-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see “Share a Picture” on page 111). To add a personal touch to your phone, use your pictures as your wallpaper (see “Save a Picture as Wallpaper” on page 110) and as caller ID images (see “Add a Picture to a Contact” on page 110). 1. Open Camera . 2.
Review Pictures you Have Taken 1. After taking a picture, tap the thumbnail of the picture in the lower-left corner of the screen. (This opens the picture in the Photos application.) 2. Swipe left or right on the screen to view other pictures you have taken. Photos Look at Pictures To get pictures on the phone, you can do any of the following: 䢇 Take a picture with your phone’s camera (see “Take a Picture” on page 106).
1. Open Photos . 2. Tap the album containing the picture, and tap the thumbnail of the picture. (The Photo roll album contains pictures you have taken with your phone’s camera.) 3. Swipe left or right on the screen to look at other pictures in the album. Organize Your Pictures Into Albums The Photos application contains the following default albums: 䢇 Photo roll: Contains all pictures you take with your phone’s camera. (This album appears only if you have taken at least one picture.
You can assign any pictures on your phone to one of these albums or to an album you create. To create and assign pictures to albums, you must put your phone into USB drive mode. You then create the albums and move pictures into them using your computer. 1. Connect your phone and your computer using the USB cable. 2. On your phone, tap USB Drive. (If prompted, tap OK. On your computer, your phone appears as a removable drive.
Add a Picture to a Contact You can also add a picture to a contact in the Contacts application (see “Add a Photo to a Contact” on page 136). 1. Tap a picture thumbnail to view it full-screen. 2. If the photo header is hidden, tap the screen to display it. 3. Tap and tap Assign to contact. 4. Enter the contact name and tap the contact. 5. (Optional) Do either or both of the following: 䡲 䡲 To move the picture so a portion appears in the center, tap and hold the picture, then drag.
1. Tap a picture thumbnail to view it full-screen. 2. If the photo header is hidden, tap the screen to display it. 3. Tap and tap Set wallpaper. 4. Do either or both of the following: 䡲 To move the picture so a portion appears in the center, tap and hold the picture, then drag. (The portion in the onscreen box appears as the wallpaper.) 䡲 To zoom out or in on a part of the picture, pinch in or out on the picture. 5. Tap Set Wallpaper.
3. Tap and tap Upload. 4. Do one of the following: 䡲 If you have already set up your picture Web service on your phone, tap the name of the service you want to use. 䡲 If you have not set up your picture Web service on your phone, tap Add An Account and tap the account type. Enter your username and password and tap Sign In. Set Up an Online Pictures Account on Your Phone To upload pictures to an account you have with a Web service such as Facebook or Photobucket, you must set up the account on your phone.
3. Tap Add An Account, and tap the type of account you want to add. 4. Enter your account username and password and tap Sign In. Delete a Picture 1. Tap a picture thumbnail to view it full-screen. 2. If the photo header is hidden, tap the screen to display it. 3. Tap . 4. Tap Delete to confirm. Videos Watch a Video To get videos on your phone, you can do any of the following: 䢇 Copy videos from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81).
1. Open Videos . 2. Tap the video. Use Video Playback Controls Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls.
Play. Pause. Move forward or backward (tap and hold the slider, then drag forward or backward). Switch between full-screen view and original size. Tip To skip ahead 30 seconds in a video, flick left to right on the screen. To jump back 10 seconds, flick right to left. Delete a Video To delete a video file from your phone, you must put your phone in USB drive mode and delete the video using your computer. 1. Connect your phone and your computer using the USB cable. Note Media 2.
3. Open My Computer (Windows XP), Computer (Windows Vista), or the Finder (Mac), and double-click the drive representing your phone. 4. Delete the video using your computer’s controls. 5. On a Windows computer, to end the connection safely, right-click the drive representing your phone and click Eject. (On a Mac computer, from your desktop, drag the drive representing your phone to the Trash. Trash changes to Eject.) 6. Disconnect the USB cable from the computer when it is safe to do so.
䡲 To search for a video: Tap Search All Videos, enter a search term, and press Enter . 䡲 To display the most highly rated videos: Tap and tap Popular. 䡲 To display the most frequently viewed videos: Tap 䡲 To display videos you have recently viewed: Tap and tap Most Viewed. and tap History. 3. When the video you want appears, do one of the following: 䡲 To view the video: Tap the video thumbnail. 䡲 To view video details: Tap the text to the right of the video thumbnail.
Share a Video Send a friend a link to a YouTube video. 1. On the video details screen (see “Watch a Video” on page 116), tap Share. 2. Tap Email or Text Message. 3. Address and send the message. Music Listen to Music You can listen to music through the speaker on the back of your phone or through a stereo headset or headphones. To get music onto your phone, you can do any of the following: 䢇 Copy music files from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81).
You can play music that you copy from your computer or stream from the Web in the following formats: MP3, AAC, or AAC+ format. For files received as email attachments, you can play files in the MP3, AAC, AAC+, WAV, AMR, or QCLEP format. 1. Open Music . 2. If the Music application finds no music files on your phone, tap one of the following: 䡲 Get My Music: Read information about how to get music on your phone. 䡲 Amazon MP3: Open the Amazon MP3 application to purchase songs (see “Amazon MP3” on page 122).
䡲 䡲 䡲 Listen to an album: Tap Albums and tap the album name. To listen to the album’s songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to songs in random order, tap Shuffle All. Listen to all songs in a genre: Tap Genres and tap the genre name. To listen to the songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence.
Rewind. Fast forward. Shuffle current playlist. Repeat. Tap once to repeat the current song. Tap again to repeat the entire playlist. Switch the Now Playing Display You can switch the display to show the songs you are listening to by name or by album cover art. 䢇 While you are listening to a song, tap the header to switch between Playlist view and Album Art view.
Delete a Song To delete a song file from your phone, you must put your phone in USB drive mode and delete the song using your computer. 1. Connect your phone and your computer using the USB cable. 2. On your phone, tap USB Drive. (If prompted, tap OK. On your computer, your phone appears as a removable drive.) Note On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 3.
Set Up Your Amazon Account You must be signed in to your Amazon account to download music. 1. Open Amazon MP3 . 2. Open the application menu and tap Sign In. 3. Enter your email address and password, and tap Sign In. (To purchase songs without needing to enter your password each time, turn on Enable 1-Click.) Search for a Specific Song, Album, or Artist 1. Open Amazon MP3 . 2. Tap Search and enter the song, album, or artist name. 3. Press Enter .
Browse Songs, Albums, Artists, or Genres 1. Open Amazon MP3 . 2. Do any of the following: 䡲 䡲 䡲 䡲 䡲 䡲 View all songs in a certain genre: Tap and tap the genre. View the top 10 new and notable releases: Swipe left or right on the New & Notable album thumbnails. View the top 100 new releases: Tap New releases. View the top 100 albums: Tap Albums. View the top 100 artists: Tap Artists. View the top 100 songs: Tap Songs. View Artist Information 1.
View Album Information and Buy an Album 1. Make sure you have a connection to a Wi-Fi network (see “Wi-Fi” on page 230). (You can buy music files without a Wi-Fi connection, but you must be connected to a Wi-Fi network to download them.) 2. Search for (see “Search for a Specific Song, Album, or Artist” on page 123) or browse to (see “Browse Songs, Albums, Artists, or Genres” on page 124) an album, and tap the album name. 3. To preview a song, tap anywhere on the song entry except the price. 4.
Preview and Buy a Song 1. Make sure you have a connection to a Wi-Fi network (see “Wi-Fi” on page 230). (You can buy music files without a Wi-Fi connection, but you must be connected to a Wi-Fi network to download them.) 2. Search for (see “Search for a Specific Song, Album, or Artist” on page 123) or browse to (see “Browse Songs, Albums, Artists, or Genres” on page 124) an album or artist entry containing the song you want. 3. To preview a song, tap anywhere on the song entry except the price. 4.
1. Tap Download on any screen displaying this button. (This displays items that you are currently downloading or that you already downloaded.) 2. To cancel a current download, tap . Media After you download an item, listen to it in the Music application (see “Listen to Music” on page 118).
SM NASCAR Sprint Cup Mobile With NASCAR Sprint Cup MobileSM, you can keep pace with the latest race results, driver stats, and live race audio. 1. Open NASCAR . 2. The first time you open NASCAR Sprint Cup Mobile, do the following: 䡲 Tap Continue and follow the onscreen instructions. 䡲 Tap a driver thumbnail and tap Continue. 3. Tap options such as Home, News, SPEED, Video, and Drivers.
Organizer Section 2E Your Personal Information Organizer In This Section ⽧ Contacts (page 130) ⽧ Calendar (page 144) ⽧ Tasks (page 156) ⽧ Memos (page 162) ⽧ Calculator (page 164) Section 2E: Your Personal Information Organizer 129
Contacts How Do I Enter Names and Other Info in Contacts? You have a few options for getting contact information to show up in Contacts: ® Connect to an online address book through the Palm Synergy™ feature: If you have an ® address book in an online account that works with the Palm Synergy™ feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Contacts on your phone to synchronize and display contacts in the online address book.
