Installation guide
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For current product support and contact information, go to the following Web 
site: 
http://www.usr.com/broadbandsupport
Thank you for purchasing the U.S. Robotics SureConnect ADSL USB/Ethernet 
Modem, Model 9002. The following instructions will walk you through the 
installation of the modem and the U.S. Robotics SureConnect ADSL Utility. After 
the installation is complete, you will have installed the following items:
• U.S. Robotics SureConnect ADSL USB/Ethernet Modem
• U.S. Robotics SureConnect ADSL Utility
It is important that you have your serial number written down for 
future reference. If you ever need to call our Technical Support 
department, you will need this number to receive assistance. You 
can find your 12-character serial number on a bar code sticker 
located on the bottom of the modem and also on the box. You will 
also need your model number; it is noted below.
Write your serial number in the space provided below.  
Installation Overview & System Requirements
What You Need Before You Begin
• ADSL and Internet service from your local telephone company or 
Internet Service Provider (ISP) or access to an ADSL DSLAM (Digital 
Subscriber Line Access Multiplexer).
• A microfilter may be required for each telephone device (telephones, 
answering machines, and fax machines) that shares the same phone 
line as the ADSL signal. Make sure there isn’t a microfilter installed 
between the ADSL modem and the telephone wall jack, unless your 
microfilter has a connection for both the telephone and the DSL 
device.
• Your user name and password if they were assigned by your ISP.
Computer Requirements
Minimum System Requirements – Ethernet Port
• Pentium or faster compatible CPU
• Any computer with an Ethernet 10/100 RJ-45 interface
9002
Serial Number Model Number
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2
•32 MB RAM
• 10 MB hard disk space
• Internet Explorer or Netscape Navigator 4.0 or later Web browser
• A host computer running Windows 95 (With Service Pack 2 installed), 
98, NT 4.0, 2000, Me, XP (or later), Linux, or a Macintosh OS 8.6 - 9.x 
computer
• Any operating system that supports an Ethernet connection with an IP 
stack
• SureConnect Installation CD-ROM requires Windows 95, 98, Me, 
NT4.0, 2000, or XP. Computers running Windows 95 or NT 4.0 are 
required to have Internet Explorer 4.0 or later installed. After Internet 
Explorer is installed, Netscape Navigator can be used. 
Minimum System Requirements –USB Port
• Pentium 200 MHz or faster compatible CPU
• Host PC with Universal Serial Bus (USB) support
• A host computer running Windows 98, 2000, Me, XP (or later), Macin-
tosh OS 8.6 - 9.x, or Linux
•32 MB RAM
• 10 MB hard disk space
• Internet Explorer or Netscape Navigator 4.0 or later Web browser
• SureConnect Installation CD-ROM requires Windows 98, Me, 2000, 
XP, Linux or Macintosh OS 8.6 - 9.x
Power Requirements
The U.S. Robotics SureConnect ADSL USB/Ethernet Modem obtains power from 
the included AC power adapter. Be sure to only use the included power adapter 
when operating this device. The power adapter must be connected in order for 
the modem to function properly.
Windows 95 and Windows NT 4.0 Users
If you are installing the U.S. Robotics SureConnect ADSL USB/Ethernet Modem 
and have a PC running Windows 95 or NT 4.0, you will have to install the modem 
using the Ethernet option.
Be sure that your computer is on and you have your oper-
ating system CD-ROM readily available. If you are install-
ing via the USB port, be sure to install the software first.
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3
This U.S. Robotics SureConnect ADSL USB/Ethernet Modem package includes 
the following items: 
Inform your dealer if there are any incorrect, missing, or damaged parts.
Should You Connect via Ethernet or USB?
The U.S. Robotics ADSL USB/Ethernet Modem gives you the option to connect 
through a USB or an Ethernet port. Selecting how to connect your modem is 
mostly a matter of preference and also depends on what ports are available on 
your computer.  
U.S. Robotics SureConnect ADSL
 USB/Ethernet Modem
Model 9002
RJ-11 Phone Cord 
(4 wire)(26 AWG)
AC Power Adapter
USB Cable 
(3 ft/1.5 m)
Ethernet Cable
(6 ft/1.8 m)
Quick Installation Guide
U.S. Robotics SureConnect Installation CD-ROM 
with User Guide
In some models there may be a microfilter included in the 
box, or a microfilter may be supplied by your ISP. Check 
with your ISP to see if a microfilter is needed. If you are 
required to install a microfilter, the next section discusses 
installation.
Optional Components
Macintosh and Linux Users 
Refer to the installation instructions specific to your operating system in this 
Quick Installation Guide.










