Customer Care Line 1-888-317-6364 Tested and Certified by the Water Quality Association to CSA B483.1. Proud member of Canadian Institute of Plumbing & Heating. Proud member of Canadian Water Quality Association. 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals. 3.
Table of Contents PAGE 2 Safety Guide Proper Installation Unpacking / Inspection Specification Before Starting Installation General Installation Installation Instructions Start Up Instructions Programming About The Water Softener System Specifications Maintenance Sanitize Procedure Valve Powerhead Assembly Valve Body Assembly Trouble Shooting Warranty 3 3 4 5 6 7 8 8 10 11 13 15 16 18 23 24 Safety Guide For your safety, the information in this manual must be followed to minimize the risk of electric s
Proper Installation This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. Install or store where it will not be ex- 125 psi. If daytime pressure is over 80 posed to temperatures below freezing or psi, night time pressure may exceed the exposed to any type of weather. Water maximum. Use a pressure reducing valve freezing in the system will break it. Do not to reduce the flow if necessary.
Specifications Specifications Maximum Hardness Removal Factory Settings - High Efficiency Salt Used Water Used System Capacity High Capacity Settings Salt Used Regeneration Water Used System Capacity High Capacity Resin Coconut Activated Carbon Integrated Meter in Bypass Plumbing Connections Flow Rate @ 15 psi Pressure Drop Salt Storage Capacity Shipping Weight Maximum Efficiency Electrical Requirements Maximum Water Temperature Water Pressure Foot Print ECS-20 ECS-24 ECS-34 ECS-39 19,500 grain
Before Starting Installation Tools, Pipe, and Fittings, Other Materials Pliers Screwdriver Teflon tape Razor knife Two adjustable wrenches Additional tools may be required if modification to home plumbing is required. Plastic inlet and outlet fittings are included with the softener. To maintain full valve flow, 3/4” or 1” pipes to and from the softener fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up to the softener inlet and outlet.
General Installation Typical Softener Location You must first decide how to run in and out pipes to the softener. Look at the house main water pipe at the point where you will connect the softener. Is the pipe soldered copper, glued plastic, PEX, or threaded brass/galvanized? What is the pipe size? Now look at the typical installation illustrations below. Use it as a guide when planning your particular installation. Make sure you have correctly identified the inlet of the system.
Installation Instructions (Continued) 5. Connect the drain hose (10 ft included) to the valve and secure it with a hose clamp (also included). Run the drain hose to the nearest laundry tub or drain pipe. This can be ran up overhead or down along the floor. If running the drain line more than 20 ft overhead, it is recommended to increase the hose size to 3/4”. NEVER MAKE A DIRECT CONNECTION INTO A WASTE DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.
Start-Up Instructions 1. Plug the valve into an approved power source. 2. When power is supplied to the control, the screen will display “INITIALIZING WAIT PLEASE” while it finds the service position. 3. If screen is locked, press MENU for 3 seconds to unlock. Press SET/REGEN and hold for 3 seconds to initiate a manual regeneration. An option for delayed or immediate regeneration will appear.
System Initialization When power is first supplied, the valve may take up to two minutes to initialize the valve. During this time the valve will show “INTIALIZING WAIT PLEASE”. Do not touch any buttons at this time. One beep signals the valve has reached the service position. it will display the current date and time. Manual Regeneration (Immediate or Delayed) If screen is locked, press MENU for 3 seconds to unlock.
Setting Vacation Mode 1. Press DOWN to advance to VACATION MODE. 2. Press the SET/REGEN to change the value. Press UP OR DOWN to change the values. Vacation mode is only used when home is left un-occupied for lengthy amounts of time and the owner wishes to have a periodic flush of the softener system. The unit will not operate properly if vacation mode is left on. Exiting Programming Mode At any time, press the “ MENU” to accept all changes and return to main page display.
Automatic Hard Water Bypass During Regeneration For emergency needs, hard water is available to the home during the regeneration cycles. However, you should avoid using HOT water because the water heater will refill with the hard water.
Automatic Bypass The regeneration cycle can last 30 to 80 minutes, after which soft water service will be restored. During regeneration, hard water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater. This is why automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household.
Maintenance Adding Salt Use only crystal water softener salt. Check the salt level monthly. It is important to maintain the salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine well. Bridging Humidity or wrong type of salt may create a cavity between the water and the salt.
Cleaning Injector Assembly Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean. 1. Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. 2. Using a screwdriver, remove the two screws holding the injector cover to the control valve body. 3.
Sanitizing Procedure Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested when installing. Sani-System Liquid Sanitizer Concentrate Item# 80030021—Softener Sanitizer 0.25 fl.oz (24 Pack) 1.
Valve Powerhead Assembly To order replacement parts contact your dealer. For help in locating your dealer please call 1-877-655-6686.
Powerhead Assembly Parts List Item No. Part No. Part Description Quantity B01 A26 B02 B03 05010037 13000426 05056084 05056510 05030014 Screw-ST2.9×10 Screw-ST2.9×13(Large Wafer) Screw-ST3.
Valve Body Assembly 18
Valve Body Assembly Parts List Item No. Part No.
Valve Body Assembly Parts List (Continued) A42 05056033 BLFC Ferrule 1 A43 05056108 BLFC Fitting Nut 1 A44 05056177 Injector Body 1 A45 05056075 Injector Seat 1 A46 05056134 O-Ring-φ12×2 2 A47 05056054 Injector Stem 1 A48 05056031 Injector Spacer 1 A49 05056081 O-Ring-φ12.5×1.
Bypass Assembly 21
Bypass Parts List Item No. Part No. Part Description Quantity C01 C02 C03 C04 A19 A22 A21 C05 A46 C06 C07 C08 05056147 26010028 05056148 05056149 21709003 21319006 05056065 05056172 05056134 05056146 05056145 05056150 Bypass Knob O-Ring-φ28×2.65 Bypass Plug Bypass Seal Secure Clip Screw Adaptor O-Ring-φ23.6×2.
Trouble Shooting Issue A. Unit fails to initiate a regeneration cycle. Possible Cause 1. No power supply. 2. Defective circuit board. 3. Power failure. 4. Defective meter. 1. By-pass valve open. 2. Out of salt or salt level below water level. 3. Plugged injector / screen. 4. Flow of water blocked to brine tank. 5. Hard water in hot water tank. 6. Leak between valve and central tube. Possible Solution Check electrical service, fuse, etc. Replace faulty parts. Reset time of day. Replace turbine meter.
Warranty EcoSmart warrants that your new water conditioner is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble free service. Seven Year Complete Parts Warranty: EcoSmart will replace any part which fails within 84 months from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship.
