Use and Care Manual

Do’s and Don’ts
As expected, a degree of common sense is required when utilising your item in order to avoid
unnecessary damage which may not only ruin the look and comfort of your item but may also
render it unsuitable for use and could invalidate your warranty. Things to remember:
 Only approved cleaning solutions should be used on our products, as any damages
to the fabric/leather that may occur as a result of using unapproved solutions or
detergents may void your warranty.
 Do not jump on the sofa/chair.
 Do not sit on the arm or back.
 Do not lean your full body weight on the arms when you stand up.
 Do not grip or pull on the arms when you stand up.
 Do not sit on the very edge of the sofa/chair. This may cause the edge of the cushion
interior to become permanently misshapen.
 Do not move the sofa/chair by pushing/pulling it – the correct way to move the
sofa/chair is by lifting it from the base with two people.
 Do not lean or tilt the sofa/chair, this may cause irreparable damage to the legs and
their holdings.
 Keep the products away from all heat sources – including radiators and electric
heaters as this is not only a fire risk but could also damage the sofa coverings.
 Do not place hot objects on the item (cups of tea/coffee, plates of hot food, laptops
etc) as this may damage the surface of the leather/fabric.
 Sofas should be kept in a dry, well aired environment.
 Ensure you have a thick, durable blanket/covering on the sofa to protect it from
animal scratches and oils which are contained within animal fur.
 The effects of certain oral and topical medications, body lotions, hair products and
other similar products, in addition to sweat can have a damaging effect on the
covering of your sofa. Therefore you must ensure you have a protective covering on
the seat, arms and back of the item if you, or those using the item, are prone to
using these products.
 Ensure that the cables of your electric recliner are not left blocking the movements
of the chair and/or its mechanisms, and where possible tie safely out of the way.
Welcome to Your Sofa
Congratulations! You are now the proud owner of a new sofa which we are confident will
provide you with enjoyment, comfort and relaxation.
We would like to thank you for choosing to purchase one of our products and urge all our
customers to take the time to carefully read through this care guide in order to maintain the
condition of your item to the highest standard and maximise your sofa’s life, enabling you to
get the very best out of your purchase.
It is very important that you pay particular attention to the Do’s and Don’ts section of this
guide and the instructions for cleaning your item, as incorrect use or cleaning could invalidate
your warranty.
Protecting Your Purchase
One of the best ways to get the most out of your item is to purchase an extended warranty.
We currently offer a heavily discounted 5 Year Extended Warranty. This extended warranty
offers insurance against accidental stains, spills and damages (exclusions apply; please see
our website for full details). It also provides extra cover against manufacturing issues that did
not become apparent within the 12 month manufacturer’s warranty.
We also have Leather and Fabric Care Kits available to purchase on our website. These care
kits are the only approved cleaning solutions for our products. Purchasing one of these kits
not only helps with the general maintenance and up keep of your sofa, but can also be used
to spot clean should an accident occur, making a care kit a valuable accessory to your new
suite.
IF YOU HAVE ANY QUERIES RELATING TO CARE OF YOUR ITEM THAT ARE NOT
COVERED IN THIS GUIDE, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM FOR
ADVICE.