The Synergy feature automatically links contacts from different accounts if it finds data in common between them. For example, if you have a contact in Exchange and in Google for Emily Weeks, your phone links the contacts so that all Emily’s info shows up on a single contact screen. You need to open just one view to see all of Emily’s info. The actual data remains stored separately with your different providers; it’s just assembled in one view on your phone for your convenience.
Use Contacts for the First Time 1. Open Contacts . 2. Do one of the following: 䡲 To set up your first online account to sync: Tap the account type, enter the account information, and tap Sign in. 䡲 To set up an online account to sync other than the first one: Tap Add An Account, tap the account type, enter the account information, and tap Sign In. 䡲 To skip to your contacts list: Tap Done.
You can add a contact that synchronizes with an online account you have, such as Google or Microsoft Exchange ActiveSync. You can also add a contact in the Palm profile account, which does not synchronize with an online account but is backed up daily to your Palm profile. If you are using Contacts for the first time, you go through a few different steps to get or access the contacts on your phone (see “Use Contacts for the First Time” on page 132).
5. In some fields, such as New Phone Number, when you enter the information a label button appears on the right. (Tap the button to change the label for your entry—for example, to identify a number as a mobile or work phone.) Tip Use the Reminder field to enter that important message or question you have for this contact. The next time you send or receive a call or a message to or from the contact on your phone, the reminder pops up on the screen.
3. For more search options, tap Global Address Lookup. (This option is available if you are using Microsoft Exchange ActiveSync with a Global Address List.) Organizer 4. Tap the contact. View or Edit Contact Information 1. Open Contacts . 2. Search for a contact (see “Find a Contact” on page 134), and tap the contact name. 3. To edit a contact, tap Edit, and enter the new information.
Add a Photo to a Contact The photo you add appears onscreen when this contact calls you. 1. While creating (see “Create a Contact” on page 133) or editing (see “View or Edit Contact Information” on page 135) a contact, tap . 2. Do one of the following: 䡲 To take a new photo, tap New Photo. 䡲 To use an existing photo, tap the album containing the picture, and tap the picture.
Add a Ringtone to a Contact Organizer Select the ringtone you want to hear when this contact calls you. 1. While creating (see “Create a Contact” on page 133) or editing (see “View or Edit Contact Information” on page 135) a contact, tap Set a ringtone. 2. Tap to preview the ringtone. 3. Tap the ringtone. (To use a music file as a ringtone, tap and tap the file name.) 4. Tap Done. Tip To change the ringtone for a contact, tap the ringtone and tap Change Ringtone.
3. Open the application menu and tap Set speed dial. 4. Tap the phone number you want to assign a speed dial to, and then tap the key to use as a speed dial. (You may have to scroll to find the key you want.) Tip To assign a currently used speed dial key to a new number, follow the steps for setting a new speed dial for the new number. Tap the key to use in step 4, and tap Reassign To Undefined.
3. Open the application menu and tap Add Person Reminder. Tip Organizer 4. Enter the reminder. To remove a reminder message before it pops up as a notification, open the contact, open the application menu and tap Add Person Reminder. Tap Clear Reminder. Link a Contact When your phone recognizes matching information in two contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information.
Important Tip To maintain the integrity of your contact data, it’s important that you link only one person’s contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange, and your Palm profile account, go ahead and link all four contacts into a linked contact. But don't link Emily’s contact info with her sister Allison’s.
Get in Touch With a Contact 1. Open Contacts . 2. Tap the contact name. 3. Do any of the following: 䡲 Tap the appropriate field to call or send an email or instant message to that contact. For example, tap a phone number to call the contact. 䡲 䡲 Tap to send a text message. Tap an address field to view the address on a map. Section 2E: Your Personal Information Organizer 141 Organizer If the contact has a picture (see “Add a Photo to a Contact” on page 136), the picture appears as a Launcher icon.
Delete a Contact 1. Open Contacts . 2. Tap the contact name. 3. Do one of the following: 䡲 Delete an unlinked contact or an entire linked contact: Open the application menu and tap Delete Contact. Tap Delete All Profiles to confirm. 䡲 Delete one entry only in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile.
Customize Contacts . Organizer 1. Open Contacts 2. Open the application menu and tap Preferences & Accounts. 3. Set the following options: List Order: Tap the Sort Order field and select the criteria by which the contact list is sorted. This changes the underlying sort order of the list only—your contacts still appear in the list as First Name/Last Name. If you sort by company name, any contacts who work for the AAA company appear first in the list, displayed alphabetically by First Name/Last Name.
Manually Synchronize Contacts With Your Online Accounts If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account—you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also. 1. Open Contacts . 2. Open the application menu and tap Preferences & Accounts. 3. Tap Sync Now.
Did You Know? If you synchronize with your Google calendar, you can add Google Weather to the calendar on your desktop and have it appear in Calendar on your phone. On your desktop, log in to your Google Calendar account and open Calendar Settings. Click the General tab, enter your location, and click the temperature unit you want in Show weather based on my locations. The next time your phone synchronizes with your Google account, Google Weather appears in Calendar on your phone.
Layered Calendars Suppose you use the calendar in both Microsoft Exchange ActiveSync and in Google. If you set up both of those accounts to sync with your phone, your phone's Calendar app shows the events from both in a single view—a layered calendar with events that are color-coded to identify which provider they come from. Individual events remain stored separately with your different providers; the events are just assembled in one view on your phone for your convenience.
To set up an online account to sync other than the first one: Tap Add An Account, tap the account type, enter the account information, and tap Sign In. 䡲 To skip to your calendar: Tap Done. Note Organizer 䡲 If you choose to sync Calendar with an online Facebook account, your Facebook events show up in Calendar, but you cannot add calendar events to Facebook from the Calendar app.
If you create an event in All Calendars view, the event is created in the calendar set as the default (see “Customize Calendar” on page 153). 3. Go to the day you want (see “Move Around in Calendar” on page 151) and tap a blank time slot. 4. Enter the event name and press Enter . In Day view, available time slots between events are compressed and labeled X Hrs Free. To expand free time so you can enter an event, tap X Hrs Free.
Organizer 3. (Optional) Tap Custom to define your own repeat interval and set the end date. Did You Know? To enter a birthday, anniversary, or holiday, create an untimed event. Then select Yearly on [date] as the repeat interval. Add an Alarm to an Event 1. While creating an event (see “Create an Event” on page 147), tap to the right of the event name. (To add an alarm after creating an event, tap the event name in Day view.) 2. Tap No Reminder and tap the interval for the alarm. Add a Note to an Event 1.
1. Open Calendar . 2. Go to the day you want, open the application menu and tap New all day event. 3. Enter the event details. Change the Calendar Display You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars. 1. Open Calendar . 2. Do either of the following: 䡲 Tap All or a calendar name in the upper-right corner, and tap the calendar view you want: all your calendars in a single view, or a specific calendar only.
䢇 䢇 䢇 䢇 䢇 Next or previous week: In Week view, swipe right or left on the screen. Next or previous day: In Day view, swipe right or left on the screen. Next or previous month: In Month view, swipe down or up on the screen. Go to a specific month, date, or year: Open the application menu and tap Jump To. Tap the month, day, and year and tap Go To Date. Go to today: Open the application menu and tap Show today. Tip Another way to go to today from the application menu is to tap Jump to and tap Go To Today.
3. Open the application menu and tap Delete event, and then tap Delete to confirm. (If this event is one of a series of repeating events, tap the option to delete just this event or the entire series.
䢇 䢇 Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field. The default message text is “Running late, on my way...”— you can edit the text before sending the message. Dismiss Snooze: The reminder reappears in five minutes. View Meeting Participants If you receive a meeting request, you can view the participants. 1. On your calendar, tap the meeting request. (The Participants field shows the organizer name plus the number of participants.) 2.
3. Set the following options: First Day of Week Day Start and End Default Event Reminder: Tap the time interval for a notification to appear for timed and all-day events. Reminders you set for individual events override the default setting. The default setting is No Reminder. Event Reminders: Select to play a sound when a calendar notification appears.
If you want to get calendar events from an online account on your phone immediately—or upload events from your phone to the online account—you can do a manual sync. This synchronizes Calendar with all the accounts you have set up on your phone, and it synchronizes your contacts and email with those accounts also. 1. Open Calendar . 2. Open the application menu and tap Preferences & Accounts. 3. Tap Sync Now.
Tasks Create a Task List All individual tasks you create (see “Create a Task” on page 156) must be placed in a task list. A task list is a group of related to-do items. 1. Open Tasks 2. Tap . . 3. Enter the list name in the New list field and press Enter . 4. Create a task (see “Create a Task” on page 156). Create a Task 1. Open Tasks . 2. Tap the list you want to assign the task to. 3. Tap 156 .
Organizer 4. Enter the task name in the Task name field. (To set the task priority, see the next procedure.) Set Task Priority, Due Date, and Other Details 1. Open Tasks . 2. Tap the list containing the task. 3. Tap to the right of the task name.
4. Set any of the following: Priority: High priority tasks appear with a red check box. Normal priority tasks appear with a blue check box, and low priority tasks appear with a gray check box. List: Assign the task to a different list. Due date: Tap No due date, and tap a due date option. If you set a due date, a notification appears at bottom of the screen on the due date. Tap the notification to open the task. 5. To enter a note about the task, tap Notes and enter the note.
