Use and Care Manual

DISPOSAL OF ASHES
Ashes should be placed in a steel metal container with a tight-tting lid. The closed container of ashes should
be placed on a non-combustible oor or on the ground well away from all combustible materials, pending nal
disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the
closed container until all cinders have been thoroughly cooled. Do not place other waste in the same container.
INSPECT AND CLEAN COMBUSTION AIR BLOWER
Note: Let the unit cool to ambient temperature before inspecting or cleaning
the grill.
DANGER: RISK OF ELECTRIC SHOCK. DISCONNECT POWER BEFORE SERVICING UNIT.
Over time, ash or dust may accumulate on the blades of the fans. Inspect the
fans and if any accumulation is present vacuum clean. The accumulated ash or
dust can impede the fan’s performance.
1. Open the service panel by removing the six screws.
2. Inspect the fan for dust or ash build-up and clean if necessary.
3. Close the service panel and reinsert screws.
ERROR CODES
Possible Causes Possible Remedies (Unplug grill rst when possible)
Error Code 1 - Power Failure - The power failed while the
grill was operating and the grill temperature was below the
warm set point when power was returned
Call Customer service [phone] if the error doesn’t go
away by restarting.
Error Code 2 - The circuit for the RTD (temperature probe
mounted in the grill) is open.
Check to see if the wires for the RTD have come unplugged. If
they are not unplugged the RTD has failed.
Error Code 3 - Grill Temperature drops signicantly / Failure
to Ignite - Grill has ran out of pellets, Auger is not turning.
Igniter did not ignite pellets.
Check to see if the grill has ran out of pellets. If there are still
pellets in the hopper check to see if the auger is turning. If the
auger is not turning it may be jammed or the auger motor has
failed. If the grill does not ignite check to see if the Igniter is
working. If the igniter is not getting hot call customer service at
[phone]
GRILL WON’T IGNITE
Possible Causes Possible Remedies (Unplug grill rst when possible)
Verify power at the electrical outlet Plug another electrical device into that outlet to conrm power
If the power cord is connected to a GFI (Ground Fault
Interrupter), check and reset if necessary
Reset the GFI and initiate startup procedure
Troubleshooting
GRILL ENTERS SHUTDOWN MODE UNEXPECTEDLY
Possible Causes Possible Remedies (Unplug grill rst when possible)
The convection blower is overheating and tripping the
internal temperature shutoff
Clean any dust off of the windings and fan blades. If oiling the
blower does not help, the blower may be bad.
Fuel other than wood pellets is being burned in the grill
This pellet grill is designed and tested to use cooking wood
pellets. Check for signs of fuel other than wood pellets. No
other types of fuel have been approved for this pellet grill. If
there are signs of other types of fuel being used, stop using
them immediately.
Power surge or brown out situation
A power surge, spike, or voltage drop could cause the
thermocouple to malfunction. Use a surge protector
Thermocouple is malfunctioning If the other items check out good, replace the thermocouple.
POWER FAILURE DURING USE
Possible Causes Possible Remedies (Unplug grill rst when possible)
Power goes out during operation
Observe the grill to make certain unsafe burning conditions do
not occur during the outage.
Restarting the unit after a power outage
Press the power and the prime button at the same time to
resume standard operation.
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