User's Guide

12Chapter 3 XpressKEY Operations
OPERATIONS
Keybox Showing Hours
Keybox access hours, established by your association or organization, are programmed into each keybox. You
can change your keybox to allow access for specic hours. To determine the timed access hours preset for
keyboxes in the area, contact the local organization.
Showing hours are in Standard time zone. If the local area observes daylight-saving time, the actual access
hours are one (1) hour later than the hours set in the keybox during daylight-saving time. For example, if a
keybox is set for access from 8 a.m. to 9 p.m. Standard time, during daylight-saving time, the actual showing
hours are 9 a.m. to 10 p.m.
Customize the keyboxes in your inventory to allow 24-hour access or to limit access to during the timed access
hours, see “View Keybox Showings” on page 18 for more information.
Keybox Battery Warnings
The XpressKEY displays a warning if the keybox battery
is low. When low battery warnings are displayed, return
the keybox to your organization.
Call Before Showing
Every Supra keybox contains a Call Before Showing
(CBS) code that your association or organization can
activate. The CBS code allows the listing agent to
control access to the keybox. The showing agent must
contact the listing agent to determine if a CBS code is
required and get the CBS code to open the keybox.
When the keybox requires a CBS code, a prompt to
enter the code into the XpressKEY pops up before the
key container is released. Enter the CBS code and select Continue each time an Obtain Key function is
performed. See “CBS” on page 22 for more information on how to enter the CBS code into the XpressKEY.
Cooperating in Neighboring Areas
To access a keybox in a neighboring association or organization, the cooperating association or organization
must give you permission to update the XpressKEY for their area. Check with your organization to determine
if there is a cooperating agreement in place. The XpressKEY supports up to 50 cooperating codes.
Step 1 Get permission from your organization to access cooperating areas.
Step 2 Once the programming is added to the XpressKEY, contact the cooperating organization to
receive permission to update your XpressKEY for their system.
Step 3 After both steps are completed, perform an Update Key function or wait until the next time the
XpressKEY updates (it will update the primary system and the cooperating system).