Installation guide

36
36
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See this document for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment, U.S. Robotics ADSL USB/Ethernet Modem, causes harm to the telephone network,
the telephone company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice is not practical, the telephone company will notify the customer as soon
as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact:
USR - Walnut
528 Spanish Lane
Walnut, CA 91789
If the equipment is causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
There are no serviceable parts in this equipment.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
For Canadian Modem Users
Utilisateurs de modems au Canada
Industry Canada (IC)
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003
of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radio-électriques dépassant les limites applicables
aux appareils numériques de la classe B prescrites dens le Règlement sur le brouillage radioélectrique
édicté par l’Industrie. NMB-003
Customer Information
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the
registration number signifies that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN assigned
to each terminal equipment provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on a interface may consist of any combination of
devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed five.
AVIS : Le nombre équivalent de sonneries (REN) affecté à chaque terminal indique le nombre maximal
37
37
de terminaux qui peuvent être branchés à une interface téléphonique. L’équipement terminal d’une
interface peut comporter toute combinaison d’appareils, à la condition unique que le nombre
équivalent total des sonneries de tous les appareils ne dépasse pas 5. Le nombre équivalent des
sonneries se trouve sur la base du modem.
AVIS: L’étiquette d’Industrie Canada (IC) permet d’identifier le matériel homologué. Cette
homologation signifie que le matériel est conforme à certaines normes de protection, d’exploitation et
de sécurité des réseaux de télécommunications, comme le prescrivent les documents qui portent sur
les exigences techniques relatives à l’équipement terminal. Cependant, le Ministère ne garantit pas que
l’appareil fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations
de l’entreprise locale de télécommunication. Le matériel doit également être installé selon une
méthode de raccordement autorisée. Dans certains cas, le câblage intérieur de la compagnie étant
associé à une ligne individuelle, le service individuel peut être étendu au moyen d’un connecteur
certifié (rallonge téléphonique). L’abonné ne doit pas oublier que la conformité aux conditions
susmentionnées n’empêchera peut-être pas la dégradation du service dans certains cas. À l’heure
actuelle, les compagnies de téléphone n’autorisent pas les utilisateurs à raccorder leur appareil au jack
sauf dans des circonstances précises énoncées dans les contrats et tarifs de ces compagnies.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le
fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un
appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause d’un
mauvais fonctionnement de l’appareil.
AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le
matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de
télécommunications, comme le prescrivent les documents concernant les exigences techniques
relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la
satisfaction de l’utilisateur.Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de
le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également
être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est
possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service
dans certaines situations.Les réparations de matériel homologué doivent être coordonnées par un
représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à
l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par
l’utilisateur ou à cause de mauvais fonctionnement.Canadian Modem Users, your warranty and repair
centre is:
U.S. Robotics
Unit - 100
13751 Mayfield Place
Richmond, B.C. Canada V6V 2G9
Product Specifications for U.S. Robotics SureConnect USB/Ethernet Modem
Standard Conformance
Basic ADSL
Standards and Specifications
• Analog Devices 6484/6480 Eagle ADSL Chipset
• Supports full-rate G.DMT (ITU-T G.992.1)and T1.413 Issue 2 ADSL:up to 8 Mbps
downstream and up to 1 Mbps upstream
• Supports G.Lite (ITU-T G.992.2) ADSL: up to 1.5 Mbps downstream and up to 512 Kbps
upstream
• Supports DSL handshaking (ITU-T G.994.1)
• Multi-DSLAM interoperability including Alcatel, Globespan,Texas Instruments, and Analog
Devices-based DSLAMs (results available upon request)
Transport Protocols:
• RFC 2364 PPP over ATM
• RFC 2684 (formerly RFC - 1483) Multi-protocol over ATM (Bridged and Routed)
• RFC 2516 - PPP over Ethernet (drivers included, no third-party client needed)
• Local loop to central office at up to 18,000 feet (5400 meters) when coexisting with plain
old telephone service (POTS)
38
38
ATM Attributes:
• AAL Type: AAL 5
• ATM Service Class: UBR
• Virtual Circuit Support: 1 PVC
•DSL Auto-provisioning & ILMI v4.0
• End-to-end loopback:OAM
Data Rate:
G.DMT: 8 Mbps (downstream), 1 Mbps (upstream)
G.Lite: 1.5 Mbps (downstream), 512 Kbps (upstream)
Media Type: Simultaneous data/voice (can coexist with HPNA)