1. Open Tasks . (The number to the right of the All Tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks due today or overdue for that list.) 2. Tap a task list name to view tasks that are due today or overdue. Rename a Task 1. On the task list, tap the task name. 2. Enter the new name and press Enter . Filter a Task List By default, a task list displays all tasks.
3. Tap All, Remaining, or Completed in the upper-right corner, and tap the filter option you want. Organize Your Tasks You can change the order of a task list or an individual task. 䢇 Tap and hold the list or task name, and drag the item to the desired position. (Move a task to a different priority group (or number) to change its priority.) Set Due Dates for All Tasks in a List 1. Open Tasks . 2. Tap the list containing the tasks.
Organizer 3. Open the application menu and tap Set due date for all. 4. Tap the month, date, and year, and then tap Set Due Date. 5. To remove a previously assigned due date, tap No Due Date. Mark All Tasks in a List Completed/Incomplete 1. Open Tasks . 2. Tap the list containing the tasks. 3. Open the application menu and tap Mark all completed/Mark all incomplete. Delete All Completed Tasks in a List 1. Open Tasks . 2. Tap the list containing the tasks. 3.
Memos If you used the Data Transfer Assistant and imported notes from Outlook on your desktop to your phone, those notes appear in Memos. Create a Memo 1. Open Memos 2. Tap . . 3. Enter the memo text. (Memos are saved as you type.) Find a Memo 䢇 In the memos list, enter any letters of any word in the memo, then tap the memo. Note 162 The results of universal search that you access in Card view or the Launcher do not include memos.
Edit a Memo . 3. Tap the screen to position the cursor (see “Text Selection Gestures” on page 49), and edit the memo text. Change the Color of a Memo Color-code your memos to help you recognize memos of a certain type. For example, make all your grocery lists blue. 1. In the memos list, tap the memo. 2. Tap the lower-right corner of the screen, and tap the new color. Delete a Memo 1. In an open memo, open the application menu and tap Delete. 2. Tap Delete to confirm.
Calculator You can enter numbers in Calculator using either the onscreen keypad or the keyboard. Perform Calculations 1. Open Calculator . 2. Enter numbers and perform calculations, including the following: Clear the last digit of a multi-digit number. Clear the current calculation or displayed number. Use the Calculator Memory 1. Open Calculator . 2. Use the following memory functions: Add a number to memory. Display the number stored in memory. Clear the memory.
Section 2F Your Documents and Other Productivity Files ⽧ Doc View (page 166) ⽧ PDF View (page 172) Section 2F: Your Documents and Other Productivity Files Documents In This Section 165
Doc View With Doc View, you can carry, view, and manage Microsoft Word, Excel®, and PowerPoint® files on your phone. Open a File You can view a file that you copy from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81) or receive as an email attachment (see “Open Attachments” on page 210). You can view files in DOC, DOCX, TXT, XLS, XLSX, PPT, and PPTX formats. Note 1.
For information on zooming in and out, see “Zoom Gestures” on page 48. 䢇 Pinch out to zoom in. 䢇 Pinch in to zoom out. 䢇 Double-tap the screen to zoom in or out a specified amount. 䢇 Turn on horizontal scroll (Word documents only): Open the application menu and tap Wide View. (In Wide view, text does not wrap on the right side of the screen. You can scroll horizontally or rotate the phone to see more text.) Find Text in a File 1. With a file open, open the application menu and tap Find. 2.
Save a File With a New Name 1. With the file open, open the application menu and tap Save As. 2. Enter the new file name and tap Save As. Share a File 1. With the file open, open the application menu and tap Share. 2. Create the email message and tap . View File Properties You can view properties such as the file size, date created or modified, and more. 1. With the file open, tap the file name. 2. Tap the file properties to dismiss them.
Work With Comments, Endnotes, and Footnotes in a Microsoft Word Document In an open Word document, comments, endnotes, and footnotes are indicated by highlighted text. Documents 1. Tap the text or footnote indicator to open the comment, endnote, or footnote. 2. To close the comment, endnote, or footnote, tap outside it. ® Select a Cell, Row, or Column in an Excel Spreadsheet 䢇 Tap the cell, row header, or column header. Resize Rows or Columns in a Spreadsheet 1.
Show or Hide Rows or Columns in a Spreadsheet 䢇 To hide a row or column: Tap the row or column header and tap Hide selected. 䢇 To show a hidden row or column: Tap, hold, and drag the row or column headers to either side of the hidden row or column. Tap Show Hidden. To display all hidden rows or columns: Open the application menu and tap Show All Hidden. 䢇 Sort Your Data in a Spreadsheet 䢇 Tap the column header and tap Sort ascending or Sort descending.
View Comments in a Spreadsheet ® In an open Excel spreadsheet, comments are indicated by a red triangle in the upper-right corner of the relevant cell. 1. Tap the red comment indicator to open the comment. 2. Tap the comment to close it. ® 1. In an open presentation, open the application menu. 2. Scroll down the menu and tap one of the following: 䡲 Show Notes. 䡲 Outline: To jump to a specific slide, tap the slide or begin typing the slide name or number, and tap the slide. 3.
PDF View With PDF View, you can carry, view, and manage PDF (Adobe Acrobat) files on your phone. Open a File You can view a PDF file that you copy from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81) or receive as an email attachment (see “Open Attachments” on page 210). Note 1. Open PDF View Before you put files on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone. .
Move Around in a File 䢇 䢇 䢇 Go to the next or preceding page: Tap or . Jump to a different page: Tap the current page number in the lower-left corner of the screen. (Enter the page number you want and press Enter .) Move a part of the current page to the center of the display: Tap and hold on the part of the page you want, and drag it to the center. Documents Change the Display Size For information on zooming in and out, see “Zoom Gestures” on page 48. 䢇 Pinch out to zoom in. 䢇 Pinch in to zoom out.
3. Find the next instance: Tap . Find the preceding instance: Tap . 4. To exit search, open the application menu and tap Find. Save a File With a New Name 1. With the file open, open the application menu and tap Save As. 2. Enter the new file name and tap Save As. Share a File 1. With the file open, open the application menu and tap Share. 2. Create the email message and tap 174 .
View Bookmarks If a PDF file was created with bookmarks, you can see the bookmarks on your phone. Documents 1. With the file open, open the application menu and tap Bookmarks. (A checkmark next to a bookmark name identifies the section of the file you are currently viewing.) 2. Do any of the following: 䡲 To expand a bookmark entry: Tap 䡲 To collapse a bookmark entry: Tap . To search for a specific bookmark: Type the bookmark name. 䡲 . 3. Tap a bookmark to jump to that section of the file.
Section 2F: Your Documents and Other Productivity Files
Section 2G Preferences ⽧ Backup (page 178) ⽧ Date & Time (page 181) ⽧ Device Info (page 182) ⽧ Language (page 186) ⽧ Screen & Lock (page 186) ⽧ Sounds & Ringtones (page 189) Section 2G: Preferences Preferences In This Section 177
Backup Back Up Your Information Your phone backs up the contacts, calendar events, and tasks that are in your Palm profile account, as well as system settings and applications you downloaded to your phone. An automatic backup to your Palm profile of all this information happens every day. So if you ever need to erase the info from your phone, you can restore all your backed-up info. You can turn off automatic backup, and you can also perform a manual backup.
2. Do any of the following: 䡲 Back up your information manually: Tap Back up now. 䡲 Turn off automatic backup and delete backed-up information: Tap On to switch backup from On to Off. (Tap Turn Off And Erase Data. This deletes all your information on the server. It does not affect the information on your phone.) Tip 䡲 Go to Device Info to delete the information on your phone (see “Erase Data and Reset Your Phone” on page 182).
3. Enter your Palm profile password and tap Done. 4. Edit any of the following: First Name/Last Name Email: Change the email address associated with your Palm profile. (A verification email is sent to the new address. Click the link in the email to verify the new address.) Security Question/Answer: Tap the current question and tap a new one. (Then tap Answer and enter an answer.) Change Password: Tap Change Password. (Enter your new password and confirm it. Tap Done.
Date & Time You can set your phone to adjust the date and time automatically to the local date and time wherever you are, or you can turn this feature off and enter date and time information manually. . Preferences 1. Open Date & Time 2. Set any of the following: Time Format Network time: Tap On or Off. (If you turn this option off, select the date and time. If you switch from manual time to network time, there might be a delay before the network time updates on your phone.
Device Info View System Information 1. Open Device Info . (Basic system information is displayed.) 2. To view more detailed system information, tap More Info, and tap Software or Hardware. Rename Your Phone 1. Open Device Info . 2. Tap the Name field and enter the new name. Restart Your Phone If an application freezes, first try restarting your phone. No files or settings are changed when you restart. 1. Open Device Info . 2. Tap Phone Reset Options and tap Restart.
1. Open Device Info . 3. Do one of the following: 䡲 Erase all data from the phone except stored items such as pictures, videos, and music: Tap Partial Erase twice. 䡲 Erase all data from the phone: Tap Full Erase twice. (All data from all accounts is erased from your phone, including information about your Palm profile. But all your data on the Web—in your online accounts and in your Palm profile—is untouched.
