Use and Care Manual

 Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF”

does not disconnect all power to the electrical components of the stove.

 Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual.

All other work should be done by a trained technician.

PROBLEM CAUSE: To rich air/fuel mixture

Orange, lazy flame_excessive fuel

build-up in the burnpot.

• Clean out the burnpot and burnpot housing.

• Make sure that the viewing door is closed and sealed properly. If not,

adjust door catch and/or replace door gaskets.

• Check that all outside connections are clear of any obstructions.

• Check the exhaust system; clean as needed.

PROBLEM CAUSE: Burnpot burns out of fuel

Fire goes out or stove shuts down. • Hopper is empty, rell the hopper.

• Loss of draft pressure. Make sure that the viewing door is closed and

sealed properly. If not, adjust door catch and/or replace door gaskets.

Check that all outside connections are clear of any obstructions. Check

the exhaust system; clean as needed.

• Check that the pressure switch connection to the rebox is free of ash or

clear of obstructions.

• Auger system is jammed or there is a “bridging” of the fuel in the hopper,

preventing fuel from owing into the auger feed system.

PROBLEM CAUSE: Auto-Start Igniter fails to ignite the fuel in the burn pot.

Stove does not start a re when the

“ON” button is pushed.

• Turn the stove “OFF”. Clear the unburnt fuel from the burnpot and try

again.

• Check the pellet quality. Replace if moist, wet, or dirty.

• Loss of draft pressure. Make sure that the viewing door is closed and

sealed properly. If not, adjust door catch and/or replace door gaskets.

Check that all outside connections are clear of any obstructions. Check

the exhaust system; clean as needed.

• Check that the auto-start igniter is not blocked with ash or soot. (The

igniter is located behind the burnpot on the back wall of the rebox.)

• Check that the pressure switch connection to the rebox is free of ash or

clear of obstructions.

• The auto-start igniter gets “red hot” during start-up. If you can not visibly

see the igniter glowing during start-up, then the igniter may need to be

replaced or there is a problem with the electrical control system.

Trouble Shooting