Network Video Recorders User Manual Manual Version: V1.
Preface Thank you for choosing our product. Contact your local dealer if you have any questions or feedback. Important Notice CAUTION! The default password is intended only for your first login and should be changed to a strong one with at least eight characters including upper and lower case letters, digits and symbols for security. Installation and maintenance must be performed by qualified personnel. This device is a class A product and may cause radio interference. Take measures if necessary.
Use an Uninterruptible Power Supply (UPS) if necessary. Frequent power failures may harm hard disks or cause malfunction. Follow instructions to power down the device. Disclaimer No part of this manual may be copied, reproduced, translated, or distributed in any form or by any means without prior consent in writing from our company. To the maximum extent permitted by applicable law, the product described, with its hardware, software, firmware and documents, is provided on an "as is" basis.
may have been customized to meet specific requirements and user preferences. As a result, some of the examples and functions featured may differ from those displayed on your monitor. This manual is a guide for multiple product models and so it is not intended for any specific product. Due to uncertainties such as physical environment, discrepancy may exist between the actual values and reference values provided in this manual. The ultimate right to interpretation resides in our company.
Contents Preface ................................................................................................... 1 Part I Local Operations ............................................................................ 1 1 Before You Begin .................................................................................. 1 Login .............................................................................................................. 2 Local Operations ..................................................
Setting and Calling a Preset ........................................................................ 30 Setting a Preset Patrol ................................................................................ 31 Setting a Recorded Patrol ........................................................................... 33 Setting Auto Guard ..................................................................................... 33 6 Recording .........................................................................
Alert ............................................................................................................ 56 Buzzer.......................................................................................................... 57 Alarm-Triggered Actions ............................................................................. 58 Manual Alarm ............................................................................................. 58 10 Network Configuration .....................................
Automatic Maintenance ............................................................................. 85 System Upgrade .......................................................................................... 86 14 Shutdown ......................................................................................... 86 Part II Web-Based Operations ................................................................ 87 1 Before You Begin ..............................................................................
Preface This manual describes how to use your NVR locally or on the Web interface. In this manual, the terms IP camera and IPC refer to the same thing: network camera, which requires a connection to the network. And the IP device mentioned in this manual refers to an IP camera (also known as network camera) or a Digital Video Server (DVS). Part I Local Operations An NVR supports two types of operations: local operations and webbased remote operations.
Login Use the default username admin and password 123456 for your first login. CAUTION! The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters, digits and symbols after your first login to ensure security. 1. Right-click anywhere in the window and then choose Menu. The login dialog box is displayed. 2.
Name Action Drag Description Draw or move a rectangle on the screen, for example, a motion detection area. 2 Right button Click Wheel Scroll up or down Show the shortcut menu. Exit zoom. Exit the current window when Cancel or Exit is displayed. Scroll up or down a list or a window; or zoom in or out on a playback progress bar. Initial Configuration Preparation Make sure that at least one monitor is correctly connected to the VGA or HDMI interface on the rear panel of the NVR.
1. Enter the default admin password 123456, click Login, and click Yes in the pop-up window. 2. Set a strong password, and then click OK. 3. Set the unlock pattern.
Note: Unlock pattern can be enabled/disabled at System > User. See User Configuration for details. Wizard The wizard can guide you to complete the most basic setup.
1. Enable or disable the wizard as needed and then click Next (or click ). 2. Select your time zone, set date and time formats, set the system time, and then click Next. 3. Complete network configuration, and then click Next.
4. Select the devices to add in the list, click Add, and then click Yes to complete configuration. Note: This function is not available if the NVR has PoE ports only. The NVR uses the default password to connect devices, therefore, if the password of a device has been changed, the device cannot get online, and you need to edit the password manually. If a desired device is not in the list, try adding it at Camera > Camera > Camera (see Adding an IP Device for detailed steps).
1 2 4 5 No. 3 Description 1 The IP device is online, and live video is playing. 2 The IP device is online, but the NVR has insufficient capacity to decode streams from the IP device. 3 No permission to view live video from the IP device. 4 The IP device is offline. 5 No IP device is linked to the window. Window Toolbar Icon Description Available for PTZ cameras only. Click to display the PTZ control window. Record live video in the window to the hard disk. Clicking stops recording.
Icon Description Rest your mouse pointer on the icon to view bitrate info; click this button to view the camera ID and IP address or to change the username and password used to connect the camera. Click to turn on audio. Clicking turns off audio. The sound volume is adjustable. Note: When you turn on audio in the current window, audio of the previous window is turned off. Exit Screen Toolbar Icon Description Click to access the main menu. / / / Select the screen layout. / Previous or next screen.