Run Quick Tests If you are troubleshooting your device with a support agent, you can run Quick Tests to get diagnostic information. If you need more information after running Quick Tests, you can run one or more Interactive Tests (see “Run Interactive Tests” on page 184). 1. Open Device Info . 2. Tap More Info. 3. Open the application menu and tap Quick Tests. 4. Work with the support agent to view and report the test results.
Add a Certificate You can install a certificate that is located in the USB drive storage on your phone. To copy a certificate into USB drive storage, see “Copy Files Between Your Phone and Your Computer” on page 81. 1. Open Device Info . 2. Tap More Info. Preferences 3. Open the application menu and tap Certificate Manager. 4. Tap and tap the certificate name. View Certificate Details Only user-installed certificates can be viewed. 1. Open Device Info . 2. Tap More Info. 3.
Delete a Certificate Only user-installed certificates can be deleted. 1. Open Device Info . 2. Tap More Info. 3. Open the application menu and tap Certificate Manager. 4. Tap the certificate and tap Delete Certificate. Language You can set your phone display to any language available for the device. 1. Open Language . 2. Tap the language. 3. If a region list is displayed, tap the region. 4. Confirm you want to use the new language, or revert to the original language.
Set the Interval for Turning the Screen Off Automatically By default, your screen turns off after one minute of inactivity to save battery power. You can change this interval. 1. Open Screen & Lock . 2. In Turn off after, tap the number of seconds or minutes. Change Your Wallpaper Your wallpaper is the screen background in Card view. You can customize the wallpaper to show a favorite picture. 1. Open Screen & Lock . 3.
䢇 among your open applications without first going to Card view—you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view. Change to back gesture: The back gesture still goes from right to left in the gesture area, but you must make a shorter swipe. 1. Open Screen & Lock . 2. In Switch Applications, tap On or Off.
1. Open Screen & Lock . 2. To turn Secure Unlock on: In Secure Unlock, tap Simple PIN or Password and do one of the following: Simple PIN: Enter a four-digit PIN. (This is a PIN that you make up. Enter the PIN again to confirm.) Password: Enter a password containing any combination of letters and numbers. (Enter the password again to confirm.) Be sure to write down your PIN or password and keep it somewhere safe.
1. Open Sounds & Ringtones . 2. In Ringer Switch Off, tap On or Off to set whether your phone vibrates when you slide the ringer switch off. 3. Under Ringer Switch On, set any of the following: Ringtone: Select the ringtone for incoming calls (see “Select the Ringtone for Incoming Calls” on page 191). (Tap, hold, and drag the Ringtone Volume slider to set the ringtone volume.) System Sounds: Set whether to turn on systemwide sounds for general actions such as transitions.
Select the Ringtone for Incoming Calls The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see “Add a Ringtone to a Contact” on page 137). 1. Open Sounds & Ringtones . 2. Tap the displayed ringtone to open the full list of tones. 3. Tap a tone. (Tap to preview it.) 4. To set the Ringtone Volume, tap, hold, and drag the slider. Select a Song as a Ringtone You can add the first few seconds of a song as the ringtone for your phone. 1.
Section 2G: Preferences
Section 3 Web and Data Services and Other Wireless Connections
Section 3A Using Web and Data Services In This Section ⽧ Get Started With Data Services (page 196) ⽧ Access Data Services (page 196) ⽧ Use Sprint TV (page 197) Web & Data Services ® Section 3A: Using Web and Data Services 195
Get Started With Data Services With your Sprint service, you are ready to start enjoying the advantages of data services. To sign up for data services or to access complete instructions, visit sprint.com. For information on charges associated with the features of Sprint’s data services, refer to your Sprint service plan. Enable Data Services The first time your activated Palm® Pre™ phone is turned on, a one-time setup process occurs automatically. You do not need to do anything.
Data Services Symbols on Your Screen When you are connected to data services, a data connection icon appears at the top of the screen. See “What Are All Those Icons?” on page 97 for a description of the various data connection icons. Data Services Billing Information See your service plan or contact Sprint for details on data services billing. ® Use Sprint TV With Sprint TV®, you can watch live TV on the go, right on your phone.
2. Tap All Channels, Live, On Demand, Premium Channels, or Sprint Radio to display a list of channels and programming. 3. Tap an item to play it. Note 198 The first time you access a channel that requires a subscription, you are prompted to purchase access. Tap Subscribe to purchase access.
Section 3B Your Email and Other Messages In This Section Email (page 200) ⽧ Messaging (page 217) Email & Messaging ⽧ Section 3B: Your Email and Other Messages 199
Email How Do I Send and Receive Email on My Phone? Use the Email application on your phone to access the many email accounts you have: company, ISP, and Web-based (like Gmail). The Palm® Synergy™ feature makes it easy to synchronize all data from an online account: By setting up a sync account for one app, synchronization of the other apps is automatically set up for you.
If you reply to a message from this merged view, the message is sent from the same account in which it was received. If you create a new message from the merged inbox, the message goes out using the account you set as the default account (see “Set Email Preferences” on page 215). Before You Begin • • Before you use your phone to send or receive messages, check with Sprint for pricing and availability of email services and data rate plans.
(EAS)” on page 203. If you have a less common email provider, see “Set Up Email: Other Providers” on page 204. If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronizes the provider’s calendar and contacts. 1. Open Email . 2. The first time you open Email, do one of the following: 䡲 䡲 If this is the first email account you are setting up: Enter the email address and password and tap Sign In.
Set Up Email: Microsoft Exchange ActiveSync (EAS) Follow this procedure to get email from a corporate EAS account. Before You Begin 1. Open Email Get this info from your email provider or system administrator: • Mail server name for receiving mail • Server domain name • Your username and password . 䡲 䡲 If this is the first email account you are setting up: Enter your username and password, and tap Sign In. If you have already set up an email account and want to set up another one: Tap Add An Account.
3. Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. (Enter your username and password, and tap Sign In.) 4. In Mail Type, tap POP to display the list of options, and then tap Exchange (EAS). 5. Verify the information in the other fields and change the info as needed based on the information you obtained from your email provider or system administrator. 6. Tap Sign In. 7. Tap Add An Account to add another account.
1. Open Email . 2. The first time you open Email, do one of the following: 䡲 䡲 If this is the first email account you are setting up: Enter your username and password, and tap Sign In. If you have already set up an email account and want to set up another one: Tap Add An Account. Enter your username and password, and tap Sign In. 3. Any other time you open Email, open the application menu, tap Preferences & Accounts, and tap Add An Account. (Enter your username and password, and tap Sign In.
Enter Advanced Account Settings 1. Open Email . 2. Open the application menu and tap Preferences & Accounts. 3. Tap the account name. 4. Set any of the following: Account Name: Enter the name that appears in the account list. Full Name: Enter the name you want to appear in the From field for messages you send. Show Notification: Set whether a notification appears onscreen when a new message arrives Play Sound: Set whether a sound plays when a new message arrives.
Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them on your phone. Show Email: Set how many days’ worth of messages to retrieve from the server. Get Email: Set how frequently to synchronize email for this account. Default Folders (IMAP accounts only): Specify the folder where messages you send, save as drafts, or delete are stored. Remove Account: See “Delete an Email Account” on page 207.
Create and Send an Email Message 1. Open Email . 2. If this is the first time you have opened the Email application, and you have set up at least one email account, tap Done. (If you have not set up an email account, see “Set Up Email” on page 201.) 3. Tap . 4. Tap From to change the email account you are using to send the message. (This option appears only if you have more than one email account set up on your phone.) 5.
8. Enter the subject, press Enter , and enter the body text. 9. (Optional) To set the priority for the message, open the application menu and tap High priority or Normal priority. 10. Tap . Add Attachments to a Message 1. While composing a message, tap . 2. To locate a file, do the following: 䡲 Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents. 䡲 Enter the file name.
3. Tap the folder you want to check messages for, and tap . 4. Tap a message to open it. 5. Tap or to view the previous or next message. 6. To view messages for another account, make the back gesture (see “Go Up One Level in an App (Back Gesture)” on page 55) to return to the account list, and tap the account name.
䢇 To open multiple attachments: Tap the list of attachment names to view the attachments, and tap an individual attachment name to open it. Save Attachments When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone’s applications. You can save pictures in JPG format directly from the email message; for other file types, use the application menu to save the attachment. 2. Do one of the following: 䡲 For pictures: Tap Copy To Photos.
Add a Contact From an Email Message You can add a contact name or email address to your Contacts list directly from the To, Cc, or Bcc field of an incoming email message. You can either create a new contact or add the information to an existing contact. 1. In a message you’ve received, tap the name or email address. 2. Tap Add To Contacts. 3. Tap one of the following: Save As New: Create a new contact for the name or address. Add To Existing: Tap the contact you want to add the name or address to.
Move a Message to Another Folder 1. Open a message. 2. Open the application menu and tap Move to folder. 3. Tap the folder you want. Mark a Message as Read or Unread 1. Open a message. 2. Open the application menu and tap Mark as read/unread. Flag or Unflag a Message 1. Open a message. 2. Open the application menu and tap Set flag or Clear flag. Show or Hide Message Header Details 1. Open a message. 2. Tap a recipient name to show details. (Tap again to hide details.
Do one of the following: 䢇 In the message list: Throw the message off the side of the screen. 䢇 In an open message: Tap . Add a Signature to Outgoing Messages A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account. 1. Open Email . 2. Open the application menu and tap Preferences & Accounts. 3. Tap the account you want. 4.
