User's Guide

7Chapter 2 Get Started
GET STARTED
Power Up
There are three (3) power states; ON, OFF, and Standby.
• ON. Press the power button on the left side to turn it on.
• OFF. Use this feature when the key will not be operated for an
extended period of time. While in the OFF state the key will not
be able to check into the network. Push and hold the power
button (about 3-5 seconds) and tap Power Off to turn it off.
• Standby. Press the power button momentarily to place it in
‘standby’ (sleep-type) mode. Some background operations
such as GPS and cellular may still occur. Press the power
button momentarily to awaken the key.
Agent Identication
The Agent ID is a keyholder identication feature. If your board or
association enables this feature, they can use SupraNET to establish
this information when the agent signs up and it generally does not
change.
Each time the XpressKEY is turned on, the keyholder’s identication
information (name, ID number, and association) is displayed on the
Agent ID screen. Tap anywhere on the screen to dismiss the Agent ID
screen and return to the home screen. The Agent ID will display again
when you turn off the power and then back on again.
The barcode scanner used to read the Agent ID must use LED (as
opposed to laser) to penetrate the glass touch screen.
2
Automatic Update
The XpressKEY contains a cellular radio that communicates with the Supra network. The XpressKEY is
programmed to automatically sync twice a day to update the key, send and receive showing notications, and
receive messages. For the key to update it must be powered on and within cellular range for 10 continuous
minutes during any 24-hour period to update.
As long as the XpressKEY is updated, it does not need to be within cellular range to open keyboxes. However,
it does need to be in cellular range to send and receive showing notications.
In order for an automatic update to occur the XpressKEY must be:
• Must be in Powered ON mode and have a charged battery
• In cellular range
• In good standing with your association or organization and Supra
Manual Update and Sync
If the XpressKEY was not able to update or requires an update, a Key Expired! Enter Update Code alert
displays and you can manually update the XpressKEY by following the applicable instructions below.
A Warning Cellular Coverage Required pop-up box will appear if you are out of cellular range when you try to
perform a function that requires cell connection. If you see the warning, move into cellular coverage.