Icon Description Rest the mouse pointer on it to view the date. Or click this icon to edit time settings. Click to automatically hide the toolbar, or click lock. to Shortcut Menu A shortcut menu as shown below appears when you right-click in a window. Some menu items are described in Shortcut Menu Description. Table 3-2 Shortcut Menu Table 3-3 Shortcut Menu Description Menu Description Menu Access the main menu.
Sequence Operation The sequence operation requires you to configure the screen layout, windows, linked cameras, and the sequence interval. This example describes how to configure sequence for five cameras based on a 4-window screen layout. 1. Click 4 Windows on the screen toolbar. NOTE! The number of windows that can be displayed may vary with NVR model. 2. Click Start Sequence on the screen toolbar.
NOTE! The default sequence interval is eight seconds and can be set under System > Preview. You may drag video to an intended window on the screen. Zoom Zoom in on an area of images in a window for details. 1. Click the window and then click on the window toolbar. 2. In the small window in the lower right corner, click and drag your mouse to specify the area to zoom in on. The image in the main window zooms in. The following shows an example.
NOTE! The system adjusts the area automatically according to the window size and its aspect ratio. Also, the system has specified a minimum size to ensure zoom effects. Image Configuration Adjust image settings to get optimal images from a camera. 1. Click the window and then click on the window toolbar. 2. Select a mode from the drop-down list according to the surveillance scenario, and then adjust contrast, hue, saturation and brightness as needed. The settings available may vary with device model.
3. Click OK to save the settings and exit. Preview Configuration Normally, live view (video) is available after you complete the basic setup by following the wizard. You can click System > Preview and edit preview setting as needed, including video output, image resolution, default layout, and sequence interval. The video output and the number of windows supported may vary with NVR model. NOTE! Pressing and holding the scroll wheel for at least 3 seconds will restore the default resolution.
Step 2: Click window 2 on the right, and then click D1 under Camera on the left. Now D1 appears in window 2. Click Apply to save the settings. Advanced Configuration Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to establish live video from multiple cameras simultaneously. This function is disabled by default.
4 Channel Configuration Channel Management This chapter describes how to add and manage IP devices in your NVR. The IP devices mentioned in this manual mainly refer to IP camera (or network camera); sometimes they can also be Digital Video Server (DVS). Before you start, make sure the IP devices are connected to your NVR via network. CAUTION! An IP device should be connected to one NVR only. An IP device managed by multiple NVRs may cause unexpected issues.
NOTE! 2. under Status means an IP device is added successfully, and you may click to view live video from the IP device. means the IP device is offline, and you may view the cause by resting the mouse pointer on the . The idle bandwidth is displayed to indicate current bandwidth available for receiving streams. For more details, see Network Statistics. (Optional) To search a specified network segment, click Search and then set the address range. 3. Click for the IP device to add.
NOTE! For a Digital Video Server (DVS), a window appears when you click Add, and you need to select channels to add the connected cameras. Option 2 This option is not applicable to NVRs with PoE ports or switching ports. 1. Click in a window. 2. Select the desired IP device and then click Add. Option 3 This option is only applicable to NVRs with PoE ports or switching ports. Connect an IP camera to a PoE port or a switching port with a network cable.
NOTE! appears under Status if the power output from a PoE port is below or above the rated power of the connected camera. Option 4 Use this option only when the IP device to add supports the standard RTSP, and all you can do is live view and playback. IP devices added in this way cannot be configured from the NVR. 1. Click Camera > Camera. 2. Click Custom Add. 3. Click to select a camera in the list, select Custom from the Protocol drop-down list, and then click the Protocol button. 4.
5. Edit settings in the Add/Modify window as needed, including the IP address, username and password, and then click Add. Check status in the camera list. Managing an IP Device Manage IP devices under Camera > Camera > Camera. Click to edit settings including the protocol, IP address, port number, username and password. The Camera IP field displays the IP address that the current channel links to, and you may change the address so the channel links to another device.
Click to delete an IP device, or select multiple IP devices and then click Delete. Channels corresponding to PoE ports or switching ports cannot be deleted. Click to change the IP address of an IP camera and the default gateway. A DVS' IP address cannot be editted from the NVR. means this function is not available. Sort Cameras Sort cameras to display in the desired order. NOTE! This function is unavailable to NVRs with PoE ports or switching ports.
1. Drag channel 1 to channel 2. 2. Right-click, then click Yes in the pop-up window. 3. Click Yes. Upgrading IP Cameras Click Check to see if the version of the connected IP camera is up to date. You may upgrade cameras by cloud ( ) or by disk ( ) one by one, or select multiple cameras and then click Upgrade by Cloud or By Disk to upgrade cameras in batches.
