Specifications
Troubleshooting 
10-4 OPERATION GUIDE
Error Messages
When an error occurs, the display may show one of the error messages 
listed below. These will help you identify and correct the problem.
NOTE: When a transmission error occurs, a sent/receipt result report is 
produced. Check the error code shown in the report and refer to the Error 
Code List on page 15 of the Appendix for a description. To print the sent/
receipt result report, refer to Send Result Reports on page 5-8 and FAX 
RX Result Reports on page 5-9.
You may also check error codes using the activity report. (Refer to Activity 
Report on page 5-10.)
Message Checkpoint Corrective Action
Reference 
Page
An error has occurred.
Note the following error 
code.
Turn the main power switch 
off and unplug the power 
cord. Call service.
– Turn the main power switch 
off and on, or unplug the 
power cord and plug it in 
again. If the message still 
appears, note the error code. 
Turn the main power switch 
off and unplug the power 
cord. Call your service 
representative.
–
An error has occurred.
Turn the main power switch 
off and on.
If the error occurs 
repeatedly, call service.
– Turn the main power switch 
off and on. If the message 
still appears, call your 
service representative.
–
FAX box limit exceeded. – FAX Box capacity is used up 
with document data. Press 
[OK]. The job is canceled.
Try to perform the job again 
after printing or deleting the 
data in the FAX Box.
4-24
Job Accounting restriction 
exceeded.
– The number of papers used 
has exceeded the limit 
preset by Job Accounting. 
No further operation is 
possible. Press [OK]. The job 
is canceled.
Try to perform the job again 
after resetting the limit for 
paper use.
Refer to the 
machine’s 
Advanced 
Operation 
Guide.