䡲 䡲 Open a folder: Tap the folder name. View folder information such as last sync and number of messages: Open the folder, and then tap the folder header. Add a Folder as a Favorite Favorites appear at the top of the merged folders view. 䢇 Tap to the right of the folder name. Set Email Preferences 1. Open Email . Email & Messaging 2. Open the application menu and tap Preferences & Accounts.
3. Set any of the following: Smart Folders: Set whether to include All Inboxes and/or All Flagged messages in the Smart Folders list at the top of the merged folders view. Accounts: Tap an account name to enter advanced settings (see “Enter Advanced Account Settings” on page 206). Default Account: Tap the account shown to set another account as the default. The default account is used to send a message if you create a new message in a merged folder view such as All Inboxes or All Flagged.
Reply to Meeting Invitations You can receive meeting invitations on your phone in the same way that you receive email messages. You cannot create meeting invitations on your phone. 䢇 Tap an invitation to open it, and tap whether to accept, tentatively accept, or decline the invitation. Here are the key features of meeting invitations: 䢇 Meeting invitations appear on your phone in the Email application, not in the Calendar application.
䢇 䢇 Multimedia messages, if your service plan includes multimedia messaging (see “Create and Send a Text or Multimedia Message” on page 220). Instant messages for an IM account you already have set up online (see “Set up an Instant Messaging (IM) Account” on page 223). The Synergy feature enables the Messaging app to gather all of your text, multimedia, and instant messages to and from the same contact or phone number into a single conversation (sometimes called a thread).
Switch Between Messaging Accounts in a Conversation In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person. 1. Start or open a conversation. 2.
Create and Send a Text or Multimedia Message Each text message can have up to 160 characters. If you send a text message to an email address, the email address is deducted from the 160-character count. Multimedia messages consist of both text and pictures. You can include pictures in JPG format. Outgoing multimedia messages can be up to 600KB. Did You Know? You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speakerphone.
Tip Do you need to enter a short code that contains letters? Use the keyboard to enter it; just press the letter keys. For example, if the code is “win01,” press W to enter w, I to enter i, and so on. No need to figure out the numbers that correspond to the letters. 4. Tap the To field and repeat step 3 to enter additional recipients. 5. Do one of the following to attach a picture to a multimedia message: 䡲 Before entering the message text: Tap .
1. Open Messaging . 2. Tap a conversation to view messages. 3. In a multimedia message, tap a file name to view the attached file. (Tap Copy Photo to save an attached picture.) Add a Contact From a Message 1. In a conversation, tap the header of a message received from someone who is not a contact. 2. Tap Add To Contacts. 3. Tap one of the following: Save As New: Create a new contact for the name or address. Add To Existing: Tap the contact you want to add the name or address to.
Set up an Instant Messaging (IM) Account To use an IM account on your phone, you must already have the account online—such as a GoogleTalk IM account. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts. 1. Open Messaging . 2. Do one of the following: 䡲 The first time you open Messaging: Tap Add An Account.
Sign In to an IM Account 1. Open Messaging . 2. Tap Buddies. 3. Tap to the left of Offline, and tap Available. Sign Out of an IM Account 1. Open Messaging . 2. Tap Buddies. 3. Tap 224 to the left of your online status (Available or Busy), and tap Sign off.
Send and Receive IM Messages Before You Begin Make sure that your phone is on and that you’re inside a coverage area (see “Turn Wireless Services On” on page 23). 1. Open Messaging . 2. Do one of the following to start or continue a conversation: 䡲 䡲 䡲 In Conversations view or Buddy List view, tap to start a new conversation. In Conversations view, tap an existing conversation and enter a new message. In Buddy List view, tap a buddy name and enter a new message. 3.
3. Do one of the following: 䡲 If you already have a custom message: Tap the current message and enter the new message text. 䡲 If you’re creating a custom message for the first time: Tap the status text (Available, Busy, and so on) and enter the custom message text. Change Your IM Account Username or Password If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone. 1. Open Messaging . 2.
3.
Section 3B: Your Email and Other Messages
Your Connections to the Web and Wireless Devices In This Section ⽧ Wi-Fi (page 230) ⽧ Location Services (page 236) ⽧ Web (page 237) ⽧ Google Maps (page 246) ⽧ Sprint Navigation (page 247) ⽧ Bluetooth Wireless Technology (page 249) ® Section 3C: Your Connections to the Web and Wireless Devices 229 Wireless Connections Section 3C
Wi-Fi What Is a Wi-Fi Connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on the 802.11 standard (802.11b and 802.11g), with WPA, WPA2, WEP, and 802.1x authentication. A Wi-Fi access point, also called a hotspot, is a network device with an antenna that provides wireless connections to a larger network.
Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other network settings from the system administrator. To learn how to connect to a secure network for the first time, see “Connect to a New Secure Network” on page 233.
䢇 From any screen: Open the connection menu, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi. If your phone finds the network you want, tap the network name to connect to it. Otherwise, see “Connect to a New Open Network” on page 232 and “Connect to a New Secure Network” on page 233. Connect to a New Open Network For an explanation of open networks, see “Are There Different Kinds of Wi-Fi Networks?” on page 230.
You can also open Wi-Fi by opening the connection menu, tapping Wi-Fi, and tapping Wi-Fi Preferences. Connect to a New Secure Network For an explanation of secure networks, see “Are There Different Kinds of Wi-Fi Networks?” on page 230 1. Open Wi-Fi . 2. Make sure Wi-Fi is on (see “Turn Wi-Fi On and Off” on page 231). 3. Do one of the following: 䡲 If the network you want is displayed: Tap the network name, enter your Username and/or Password, and tap Sign In. (You’re done.
6. A series of different screens appears depending on the network type. Enter or select the following if you are prompted to do so: Username and/or Password. Certificate 7. Tap Sign In. Connect to a Previously Used Network 䢇 䢇 䢇 If Wi-Fi is turned off: Turn on Wi-Fi (see “Turn Wi-Fi On and Off” on page 231). Your phone automatically attempts to connect to a previously used network, starting with the most recently used network.
Wireless Connections Customize Connection Settings Do not change Wi-Fi settings unless you are having trouble connecting to a network. Before You Begin 1. Open Wi-Fi You must be connected to the network you want to customize (see “Connect to a New Open Network” on page 232, “Connect to a New Secure Network” on page 233, or “Connect to a Previously Used Network” on page 234). . 2. Tap the network name. 3. In Automatic IP settings, tap On or Off.
Location Services Location Services provide information about your location to applications, such as Google Maps or Sprint Navigation, that request it. For example, Sprint Navigation may use your location information if you need driving directions. 1. Open Location Services . 2. The first time you open Location Services, tap Next and do the following: 䡲 Review the terms of use. 䡲 If you decide not to allow anonymous data collection, tap the checkmark to remove it. 䡲 Tap Agree or Don’t Agree. 3.
䡲 䡲 䡲 Auto Locate: If you turn Auto Locate off and an application subsequently needs to know your location, a notification appears asking if the application can identify your location. (Tap Allow to turn on Location Services for that session only.) Use GPS: Turn on this feature to provide GPS location information to applications that request it. Geotag Photos: If Geotag Photos is turned on, photos are tagged with the latitude and longitude coordinates of the location in which they were taken.
1. Open Web . 2. Enter the address of the page. (You don’t need to enter the prefix http://www.) If the page appears in the list of viewed pages, tap it to go there again. (If not, press Enter .) Did You Know? If you browse to a secure Web page, the lock icon in the address line appears closed. 3. To cancel a page while it is loading, tap . Go to a Website Using Search You can also search the Web from the Launcher or Card view (see “Search to Find Info and Make Calls” on page 71).
. Wireless Connections 1. Open Web 2. Enter the search term and tap a search option. Open Another Browser If you are looking at one Web page and need to check something on a different one, simply open another browser. 䢇 Open the application menu and tap New card. (Enter the address or search term for the second Web page. To move between the two pages, press Center to display Card view. Tap one Web page and then the other to go between the two.
䢇 䢇 䢇 䢇 䢇 䢇 Zoom into or out of a page: Pinch out or in on the page. (Or double-tap the page.) Zoom into a column of a Web page: Double-tap the page to center a column and enlarge it. To zoom out to see the whole page again, keep double-tapping. Pan a page: Tap, hold, and drag the page. Enter information in a form: Tap the form field. (Enter or select information and press Enter .) Share a Web address as a link: Open the application menu, tap Page, and tap Share. (Create the email message.
Icon: Tap the currently displayed page icon thumbnail. (Then tap, hold, and drag the Web page to use a different portion of the page as the Launcher icon. You can zoom into or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done.) Title: See “Text Selection Gestures” on page 49 for useful gestures if you want to edit the page title.
3. Enter any of the following: Icon: Tap the currently displayed bookmark icon. (Then tap, hold, and drag the Web page to use a different portion of the page as the bookmark icon. You can zoom into or out of the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. If you add the bookmark to the Launcher, the icon is used as the Launcher icon. Tap Done.
Wireless Connections Edit, Reorder, or Delete a Bookmark 1. Open the application menu and tap Bookmarks. 2. Do one of the following: 䡲 䡲 䡲 Edit: Tap to the right of the bookmark name. (Enter the new icon, title, or URL, and tap Save Bookmark.) Reorder: Tap, hold, and drag the bookmark. Delete: Throw the bookmark off the side of the screen and tap Delete.