Service Provider: Digital Subscriber Line Access Multiplexer (DSLAM)
Media Connection:
• (2) RJ-45 10/100 Ethernet ports
• (1) USB 1.1 compliant port
•ADSL port (RJ-11)
• Console port (RS-232)
•AC into power supply
Ethernet cable connection to computer, RJ-11 connection to ADSL provider
Computer Requirements: Host Interface: Network Interface Card 10/100 (RJ-45)
Minimum System Requirements - USB Port
• Pentium 200 MHz or faster compatible CPU
• Host PC with Universal Serial Bus (USB) support
•32 MB RAM
•10 MB hard disk space
• U.S. Robotics SureConnect Installation CD-ROM requires Windows 98, Windows Me,
Windows 2000, Windows XP, Mac OS 8.6 - 9.x, or Linux
Minimum System Requirements - Ethernet Port
• Pentium or faster compatible CPU
• Any computer with Ethernet 10/100 RJ-45 interface
•32 MB RAM
•10 MB hard disk space
• Any operating system that supports an Ethernet connection with an IP stack
• SureConnect Installation CD-ROM requires Windows 95, Windows 98, Windows Me,
Windows NT 4.0, Windows 2000, or Windows XP
Minimum System Requirements - ADSL Network
ADSL and Internet service from your local telephone company or Internet Service Provider (ISP)
Physical Characteristics:
•LEDs/Indicators:
•Power
•ADSL
•USB
•Ethernet
Dimensions:
• Length 4.3 in. (10.9 cm)
•Width 7.1 in. (18.0 cm)
• Height 1.7 in. (4.3 cm)
• Weight:8.2 oz (0.25 kg)
Power Consumption: Input: 120 V AC 60 Hz, Output: 19 AC DC 510 MA
Environmental
• Operating Temperature Conditions: 32 - 122 °F (0 - 50 °C)
• Operating Humidity: 5% to 90% non-condensing
39
39
U.S. Robotics Corporation Limited Warranty
HARDWARE: U.S. Robotics warrants to the end user (“Customer”) that this hardware product will be
free from defects in workmanship and materials, under normal use and service, for the following length
of time from the date of purchase from U.S. Robotics or its authorized reseller:
Two (2) Years
U.S. Robotics’s sole obligation under this express warranty shall be, at U.S. Robotics option and
expense, to repair the defective product or part, deliver to Customer an equivalent product or part to
replace the defective item, or if neither of the two foregoing options is reasonably available, U.S.
Robotics may, in its sole discretion, refund to Customer the purchase price paid for the defective
product. All products that are replaced will become the property of U.S. Robotics. Replacement
products may be new or reconditioned.
U.S. Robotics warrants any replaced or repaired product or part for ninety (90) days from shipment, or
the remainder of the initial warranty period, whichever is longer.
SOFTWARE: U.S. Robotics warrants to Customer that each software program licensed from it will
perform in substantial conformance to its program specifications, for a period of ninety (90) days from
the date of purchase from U.S. Robotics or its authorized reseller. U.S. Robotics warrants the media
containing software against failure during the warranty period. No updates are provided. U.S. Robotics
sole obligation under this express warranty shall be, at U.S. Robotics’s option and expense, to refund
the purchase price paid by Customer for any defective software product, or to replace any defective
media with software which substantially conforms to applicable U.S. Robotics published specifications.
Customer assumes responsibility for the selection of the appropriate applications program and
associated reference materials. U.S. Robotics makes no warranty or representation that its software
products will meet Customer’s requirements or work in combination with any hardware or applications
software products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected. For any third-
party products listed in the U.S. Robotics software product documentation or specifications as being
compatible, U.S. Robotics will make reasonable efforts to provide compatibility, except where the non
compatibility is caused by a “bug” or defect in the third party’s product or from use of the software
product not in accordance with U.S. Robotics published specifications or User Guide.
THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE
OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS U.S. ROBOTICS
WARRANTY DOES NOT APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY,
PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
U.S. Robotics shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to U.S. Robotics for repair,
whether under warranty or not.
OBTAINING WARRANTY SERVICE: Customer must contact a U.S. Robotics Corporate Service Center or
an Authorized U.S. Robotics Service Center within the applicable warranty period to obtain warranty
service authorization. Dated proof of purchase from U.S. Robotics or its authorized reseller may be
required. Products returned to U.S. Robotics Corporate Service Center must be pre-authorized by U.S.
Robotics with a Service Repair Order (SRO) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or
sent by a method that provides for tracking of the package. The repaired or replaced item will be
shipped to Customer, at U.S. Robotics’s expense, not later than thirty (30) days after U.S. Robotics
receives the defective product. Return the product to:
In the United States:
USR-Walnut
528 Spanish Lane
Walnut, CA 91789
In Canada:
U.S. Robotics
Unit - 100
13751 Mayfield Place
Richmond, B.C. Canada V6V 2G9