OSD Configuration On Screen Display (OSD) are characters displayed with video images on the screen, for example, camera name, date and time. 1. Click Camera > OSD; or click on the preview window toolbar. 2. Select the desired camera and then enter a camera name you want to display on the screen. 3. Select date and time formats. Choose to display time and camera name as needed. 4. Set font size and color as needed. 5. Drag the OSD to the desired position in the preview window on the left. 6.
Image Configuration 1. Click Camera > Image. 2. Select the desired camera and scene. 3. Adjust settings on the tabs as needed to achieve optimal images. See the following sections for detailed information. NOTE! A scene can be selected only when supported by the IP camera. To restore default image settings, click Default in the lower right corner. This function is available only when the camera is connected to the NVR via the private protocol. Image settings apply to both live and recorded videos.
Parameter Description Contrast The degree of difference between the lightest (white) and darkest (black) parts of an image. Setting a greater value increases contrast. Hue Purity of colors in an image. Sharpness Contrast of boundaries of objects in an image. Noise Reduction Reduce noises in images to improve image quality. Normal: Displays images without rotation. Flip Vertical: Displays images flipped vertically. Flip Horizontal: Displays images flipped horizontally.
Parameter Description Exposure Mode Select the correct exposure mode to achieve the desired exposure effect. Shutter(s) Shutter is used to control the light that comes into the lens. A fast shutter speed is ideal for scenes in quick motion. A slow shutter speed is ideal for scenes that change slowly. Gain(dB) Control image signals so that the camera can output standard video signals in different light conditions. Iris Adjust iris opening of the lens to control the amount of incoming light.
Parameter WDR Level Description After enabling WDR, you can improve image quality by adjusting the WDR level. White balance 1. Click the White Balance tab. 2. Adjust the settings on this tab. Some important parameters are described in the table below. Parameter Description Adjust the red or blue offset of the image: White Balance Auto: The camera adjusts the red or blue offset automatically according to the lighting condition (the color tends to be blue).
Privacy Mask Configuration A privacy mask is an area of solid color covering certain parts of the monitored area. Privacy mask protects specified areas of images from being viewed and recorded. Multiple mask areas are allowed. 1. Click Camera > Privacy Mask. 2. Select the desired camera, select Enable Privacy Mask, click Add Area and then use the mouse to specify areas to mask. Up to four areas are allowed. The areas are differentiated by different colors.
5 3. (Optional) To clear a mask area, click 4. Click Apply to save the settings. . PTZ Control PTZ (pan, tilt and zoom) control is applicable to PTZ cameras only and may vary depending on the functions and protocols supported by the PTZ cameras. Refer to PTZ camera specifications for more details. PTZ Control Window and PTZ Management Window 1. Click on the window toolbar. The PTZ Control window appears. See PTZ Control Window Buttons for detailed descriptions. 2. Click the Set button.
Button Description Turn on/off the light. Turn on/off the wiper. Use 3D positioning. Turn on/off the heater. Turn on/off the function to remove snow. Turn on/off PTZ shortcut operations. Note: Check that the 3D positioning, heater and snow removal functions are supported by the camera before using. Use 3D positioning to zoom in or out. Dragging from top down zooms in. Dragging the other way zooms out. Preset button. Save the current position and status of the camera as a preset.
2. Add presets. a. Click the directional buttons to steer the PTZ camera to the desired position. b. Adjust the zoom, focus, and iris as needed. c. Select a preset number not in use, and then click under Save. d. 3. Repeat the above steps to add all the presets. To call a preset, click for the corresponding number. The camera rotates to the preset position. NOTE! Presets can also be triggered by alarms. See Alarm-Triggered Actions for details.
keypoints. Up to four patrol routes (Preset Patrol 1, 2, 3 and 4) are allowed for each PTZ camera, and each patrol route can have up to eight presets (keypoints). After setting presets, follow the steps to set a preset patrol. The following takes preset patrol 1 as an example. 1. In the PTZ Management window, click . A window is displayed as follows. 2.
4. After completing the configuration, click Apply to save the settings. Now keypoints for preset patrol 1 is complete. 5. Click click right to the drop-down list to start preset patrol 1. To stop, . NOTE! The duration ranges from 0 to 1800 seconds (default: 10). The rotation speed ranges from 1 to 9 levels (default: 5). Setting a Recorded Patrol This function requires the camera's support. The drop-down list and the buttons on the right are hidden if this function is not supported by the camera.