Return to Previously Viewed Web Pages 1. Open the application menu and tap History. 2. Scroll to the page name and tap the page. You can also search for a recently viewed page by entering a term or address in the address bar that matches the page name or address. Use Links on a Web Page 䢇 䢇 244 To follow a link to another page: Zoom in on the page (pinch out or double-tap the page), and tap the link.
1. Open Web Wireless Connections Customize Web Browser Settings . 2. Open the application menu and tap Preferences. 3. Set any of the following: Block Popups: Prevents websites from opening up new browser windows. Accept Cookies: Tap Yes to allow cookies from any website you view, even if you are redirected to a site from another site. JavaScript: Turning off JavaScript may prevent some websites from functioning properly. Clear History: Deletes your browsing history.
Google Maps 1. Open Google Maps . 2. Tap Menu. In Google Maps, use these icons to do the following: Search Map: Search for a location. Show Traffic: View local traffic conditions. Directions: Get directions. Satellite: View a satellite photo of the map area. Help & Terms: Get help. Clear Map: Clear the current map. Close Menu: Close the Google Maps menu.
You can use Sprint Navigation to get driving directions, check traffic conditions, and search for services. Sign In to Sprint Navigation The first time you use Sprint Navigation, you are asked to sign in. 1. Open Sprint Navigation . 2. If prompted, tap Accept to turn on Location Services. 3. Review the terms of use and tap Accept or Decline. 4. Enter your first name, last name, and email address (your email address is optional). 5. Tap Continue. Get Directions 1. Open Sprint Navigation . 2.
3. Tap any of the following: 䡲 䡲 䡲 䡲 䡲 䡲 My Favorites: Tap to add an address. Recent Places: View directions to places you visited recently. Address: Search for directions to a specific street address, intersection, or city. Business: Search for a business address. Airport: Get directions to an airport. Contact: Get directions to a contact’s address. Search for a Service 1. Open Sprint Navigation . 2. Tap Search. 3. Tap the Search Near field and tap where you want to base your search. 4.
1. Open Sprint Navigation Wireless Connections Get Your Location and Local Traffic Information . 2. Tap Map & Traffic. 3. Use these icons to do the following: View traffic information. See your current location. View the map in 3D. Return to the Sprint Navigation menu.
Make a Pairing Request to Another Device Before You Begin The other device must be discoverable to appear on your phone's Devices list. Check the documentation that came with the other device for information on making it discoverable. You can make a pairing request to a Bluetooth audio device such as a headset, car kit, or A2DP device. 1. Open Bluetooth . 2. Make sure Bluetooth is on (see “Turn the Bluetooth Feature On/Off” on page 249). 3.
䡲 The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there’s a required passkey. (If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.) Tip You can also open the Bluetooth app by opening the connection menu, tapping Bluetooth, and tapping Bluetooth Preferences.
䡲 The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there’s a required passkey. (If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.) Connect With a Paired Device After you pair with a device, you can connect to that device without having to go through the pairing process again. Note 1. Open Bluetooth To connect with a paired computer, you must initiate the connection from the computer.
Disconnecting from a device does not mean you delete the relationship you created between the device and your phone. See “Connect With a Paired Device” on page 252 for instructions on how to reconnect with the device. 1. Open Bluetooth . 2. Tap the connected device name to disconnect from it. (Or tap another device name to disconnect from the current device and connect to the new device.) Delete a Device Deleting a device means you end the relationship you created between your phone and the device.
Section 3C: Your Connections to the Web and Wireless Devices
Section 4 Your Resources
Section 4A Troubleshooting Help In This Section ® ⽧ For Current Palm Smartphone Users (page 258) ⽧ Battery (page 259) ⽧ Screen and Performance (page 267) ⽧ Phone (page 270) ⽧ Hands-free Devices (page 272) ⽧ Synchronization (page 273) ⽧ Email (page 277) ⽧ Messaging (page 278) ⽧ Web (page 280) ⽧ Calendar and Contacts (page 283) ⽧ Camera (page 284) ⽧ Amazon MP3 (page 285) ⽧ Transferring Information From Your Computer (page 285) Section 4A: Troubleshooting 257
⽧ Backing Up and Restoring Data (page 286) ⽧ Updates (page 287) ⽧ Third-party Applications (page 288) ⽧ Making Room on Your Phone (page 289) For Current Palm® Smartphone Users I want to transfer my data from my computer If you previously synchronized data from a Palm® smartphone—such as contacts or calendar ® ® events—with a desktop organizer such as Palm Desktop by ACCESS or Microsoft Outlook , ® you can do a one-way transfer of that data from the desktop organizer to your Palm Pre™ phone.
Battery Use only batteries and chargers that are approved by Sprint and Palm with your phone. Failure to use a battery or charger approved by Sprint and Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.
1. Press and release the back cover release. 2. Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp release.
3. Repeat step 2 on the other side of the phone. Help 4. Lift off the back cover. 5. Remove the battery by pulling the tab that appears at the top of the battery. 6. Insert the new battery.
7. Position the back cover over the phone and gently press the top two clasps, located at the top corners. (Then press the two clasps halfway down either side of the phone.
Help 8. Slide out the keyboard (see “Slide Out the Keyboard” on page 31), and then press the two clasps at the bottom corners. 9. Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approximately five seconds). (Please be patient while your phone starts up.
I can’t get my screen to turn on after removing and replacing the battery Removing the battery turns off your phone completely, so you can’t just slide out the keyboard or press power to turn on the screen. Instead, press and hold power until you see a logo on the screen (approximately five seconds). Please be patient while your phone starts up.
Help 2. Slide your thumbnail or a credit card between the back cover and the phone, starting a the bottom and moving halfway up one side until you hear the clasp release. 3. Repeat step 2 on the other side of the phone. 4. Lift off the back cover.
I can’t get the back cover back on 1. Position the back cover over the phone and gently press the top two clasps, located at the top corners. Then press the two clasps halfway down either side of the phone. 2. Slide out the keyboard (see “Slide Out the Keyboard” on page 31), and then press the two clasps at the bottom corners.
Screen and Performance The screen appears blank To save power, the screen dims automatically after a period of inactivity, and then turns off. If you have inserted or replaced the battery, you need to press and hold power until you see a logo on the screen. Otherwise, follow these steps in sequence if you see a blank screen: Help 1. To brighten the screen if it has dimmed, tap the screen. 2. To turn on the screen, do one of the following: 䡲 䡲 Press power . Drag Slide out the keyboard.
Applications are running slower than usual Tip Be sure that any third-party applications you install are compatible with the Palm® webOS™ platform. Applications written for earlier Palm smartphones are not compatible with your Pre phone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly. 1. Press Center to display Card view. 2. Scroll through the cards and note how many applications you have running. 3.
䢇 䢇 䢇 Some gestures begin in the gesture area and end in the touchscreen, and vice versa. (Crossing the border between the two areas with your finger is crucial to making the gesture successfully.) If you cannot make the back gesture, check to see if you have the next/previous app gesture turned on (see “Turn Advanced Gestures On/Off” on page 187). (If so, you need to make a short swipe left for the back gesture, and a full swipe right or left for the next or previous open app.
applications, is restored to your phone. Information from online accounts you synchronize with—such as Google or Microsoft Exchange ActiveSync—is restored to your phone also. Phone Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues. 䢇 If you’re standing, move about 10 feet (three meters) in any direction. 䢇 In a building, move near a window. (Open any metal blinds.
The other person hears an echo 䢇 䢇 䢇 Try decreasing the volume on your phone to avoid coupling or feedback on the other person’s end. (This applies to both the speakerphone and the earpiece.) Position the earpiece closer to your ear to prevent sound leaking back into the microphone. If you’re using the speakerphone feature with your phone lying on a flat surface, try turning the phone face down (screen facing the surface).
My phone hangs up when I hold it to my ear You may be accidentally pressing the onscreen button with your cheek. Try holding the phone so that your face doesn’t press against the screen. My phone seems to turn off by itself Your phone has a power-saving feature that’s set to turn off the screen if it has been idle for one minute. You can change the auto-shut off interval (see “Set the Interval for Turning the Screen Off Automatically” on page 187).
䢇 The hands-free device is compatible with your phone. (Go to palm.com/support to see a list of supported devices.) I lost the connection between my phone and my Bluetooth headset If your headset isn’t working, delete the existing partnership (see “Delete a Device” on ® page 253) and create a new one (see “Set Up and Use a Bluetooth Hands-Free Device” on page 100). 䢇 䢇 䢇 Try moving your phone closer to the hands-free device.
in the other location. So if you enter a Google contact in the Contacts application on your phone, the contact appears in your online Google contacts—no need to enter it twice. You must already have an account with a service provider before you can set it up on your phone.
I want to sync with Outlook or Palm Desktop software on my computer If you have data from a Palm smartphone in Outlook or Palm Desktop software, you can do a one-way import of the data to your phone (see “Transfer Data From Your Computer to Your New Phone” on page 19). You can assign this data to sync with an online account. You can also assign it to the Palm profile account. Data in this account is backed up to your Palm profile daily, so you can retrieve it if you need to reset your phone.
