Installation and Operation Manual

14.7 Contact the installer
For installer contact information, see the installation report in the end
of this document. Prepare the following information before contacting
an installer:
• Installation report
• Drawings of the underfloor heating system (if available)
• List of all alarms, including time and date
14.8 Installer instructions
To determine if a problem is caused by the supply system or the
control system, loosen the actuators from the manifold for the room
concerned, wait a few minutes and check if the flow pipe of the
underfloor heating loop becomes warm.
If the pipe does not become warm, the problem is in the heating
system. If the loop becomes warm, the cause could be the room
control system.
A supply system defect can be indicated by no warm water in the
manifold. Check the boiler and circulation pump.
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Uponor Smatrix Wave PULSE
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Installation and operation manual