Warranty

Vogelzang warrants to the original purchaser its products against premature failure of any component due to workmanship, quality, or materials as fol-
lows:
TIME PERIOD:
Firebox ...................................................................................................................................... Three Years
Flue Collar - if equipped .............................................................................................................. Three Years
All Doors .................................................................................................................................... Three Years
Firebox Bafe ................................................................................................................................. One Year
Door Gaskets ................................................................................................................................. One Year
All Electrical Components (Including Blower) - if equipped ................................................................. One Year
Cabinet and Trim ............................................................................................................................ One Year
CLAIM PROCEDURE
Any defects should be reported to Vogelzang or its dealer and/or distributor giving descriptions and pertinent data, including proof or purchase which will
be returned upon request.
Providing the heater has been installed and used in accordance with the Owners Manual supplied with the heater, Vogelzang will either:
1) Replace the defective part free of charge
2) Replace the heater free of charge
3) Where the defect is of a cosmetic (non-functional) nature, Vogelzang will bear reasonable expense to refurbish the heater, including such items as
welding, painting, and incidental labor. A “Reasonable” is dened by terms of this warranty as $30.00/hour with full refund for any purchase of parts
from U.S. Stove Company.
NOT COVERED
Specically not covered under terms of this limited warranty or any other warranty are problems relating to smoking or creosote. Smoking is attributable
to inadequate draft due to the design or installation of the ue system or installation of the heater itself. Creosote formation is largely attributable to
improper operation of the unit and/or draft as mentioned above. Also, not covered are:
1) Removal and re-installation cost.
2) Service calls to diagnose trouble (unless authorized in writing by the manufacturer, distributor, or dealer).
3) Painted or plated surfaces.
4) Damage or defect caused by improper installation, accidents, misuse, abuse (including overring) or alteration.
5) Transportation or shipping costs.
LIMITATIONS AND EXCLUSIONS
1) Vogelzang shall not be liable for incidental, consequential, special, or contingent damages anyone might suffer as a result of their breach of this writ-
ten warranty or any implied warranty.
2) Should the heater be replaced by Vogelzang “free of charge”, all further warranty obligations are thereby met.
3) Parts and/or service replacements made under the terms of this warranty are warranted only for the remaining period of the original heater warranty.
4) Without specic written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create for Vogelzang any further
obligation of liability in connection with this heater or any other applicable accessory. Any further warranty implication applicable to this heater or any
applicable accessory is limited in duration to the same time period as the original statement in the above schedule.
YOUR DUTIES
1) This heater, including all applicable accessories, must be installed and operated in accordance with local authorities having jurisdiction and the instruc-
tions furnished with the Owners Manual.
2) You should keep as permanent record your proof of purchase (or canceled check or invoice).
PROBLEM/RESOLUTION
1) As purchaser, you must rst contact the dealer and/or distributor from whom you purchased your heater.
2) If within a reasonable period of time you do not receive satisfactory service from the distributor and/or dealer, write or call Vogelzang, Customer Ser-
vice Department, including complete details of the problem and/or problems you are experiencing, details of your installation, your proof of purchase,
and the heater serial number or test agency code number.
WARRANTOR
The warrantor of record is Vogelzang, 227 Industrial Park Road, South Pittsburg, TN 37380.
Phone number: (800)-750-2723 or (800)-622-6950 • Website: www.Vogelzang.com
NOTE
This warranty gives you specic legal rights; and, you may also have other rights which vary from state to state.
IMPORTANT
Keep this warranty card for future reference.
We congratulate you on your selection of Vogelzang and its products. Vogelzang is very proud of its products, service, employees, and satised customers.
As CEO of Vogelzang, I would like to hear from you if you are not satised with the manner in which you have been handled by our distributor, dealer,
representative, customer service department, parts department, or sales department. Please write me at the above address.
Sincerely
Calvin Haggard, CEO 852125
Limited Warranty
Plate Steel Heaters
(Inserts, Freestanding, and Pedestal)