User`s manual

9-10 Troubleshooting User's Manual
Satellite Pro 4200/4300 User's Manual – 4200_UK.doc – ENGLISH – Printed on 27/01/00 as
IM_420UK
Diskette drive
For more information, refer to Chapter 4, Operating Basics
.
Problem Procedure
Some programs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match’s your software’s needs.
You cannot access the
diskette drive
Try another disk. If you can access this disk, the
original disk (not the disk drive) is probably
causing the problem.
Run the diagnostics program
TDIAGS
.
If problems persist, contact your dealer.
Infrared port
Refer also to the documentation for your IrDA compatible device and
related software.
Problem Procedure
Infrared devices do
not work as expected
Make sure there is no obstruction blocking
communication between the computer and the
target device.
If problems persist, contact your dealer.