Operating instructions

PART III: SECTION B: TROUBLESHOOTING AND ONLINE HELP RESOURCES
115
PROBLEM DIAGNOSIS POSSIBLE SOLUTION
a Your modem
won’t connect
at 2400 bps with
a 2400 bps
modem.
a Your screen keeps
displaying
random garbage
characters.
D The modem you’re trying to
connect with could be an
older model that doesn’t
support error control.
D You could have a conflict
with the remote modem’s
settings for word length,
parity, and stop bits.
D Your software and modem
might not be set to the
same flow control
settings.
D The best flow control
settings might not be
enabled on your modem.
1 You can disable error control on your modem with the
following command entered in the terminal mode:
AT&M0 <Enter>. Now try placing the call to the
remote modem again. When finished, reset your
modem to enable the error control features. Type
ATZ <Enter> in terminal mode.
1 Set your modem’s word lengths, parity, and stop bits
the same as the remote modem or BBS you are
calling.
1 Make sure the software and modem have the same flow
control rate settings.
1 Type this command in terminal mode to load the optimal
settings: AT&F1 <enter>.