This function requires the camera's support. The Auto Guard tab is hidden if it is not supported. 1. Click Auto Guard and then select Enable. 2. Select the desired mode from the drop-down list and then complete other settings accordingly. Click Apply to save the settings. 6 Recording Video recording has different levels of priority, which from high to low is: event recording, manual recording, and scheduled recording.
2. Select the camera and then edit settings as needed. Some parameters are described in the table below. Table 6-1 Encoding Settings Parameter Description Storage Mode Main Stream Sub Stream By default, the main stream is used for storage. Combinations of resolutions and frame rates. Capture Mode Note: This parameter is effective only when the camera is connected to the NVR via the private protocol. Stream Type Normal: main stream that is intended for scheduled recording.
Parameter Description Video Compression Video compression standard, for example, H.264, H.265. The listed options depend on the standards supported by the camera. Resolution Image resolution. Bitrate Type CBR: Constant Bit Rate (CBR) is used to maintain a specific bit rate by varying the quality of video streams. CBR is preferred when limited bandwidth is available. The disadvantage is that video quality will vary and may decrease significantly with increased motion in the scene.
3. (Optional) Click Copy to apply some current settings such as bit rate and frame rate to other cameras. 4. Click Apply to save the settings. Draw or Edit a Schedule Make a recording schedule by drawing (pressing and dragging) or by editing (using the Edit button). 1. Click Storage > Recording. 2. Select the camera from the list. Schedule is enabled by default. If it is disabled, select to enable it. 3. Set Pre-Record and Post-Record as needed. 4.
NOTE! When editing a schedule, you may clear the All Day check box and set up to eight different periods for each day. To apply the settings to other day(s), select the day(s) right to Copy To. 6. Click Apply. 7. (Optional) Click Copy to apply the same settings to other cameras. Scheduled Recording Scheduled Recording Scheduled recording records video according to the set schedule and it is different from manual recording and alarm-triggered recording.
NOTE! 3. Motion detection is enabled on the NVR by default. Unless modified, the detection area covers the full screen, and recording is triggered only for the current camera. The settings remain if you disable motion detection and then enable it. An alarm icon appears in the upper right corner when motion is detected. In the preview window on the left side, click and drag your mouse to specify a motion detection area (red grid).
Alarm Triggered Recording Set input alarms to trigger recording. See Alarm Input and Output for more details. 1. Click Alarm > Input/Output > Alarm Input. 2. Set alarm input: click for the desired camera. In the window displayed, select Enable, select N.O. (normally open) or N.C. (normally closed) trigger mode, and then click OK. NOTE! To apply the same settings to other camera(s), click Copy and then select the desired camera(s). 3. Set alarm triggered recording: click under Trigger Actions.
4. Set a schedule under Storage > Recording. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Alarm. The set schedule appears in red, which stands for alarm-triggered recording. The following shows an example. Manual Recording Record video manually by clicking on the window toolbar. Alternatively, click Manual > Recording, select the desired camera and then click Start.
Holiday Recording 1. Click System > Holiday. 2. Click the Add button in the lower right corner. The Holiday window is displayed. Complete the settings including the holiday name, start and end dates. By default a holiday is enabled when added and does not repeat. 3. Click OK. The holiday appears in the list. 4. Click Storage > Recording and then set a recording schedule as described in Draw or Edit a Schedule. Make sure Holiday is selected in the Select Day drop-down list.
Motion detection AND alarm triggered (M and A for short): recording is triggered only when a motion detection alarm AND an input alarm occur simultaneously. Motion detection OR alarm triggered (M or A for short): recording is triggered when a motion detection alarm OR an input alarm occurs. When you choose an Event type of recording, make sure you have enabled the corresponding alarm function and configured alarmtriggered recording. The configuration steps are similar.
Playback Toolbar Table 7-1 Playback Toolbar Buttons Button Description Show playback progress. Note: A small window displaying video of the selected window is displayed as you drag the slider, helping locate the part of the video you want to view. The first progress bar indicates playback progress of the video playing in the highlighted window. The second indicates the overall playback progress for all the selected cameras. Timeline. Zoom in or out on the timeline.
Playback by Camera and Date Use this method to play recordings found by camera and date. 1. Right-click the mouse and then choose Playback. 2. Select the desired camera. By clicking Max. Cameras in the upper right corner you will select the maximum number of cameras allowed. NOTE! You can select multiple cameras for synchronous playback. Clicking Max. Camera selects the maximum number of cameras allowed, and clicking Close All stops playback for all cameras. The performance varies with NVR model. 3.