I have entered the settings to sync with Exchange ActiveSync, but I can’t synchronize with my company’s Exchange server Check with your system administrator to find out if a systemwide locking policy is in place. A notification tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator.
Email Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see “Set Up Email” on page 201) and are experiencing problems using the account, verify that the account complies with your email provider’s requirements: 䢇 Verify both your password and your username for your email account. 䢇 Some wireless service providers require you to be on their network to use your email account.
I have problems sending email (IMAP and POP accounts) If you are able to receive email messages but cannot send them, try the following: 䢇 Turn on authentication (see “Set Up Email: Other Providers” on page 204). (Many email providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail.) 䢇 Enter the name of a different outgoing mail server for sending mail (see “Set Up Email: Other Providers” on page 204).
Key Term EvDO (Evolution Data Optimized): A wireless broadband technology that is designed for very high-speed data transfer, with average download speeds of 400-to-600Kbps, and capable of reaching speeds up to 3.2Mbps and upload speeds up to 1.8Mbps. The following icons appear in the title bar to indicate whether data services are available. If you don’t see one of these icons, you cannot open a data connection: or The Sprint Mobile Broadband (EvDO) or Sprint 1xRTT network is within range.
I want to send a video in a multimedia message, but do not see it on the list of items I can attach You can attach pictures in JPG format to outgoing multimedia messages. (To send files of other types, attach them to an email message (see “Add Attachments to a Message” on page 209).
Your phone supports Sprint Mobile Broadband (EVDO), Sprint 1xRTT, and Wi-Fi wireless data networks. To connect to the Internet, you must either subscribe to data services with Sprint or be within range of a Wi-Fi network. 䢇 If your phone is connected to your computer in USB drive mode, disconnect your phone from your computer (see “Copy Files Between Your Phone and Your Computer” on page 81). 䢇 Turn off your phone and turn it on again (see “Turn the Phone On/Off” on page 20).
An image or map is too small on my screen Do either of the following: 䢇 To switch to landscape mode to see more of the image, turn the phone on its side. 䢇 To zoom in on the image, pinch out or double-tap the screen. A secure site refuses to permit a transaction Some websites don’t support certain browsers for transactions. Contact the site’s webmaster to make sure the site allows transactions using your phone’s Web browser.
Calendar and Contacts The entries you see displayed in Calendar or Contacts have been downloaded to your phone from one of your online accounts such as Google or Microsoft Exchange ActiveSync. Anytime you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data with one of these accounts.
For information on displaying a single calendar view only in Calendar, see “Change the Calendar Display” on page 150. For information on unlinking contacts, see “Unlink a Contact” on page 140. I started entering a contact’s name in universal search, but I’m not seeing the person in the results 䢇 䢇 You need to enter at least two letters in universal search before contact matches are returned.
䢇 If you take a picture when the keyboard is slid out, press Space instead of tapping the onscreen shutter icon. to take the picture Amazon MP3 Occasionally, the download process may be interrupted, so a song you purchased may not be successfully downloaded to your phone. To confirm the purchase and download of a song, log in to your Amazon account from your computer. If the song shows up there as purchased and downloaded, contact Amazon support and let them know you never received your song.
When I open the drive representing my phone on my computer, I see subfolders. Do I need to move my files into these folders? The default folders are there to help you organize files you copy to and from your computer. But you can copy files from your computer into any folder you want—you can create your own folders, or just drag your files to the top level of the drive. As long as the file is in a supported format, your phone can detect and open it.
example, you can save copies on your computer and then transfer them back to your phone (see “Copy Files Between Your Phone and Your Computer” on page 81). Updates If you have a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open Updates . Your phone checks for the availability of the update, and if one is available, tap Download Now. The download happens in the background, so you can continue to use your phone until the actual installation takes over.
Third-party Applications Some third-party applications can cause conflicts with your phone. Third-party applications that modify the wireless features of your phone may require extra troubleshooting. Use caution when installing the following: 䢇 Ringtone managers. 䢇 Caller ID applications. 䢇 Instant messaging. 䢇 Applications that modify when your phone or data connections turn on or off and how your phone behaves.
Getting more help Contact the author or vendor of any third-party software if you require further assistance. Neither Palm nor Sprint provides technical support for applications that are not built into your phone. If you store a large number of records, or install many third-party applications, the internal memory on your phone may fill up. Here are some ways to clear space on your phone: 䢇 Photos, Videos, Music, Amazon MP3, Doc View, PDF View: Large media files take up a lot of memory.
Section 4A: Troubleshooting
Section 4B Glossary application menu: A menu that contains application commands such as cut, copy, and paste (where available); preferences; and application help. To open the application menu, tap the application name in the upper-left corner of the screen. See also “connection menu” on page 292.
Making the back gesture is also the way you save your work in many apps. If you don't see a Done button, make the back gesture to save your work. card: A minimized view of an open application. You can easily move among and reorder cards in Card view. Tap a card to restore the full-screen view of the application and continue working in it. See also “Card view” on page 292. Card view: The view on your phone that displays applications as minimized cards, allowing you to easily move among and reorder them.
Launcher: A group of screens displaying all your applications. To open the Launcher, tap in Quick Launch, or flick up twice from the gesture area to the screen. If you are in Card view, flick up once from the gesture area to the screen to open the Launcher. In the Launcher, swipe up, down, left, and right to see all your apps. Tap an app icon to open it. linked contact: A contact containing information from more than one source.
Palm profile: A Palm profile gives you access to services like automatic updates, backup of your data, and more. You create a Palm profile by entering a working email address during initial setup of your phone. See “Set Up Your Phone” on page 18. Your Palm profile also identifies the location on the Web where the data you store in your Palm profile accounts is backed up. (You cannot see or change this data on the Web, however.) See also “Palm profile account” on page 294.
® system update: Enhancements provided by Palm to the Palm webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone. You can also check for system updates manually. See “Update the Software on Your Phone” on page 75. tap: A quick touch and release on the touchscreen.
Section 4B: Glossary
Section 5 Your Safety and Specifications
Section 5A Regulatory and Safety Information ⽧ FCC Statements (page 300) ⽧ Antenna Care/Unauthorized Modifications (page 301) ⽧ Industry Canada (page 301) ⽧ Radio Frequency (RF) Safety Exposure (page 302) ⽧ Protecting Your Battery (page 305) ⽧ Power Specifications (page 307) ⽧ Recycling and Disposal (page 308) ⽧ User Safety (page 309) ⽧ Product Handling & Safety (page 313) ⽧ Driving Safety (page 314) ⽧ ESD Safety (page 318) Section 5A: Regulatory and Safety Information Specification
FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Antenna Care/Unauthorized Modifications Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations.
Radio Frequency (RF) Safety Exposure General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines.
In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the following types of body worn accessories: ® 1. Palm brand body-worn accessory that has been tested for (specific absorption rate) SAR compliance and is intended for use with this product. 2. An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm (0.6 in.) of separation between the user's body and the unit.
Hearing Aid Compatibility (HAC) Using Your Phone With a Hearing Device ® Your device has been tested for hearing aid compatibility. Your Palm Pre™ phone has an M4 rating. For additional HAC information, including the HAC rating of this product, please refer to palm.com/hacevdo-pre. When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
䢇 Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “best use”. This is synonymous for T ratings. Palm further suggest that you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device.
䢇 䢇 䢇 䢇 䢇 䢇 䢇 Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. Never dispose of the battery by incineration. Keep the metal contacts on top of the battery clean. Don’t attempt to disassemble or short-circuit the battery. The battery may need recharging if it has not been used for a long period of time. It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.
䢇 䢇 Do not handle a damaged or leaking Lithium-Ion (LI-ion) battery as you can be burned. Improper battery use may result in a fire, explosion, or other hazard. Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights. Spare batteries can only be transported in carry-on luggage. For more information: http://safetravel.dot.gov/whats_new_batteries.html Power Specifications Use only Palm-approved power accessories such as AC-power adapters and batteries.
Battery Source: Palm Type: Rechargeable Li-ion Polymer Model: 157-10119-00 Rating: 3.7Vdc, 1150mAh (minimum) Recycling and Disposal This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Please return Palm products to the electrical and electronic equipment collection points in your municipality or county or to a facility that properly recycles electrical and electronic equipment. These collection points are available free of charge.
User Safety Operational Warnings IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your phone.
Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Repetitive motion injuries: When using the keyboard or playing games on your phone, you may experience discomfort in your neck, shoulders, hands, arms, or other parts of the body.
vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving the vehicle. Hearing aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference.
䢇 䢇 䢇 䢇 䢇 䢇 When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. Limit the amount of time you listen.
Voice: 1-800-CDC-INFO (1-800-232-4636) Internet: http://www.cdc.gov/niosh/topics/noise Product Handling & Safety You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. 䢇 Always treat your phone and its accessories with care and keep it in a clean and dust-free place. 䢇 Do not expose your phone or its accessories to open flames or lit tobacco products.
Normal use position: When making or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth or as you would a fixed line phone. Emergency calls: This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications. Phone heating: Your phone may become warm during charging and during normal use. Accessories: Use only approved accessories.
