Warranty

ManualsBrandsUSG Ceilings ManualsOtherMars 86985 2 ft. x 2 ft. Ceiling Tile (960 sq. ft./Pallet)

EFFECTIVE DATE: JANUARY 1, 2020

USG

Ceiling

Solutions

WHAT IS COVERED?

HOW LONG DOES COVERAGE LAST?

WHO IS COVERED?

CEILING PRODUCTS

30-YEAR LIMITED

WARRANTY

USG Interiors, LLC and USG Ceilings Plus, LLC (“USG”) warrants that the following USG ceiling

products will be free from defects in materials and workmanship at the time of manufacture:

• USG Donn® Brand suspension systems

• USG ceiling panels, Heradesign panels, Danoline panels and USG specialty ceilings, including

Ceilings Plus

In addition, USG provides the following performance warranties for these products:

• USG Donn® Suspension Systems shall be free from the occurrence of 50% red rust as deﬁned by

ASTM D610 test procedures (“Red Rust Warranty”).

• USG ceiling panels and tiles with ClimaPlus™ performance shall not show visible sag when

installed in a USG Donn® Suspension System (“Sag Warranty”).

• USG ceiling panels with ClimaPlus™ performance shall be free from the growth of mold and

mildew (“Mold and Mildew Warranty”).

• USG Radar™ Ceramic ceiling panels with ClimaPlus™ performance will withstand corrosive

chemical fumes (“USG Radar™ Corrosive Chemical Warranty”).

These limited warranties are subject to the terms and conditions, including the time limitations,

stated in this limited warranty.

The warranty periods vary depending upon whether the USG Donn® Suspension System is used

with USG ceiling panels, or the products are used separately. Below are the periods of coverage,

which run from the date of original purchase:

Defects in Materials and Workmanship at Time of Manufacture Panel or Tile Suspension System

USG Donn® Brand Suspension System and USG panels with

ClimaPlus™ performance, when used together

30 years 30 years

USG Donn® Brand Suspension System and any other USG ceiling

panels, when used together

1 year 30 years

USG Donn® Brand Suspension System alone — 10 years

USG panels with ClimaPlus™ performance alone 10 years —

All other USG ceiling panels or USG Specialty Ceilings, including

Ceilings Plus alone

1 year —

Red Rust Warranty for USG Donn® Brand Suspension System — 30 years

Sag Warranty for panels with ClimaPlus™ performance when used in a

USG Donn® Brand Suspension System

30 years —

Mold and Mildew Warranty for USG ceiling panels with

ClimaPlus™ performance

30 years —

USG Radar™ Corrosive Chemical Warranty 30 years —

USG Heradesign Wood Wool Panels 1 year 30 years

USG Danoline Perforated Gypsum Panels 5 years —

Note: USG Donn® Suspension Systems do not include adhesives, furring strips, screws, or nails used in the installation of

USG Heradesign panels, USG Danoline Perforated Gypsum Panels, or other USG ceiling panels.

This limited warranty covers the original owner of the building at the time of installation and any

subsequent owner of the building during the applicable warranty period.

Summary of content (4 pages)

PAGE 1
USG Ceiling Solutions EFFECTIVE DATE: JANUARY 1, 2020 CEILING PRODUCTS 30-YEAR LIMITED WARRANTY WHAT IS COVERED? HOW LONG DOES COVERAGE LAST? USG Interiors, LLC and USG Ceilings Plus, LLC (“USG”) warrants that the following USG ceiling products will be free from defects in materials and workmanship at the time of manufacture: • USG Donn® Brand suspension systems • USG ceiling panels, Heradesign panels, Danoline panels and USG specialty ceilings, including Ceilings Plus In addition, USG provides the foll
PAGE 2
WHAT WILL USG DO? USG’s liability under this limited warranty shall be, at USG’s election, to replace the nonconforming products under warranty or to refund or credit an amount equal to the (original) purchase price of the nonconforming products. Replacement or refunding the purchase price of nonconforming products under warranty shall constitute the sole and total obligation of USG.
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WHAT IS NOT COVERED? • Damage or loss due to the failure to follow the terms and conditions of this limited warranty. • USG Sheetrock® Gypsum Panels used with the USG Drywall Suspension System are not covered. • Except for the Mold and Mildew Warranty on USG ceiling tiles and panels with ClimaPlus™ performance, the growth of mold or bacteria is not covered by this warranty and is not the responsibility of USG.
PAGE 4
TRADEMARKS The trademarks USG, USG CEILINGS PLUS, LLC, AX, CLEAN ROOM, CLIMAPLUS, DANOLINE, DONN, DXLA, FIRECODE, HERADESIGN, RADAR, SHEETROCK, ZXLA, IT'S YOUR WORLD. BUILD IT., the USG logo, the design elements and colors, and related marks are trademarks of USG Corporation or its affiliates. 800 USG.4YOU 800 (874-4968) usg.com Manufactured by United States Gypsum Company 550 West Adams Street Chicago, IL 60661 SC2102-USA-ENG/1-20 © 2020 USG Corporation and/or its affiliates. All rights reserved.