NOTE! The calendar uses different flags to indicate different recording types. No flag means no recording. The blue flag means normal recording. The red flag means event-triggered recording. In the drop-down list right to playback mode: High Definition means video recorded with the main or sub stream; Standard Definition means video recorded with the third stream. Playback in Corridor Mode Play recordings in corridor mode in multiple windows. 1.
Adding a Tag 1. Right-click and then click choose Playback. 2. Click to add a default tag named TAG. To add a custom tag, click and then set the tag name, for example, tag1. 3. To manage the added tags, click , and then rename or delete tags as needed. Playback by Tag 1. In the playback window, select Tag from the drop-down list in the upper left corner. 2. Select cameras, set the time period, enter keywords, and then click Search.
Playback by Event Specify an event type and search for and play videos recorded for one or more cameras during a specified time period. 1. In the playback window, select Event from the drop-down list in the upper left corner. 2. Select the desired event type, for example, motion. 3. Select the desired camera, set the time period, and then click Search. 4. Click for the desired recording to start playback.
1. In the playback window, select Smart from the drop-down list in the upper left corner. 2. Click for the desired camera to start smart playback. 3. Click . The smart search window is displayed. By default, the full screen is the smart search area. To clear all, click full-screen search area, click ; to restore the . 4. Set smart search rules, including detection area and sensitivity. 5. Click to start search. To quit, click ..
8 Recording Backup Backup, also known as recording backup, is the process of searching for video stored on a hard disk of the NVR and then saving it to a USB storage device. Make sure the USB storage device has been formatted into FAT32 or NTFS format and is connected to the NVR. The default backup format is .mp4. Normal Backup 1. Click Backup > Recording. All cameras are selected by default. 2. Set search conditions and then click Search. Search results are displayed.
NOTE! You may want to create a new folder for the recording(s) by clicking New Folder. If the connected storage device has a capacity that is greater than 2T, clicking Format will format the device to NTFS file system; if the capacity is 2T or less, the device will be formatted to FAT32 or NTFS. Only certain devices can format a storage device that has a greater capacity than 2T. A progress bar (e.g.
9 Alarm Alarm Input and Output Alarm Input 1. Click Alarm > Input/Output > Alarm Input. 2. Click for the desired camera. In the Alarm Input window, select Enable to enable alarm input. 3. Select the normally open (N.O.) or normally closed (N.C.) trigger mode, and then click OK. 4. Click under Trigger Actions and then set action(s) to trigger. For more details, see Alarm-Triggered Actions. NOTE! The number of cameras that can be connected may vary with NVR model.
5. Click under Arming Schedule and then set the time when actions will be triggered. NOTE! The default schedule is 24×7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days right to Copy To. To apply the same settings to other cameras, click Copy, select cameras, and then click OK. Alarm Output 1. Click Alarm > Input/Output > Alarm Output. 2.
NOTE! To apply the same settings to other cameras, click Copy, select cameras, and then click OK. Motion Detection When enabled, a motion detection alarm occurs if an object inside the detection area moves to certain extent, and an alarm icon appears in the upper right corner. Motion detection is enabled on the NVR by default. Unless modified, the detection area covers the full screen, and recording is triggered only for the current camera.
NOTE! The number of cameras that can be connected may vary with NVR model. Actions that can be triggered may vary with alarm type. 5. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. NOTE! The default schedule is 24×7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days right to Copy To. 6.
3. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. 4. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. 5. (Optional) Click Copy to apply the same settings to other cameras. 6. Click Apply to save the settings. Video Loss A video loss alarm occurs when the NVR loses video signals from a camera. Video loss alarm is enabled by default. 1. Click Alarm > Video Loss.
Illegal Access: A failed login attempt for a username that does not exist or a password that is incorrect. Network Disconnected: Network connection is lost. IP Conflict: Devices on the network use the same IP address. Recording Abnormal: Storage resource cannot be found, for example, when all hard disks are removed. Perform the following steps to configure an alert: 1. Click Alarm > Alert. 2.
Alarm-Triggered Actions An alarm can trigger actions, for example, buzzer, recording, and preview. The supported actions may vary with NVR model. Alarm-Triggered Buzzer The NVR makes a buzzing sound when an alarm occurs. Alarm-Triggered E-mail The NVR e-mails an alarm message to a specified email address when an alarm occurs. Alarm-Triggered Pop-up Window A window pops up when an alarm occurs. Alarm-Triggered Recording The NVR records video from a specified camera when an alarm occurs..
Manual Buzzer Follow the steps to stop the buzzer manually. 10 1. Click Manual > Alarm > Buzzer. 2. Select the buzzer (in Started status) and then click Stop. Network Configuration Network configuration is required if your NVR operates in a network. NOTE! The default IP address is 192.168.1.30 for NIC 1 and 192.168.2.30 for NIC 2, and likewise. TCP/IP 1. Click System > Network > Basic. 2. Set the network parameters as needed. DHCP is enabled by default.