1. Get to know your phone and its features, such as speed-dial and redial. 2. Use a hands-free device where it is allowed. (In some areas, you may not use your phone while driving even with a hands-free accessory.) 3. Position your phone within easy reach. 4. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. 5. Do not take notes, look up phone numbers, read/write e-mail, or surf the Internet while driving. 6.
be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.) 3. Make sure you place your phone within easy reach and where you can grab it without removing your eyes from the road. (If you get an incoming call at an inconvenient time, let your voicemail answer it for you.) 4. Suspend conversations during hazardous driving conditions or situations.
9. Use your phone to help others in emergencies. (If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.) 10. Call roadside assistance or a special wireless non-emergency assistance number when necessary. (Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to your national emergency number.
ESD Safety Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances.
䢇 䢇 䢇 For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body. Increase the relative humidity of your environment. Install ESD-specific prevention items, such as grounding mats. Conditions That Enhance ESD Occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following: 䢇 Low relative humidity. 䢇 Material type.
Section 5A: Regulatory and Safety Information
Section 5B Specifications In This Section Specifications (page 322) Specifications ⽧ Section 5B: Specifications 321
Specifications Radio 䢇 䢇 Phone features 䢇 䢇 䢇 䢇 䢇 Processor technologies 䢇 Battery 䢇 䢇 CDMA2000 digital dual band EvDO Rev A and 1xRTT Speakerphone Hands-free headset jack (3.
䢇 3.1-inch touchscreen 24-bit color Resolution: 320 x 480 HVGA User-adjustable brightness Keyboard 䢇 Slide-out physical QWERTY keyboard Sensors 䢇 Ambient light Accelerometer Proximity 䢇 䢇 䢇 䢇 䢇 䢇 8GB (~7GB user available) USB mass storage support Connector 䢇 microUSB connector with USB 2.
Included additional applications 䢇 䢇 䢇 䢇 䢇 䢇 Operating temperature range 324 䢇 䢇 Amazon MP3 Google Maps SM NASCAR Sprint Cup Mobile Sprint Navigation ® Sprint TV YouTube 32°F to 113°F (0°C to 45°C) 5% to 90% RH Section 5B: Specifications
Numerics 1xRTT data services 278 411 phone numbers 12 911 phone numbers 87 A accented characters 64 Accept Cookies option 245 Account view 216 accounts See also email accounts accessing online address books and 130 accessing online calendars and 144, 154 activating phone and 18 creating contacts and 133, 135, 140, 143 creating passwords for 26 dialing directory assistance and 12 editing profiles and 179 enabling data services and 196, 197 getting email and 200, 201 getting help with 11 getting user names fo
albums. See photo albums; video albums alerts. See alarms; notifications All Calendars view 148 all-day events 149 See also calendars; events alternate characters 64 Amazon MP3 service 122–127, 285 animations 9 answering phone 88–89, 93 antenna 301 AOL accounts 201 App Catalog 76, 79–81 Add Review option 81 app details screen 80, 81 app details screen 80, 81 Apple computers. See Mac computers and devices application icons 52, 54, 60, 62 application menus.
Index built-in applications 323, 324 C cable service providers 278 cache (Web pages) 245 Calculator application 164 calculator memory functions 164 Calendar Accounts option 154 Add An Account option 154 color-coded calendar entries 146 Day view 151 Default Calendar option 154 Default Event Duration option 154 Default Event Reminder option 154 Dismiss option 153 Event Notes option 149 Event Reminder option 154 layered calendars 146 Month view 151 repeating events 148 Snooze option 153 Week view 151 Calendar
specifying default 154 synchronizing 146, 155, 274 troubleshooting 283–284 viewing specific dates on 151 viewing specific events on 150 call history.
Index coverage areas 23, 230, 270 cursor 49 customer support 11 customizing Calendar application 153–155 Contacts application 143–144 email accounts 206–207 Location Services 236 phone settings 101–104 roaming preferences 102 Web browser 245 Wi-Fi connections 235 cutting.
deleting applications 60, 62, 289 Bluetooth devices 253 bookmarks 243 browsing history 245 calendar events 151 certificates 186 contacts 142 conversations 222 cookies 245 email 207, 214 email accounts 207 IM accounts 226 information 182 list items 50 memos 163 messages 222 music 122 numbers on dial pad 84 online accounts 274 photo albums 109 stored Web page content 245 tasks 161 text 67 videos 115 desktop organizers 19, 258 device.
E earpiece 271 EarthLink accounts 201 echoes 271 editing contacts 135, 137, 138, 139 email accounts 207 Index files 171 IM accounts 226 memos 163 profiles 179 tasks 159 Web page bookmarks 243 email See also email addresses; Email application activating phone and 19 adding links to 118 adding pictures to 111 adding signatures 206, 214 attaching files to 168, 174, 209 attaching music to 119 creating 208–209 deleting 207, 214 dialing from 87 managing 213 merging from multiple accounts 200 opening attachments
viewing message headers 213 email accounts accessing 200 changing 207 creating multiple 202 deleting 207 reordering 216 setting preferences for 206–207 setting up 201–205 specifying as default 216 troubleshooting 275, 277–278 email addresses changing 180 entering 206, 208 saving 212 Email application 200–217 Account view 216 authentication 204, 278 Change Login Settings option 207 Clear flag command 213 Default Account option 216 Default Folders option 207 Get email option 207 inbox 200, 216, 278 Mark as re
Index forwarding messages 212 full erase 183, 286 G GALs.
I icons adding to Quick Launch 60 charging battery and 38 determining signal strength and 270 minimizing Web pages as 241, 242 monitoring data services and 279, 280 monitoring phone status and 97 opening applications and 52, 54 receiving notifications and 74, 269 reordering application 61, 62 viewing Google maps and 246 IM.
M Mac computers and devices transferring files and 82, 109, 116, 122, 285 transferring information from 19 Index maps 141, 246, 249, 282 Mark all completed command 161 Mark all incomplete command 161 Mark as read/unread command 213 maximizing applications 42, 57 media files 285, 289 meeting invitations.
MP3 music service 122–127, 285 multimedia messages adding pictures to 111 addressing 220 creating 220–221 deleting 222 dialing from 87, 222 displaying 222 opening attachments 222 receiving notifications for 226 roaming and 103 saving contact information 222 sending 92, 219, 220, 221 troubleshooting 279 music answering phone and 89 deleting 122 downloading 125, 126 listening to 100, 118 Now Playing list 121 playback controls 120 previewing 126 purchasing 125 searching for 121, 123 See also Amazon MP3 selecti
P pairing 249, 250–252 Palm Desktop software 19, 275 Palm online support 11 Palm Pre phone 9, 79 See also phone Palm profile account 132, 147, 294 See also accounts Palm profiles 10, 19, 179, 294 partial erase 183, 286 partnerships.
dialing 84–87, 137, 138, 244 disposing of 308 finding compatible devices for 273 getting help with 11 getting number for 95 getting started with 31 getting system information about 182 hanging up 92 installing third-party applications and 288 installing updates and 75, 77, 78 making conference calls and 93 making emergency calls and 87 managing accounts 12 monitoring status of 97 muting microphone for 91 opening files and 82 redialing 87 replying to conversations and 219 restarting 182, 272 setting preferen
Q Quick Launch changing applications in 60 Index defined 294 displaying 53 opening applications from 52 reordering icons in 61 Quick Tests 184 Index taking 106–107, 284 uploading 111–113 PINs 189 play lists 121 Play sound option 206 playing music 120 videos 114, 117 voicemail messages 90 Playlist view 121 POP email accounts 278 popups, blocking 245 power accessories 307 Power button 35 PowerPoint files 166 power-saving feature 21, 272 Pre phone. See Palm Pre phone; phone preferences.
email addresses 212 files 168, 174 information 68, 134 phone numbers 97 pictures 110 Web page bookmarks 243 schedules.
Index troubleshooting 275–276 Synergy feature 9, 294 system information 182 system updates 76, 295 See also updates Index sounds. See specific type Sounds & Ringtones application 189 speakerphone 91, 271 specifications 322 speed dialing 85, 137, 138 spreadsheets.
text entry fields 66 text messages adding links to 118 addressing 220 creating 220–221 deleting 222 displaying 222 making phone calls and 87, 91, 222 receiving notifications for 226 roaming and 103 saving contact information 222 sending 219, 220, 221 troubleshooting 279 text selection gestures 49 text telephones.
W waking up the screen 24 wallpaper 110, 187 wallpaper, changing 187 weak signals 270, 271 Web Accept Cookies option 245 Add Bookmark option 241 Add to Launcher command 240 Block Popups option 245 Clear Cache option 245 Clear Cookies option 245 Clear History option 245 Web addresses 238, 241, 242 Web browser 237, 239, 245 Web pages accessing information on 10 bookmarking 241–243 clearing browsing history for 245 clearing cache for 245 dialing from 87 Index displaying images on 282 entering information on 2
Join network option 232 open networks 230, 232 secure networks 230, 233 Turn off Wi-Fi option 232 Turn on Wi-Fi option 232 Wi-Fi networks 230 Wi-Fi services See also wireless services connecting to 230, 232–234 disconnecting from 234 installing updates and 76 managing 70 preserving settings for 234 setting connection preferences for 235 turning on and off 22, 231 344 Windows computers transferring files and 81, 109, 115, 122 transferring information from 19 wired headsets 99 wireless networks 230 wireless