3. Click Apply to save the settings. NOTE! For an NVR with multiple NICs, you can configure the NICs and choose a default route (currently NIC1). If your NVR has a PoE port or a switching port, you can configure an internal NIC IPv4 address. CAUTION! If you switch the working mode, the enabled ARP protection will be disabled automatically. The valid MTU ranges from 576 to 1500 (1280-1500 for IPv6). To use IPv6, make sure the NVR and PC can connect to each other using IPv6 addresses.
3. Enter the username and password provided by your Internet Service Provider (ISP). Network information including IP address appears when dial-up succeeds. NOTE! If your NVR has multiple NICs, PPPoE dial-up will be implemented through the NIC specified as the default route. 4. Click Apply to save the settings. P2P The NVR allows access from the cloud website or from the mobile surveillance app. You need to sign up for a cloud account at www.star4live.com first. 1. Click System > Network > P2P. 2.
NOTE! You may access the NVR through cloud if the device status is Online. The username is your cloud account name, and the device name is the name you entered at the cloud website. If the device is offline, the possible causes will be displayed for your reference. To delete the NVR from cloud, click Delete. 5. Click Apply to save the settings.
If the DDNS type is EZDDNS, enter a valid domain name for your NVR and then click Test to see if the domain name is available. 3. Click Apply to save the settings. Port Normally the default port numbers need no modification. This function is mainly used together with the port mapping function. See Port Mapping for more details. 1. Click System > Network > Port. 2. Configure ports as planned. Each port number must be unique.
NOTE! A valid port number ranges from 1 to 65535, among which 21, 23, 2000, 3702 and 60000 are reserved. An RTSP URL can be used to view live video of a channel of the current NVR from another NVR. See Option 4 in Adding an IP Device for more information. 3. Click Apply to save the settings. Port Mapping Configure internal and external ports manually. NOTE! The principle of port mapping is that the internal and external ports of the NVR are consistent with that of the router.
Email After Email is enabled as a triggered action (in Trigger Actions windows) and configured properly, the NVR sends an email notification to specified email address(es) if an alarm occurs within the time period(s) set in the arming schedule. The email contains basic alarm information such as alarm type, alarm time, camera ID, and camera name, etc. Before using this function, make sure the NVR has a functional connection to an SMTP server with which you have a valid email account.
NOTE! 3. Enter a valid SMTP server address and port number, and then select Enable TLS/SSL if required. Only certain NVR models support image attachment. You may click Test to check whether the email can be sent successfully. Click Apply to save the settings. Multicast Multicast can be used to realize live view when the number of connecting Web clients exceeds the limit the NVR can accommodate. 1. Click System > Network > Multicast. 2.
NOTE! Set the multicast IP correctly. Multicast address is class D address with the range 224.0.0.0 through 239.255.255.255; some are for special use: 11 224.0.1.0--238.255.255.255 can be used on the Internet. 224.0.0.0-244.0.0.255: only for use on LAN. 224.0.0.1: all-hosts group address, which refers to all the multicastcapable hosts and routers on a physical network. 224.0.0.2: for all routers on this subnet. 224.0.0.5: for all OSPF routers. 224.0.0.13: for all PIMv2 routers. 239.0.0.
enter the server address and directory, and then click Add. Up to eight NAS disks are allowed. 3. To edit disk property, click , and then modify disk usage (recording or backup) and disk property (Read/Write, Read Only or Redundant) as needed. NOTE! 4. Disk property can be edited if the disk is used for recording. The Redundant property is available to certain NVR models. You may use external eSATA disks for recording or backup purpose and unmount them if necessary.
2. Select the desired camera and then set the maximum recording space and maximum image space. For more information, see Advanced Configuration. 3. Click Apply to save the settings. 4. (Optional) Click Copy to apply the same settings to other camera(s). Advanced Configuration Set whether to overwrite recordings when storage is full. 1. Click Storage > Advanced. 2. Choose an option.
3. Click Apply to save the settings. Hard Disk Detection S.M.A.R.T. Test Click Maintain > HDD > S.M.A.R.T. Test to do S.M.A.R.T. test. S.M.A.R.T. (enabled by default) checks the head, platter, motor, and circuit of hard disks to evaluate their health status. The overall evaluation results include Healthy, Failure, and Bad Sectors. It is recommended to replace the disk immediately if the status is Failure. NOTE! Some hard disks only support some of the test items.
CAUTION! Using a faulty disk is risky. Faulty disks should be replaced immediately. Contact your local dealer for information about hard disks. Bad Sector Detection Bad sector detection checks for bad sectors in hard disks. 1. Click Maintain > HDD > Bad Sector Detect. 2. Select the desired disk and detection type, and then click Detect to start detection. Click Stop if you want to stop.
CAUTION! The detection stops automatically when the error count reaches 100. 12 System Configuration Basic Configuration 1. Click System > Basic. 2. Configure the parameters. NOTE! Only admin can set Enable Password. If Enable Password is not selected, no password is required for local login at system startup. However, a username and password are still required when you log in after a logout. You may also set startup Wizard here by clicking Wizard. 3. Click Apply to save the settings.
Time Configuration Time 1. Click System > Time > Time. 2. Select the correct time zone, and then set date and time formats and the system time. The following shows an example. 3. To use Network Time Protocol (NTP), enable auto update, set the address and port number of the NTP server, and the update interval. 4. Click Apply to save the settings. 1. Click System > Time > DST. 2. Enable DST by selecting the check box, and then set the start time, DST end time, and DST bias correctly.
2. Select Sync Camera Time and then click Apply. CAUTION! Use this function with caution if you have more than one NVR on the network. An IP camera synchronizing time with multiple NVRs at the same time will cause chaotic recordings. User Configuration Add, delete users or edit user permissions. Only admin can perform these operations. A user type is a set of permissions in the system. When a user type is assigned to a user, this user has all the permissions specified for the user type.
3. Set the unlock pattern, then click OK. 4. To edit or delete a user, click or as needed. If you change the password for a user, the new password takes effect at the user's next login. Security Configuration IP Control Use this function to enhance security by allowing or forbidding access to the NVR from specified IP addresses. 1. Click System > Security > IP Control. 2.
NOTE! If Blacklist is selected, the NVR denies remote access from the IP address(es) on the list. If Whitelist is selected, the NVR only allows remote access from the IP address(es) on the list. However, if Whitelist is selected with no IP address specified, remote access to the NVR will be denied. 3. Click Apply to save the settings. ONVIF Authentication Enable ONVIF authentication under System > Security > ONVIF Auth so a username and password will be required for ONVIF-based device access.
Note that changing the NIC working mode will disable ARP protection automatically. 1. Click System > Security > ARP Protection. 2. Select the desired NIC and then select Enable ARP Protection. 3. Obtain the gateway's MAC address automatically, or select Custom and input the MAC address. 4. Click Apply to save the settings. Video Watermark Encrypt custom information in videos to prevent unauthorized alteration. 1. Click System > Security. 2.
2. Once Enable is selected, the option will be hidden, and by default friendly password is enabled. You may enable Enhanced Password as needed. Friendly Password If this option is selected, a strong password must be used except when login from the same network segment or one of the three private network segments (10.0.0.0/8, 172.16.0.0/12, 192.168.0.0/24). Enhanced Password If this option is selected, a prompt for a strong password will appear when a weak password is detected.
Camera status Click the Camera tab to view camera status (online or offline with possible offline cause) and status of alarm functions such as motion detecion, tampering, video loss and audio detection. Off means disabled, and on means enabled. Recording status Click the Recording tab to view recording status and stream settings. Online user Click the Online User tab for information about users who are currently logged in. Disk status Click the Disk tab to view the hard disk status and disk properties.
Network Information Traffic Click Maintain > Network Info > Traffic to view network traffic information. Network Detection Click Maintain > Network Info > Net Detect. To test network delay and packet loss rate, enter the test address and then click Test. NOTE! The test packet size is 3000 bytes by default and can be changed as needed.
To capture and save packets, select the USB storage device, specify the port number and IP address, and then click right to the desired NIC. The captured packets are saved as a backup file in the root directory of the USB storage device. You may click Open to view the file. NOTE! The packet size is 1520 byes by default and can be changed as needed. The backup file of the captured packets is named in NIC name_time.pcap format.
Network Statistics Click Maintain > Network Info > Network Statistics. Bandwidth usage statistics are displayed. NOTE! Insufficient receiving bandwidth (Idle Receive Bandwidth) may cause the connected cameras to be offline. When the sending bandwidth (Idle Send Bandwidth) is insufficient, remote live view, playback or download may fail on the NVR. Log Query Logs contain information about user-performed operations and device status.
4. If is displayed under Play, you may click to view the recording that started one minute before the alarm time and ended ten minutes after the alarm time. means this functions is not available. 5. To export logs to an external storage device, click Export, set the export destination and format, and then click Backup. Import/Export System Import/Export Configurations and diagnosis information can be exported to a storage device and saved as files for backup.
2. To export device configurations, specify the destination directory and then click Export. A .xml file will be created in the specified directory when export is completed. 3. To import device configurations, double-click the target folder containing the .xml file, select the file, and then click Import. CAUTION! Delete files with caution. Deleted files cannot be recovered. Diagnosis Info The device can save diagnosis info for 14 days and will overwrite the oldest when space is full. 1.
IPC: For IPC, history diagnosis info is generated at 00:05 every day. Select channels and then click Export at the bottom. To export current diagnosis info, click Export right to Current Diagnosis Info. NOTE! For IPC, diagnosis info is recorded based on channel, which means, if an IPC is added to multiple channels, all the channels will record diagnosis info for the IPC. System Restoration Use this function to restore some or all factory default settings.
CAUTION! Files deleted automatically cannot be recovered. System Upgrade Upgrade the NVR under Maintain > Upgrade locally (using an upgrade file saved in a USB storage device) or by cloud (through a cloud server). To upgrade by cloud, ensure that the NVR is connected to a fully functional DNS server (configured under System > Network > Basic), and click Check to see whether a newer version is available. The time that a cloud upgrade takes is affected by network connection status.
CAUTION! Unsaved settings will be lost if the NVR is shut down unexpectedly, for example, due to a power failure. An incorrect shutdown during a system upgrade may cause startup failures. Part II Web-Based Operations 1 Before You Begin You may access and manage your NVR remotely using a web browser on a PC (through the Web interface). Check the following before you begin: Access will be authenticated during login, and operation permissions will be required.
NOTE! 2 The parameters that are grayed out on the Web GUI cannot be modified. The parameters and values displayed may vary with NVR model. The figures are for illustration purpose only and may vary with NVR model. Login 1. Open a Web browser on your PC and browse to the login page by entering the IP address (192.168.1.30 by default) of your NVR. You may need to install a plug-in as prompted at your first login. Close the Web browser when the installation starts. 2.
Table 3-1 Live View Window Control Buttons Button / / / Description Main/Sub stream Button Description Start or stop live view in all windows / Previous and next screen Switch screen layout Full screen Select stream type Shows the current frame rate, bit rate, resolution, and packet loss rate Take a snapshot Start zoom Local recording Turn on or off audio; adjust sound volume.
NOTE! 4 Only the main stream is displayed when the camera is offline or it supports only one stream. A snapshot file is named in this format: IP_camera ID_snapshot time. The snapshot time is in YYYYMMDDHHMMSSMS format. By default, snapshots are saved in this directory: C:\Users\username\Surveillance\Snap\system date. The system date is in yyyy-mm-dd format. A local recording is named in this format: IP_camera ID_S recording start time E recording end time.
Button / 5 Description Button Play/Pause Description Stop Reverse / Slow down or speed up / Rewind or forward 30 seconds / Rewind or forward by frame / Previous or next period / Clip video/pause Save video clip Take a snapshot Zoom Adjust sound volume; turn on or off sound Configuration Click Setup on the top, and then click the menus on the left to configure parameters.
Appendix A Acronyms Acronym Description CBR Constant Bit Rate DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol DST Daylight Saving Time DVS Digital Video Server FTP File Transfer Protocol HDMI High Definition Multimedia Interface HTTPS Hypertext Transfer Protocol Over Secure Sockets Layer IPC IP Camera JPEG Joint Photographic Experts Group MTU Maximum Transfer Unit NAT Network Address Translation NIC Network Interface Card NTP Network Time Protocol NVR
Acronym VBR Description Variable Bit Rate Appendix B FAQs Problem Possible Cause and Solution Double-click the lower left corner of the login dialog box as admin. A dialog box appears. Forgot the login password Note down the serial number and then contact your dealer for a temporary password. Log in with the temporary password and then reset your password. Use your mobile surveillance app to scan the QR code (Settings > Forgot Device Password). Close your web browser when the installation starts.
Problem Possible Cause and Solution If not, maybe it is because the graphics card driver on your computer is not working properly. Try installing the driver again. Click Maintain > System Info > Camera. The cause is displayed under Status. Common causes include disconnected network, incorrect username or password, weak password, insufficient bandwidth. Check network connection and network configurations. A camera is offline, and No Link is displayed.
Problem Possible Cause and Solution Check if the desired recording has been overwritten. Check that motion detection is enabled, and the motion detection area is properly configured. Motion detection is not effective. Check that detection sensitivity is properly set. Check that the arming schedule is properly configured. Use the power adapter delivered with your NVR. A hard disk cannot be identified by the NVR. Power down the NVR and then mount the hard disk again. Try another disk slot.
